Health Manager Personal Development Plan for Emergency Care

This report presents a comprehensive health manager personal development plan, designed to improve skills in emergency care settings. It begins with an introduction to emergency care, highlighting the role of healthcare managers in critical situations, and then outlines the purpose of a personal development plan, emphasizing risk management, patient safety, and the need for clear communication and decision-making skills. The report assesses emergency care situations, such as cardiac failure, and identifies developing needs, including support for staff, emotional support for patients, and the development of interpersonal skills. Strategies to deal with these situations are discussed, focusing on effective leadership, decision-making, and communication. The report also includes a self-reflection section, evaluating the manager's strengths and weaknesses, and provides a conclusion summarizing the key findings and recommendations for future development. The references section provides a list of relevant academic sources. The assignment demonstrates an understanding of the core elements of healthcare management and leadership.

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Management for clinician
Health manager personal development plan
MAY 17, 2019
Student Details:

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Contents
Introduction......................................................................................................................................2
Health manager personal development plan....................................................................................3
Part A...........................................................................................................................................3
Purpose of the personal development plan..................................................................................3
Assessment of the situation in the emergency care.....................................................................5
Identification of developing needs to deal with the situation......................................................6
Strategies to deal with the situation.............................................................................................7
Evaluation of the development strategies....................................................................................9
Conclusion.....................................................................................................................................11
Part-B.............................................................................................................................................12
Self-Reflection...............................................................................................................................12
References......................................................................................................................................14

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Introduction
Emergency care would be provided during emergency situations like accident, cardiac failure,
and brain hemorrhage. During these situations, emergency care plan would be considered by
health care managers which would be planned as short, applicable and quick by encountering the
emergency situation needs. These emergency care would be required for reducing the mortality
rate due to emergency cases. These emergency care plans would help the manager and clinicians
to cope with the situation when the patient would not be able to discuss their needs. To cope with
these situations, managers recognize the needed plans and formulate strategies to deal with the
situation, record the health state after implementation of the emergency care plan. Then the
health manager would evaluate the development plans to enhance them and to implement them
for better results in the future (Pitcher, et al., 2017).
Health care manager leads the staff to keep all equipment sterilized and on the needed place
during the emergency. They manage the emergency care room near the room of doctor and near
staff counter and ECG room. Management would be encountered from the primary management
and then to the hospital management. It would be done by considering the distance of the patient
from the nearest hospital, severity in the situation of the patient and the expertise doctor related
to the emergency situation. During management, full knowledge about the situation of the
patient, requirement for the admission, required a referral, transport facilities arrangement,
information about referral to the hospital would be considered to prevent the mortality rate.
Managers would have to be skilled in the management and leadership to manage and lead staff to
deal with the emergency situation. Managers would have to be skilled for procedures of
diagnosis like medications named morphine, aspirin, and tests like electrocardiography. They
would have to critical thinking skills to cope with the situation (Ramanayake, et al., 2014).

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Health manager personal development plan
Part A
Purpose of the personal development plan
The purpose of the health manager personal development plan would be to recognize and to
evaluate the circumstances which can lead harm to the patients, individual staff members and to
the visitors inside the emergency care department of an organization. Healthcare managers need
to work on risk management in the emergency care department. The healthcare managers need to
work on minimizing the injury to the patient, individuals of the staff and to the visitors in the
emergency care department. These injuries cause to the patients, staff members and to the
visitors due to the slippery floor, improper balancing at high and low points at the floor. So that
to prevent these injuries, managers need to take care of the proper cleaning and making of the
floor. They need to manage the area for elder patients on the low floor and proper balancing
equipment during movement. Managers work actively to reduce the damage of equipment and
errors during tests due to contaminations inside the emergency care department. They have to
enhance the quality of emergency care department for the safety of the patient. The purpose of
healthcare managers to enhance the necessary and compulsory regulations during providing
emergency care. They work the policy for the betterment in results during future emergency care
plan. They have to educate patients and staff members about the hygienic skill and about the
disease (Cormier, 2017). During the healthcare manager personal development plan, they have to
improve contamination free environment to counter with viral and bacterial threats in the
emergency care department. They have to work on an essential patient utilizing emergency
services who face less effective results due to improper management in the emergency care
department (Connaghan, 2018).

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The managers should have to enhance the ability to make a decision during the emergency
situation like cardiac failure to a patient, sudden fluctuation in the vital sign of the patient. The
personal development plan would be required for enhancing the ability of individuals of the staff
to encounter with the emergency situation. Healthcare managers should have clear
communication with the patient about the situation. Managers would have to provide training to
the staff about consequences during emergency situations, how to cope with those emergency
situations and to prepare staff to deal with emergency situations like cardiac failure, brain
hemorrhage. The healthcare managers would have to work on a patient-centered care plan during
an emergency. For this, they have to be acknowledged about the leadership management skills
by considering patient-centered care. In the patient-centered care plan, they have to work with
selflessness, integrity, critical thinking approach, teamwork and emotional intelligence skill
(Hargett, et al., 2017). They have to work with delegate skills during analyses and decision-
making activity during emergency care (Passfield, et al., 2017). By the help of emotional
intelligence, healthcare managers would be able to manage themselves and would be able to
manage their relationships with the individuals of staff and with the patient. Healthcare managers
would have to be self-aware, self-controlled. They have to be socially aware to help the patient
in enhancing their quality of life. By the help of these skills, healthcare managers would be able
to achieve positive and better results to cope with the situation of the patient during emergency
care (Donnelly & Levlne, 2018). Healthcare manager development plan would ensure the
education framework which would be based on the competency. For this, they have to establish
education and training programs at a higher level to get acknowledged about the emergency
situation (Liang, et al., 2018).

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Assessment of the situation in the emergency care
During the assessment of the emergency situation managers should have to encounter the
situation by taking charge to deal with the situation. They should have to lead individuals of the
staff and instruct them to cope with the situation. Managers should have to provide a safe
environment to the patient for providing a stress-free environment. Healthcare managers would
assess the environment and cause of emerging of the emergency. The healthcare manager would
provide an assessment to deal with the situation due to which patient gets emergency. Then the
manager would provide care by observing the situation of the patient (Xavier, 2014). The
managers would already have knowledge about management during an emergency in the
department. Therefore they would immediately start and get acknowledged about the situation of
the patient in the emergency department. For example, a case of heart failure came into the
emergency department of the hospital. Then healthcare managers would easily understand the
situation of the patient with the symptoms. Then the managers lead the individuals of the staff by
postulating decisions to measure and to cure the symptoms of the patient. They understand the
problem of being a cardiac failure to the patient because the patient has a worse state of shortness
in the breath, chest pain, oxygen saturation, and fatigue. They would measure the hemodynamic
status by monitoring the systolic and diastolic blood pressure. Then they assist the patient for the
electrocardiography (ECG) to check the heart rate and rhythm. They would measure cardiac
output, urine output of the patient. They would provide a catheter to monitor urine output at the
closer level. They would assess the levels of anxiety to the patient. They provided a safe and
stress-free environment to recognize symptoms of breathlessness and elevate result at a physical
and emotional level. So that they would be able in the monitoring of patient at the closer level by
collecting the past history of the patient. Then they would provide medications like aspirin to

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provide relax and to avoid anxiety. They provided therapy to overcome symptoms of cardiac
failure and provided relief to the patient. The healthcare managers would be supported in the
decision making by the individuals of the staff in the emergency care unit of the hospital. They
would assess and monitor the situation of the patient during the ongoing treatment and provide
management to deal with the situation. During the management and treatment of cardiac failure,
due to the catheter use infection get spread in the body of the patient. So during management to
prevent infection, managers also lead the staff member for lesser use of the catheter and if
required then remove as soon as possible (Riley, 2015).
Identification of developing needs to deal with the situation
Healthcare managers identify the developing needs to deal with the situations in the emergency
care department. They identify the needs of supporting management in the emergency care
department. In this supporting care management, they provide knowledge about the symptoms of
the situations which can cause emergency care required to the patient (Fryer, et al., 2018). They
provide leadership to the staff members and lead them in the understanding and management of
the medicines. They provide required need of emotional support to the patient by which they can
help managers and provide care to staff to reduce symptoms of emerging emergency situations.
They require the need for personal care and the management of the depression. Healthcare
manager needs to develop their interpersonal skills like decision making, leadership skill,
communication skill and management of time. They need to manage their own mental state of
health, sleeping time and safety (Institute, 2013). They would have to identify developing needs
to enhance the quality of life by social support during the improvement in the quality of life in
the emergency department (Iglesias, et al., 2018). The healthcare managers need to identify
emergency interventions which would enhance the quality of care, enhance the quality of life of

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the patient and reduce the cost of emergency interventions and care plan services. For example,
during cardiac failure, healthcare managers need to provide support with the help of identifying
and by understanding the conditions of cardiac failure and the best working principles of the
treatment. They have to understand and to manage the symptoms of the cardiac failure to support
the patient by providing relief in the symptoms. They have to understand and to manage
medicines of the patient. They would provide emotional support to the patient by providing help
in understanding the situation and mood swings to provide proper management of the situation
and mood swings. They would provide personal care by helping patient and themselves in proper
hygiene. They would provide motivation to the patient on the cardiac device to come out of the
situation. They would have to provide motivation and support to get rid of the depressive state of
the patient. They would have to communicate with the health professionals for better coping
strategies for the patient of cardiac failure. Healthcare managers have to manage their mental
state well-being by the management anxiety, mood swings and by identifying the depressive
state. They have to cope with the sleeping timing issue for the well-being of the mental state and
physical state. Healthcare managers need to identify developing needs of proving social support
to the patient by the help of family, friends and by the individuals of the staff. They would have
to develop the needs of providing spiritual care to the patient during the uncertainty of the future
of life (Wingham, et al., 2015).
Strategies to deal with the situation
Healthcare managers would have to make strategies like effective leadership, decision making to
deal with the situation in the emergency care department. They have to make strategies which
would provide effective results in the short duration of time (Academy, 2013). For this, they
have to use decision-making skills and have to communicate with the staff members about the

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vision with clear and effective results in the future. Decision-making is the problem-solving
process by the help of this healthcare managers would be able to take effective decision to
remove the problem occurring in the emergency department. During the decision-making,
healthcare managers would decide alternatives to cope with the situation in the emergency
department. The decision making by healthcare managers would be taken by considering
individuals of staff (Guo, 2008).
Healthcare manager would have to provide transformational, adaptive and servant leadership. By
the help of this leadership, they would be able to provide better results in the situation of the
patient. They would provide problem-solving and critical thinking approach in the leadership to
manage emergency situations (Tarastek, et al., 2014). For effective leadership, they have to make
empowerment challenges. For this strategy, healthcare managers would have to give charge of
responsibilities and taking the decision to the staff members. The healthcare managers would
have to take an unbiased decision for the sake of staff members and for the organization. By the
help of this, healthcare managers would be able to build trust with the individuals of the staff.
They would be able to motivate and support staff members by empowering challenges in
decision-making. Healthcare managers would have to provide a motivational challenge in the
organization (Myrtle, 2018). Healthcare managers would have to provide effective and beneficial
feedback to improve the situation in the emergency department. The managers would have to
provide understanding in the generational gap in the staff member to maintain trust and to
enhance motivation (Hendricks & Cope, 2012). Healthcare managers would have to deal with
the learning challenges to overcome on misconception and to enhance effectiveness of the
strategies to deal with the situation in emergency department. They would have to use a holistic
approach to provide effective results in the situation of the patient. For this, they would provide

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intervention at social, physical and mental level to provide positive results in the situation of the
patient in the emergency department (Mianda & Voce, 2018). Healthcare manager would have to
provide training programs like cross-cultural training programs, social competence programs to
manage diversity in the staff members (Foundation, 2010). For example, a patient having heart
failure came into the emergency care department in a hospital. Then healthcare managers would
lead their individuals of staff for patient-centered care and provide holistic nursing intervention
at social, physical and mental level to deal with the situation of the patient. For this, they manage
the education of the patient about the situation, advice for the diet, strategies for self-care,
communication at the clinical level, medication and therapies for the patient. They have to
provide a hygienic environment to the patient. They provide intervention to reduce symptoms of
the patient. They have to work with cost-effective intervention to minimize hospital stay (Chan,
et al., 2017).
Evaluation of the development strategies
Healthcare managers would monitor and evaluate the management skills effect in the emergency
department after the implementation of the strategies of development management. They would
record the health state of the patient in the emergency care department. By applying delegation
skill, interpersonal skills, leadership skills, decision making positive results would be evaluated
by the healthcare managers. By providing transformational, adaptive and servant leadership, they
would evaluate effective management in the emergency department. By providing education to
the patient and to the staff members about the emergency situations, they evaluate effective
development management in the emergency department. By the help of team-work with the staff
member, the healthcare manager gets positive results in the enhancement of management during
emergency situations. They would get positive effects in the emergency management by the help

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of self-care, self-management during the emergency situation of the patient in the emergency
situation. By implementing clear and effective communication with staff members and the
patient would help in evaluating the positive result in emergency management. They evaluate
effective results in the emergency care department by applying cost-effectiveness for the
treatment of the patient. They would get proper management in the emergency department by the
help of staff members by applying social competency, management of cultural diversity. By
providing hygienic management, they cope with the infectious situation of the patient. They
would evaluate positive results in the emergency department by providing patient-centered care
and holistic interventions to the patient during the emergency. By providing motivation and
support to the individuals of the staff and to the patient, the healthcare manager evaluates
positive results in the management during the emergency situation in the emergency department
(Sisodia & Agarwal, 2017).

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Conclusion
From the discussion done above, I have concluded that nowadays healthcare organization is in a
competitive situation. They have the pressure of enhancement in providing quality care to the
patient and to provide cost-effective care to the patient. They have to develop management in the
organization to fulfill the requirement of the patient and to reduce mortality due to emergency
cases. Due to this healthcare managers would have to deal with the emergency situation by
developing effective management in the emergency department. In the competitive environment,
healthcare managers would have to provide management facilities in collaboration with the
requirement of the patient during the emergency situation. They would have to provide patient-
centered care and holistic intervention approaches to enhance the quality of life of the patient.
They have to provide cost effective management and have to evaluate outcomes and cost-
effectiveness at a regular period of time. They have to provide effective leadership and decision
making to provide effectiveness in the management. They have to provide education programs
for the staff member and for the patient about the symptoms, effects, and care of the emergency
situations like a cardiac failure.