Health and Social Care Service Delivery Effectiveness Report

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Added on  2023/01/11

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This report provides a comprehensive analysis of health and social care services, focusing on the National Health Service (NHS) in the UK. It begins with an introduction outlining the scope of the study, followed by a discussion of the organization's mission statement, organizational structure, and funding sources. The report then details the services offered by the NHS, emphasizing aspects like prevention, diagnosis, treatment, and recovery of various health conditions. A significant portion of the report evaluates the effectiveness of healthcare delivery within the NHS, considering factors such as improved patient experience, population health, and cost-effectiveness. Furthermore, the role of multidisciplinary teams in health and social care is critically examined, highlighting their importance in treating patients with complex needs, proactive care, and efficient resource utilization. The analysis explores the benefits of these teams in joint assessment, communication, and access to specialist expertise. The report concludes with a summary of key findings and references relevant sources.
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Health and Social
Care Service
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Table of Contents
INTRODUCTION...........................................................................................................................3
Organisation Mission Statement..................................................................................................3
Organisational Structure..............................................................................................................3
Funding Sources..........................................................................................................................4
Services Offered..........................................................................................................................4
Effectiveness of delivery of Healthcare in NHS..........................................................................4
Role of Multi-disciplinary teams in health and social care.........................................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
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INTRODUCTION
Health and social care as the term states means services which are provided by health and
social care providers. This study will include discussion over health and care service and its
effectiveness in NHS and role of multidisciplinary teams in relation to health and social care.
Multidisciplinary teams refer to teams in which members of the team are from different
disciplines of healthcare.
Organisation Mission Statement
Mission of the organisation is to ensure the right care, at the right time, in the right place
for people.
This means that organisation has a mission in which right care meaning care which is
being required by the people on the right time and at the right place means wherever patient and
individual require the care (Mayor, 2016). NHS being a health and care organisation this mission
involves care objective of the NHS and because NHS is public health and care organisation
mission statement of NHS involves public at large who is population of UK.
Organisational Structure
Figure 1Organisational Structure of NHS
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Structure of NHS consists of department of health which is followed by strategic health
authority and monitor quality control commission. Strategic health authority is later followed by
primary care trust commissioning cluster and primary care trust commissioners. Primary care
providers in which it involves GPs, Dentists, community health and secondary care providers
include hospital trust and mental health.
Funding Sources
In terms of Funding of NHS it is a publically funded healthcare system of UK. Since
1948 it is funded out of general taxation (Clarke and Youngstein, 2017). NHS is a public
organisation and this is the reason that it funded by general taxation which is collected by UK.
Services Offered
Services of NHS are healthcare services which involve prevention, diagnosis, treatment,
recovery and cure of disease, illness and injury and other physical and mental impairment in
people. Physician and physical associates are part of these health professionals and this health
care involves dentistry, pharmacy, medicine, nursing etc.
NHS provides wide range of services in health care which involves all the aspects of health and
well being. From primary care to treatment of serious deadly disease and treatment covers all the
aspects from diagnosis, treatment and recovery. Along with physical mental impairments are also
treated in patients at NHS.
Effectiveness of delivery of Healthcare in NHS
Effectiveness of health care is very important and considering this some of the measures
which state effectiveness of healthcare in NHS are;
Improved patient experience
Patient experience in healthcare is most important and this is why NHS has ensured that
experience of patients while they are being treated is best. Experience involves many things
which are related to the treatment they are receiving and environment and surroundings in which
they are treated. Patient experience also involves facilities which are provided to them when they
are being treated at health and social care organisations (Haste and et.al., 2018). In this context
facilities being provided are very effective for the patients.
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Improve health of population
This is another measure and indicator of effectiveness of health and social care service
and organisations. NHS being a public organisation this is very important for it that health of
population in UK is improved. Standard of health and wellbeing are high in UK. Most of the
public organisations have this objective that they can improve health of population they are
treating and NHS has managed to do.
Reduce per capita health cost
Cost is one significant aspect of effectiveness and health and social care services which
are being provided by NHS are cost effective. NHS delivers cost effective service and this reflect
overall effectiveness of NHS’s health and social care service. This also ensures that most of the
population can avail quality health and social care service because of its affordability.
The care quality commission is independent regulator of health and adult social care in
UK. They work with aim to ensure that health and social care services being provided to people
is safe, effective, compassionate and high quality care and they also improve care service to
improve. In their excellence they involve being high performing organisation (Baucom and et.al.,
2018). In terms of care they include treating everyone with dignity and respect, integrity involves
doing the right thing and teamwork means learning from each other to be best one can. This
means that NHS is governed by high values and this makes it very obvious that NHS provides
effective services in health and social care.
These were the areas where NHS is providing effective care and some of the areas which
can be improved are;
Monitoring and control
Communication
Proper division of work and practices in care
Collection and analysis of data
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Role of Multi-disciplinary teams in health and social care
Multidisciplinary teams refer to teams which consist of members from different
disciplines of health and care. The roles of multidisciplinary team are;
Such teams are helpful and plays important role in treatment of patients with multiple complex
care needs. This means that individual patient having more than one type of care needs can be
helped by multi-disciplinary teams.
Multi-disciplinary teams contribute when NHS is expected to be proactive in the care goals of
the organisation (Parsell, Clarke and Vorsina, 2020). This means that when NHS and its care
giving services are excepted to be proactive and assess and diagnose problems on time in such
case Multi-disciplinary teams play important role.
Multi-diciplinary teams in care also play their role in assessing range of health, social care and
other type of community services and focus on keeping well and as well as independent by
delivering right and required care at their home to prevent community from unnecessary hospital
care. This is beneficial for bpth patient and hospital as this ensures that patient is at their home
and independent and also reduces unnecessary burden on hospitals and on their services. This
allows hospitals to give their attention to those patients who are being taken care at the hospital.
Multi-disciplinary teams also play role in enabling professionals and practitioners from different
background and disciplines to communicating better about role and responsibility of each other.
This means that practitioners from different background can contribute in enhancing practices of
each other. This also play role in delivering more holistic and personcentred care and practice.
Multi-disciplinary teams also ensures that resources in care practice are used more effectively
and efficiently through reduced duplication, increased productivity means increased care with
limited resources and preventative care approach (Berben and et.al., 2019). Preventative care
approach means care which prevents the need for care because of disease and illness. This
intends to provide good health to the users of the care service.
Some of the important roles which are played by multi-disciplinary teams for service users and
patients are;
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Role played in joint assessment and care planning, which is informed by own goals,
decisions and objectives of the service user
Improved communication across team and better information sharing across teams and
with service users
Facilitate single point access for service user regarding their care service
This allows for a rapid access to specialist expertise in the community which includes
urgent care in crisis and at transition.
CONCLUSION
From the above discussion it can be concluded that NHS and its services are very
effective and through its capacity NHS has managed to provide effective services. Though there
are some areas in which NHS can improve. Later multi-disciplinary teams were discussed in the
study and there are various benefits that NHS has achieved through its multi-disciplinary teams.
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REFERENCES
Books and Journals
Baucom, D.H and et.al., 2018. Couple‐based intervention for depression: An effectiveness study
in the National Health Service in England. Family process. 57(2). pp.275-292.
Berben, K and et.al., 2019. Participation of (in) patients during Multidisciplinary Team Meetings
in Mental Healthcare. In CARE4 International Scientific Nursing and Midwifery
Congress, Third Edition.
Clarke, R. and Youngstein, T., 2017. Cyberattack on Britain’s National Health Service—a wake-
up call for modern medicine. N Engl J Med. 377(5). pp.409-11.
Haste, A and et.al., 2018. Using evidence-based guidelines to inform service provision: a
structured mapping exercise within the National Health Service Diabetes Prevention
Programme in England. BMC research notes. 11(1). p.510.
Mayor, S., 2016. National health service England introduces dose banding. The Lancet
Oncology. 17(7). p.e271.
Parsell, C., Clarke, A. and Vorsina, M., 2020. Evidence for an integrated healthcare and
psychosocial multidisciplinary model to address rough sleeping. Health & social care in
the community. 28(1). pp.34-41.
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