Analyzing My Health Record: System Design, Stakeholders, and Use Case

This report provides a system design analysis of the "My Health Record" project, an Australian government initiative for a secure online health information summary. It includes a stakeholder map categorizing stakeholders into internal/external operations and executives, detailing their interests in the project. A questionnaire is presented, designed to gather insights from stakeholders about the system's operation, security, and effectiveness. Furthermore, a use case diagram illustrates how patients, doctors, employees, nurses, cloud vendors, and administrators interact with the system, outlining functionalities such as login, data uploading, treatment provision, and system maintenance. This document, contributed by a student and available on Desklib, offers a comprehensive overview of the system's architecture and stakeholder involvement.

Running head: SYSTEM DESIGN OF MY HEALTH RECORD
System Design of My Health Record
Name of Student-
Name of University-
Author’s Note-

1SYSTEM DESIGN OF MY HEALTH RECORD
1. Stakeholder Map
Figure 1: Stakeholder Map
(Source: Created by Author)
Explanation:
My Health Record has the stakeholder divided into four categories or quadrants that are
the internal operations and external operations, internal executives and external executives.

2SYSTEM DESIGN OF MY HEALTH RECORD
Internal Operations and External Operations: The admin, managers, CEO’s are the
stakeholders that work internally for the system. These stakeholders maintain all the operations
involved with the system (Boulware et al., 2016). The external operations such as providing
treatment to the patients, and the service providers those who provides service to the system are
done by the doctors and the cloud vendors.
Internal Executives and External Executives: The employees, patients are the internal
executives of the system who are directly associated with the system. The patients are to get
treatment from the system and are to discuss serious issues regarding their heath. The employees
are there to help the customers if problem occurs (Ginter, 2018). The external executives are
those who helps the system from outside. The external executive such as government, medicine
supplier, and investors helps the system by providing money and medicine service to the system.
2. Questionnaire
My Health Record has many stakeholders that works for the system. The stakeholders
that are involved with the system are government, suppliers, patients, doctors, nurses, admin,
managers, and service providers who provide cloud service to the system of the heath care
(Ventola, 2014). All the stakeholders can be questioned about the service of My Health Record.
Here is a set of ten questions that can be asked to the stakeholders about the health care system.
1. What are the plans and strategies that you have to maintain the system of My Health
Record?
2. What are the applications that are used to run the system of the health record?
3. Are the patients effectively can use the system of the health care?

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4. When compared to other traditional method of health care system, what are the
advantages that the patients can get from this system?
5. Is the data that is stored in the cloud by the cloud provider safe?
6. Is the system capable of mitigating all the risks that arrives to them?
7. What are the procedures that the patients have to follow while uploading the details of
their health on the database of the healthcare?
8. How is My Health Record helpful to the doctors, nurses and employees associated with
the system?
9. What are the factors that help to promote the system of health care?
10. What are issues that the user of the My Health Record faces while dealing with their
accounts?

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3. Use Case of My Health Record
Figure 2: My Health Record Use Case
(Source: Created by Author)
Explanation
Patients: The patients are to login to the health care system by their user id and password
that is provided to them at the time of sign up. The patient interested to join the application can
sign up the system application. The patient can load their details of treatment on the database of

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the system. The database that is provided by the cloud vendor stores all the details of the patients
(Young & Kroth, 2017). The patients can discuss their issues on the information page and there
is an option to upload the prescription for the treatment they have done. If the patient wants to
make an appointment for a doctor, they can take an appointment according to their choice.
Doctors, employees, and nurses: The doctors, employees and the nurses have to login to
the system for accessing the details of the health care system (Wager, Lee & Glaser, 2017). The
doctors need to study the cases of the patients that are uploaded by the patients. The doctors can
provide treatment to the patients if they want to. The doctors can check the patients; prescribe the
patients if the patient wants their treatment from the doctor.
Cloud Vendor: The cloud vendor is associated with the system for storing all the details
of information in the database. The database is used to store the data of the patient. The database
that is to be provided by the cloud vendor is to be a trusted one (White, K. M., Dudley-Brown,
S., & Terhaar, 2016). There should be security provided by the cloud vendor so that the
information of patients are secured.
Administrator: The administrator can maintain the system of My Health Record. The
administrator also does the registration process and the validation. The administrator also
maintains the information system.

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References
Boulware, L. E., Cooper, L. A., Ratner, L. E., LaVeist, T. A., & Powe, N. R. (2016). Race and
trust in the health care system. Public health reports.
Ginter, P. M. (2018). The strategic management of health care organizations. John Wiley &
Sons.
Ventola, C. L. (2014). Mobile devices and apps for health care professionals: uses and
benefits. Pharmacy and Therapeutics, 39(5), 356.
Wager, K. A., Lee, F. W., & Glaser, J. P. (2017). Health care information systems: a practical
approach for health care management. John Wiley & Sons.
White, K. M., Dudley-Brown, S., & Terhaar, M. F. (Eds.). (2016). Translation of evidence into
nursing and health care. Springer Publishing Company.
Young, K. M., & Kroth, P. J. (2017). Sultz & Young's Health Care USA. Jones & Bartlett
Learning.