Job Application Report: Health Management Leadership Analysis

This report delves into the realm of health management leadership, focusing on the Community Health Community of Metro North Hospital & Health Service. It begins by outlining the background, mission, and values of the employing organization, emphasizing patient-centered care and the provision of diverse health services. The report then proceeds to compare various leadership frameworks with strategic management approaches, analyzing the suitability of different leadership styles such as autocratic, democratic, situational, contingency, and system leadership. It also examines management styles including authoritarian, transactional, servant leadership, and pacesetting, relating them to specific criteria within the organization. Furthermore, the report addresses the job application process, providing draft responses to selection criteria, mapping out a career pathway that includes strengths, weaknesses, experience, and career aspirations, and developing responses to questions related to the job advertisement. The analysis aims to provide a comprehensive understanding of leadership in the healthcare sector and its practical application.

Health Management
Leadership - Job Application

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
Background information about the employing organisation with its mission and values..........3
Comparison between learned leadership frameworks and strategic management......................5
Draft responses for selecting criterion that demonstrate understanding of the successful
applicant......................................................................................................................................8
Map out career pathway including strengths, weaknesses, experience and career aspirations.10
Developing responses to questions related to job advertisement..............................................12
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Health management leadership refers to use of effective leadership style for managing
overall aspects in health & social care. It includes to utilise appropriate leadership approach and
strategies in order to conduct various operational activities properly on regular basis. It is
observed that better execution of operational procedures are helpful to provide more effective as
well as efficient treatment for needy people to make them disease free. However, it is necessary
to set an effective criteria of selecting leader for directing efforts of staff in correct direction for
improving effectiveness of treatment and medication procedures for increasing patient outcomes
respectively (Taylor, 2016). The present report is based on Community Health Community of
Metro North Hospital & Health service which provide various kinds of care facilities and
medications by considering patient centred care & health services in Queensland. It will provide
services in different geographical areas of specialise outpatient, indigenous & subacute,
community, oral, mental & sexual health and HIV, alcohol & drug services. This assignment will
focus on background, mission & values of employing organisation and comparison between
leadership framework & strategic management. It will also includes strengths, weaknesses,
experience and career aspirations.

MAIN BODY
Background information about the employing organisation with its mission and values
Health leadership can be described as a varied and complex field in which a leader is
required to help in terms of improving experiences of patients. It includes the role of increasing
efficiencies if clinical practices and organise desired programs for several communities to render
medical facilities for improving their overall health status. However, it involves to manage and
improve quality of health care services and increase patient experiences respectively (Shirley,
2016). Metro North Hospital and Health Service is a reputed organisation which provides
different types of health care services and facilities in order to make people disease free. It is
necessary for every care institution to focus on overall health of population and put efforts to
boost up the effectiveness of clinical practices and procedure which facilitate to increase patients
outcomes respectively. However, they have an appropriate criteria to make employee capable for
delivering excellent patient centred care and high quality of medical facilities to needy citizens.
In addition to this, they have a focus on the aspect of collaboration with healthcare partners and
investment with regards to systems, culture and engagement accordingly. It is necessary to make
health care system more effective and strong in by connecting people to solve health related
problem of overall individuals living in a country.
At the other hand, healthcare organisation are required to utilise more effective as well as
efficient technological system including machines, equipments and applications for securing
health records databases. It involves the utilisation of advanced technology for improving
effectiveness of treatment procedures which facilitate to treat severe health problem in limited
duration of time for making an individuals well being (Morgeson, Brannick and Levine, 2019).
The Mission of Metro North Hospital and Health Service focus on several specialised areas such
as medicine, mental health, surgery, trauma, cancer care, Women's & new born care and many
more. They have also considered special treatment & mediations including indigenous &
subacute services for improving health status of specific groups or communities. They have
number of factors which are considered by them such as delivering quality public oral
healthcare, promoting uniform standards of oral healthcare and involvement of education &
training of the same. Moreover, it includes participation in clinical investigations and promoting
sustainable health of indigenous people which facilitate improvement in overall health status of
related community.

The values of Metro North Hospital and Health Service consist various components
including respect, teamwork, high performance, integrity and compassion. They have a vision of
changing face of health care with the help of innovation, compassion, connection and
commitment. Initially, respect consist to interpersonal savvy, manages conflicts, communicates
effectively and balances stakeholders. However, the factor of teamwork includes collaboration,
develops talent, solve differences of value of people and establish an effective team for working
together properly (Masa'deh, Obeidat and Tarhini, 2016). In addition to this, compassion
involves patient centred care, demonstrating self awareness, manages ambiguity and being
resilient. Meanwhile, the factor of high performance consist the criteria of developing
innovation, orientation towards actions, drives results, drives vision and purpose. Moreover,
integrity includes decision quality, ensures accountability, courage and manages complexities in
order to provide desired care facilities for making people disease free.
Comparison between learned leadership frameworks and strategic management
Considering number of criterion related to leadership and management, several related
approaches are suitable for completing roles & responsibilities in employing organisation. It
includes the leadership skills for leading the development of values driven culture at healthy
work place throughout Community Services along with contributing towards high performing
atmosphere across MNHHS. At the other hand, strategic management criterion includes perform
with executive director and focus on operations to make sure about facilities of community that
they are strategically aligned with Metro North HHS service strategy involving the
implementation of National Health Reform priorities. There are certain leadership and
management approaches which are suitable to the given criteria which are comparative described
below.
Leadership style
Autocratic leadership approach – This can be described as an approach of making
decision unilaterally by leaders without taking any kind of suggestions from sub- ordinates. It
includes the kind of leader who do not prefer to share views and ideas with co- workers and
never to use to take innovative thoughts of employees to make better decision (Nasra and
Heilbrunn, 2016). However, it has been analysed that autocratic leaders mostly prefers to make
decision by their own and then only provide order to their staff members for conduct specific
operational tasks to gain desired goal. In addition to this, the concept of using unilateral format is

known as better method in order to make correct decisions which facilitate faster decision
making due considering preferences of only one person. In context of Metro North Hospital and
Health Service, autocratic leadership approach is helpful to fulfil criteria of leading development
of a healthy work place values driven throughout community services, contributing to a high
performing culture across the given hospital.
Democratic leadership approach – The democratic leadership refers to those leaders
who remain friendly with employees and prefer to take their suggestions in respect of making
more accurate decision. It includes their believe of gaining various alternative choices for
making one decisions in which they can select the perfect factor which is suitable in particular
situation for attaining better outputs (Kianto, Vanhala and Heilmann, 2016). Meanwhile,
democratic leaders follow the aspect of making overall decisions that are agreed upon by the
majority which is easily acceptable by people by avoiding employee resistance & related
problems. Moreover, the conversations proceeds from leader to employees and employees to
leaders which facilitate to improve cooperation among in order to complete set objectives
properly. In case of Metro North Hospital and Health Service, this approach will support to
behave in a manner to consider values of given organization and develop a strong operational as
well as performance focus within the directorate's management teams.
Situational Leadership approach – This can be described as an approach which is used
to considered aspects as per specific situation to make suitable decision accordingly. It includes
the method of implementing techniques and establish effective strategies according to particular
circumstances to deal with the condition and complete clinical tasks properly (Pihlainen, Kivinen
and Lammintakanen, 2016). However, this leadership approach will provide help to make
favourable plan of action according to specific situation in Metro North Hospital & Health
Service to fulfil criterion of demonstrating excellence in areas of strategy and planning.
Contingency Leadership approach – The contingency leadership can be used in specific
emergency situation which is very common situations in health care sector while patients face
medical complications. It is necessary to make an appropriate decision making immediately in
correct way for making an individual well being. However, it has been analysed that
complexities take place in condition of sick people in hospitals which should be solved for
reducing them to improving their situation (Guthrie and et. al., 2017). This approach will support
to fulfil criteria of encourage continuous development & training for staff to increase their

capability to use contingency approach when required to provide correct treatment for an
individual for making them well being.
System Leadership approach – The system leadership approach can be described as to
use the specific strategies and methods which are included in specific system of performing that
has been established in an organisation. It has a collection of different technique which can be
used to conduct overall operational activities & procedures in order to attaining desired results.
However, it has solution for every problem and technique to deal with every kind of situation in
terms of making an effective as well as efficient decision for welfare of people. Moreover, the
system leadership approach is helpful to complete the criterion of determining, coaching,
developing and mentoring the high working as well as future leaders.
Management style
Authoritarian management style – This can be described as a method of managing
operations with the help of clear direction and control towards staff members for completing set
goals. It can be considered as an autocratic or directive management style in which a manager
provider strict directions to employees for fulfilling desired tasks properly. Meanwhile,
authoritarian managers are responsible to focus on strong authority, bear overall power for
decision making and expect unquestioned obedience (Masa’deh and et. al., 2017). This approach
can fulfil criteria of ensuring robust safety, quality and governance frameworks, systems &
practices in Metro North Hospital and Health Service.
Transactional management style – The transactional management style can be explained
as to focus on utilisation of positive rewards such as bonuses, stock options and incentives in
order to encourage workers for improving their regular productivity. However, it is observed that
transactional managers may rely on piece work pay to incentivize their staff to increase their
performance. They put efforts to organise quarterly or annual bonuses around working of an
individual. In case of Metro North Hospital and Health Service, the criterion of develop and
promote sound operating strategies commercially leading to a culture of innovation,
accountability and continue improvement.
Servant leadership management style – This involves the method of focussing on
supporting employees to improve their abilities and other related aspects. Such type of managers
prefer to spend their time for coaching, mentoring and supporting their team members due to
which it is also known as coaching, training or mentoring. However, these managers plays a rile

of an adviser or a coach to help their employees for solving their problems related to operations
and other issue as well (Jaber, 2016). In case of Metro North Hospital and Health Service, this
management style can be used to fulfil criterion of ensuring sate and national government
performance measures are met in relation to the implementation of NDIA and NDIS across
Metro North.
Pacesetting management styles – This style is responsible to embodies leading from the
front of the pack. A manager using pacesetting style prefer to provide desired instructions to staff
members & set a work pace and then expect from these people to obey their footsteps to conduct
tasks properly. However, it includes to set high or hard to reach standards in a manner for driving
the whole team in respect of attaining fresh bests and hit bigger targets. It has been analysed that
pacesetting approach is very effective when a manager deals with a single big challenge to tackle
or short term goal to reach. This approach is useful to complete criterion of respond to trends &
opportunities proactively in a broader health atmosphere along with ensuring future changes that
are anticipated & adequately respond to in Metro North Hospital and Health Service.
Visionary management styles – This kind of managers are very different from others
because they did remain involved in day- to- day details and they our efforts to motivate and
align team in same direction. It includes that visionary managers focus on conveying the overall
information regarding their vision of the company, department or project to their team (Giddens,
2018). In case of Metro North Hospital and Health Service, this method can fulfil criterion of
developing strategic & operational plans for facilities, streams and directorates.
Draft responses for selecting criterion that demonstrate understanding of the successful applicant
In context of selecting criterion of given organisation, a person is required to have
number of desired skills, knowledge and abilities in order to fulfil goals of a health care
institution. It is required for an individual to have such capabilities to lead the team and maintain
a positive environment to complete desired objectives of selected health care organisation.
However, a person should have certain leadership and management qualities in order to become
a successful application. In addition to this, a candidate must capable to make an appropriate
report for submitting it to executive directors in MNHHS and able to operates collaboratively
with professionals leads to several areas such as medical, nursing, professional, technical,
administration and operational award streams.

A person is required to have leadership quality and knowledge to use effective leadership
approach in different situations to make correct decisions to lead the development of healthy
work place. It is necessary for a candidate have appropriate behaviour that is consistent to values
of MNHHS and have ability to develop a strong operational & performance focus within
directorate's management teams. However, a person must requires an ability to demonstrate
excellence in areas of strategy and planning in order to maintain peaceful atmosphere at work
place to improve productivity (Alegre, Mas-Machuca and Berbegal-Mirabent, 2016). In addition
to this, a person should posses supporting behaviour and encouraging skill for continuing
professional development & training for overall employees improving their capabilities as well
as productivity. A candidate should have proper knowledge about leadership approaches to fulfil
these criterion in order to complete desired roles.
In context of management criterion, a candidate will be successful if they have a skill to
do work with an executive director of operations in order to make sure community services that
are strategic aligned with MNHHS facilities. It is essential for an individual to use effective
management style for developing and promoting sound operating strategies at commercial level
leading culture of accountability innovation and continuous improvement. However, a candidate
should posses specific skill & knowledge to make sure about robust safety, government
frameworks & quality, practices & systems at work place for boosting up goodwill of
organisation (Torous and Roberts, 2017). A person have a skill to remain active to gather about
knowledge of new trends and opportunities in context of environment related to health in terms
of ensuring future changes that are anticipated and adequately respond to improve operations
accordingly. Meanwhile, they are required to have an ability to work in partnership by making
effective communication and perform cooperatively. It will help to establish partnership with
clinical streams and directorates in order to provide expert advice on operational matter along
with contributing for development of strategic as well as operational plans. Moreover, they
should much capable for maintain relationships with partners and take advice for completing
tasks perfectly.
At the other hand, business management is an important aspect to conduct overall
operational activities and other related procedures properly for facilitate better delivery of
services respectively. It is necessary for a candidate to make effective plan of action including
efficient operational practices for leading delivery of operational plans for community facilities

via strong governance and risk management. However, they should posses skill of building
effective strategies or policies in order to drive strategic framework, policies and procedures that
are essential to make sure about several aspects (Tretiakov, Whiddett and Hunter, 2017). It
involves management of budget, financial policy, systems and controls to be fulfilled for
ensuring appropriate performance of operations across various facilities. Meanwhile, a candidate
should have skill to remain opportunity seeker in respect of contributing for Health Funding
Function by performing in partnership with Financial control teams and business advisory. In
addition to this, they should have an experience of work to perform with executive director of
operations in order to deliver and foster innovative facilities. It will also consist the utilisation of
staff models within available resources which helps to improve efficiencies as well as
effectiveness of medical services. A person should possess skill to report about overall key
performance indicators to operations and any National Health Reform priorities to become
successful candidate for selected designation in MNHHS
In context of stakeholder relations, a candidate must have effective communication skill
and way of behaving with people to maintain healthy relationships with them to conduct
operations smoothly. It includes to have ability create strong & healthy relations with internal
and external stakeholders including service providers, education & research bodies, employees,
clinicians, community groups, government agencies and so on. However, a person should posses
experience of involving people in order to support engagement of MNHHS with various
practitioners group by analysing their actual, needs, interests and expectations that can be
included in planning & evaluation accordingly. In addition to this, a successful candidate is
required to have a quality to foster positive & collaborative staff or union relationships for
facilitating values driven work place culture, high performing, treated fairly, respectfully along
with maintaining dignity. Meanwhile, they have much efficiency to motivate professionals to
improve their productivity and perfection in work which helps to deliver better medical facilities
to people (Waterson, 2018). Moreover, they should have work experience and skill to fulfil
criterion of ensuring the robust complaints of sick individuals or liaison function of consumer. It
will provide support to manage overall feedbacks and consumer relevant problems at a local
level in prompt and sensitive manner.
On the other hand, it is necessary for the candidate applying for position of leadership to
maintain safety and quality at work place. They should have capability to participate in ongoing

education and their implementation through monitoring the same for evaluating their
effectiveness. However, it is necessary to evaluate quality initiatives programs to increase
effectiveness of clinical practices which facilitate to improve patient outcomes (Mathieu and et.
al., 2016). In addition to this, they should posses skill to encourage implementation of promoting
culture of quality and safety between staff members and communicate effective methods related
to the same. It will help to reduce chance of occurring complicated situations & complaints of
patients and facilitate to delivery more secure medical service for welfare of customers.
Map out career pathway including strengths, weaknesses, experience and career aspirations
The career pathway can be described as a collections of programs for individuals which
helps to develop effective skills and abilities to make therm capable to gain high opportunity
jobs. These capabilities are helpful for them to fulfil desired roles and responsibilities related to
specific position in an organisation. In context of designation of leader in MNHHS, it is required
to a candidate to posses various required skills, knowledge and abilities that can be fulfil given
criterion. It is essential for an individual to determine own strengths, weaknesses, experience and
carer aspirations for developing their capabilities to become successful applicant for given job
position.
Strengths
 I am a well educated person having master degree in management along with skill of
proficient English.
 I am a patient and careful person which helps to conduct every tasks properly.
 I have an ability to perform in a team through establishing effective cooperation with
colleagues (Almajali, Masa'deh and Tarhini, 2016).
 I have a capability of extensive reading and quick learning which helps to gather new
concepts easily to work on them.
Weaknesses
 I do not have an experience of SEO (search engine optimisation) field.
 I get easily distracted from other activities which is not appropriate.
 I don't have much creativity which is required for the given designation.
 I have limited ability to maintain relationships through solving conflicts.
Experience
 2 years work experience in human resources.

 6 months work experiences of leaders in general management.
Career aspirations
 To develop rapport within staff members at entry level.
 To articulate the vision through establishing strong bond with team at junior level.
 Keep learning and get outside of own comfort zone at senior level (Fischer, 2016).
Considering above factors, it is necessary to prepare career pathway to improve
weaknesses and strengths to increase level of own abilities for gaining higher job position. It is
necessary to make a plan to become much capable for improving own skills and abilities which
can fulfil criterion of applicant for position of leader in MNHHS which is given here.
Objective Success criterion Actions Implementation Time Duration
Maintain
relationships
It includes to
generate conflicts
solving ability and
increase
effectiveness of
communication to
maintain appropriate
relations.
I prefer to use
method of solving
problem among
colleagues to
establish healthy
relations for
working in
partnership.
The
implementation
of techniques like
avoid conflict and
solve them by
effective
conversation has
been done.
75 days
Improve
flexibility
It involves to work
in different working
shifts and perform
role in different
departments &
situations which
helps to increase
flexibility.
I use to work in
different shifts,
situations and
departments to
increase flexible
working ability.
The time table of
working for
employees has
been changed to
increase
flexibility of
performing.
90 days
Reduce
distraction
It requires to do
meditation on daily
basis and try to focus
on own task rather
The method of
meditation is
most suitable for
me to boost up
The 15 minutes of
meditation in
morning and
evening has been
60 days

than observing other
people at work
place.
my concentration
towards work
which I prefer on
regular basis.
implemented to
reduce
distraction.
Developing responses to questions related to job advertisement
In context of given scenario, it is observed that professionals discriminate older patients
because they think that senior citizens remain ill due to their ageing. These practitioners did not
carefully provide treatment and medications to older people which impacts negatively in their
health status.

However, it is necessary to improve attitude and mentality of medical professionals and
encourage better efforts towards health of older individuals to make their lives comfortable and
healthy. Moreover, it is required for selecting more appropriate leader in given health care
organisation having an ability to reduce the factor of discrimination from work place of MNHHS
so that older people will get more effective as well efficient care services to become well being.
In addition to this, it has been analysed that a candidate will become successful applicant if they
have capability to establish strict and effective policies & regulations to reduce factor of
differentiation with senior citizens in hospital (Dresang, 2017).
They also bear skills for conducting regular evaluation to determine about discrimination
and encourage staff to put efforts together form avoiding the same at work place. It will helps to
determine individuals who motivate discrimination in hospital and punish them to maintain
better atmosphere in hospital that facilitate delivery of appropriate medical facilities to older
people for their well being. A candidate should posses an efficient ability to conduct effective
communication for modifying attitude and mentality of care professionals to avoid
discrimination while providing health care services to senior citizens. It will provide support to
improve experience of sick people and increase food will of organisation among government
bodies & citizens (Salas-Vallina and et. al., 2017).
CONCLUSION
From the above report, it has been concluded that health management leadership can be
described as utilisation of effective approach for leading and managing overall aspects in health
& social care. It includes leadership style such as autocratic, democratic, situational, contingency
and system which can be used as per specific situation to make correct decision. However, it
also involves several management styles including authoritarian, transactional, servant
leadership, pacesetting and visionary in which most suitable one can be used in healthcare
organisation to manage operations. Moreover, it includes career pathway to improve certain
skills like Maintain relationships, Improve flexibility and Reduce distraction to fulfil recruitment
criterion for given designation in organisation.

REFERENCES
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Dresang, D. L. (2017). Personnel management in government agencies and nonprofit
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Online
General Nurse in Weston. 2019. [Online]. Available through:
<https://www.jobmedic.co.uk/jdp/general-nurse-in-weston-jcl0cy725yb3mpj2yvn>