Improving Health Outcomes: A Communication Plan for EMR Implementation

Desklib provides past papers and solved assignments. This report analyzes communication strategies in a health project.

Contents
Introduction......................................................................................................................................................2
1. Discuss if the communication plan adopted in this project is realistic enough in terms of communicating
to all stakeholders of the project......................................................................................................................3
2. Comparison of assessment from the case study and project management practices..................................5
3. Recommend different communications plan that would be needed in a project involving stakeholder
from different sectors, example unions, government agencies, contractors etc ............................................5
4. Justification of your proposed communication plan recommendation........................................................5
Conclusion........................................................................................................................................................7
References........................................................................................................................................................8

Introduction
There is Country Health department which want to provide the health services for the major communicable
disease so they want to improve their health condition of the citizens they want to implement the new
technology EMR for the welfare of the citizens. Pervious this plane was not success because there was not
the proper communication between the stakeholders but this time they have the proper leadership.
Therefore in the report there is about the communication plan which the project has adopted and also the
project management practise and also the recommendation of the communication and there is use of the
template in the organisation for communication.

1. Discuss if the communication plan adopted in this project is realistic
enough in terms of communicating to all stakeholders of the project.
The communication plan is a policy providing the stakeholders with the information. The plan is the way to
define that who will give the specific information and when it should be delivered. They basically define the
channel of communication in the project. The communication plan adopted in this project is the realistic
because it consists of the Synchronous Communication and the Asynchronous communication.
Synchronous communication is the communication in which all the parties are participating in the particular
communication and then they are replying it back at the same time.
Asynchronous Communication is the communication which the participant needs not to be present at the
time of communication[7].
The communication can be done by the both way that is Synchronous and the Asynchronous way and this
includes the organisation in the given assessment so this in there is there is regular information are
exchange between the individuals.
Telephone Conference
Call
Audio
Conference
IM(instant
messaging )
Video
Conference
Mail and
packages Fax
Text
Massage E- Mail
Project
Blog

Stakeholder Employe
es
Supplie
rs
Governme
nt Agency
Communi
ty
New
s
medi
a
Spons
or
Senior
Managem
ent
Clie
nt
Unio
ns
Provide the
status of the
project
YES NO NO NO NO YES YES YES NO
Projects are
available to
the off self
NO YES NO NO YES NO YES YES YES
Communica
tion layoff
NO NO NO NO YES NO NO NO YES
Provides
information
whenever
requested
NO YES YES YES YES NO NO NO NO
Benefits are
provided to
the
employees
YES YES NO NO NO YES YES YES NO
Cost saving YES YES YES YES YES YES YES YES YES
Meeting are
introduce in
between
YES YS YES YES YES YES YES YES YES
Formal
communicati
on
NO NO NO YES NO NO YES YES YES
In the assessment the communication on the project also goes through E-mail and the telephone so there is
proper communication is going on between the stakeholders. There is use of the template in the
organisation for communication [11].
 (To whom) Identify the stakeholder.
 (Why) expectation of the stakeholders.
 (What) Identity the communication which satisfy the expectation of the stakeholders.

 (When )Identify the frequency of the communication and also the time-frame of the
communication then when it will going to happen.
 (How) Identity the communication that how the message will circulate.
 (Who) Identify the communication that who will communicate each message in the project.
 There should be documentation of the items that are formats, templates etc [8].
2. Comparison of assessment from the case study and project management
practices.
Case Study Project Management
Creation of the documents. Create the documents.
There is update given to the stakeholders when
asked.
When the updates of the project is shared.
Visibility of the project Visibility of the project.
Team meeting are properly going on Team meetings
Goals are aligned of the project Align the goals of the project.
3. Recommend different communications plan that would be needed in a
project involving stakeholder from different sectors, example unions,
government agencies, contractors etc .
To communicate in the organisation there are various method one can communicate with other or the
teams.
Email: One can give the status of the project in the email condition that the emails should be of the
organisation only.
Meeting: The regular meeting should be taken by the person who is in the post so that with the status of
the project there can be some issues are facing by the employees can be resolve and the work goes
smoothly.
Status report: The regular status of the project should be given to the project manager. The project
manager should have all the knowledge of the project what is going on the project and how the problems
can be resolve if faced in the project.

4. Justification of your proposed communication plan recommendation.
The communication can be done is all the project or the organisation but the proper communication will
only give success to the project. So to get the fruitful result of the project the proper communication has to
be done so the meeting, Email and the status report should be taken out in the project to get the best
result. When there will be proper meeting held among the team then all the things will be shown clearly
and there will be no mismatch of the project [9]. The regular updates of the project will be given from
project manager to stakeholder so if there is any kind of change the project need the person then change it
over there so it will be convenient to change.

Conclusion
In the above report the proper communication has been explain so that it would be easy for the Country
Health department (CHD) to work over the major health problems to the citizens. Basically this defines the
channel of communication in the project. Here in the project communication plan adopted is the realistic
because it consists of the Synchronous Communication and the Asynchronous communication. The
communication plan is a policy providing the stakeholders with the information. The proper communication
between the stakeholders has to be taken so that the project can achieves it goals and the proper success.

References
[7]"15. Communication Planning – Project Management", Opentextbc.ca, 2019. [Online]. Available:
https://opentextbc.ca/projectmanagement/chapter/chapter-15-communication-planning-project-
management/. [Accessed: 23- Apr- 2019].
[8]"The Six Principles of Project Management", Project Smart, 2019. [Online]. Available:
https://www.projectsmart.co.uk/the-six-principles-of-project-management.php. [Accessed: 23- Apr- 2019].
[9]"What is communication plan? - Definition from WhatIs.com", WhatIs.com, 2019. [Online]. Available:
https://whatis.techtarget.com/definition/communication-plan. [Accessed: 23- Apr- 2019].
[11]"Importance of Communication in Project Management | TeamGantt", Teamgantt.com, 2019. [Online].
Available: https://www.teamgantt.com/blog/why-communication-is-important-in-project-management.
[Accessed: 23- Apr- 2019].