Health and Safety Report: Care UK, Legislation, and Case Studies
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AI Summary
This report provides a comprehensive overview of health and safety in care homes, focusing on Care UK and its adherence to relevant legislation. It begins with an introduction to the concepts of risk, safety, and security, followed by an examination of system policies and procedures for effective communication and health and safety maintenance, including a review of key legislative requirements like the Health and Safety at Work Act 1974. The report then delves into the responsibilities of various roles within a health and social care workplace, such as direct care workers, management, and ancillary staff. The contribution of a healthcare worker in promoting health and safety is also discussed, highlighting the importance of training, code of practices, and effective interactions with individuals, groups, and agencies. The report includes two case studies. The first case study focuses on prioritizing health and safety in a care home and the effects of non-compliance with health and safety legislation. The second case study explores dilemmas in implementing health and safety policies and the effectiveness of these policies in promoting positive and healthy practices. The report concludes with a witness testimony and a summary of the key findings.
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HEALTH AND SAFETY
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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1 ESSAY WRITING............................................................................................................3
1. Review system policies and procedures used in communicating and maintain health and
safety at work by meeting legislative requirements. .............................................................3
2 Responsibilities in specific health and social care workplace for management of health and
safety. .....................................................................................................................................4
3 Contribution as a health care worker to promote health and safety of your service- user and
people work with....................................................................................................................6
TASK 2 CASE STUDY 1...............................................................................................................7
4. Priorities in health and safety in care home........................................................................7
5. Effect of non compliance with health and safety legislation in health and social care
workplace...............................................................................................................................8
6. Impact of health and safety policy and practices that are to be monitored........................8
7. Risk assessment based on work and need of service user in decision making...................9
TASK 3 CASE STUDY 2.............................................................................................................10
8. Dilemma in implementing systems and policies for health and safety issues..................10
9. Examples of health and safety policies and effectiveness in promoting positive and healthy
practices................................................................................................................................10
TASK 4 WITNESS TESTIMONY................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
INTRODUCTION...........................................................................................................................3
TASK 1 ESSAY WRITING............................................................................................................3
1. Review system policies and procedures used in communicating and maintain health and
safety at work by meeting legislative requirements. .............................................................3
2 Responsibilities in specific health and social care workplace for management of health and
safety. .....................................................................................................................................4
3 Contribution as a health care worker to promote health and safety of your service- user and
people work with....................................................................................................................6
TASK 2 CASE STUDY 1...............................................................................................................7
4. Priorities in health and safety in care home........................................................................7
5. Effect of non compliance with health and safety legislation in health and social care
workplace...............................................................................................................................8
6. Impact of health and safety policy and practices that are to be monitored........................8
7. Risk assessment based on work and need of service user in decision making...................9
TASK 3 CASE STUDY 2.............................................................................................................10
8. Dilemma in implementing systems and policies for health and safety issues..................10
9. Examples of health and safety policies and effectiveness in promoting positive and healthy
practices................................................................................................................................10
TASK 4 WITNESS TESTIMONY................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Practitioners of safety focus on providing majority on health and safety in the premises.
This safety terms include concept of risk safety and security, policies and procedures or effective
communication, a legislation requirements are discussed in this report. Beside this,
organisational chart of Care UK has been provided by which responsibilities are described in
health and social care workplace. Specific ACT are enforced by government of UK to avoid
mishaps and unfair practices with employees that are discussed in this report. They help the
individuals by providing their rights and welfare. As, they need lots of attention and care to get
avoided in terms of negative things or illness with care.
TASK 1 ESSAY WRITING
1. Review system policies and procedures used in communicating and maintain health and safety
at work by meeting legislative requirements.
Concept of risk safety and security: One of the important aspect that should be
considered by Care UK are risk and safety of employers guests and consumers by providing
appropriate facilities by protecting them. Effective policies and procedures are opted by them to
protect them from damage. By minimising the risks or zero risks, or risk for individuals and
property are considered to protect. Also, public liability, hazard, restraints, prevention from
accident, first aid, protection from any harm, are consistently forecast to avoid mishaps (Peel and
Harding, R., 2014.).
System policies and procedures for communicating information: To maintain the
consistency while planning over different times use of exemplar pro formas are considered to
decide the framework. This enable the trainee's of Care UK to build relationship with skills and
knowledge to bring out the effective efficiency (Improving health and social care practice 2015).
By providing training and effectively communicating with the trainees who are newly joined the
premiss of Care UK. The culture of Care UK are to be well informed and made understood to
employees by exchange of information about the implementation of nuances and modifications
that are made in system policies and procedures.
Legislative requirements: There are specific requirements that are primarily considered
by Care UK organisation to avoid uncertainties in work place that are detailed in this report as
follows.
Practitioners of safety focus on providing majority on health and safety in the premises.
This safety terms include concept of risk safety and security, policies and procedures or effective
communication, a legislation requirements are discussed in this report. Beside this,
organisational chart of Care UK has been provided by which responsibilities are described in
health and social care workplace. Specific ACT are enforced by government of UK to avoid
mishaps and unfair practices with employees that are discussed in this report. They help the
individuals by providing their rights and welfare. As, they need lots of attention and care to get
avoided in terms of negative things or illness with care.
TASK 1 ESSAY WRITING
1. Review system policies and procedures used in communicating and maintain health and safety
at work by meeting legislative requirements.
Concept of risk safety and security: One of the important aspect that should be
considered by Care UK are risk and safety of employers guests and consumers by providing
appropriate facilities by protecting them. Effective policies and procedures are opted by them to
protect them from damage. By minimising the risks or zero risks, or risk for individuals and
property are considered to protect. Also, public liability, hazard, restraints, prevention from
accident, first aid, protection from any harm, are consistently forecast to avoid mishaps (Peel and
Harding, R., 2014.).
System policies and procedures for communicating information: To maintain the
consistency while planning over different times use of exemplar pro formas are considered to
decide the framework. This enable the trainee's of Care UK to build relationship with skills and
knowledge to bring out the effective efficiency (Improving health and social care practice 2015).
By providing training and effectively communicating with the trainees who are newly joined the
premiss of Care UK. The culture of Care UK are to be well informed and made understood to
employees by exchange of information about the implementation of nuances and modifications
that are made in system policies and procedures.
Legislative requirements: There are specific requirements that are primarily considered
by Care UK organisation to avoid uncertainties in work place that are detailed in this report as
follows.

Health and safety at work Act 1974: There are general duties that are performed by
employer by meeting the health and safety requirement of employees by meeting the
safety terms in premises of Care UK. By providing security health of employees are
protected against risks that are involved in place of work (McKenzie, and etal., 2016).
This Act enables to avoid unlawful acquisition, and using of dangerous substances and
many more. This health and safety at work Act 1974 implemented by Government of UK
for the welfare of employees which is effectively accepted and performed by Care UK.
Health and safety regulation Act 1981: The need and requirements of adequate
equipments are provided in place of work. Injuries that are caused in work place,
necessary first aid kit and medicines are provided to the needy individuals as per law.
Food safety act of 1995: Employee have the right to get hygienic and clean food and
beverages and mineral water in work place, Care UK effectively performs.
Disability discrimination Act 1995: This act have been repealed and replaced by
Equality act of 2010, which encourages employees and employees to avoid
discriminating people against disabilities in terms of education, biasses etc.,
2 Responsibilities in specific health and social care workplace for management of health and
safety.
Direct care roles: There are specific roles that are performed by direct care workers in Care UK
by focusing on health and social care services.
Active worker: by organising the social activities care and needed support to individuals
are provided by active workers who is in Care UK.
Care worker: By taking care of physical activities of individuals and providing day to
day care which includes mobility, meal times and personal care are performed by care
workers who are in Care UK organisation (Barrington, R., 2017).
Personal worker: Individuals who are physically challenged and mental disabled
individuals are in need of personal workers as they require much care and support that are
provided by personal workers of Care UK.
Rehabilitation worker: Person who are suffering from long term illness, accident or any
kind of addiction that are not natural are benefited with the support and care of
rehabilitation workers who are in Care UK.
employer by meeting the health and safety requirement of employees by meeting the
safety terms in premises of Care UK. By providing security health of employees are
protected against risks that are involved in place of work (McKenzie, and etal., 2016).
This Act enables to avoid unlawful acquisition, and using of dangerous substances and
many more. This health and safety at work Act 1974 implemented by Government of UK
for the welfare of employees which is effectively accepted and performed by Care UK.
Health and safety regulation Act 1981: The need and requirements of adequate
equipments are provided in place of work. Injuries that are caused in work place,
necessary first aid kit and medicines are provided to the needy individuals as per law.
Food safety act of 1995: Employee have the right to get hygienic and clean food and
beverages and mineral water in work place, Care UK effectively performs.
Disability discrimination Act 1995: This act have been repealed and replaced by
Equality act of 2010, which encourages employees and employees to avoid
discriminating people against disabilities in terms of education, biasses etc.,
2 Responsibilities in specific health and social care workplace for management of health and
safety.
Direct care roles: There are specific roles that are performed by direct care workers in Care UK
by focusing on health and social care services.
Active worker: by organising the social activities care and needed support to individuals
are provided by active workers who is in Care UK.
Care worker: By taking care of physical activities of individuals and providing day to
day care which includes mobility, meal times and personal care are performed by care
workers who are in Care UK organisation (Barrington, R., 2017).
Personal worker: Individuals who are physically challenged and mental disabled
individuals are in need of personal workers as they require much care and support that are
provided by personal workers of Care UK.
Rehabilitation worker: Person who are suffering from long term illness, accident or any
kind of addiction that are not natural are benefited with the support and care of
rehabilitation workers who are in Care UK.
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Management roles: The roles of management are prominent in each and every organisation
without it effectiveness cannot be brought.
Team leader or supervisor: Care UK team leaders and supervisors effectively takes part
in monitoring the activities of subordinates to serve the individuals better every time.
Manager: To manage the affairs of the Care UK the role of managers arise for
performing of day to day activities with certain roles and responsibilities. Managers of
Care UK effectively perform by managing contracts, budgets etc.,
Other social care support: Many other thing that are to be considered by health and social care
to perform better that are detailed in this report as follows:
Welfare right officer: Any issues that are related to legislation which includes the
services that are to be provided in terms of housing benefits, allowances related to
disabilities, benefits related to employees and need of support in rent are considered and
effectively performed by welfare rights officer (Brotman and et.al., 2015).
Trainer: To develop the skills and knowledge of new comers and existing workers with
nuances in working techniques the role of trainer is highly appreciated in Care UK.
Regulated professional worker: these workers perform by getting registered with regulated
body to practice by relevant qualifications or diplomas.
Occupational therapist: Individuals suffering from mental, physical or social
disabilities, the role of occupational therapist is highly required for meeting wellness.
Nurse including nursing associate: For assisting therapist by providing care and
services to individuals, requirement of nurses or nursing staff is highly demanded.
Counsellor: To provide benefit of emotional and mental support to needy individuals
the counsellor acts as prominent to take out the individuals from long term negative
influences
Ancillary roles: They are prominent to meet the daily needs by rendering services in various
aspects.
Cook or kitchen assistant: To meet the good health and wellness of admitted
individuals or working staff and management, the role of cook and kitchen assistant is
highly considered.
House keeper or domestic worker: Housekeepers helps the premises in maintaining
cleanliness and they are also most important.
without it effectiveness cannot be brought.
Team leader or supervisor: Care UK team leaders and supervisors effectively takes part
in monitoring the activities of subordinates to serve the individuals better every time.
Manager: To manage the affairs of the Care UK the role of managers arise for
performing of day to day activities with certain roles and responsibilities. Managers of
Care UK effectively perform by managing contracts, budgets etc.,
Other social care support: Many other thing that are to be considered by health and social care
to perform better that are detailed in this report as follows:
Welfare right officer: Any issues that are related to legislation which includes the
services that are to be provided in terms of housing benefits, allowances related to
disabilities, benefits related to employees and need of support in rent are considered and
effectively performed by welfare rights officer (Brotman and et.al., 2015).
Trainer: To develop the skills and knowledge of new comers and existing workers with
nuances in working techniques the role of trainer is highly appreciated in Care UK.
Regulated professional worker: these workers perform by getting registered with regulated
body to practice by relevant qualifications or diplomas.
Occupational therapist: Individuals suffering from mental, physical or social
disabilities, the role of occupational therapist is highly required for meeting wellness.
Nurse including nursing associate: For assisting therapist by providing care and
services to individuals, requirement of nurses or nursing staff is highly demanded.
Counsellor: To provide benefit of emotional and mental support to needy individuals
the counsellor acts as prominent to take out the individuals from long term negative
influences
Ancillary roles: They are prominent to meet the daily needs by rendering services in various
aspects.
Cook or kitchen assistant: To meet the good health and wellness of admitted
individuals or working staff and management, the role of cook and kitchen assistant is
highly considered.
House keeper or domestic worker: Housekeepers helps the premises in maintaining
cleanliness and they are also most important.

Driver and transport manager: to move the patient or staff from one place to another
the role of drivers and transport is required (Hunter, R. M., and et.al., 2015).
3 Contribution as a health care worker to promote health and safety of your service- user and
people work with.
Responsibilities: There are specific roles and responsibilities that are performed in my
organisation by promoting employees health and safety.
Self contribution made towards the assessment of risk that are involved while handling
and storing the sharp equipments and hazardous substances and chemicals that can cause
hindrances in health and safety of employees.
Responsibility will be performed in terms of training the employees for safe use of
machineries, first aid kits are provided as per needs.
Emergency plans are set up for immediate treatments and preventions.
Good ventilation, normal temperature, proper lightening and facilities for rest are
considered with priority.
Precautions are taken against electrical equipments, hazardous explosives, or any kind of
flammable objects that can harm employees.
Necessary breaks and holidays are provided for effectively performing and maintaining
exertion, overload of work.
Preventions are taken against RIDDOR, work related deaths, injuries and diseases by
performing the legal duties as well (Somerville, 2015).
Training: The opted safety should meet the higher level for achieving higher satisfaction at
workplace. There are certain key benefits of providing trainings in the place of work which
prevents harm to present environment and members. Dangers are obvious in the work place.
Trainings are provided for protection and prevention regarding the handling and placing the
machineries and equipments from one place to another. Trainings related to carrying and usage
of equipments are provided. Also, trainings related to perform the work in organisation for
reducing the stress in the place of work. Trainings are also provided for handling of patients who
are contaminated with severe diseases, that might create problem.
Code of Practices: With the code of practice, and knowing the employees and patients of
individuals in health and social care organisation empathy maintained with them. Opted code of
the role of drivers and transport is required (Hunter, R. M., and et.al., 2015).
3 Contribution as a health care worker to promote health and safety of your service- user and
people work with.
Responsibilities: There are specific roles and responsibilities that are performed in my
organisation by promoting employees health and safety.
Self contribution made towards the assessment of risk that are involved while handling
and storing the sharp equipments and hazardous substances and chemicals that can cause
hindrances in health and safety of employees.
Responsibility will be performed in terms of training the employees for safe use of
machineries, first aid kits are provided as per needs.
Emergency plans are set up for immediate treatments and preventions.
Good ventilation, normal temperature, proper lightening and facilities for rest are
considered with priority.
Precautions are taken against electrical equipments, hazardous explosives, or any kind of
flammable objects that can harm employees.
Necessary breaks and holidays are provided for effectively performing and maintaining
exertion, overload of work.
Preventions are taken against RIDDOR, work related deaths, injuries and diseases by
performing the legal duties as well (Somerville, 2015).
Training: The opted safety should meet the higher level for achieving higher satisfaction at
workplace. There are certain key benefits of providing trainings in the place of work which
prevents harm to present environment and members. Dangers are obvious in the work place.
Trainings are provided for protection and prevention regarding the handling and placing the
machineries and equipments from one place to another. Trainings related to carrying and usage
of equipments are provided. Also, trainings related to perform the work in organisation for
reducing the stress in the place of work. Trainings are also provided for handling of patients who
are contaminated with severe diseases, that might create problem.
Code of Practices: With the code of practice, and knowing the employees and patients of
individuals in health and social care organisation empathy maintained with them. Opted code of

practice policies and procedures enables the management and employees to avoid
misunderstandings of any kind. Equality can be promoted with integrity, honesty, trust and
confidence.
Interaction with individuals group and agencies: Effective interactions brings out efficiency
in performances in physiotherapy, counselling and many more (Taylor, Stevenson and
McDowell, 2018.).
Individuals: By communicating with individuals the need and concerns of individuals
can be considered primarily to provide them better. Individuals start feeling safe with the
staff of organisation of Care UK as they get respected and well treated by means of
effective communication. Interaction is also an important tool to provide understanding
and support in work place.
Group: By means of communication the exchange of thoughts needs and ideas can be
made to bring out the efficiency. By considering thoughts necessary modifications and
implementations can be made rapidly to make the environment better.
Agencies: The necessary needs and adaptations can be well informed by means of
communication. By maintaining the environment improvements can be made
consistently.
TASK 2 CASE STUDY 1
4. Priorities in health and safety in care home.
The neglected things are to be taken into consideration of respite care home in New ham
London. The priorities are to be give by focusing on welfare of service users safety by
staff.
Primarily the remaining compensation amount should be paid fully to support worker.
The ignored things should be considered by concentrating on slips and trips which
maximised by trailing of cables on the floors, and the storage of foods were not
appropriate according to the case study.
The fire escapes were not well organised and managed by giving priority as emergencies
can be created in care home (Thomas, Pollard and Sellman, 2014).
The floors of respite home care failed in providing care quality commission which should
be consistently focused.
misunderstandings of any kind. Equality can be promoted with integrity, honesty, trust and
confidence.
Interaction with individuals group and agencies: Effective interactions brings out efficiency
in performances in physiotherapy, counselling and many more (Taylor, Stevenson and
McDowell, 2018.).
Individuals: By communicating with individuals the need and concerns of individuals
can be considered primarily to provide them better. Individuals start feeling safe with the
staff of organisation of Care UK as they get respected and well treated by means of
effective communication. Interaction is also an important tool to provide understanding
and support in work place.
Group: By means of communication the exchange of thoughts needs and ideas can be
made to bring out the efficiency. By considering thoughts necessary modifications and
implementations can be made rapidly to make the environment better.
Agencies: The necessary needs and adaptations can be well informed by means of
communication. By maintaining the environment improvements can be made
consistently.
TASK 2 CASE STUDY 1
4. Priorities in health and safety in care home.
The neglected things are to be taken into consideration of respite care home in New ham
London. The priorities are to be give by focusing on welfare of service users safety by
staff.
Primarily the remaining compensation amount should be paid fully to support worker.
The ignored things should be considered by concentrating on slips and trips which
maximised by trailing of cables on the floors, and the storage of foods were not
appropriate according to the case study.
The fire escapes were not well organised and managed by giving priority as emergencies
can be created in care home (Thomas, Pollard and Sellman, 2014).
The floors of respite home care failed in providing care quality commission which should
be consistently focused.
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Toilet papers and food and chemicals are stored along, which should be focused as they
may spread infections and contamination.
Fire escapes should be duly maintained to avoid injuries and unforeseen circumstances.
Also, priorities should be given by making risk assessments and necessary steps and
measures to be implemented.
5. Effect of non compliance with health and safety legislation in health and social care
workplace.
Non compliance with health and safety legislation may create violation among the service
user and care providers in terms of safety, privacy, or confidentiality related issues.
Failure in maintaining the quality of food related issue can crate hindrances and barriers
in formation and care of health and safety of well being.
Both the people service providers and users have to suffer the negative impacts of non
compliance and the respite care home gets affected highly.
The involvement of legislation gets highly encouraged due to non compliance of health
and safety terms which create barrier in regulation and the people involved in it.
Legislation can cancel the license of care home and also allow the management to
imprisonment for lifetime for avoiding the well being.
Within a certain period the management of care homes have to perform effectively by
overall managing and developing the ongoing activities with positively compliance of
health and safety.
6. Impact of health and safety policy and practices that are to be monitored.
By working effectively the health and safety gets effected by activities of working due to
hazardous chemicals or environment (Williams and et.al., 2014).
Managers positively impacts the assessment of risk and takes initiative by performing
effectively.
By implementing the acts in work place regarding health and safety and manual handling
operations and regulations of 1992 which enables the staff to provide work while training
which helps in reducing harm.
With the implementation of RIDDOR act of 1992, reporting of injuries, diseases and
dangerous occurrences regulations 1995 are reported to the health safety executives who
initiative monitors the operations of care homes by regular inspections.
may spread infections and contamination.
Fire escapes should be duly maintained to avoid injuries and unforeseen circumstances.
Also, priorities should be given by making risk assessments and necessary steps and
measures to be implemented.
5. Effect of non compliance with health and safety legislation in health and social care
workplace.
Non compliance with health and safety legislation may create violation among the service
user and care providers in terms of safety, privacy, or confidentiality related issues.
Failure in maintaining the quality of food related issue can crate hindrances and barriers
in formation and care of health and safety of well being.
Both the people service providers and users have to suffer the negative impacts of non
compliance and the respite care home gets affected highly.
The involvement of legislation gets highly encouraged due to non compliance of health
and safety terms which create barrier in regulation and the people involved in it.
Legislation can cancel the license of care home and also allow the management to
imprisonment for lifetime for avoiding the well being.
Within a certain period the management of care homes have to perform effectively by
overall managing and developing the ongoing activities with positively compliance of
health and safety.
6. Impact of health and safety policy and practices that are to be monitored.
By working effectively the health and safety gets effected by activities of working due to
hazardous chemicals or environment (Williams and et.al., 2014).
Managers positively impacts the assessment of risk and takes initiative by performing
effectively.
By implementing the acts in work place regarding health and safety and manual handling
operations and regulations of 1992 which enables the staff to provide work while training
which helps in reducing harm.
With the implementation of RIDDOR act of 1992, reporting of injuries, diseases and
dangerous occurrences regulations 1995 are reported to the health safety executives who
initiative monitors the operations of care homes by regular inspections.

By monitoring the activities of care homes effectiveness can be brought by enrolling the
correct staff based on required skills and knowledge.
Trainings can be provided with supervising policies and procedures which reduce harm.
Staff members can be prepared proportionately, which provide safe environment for the
individuals (Franklin and et.al., 2014).
7. Risk assessment based on work and need of service user in decision making.
Based on work the assessment of risk is at large in this case study as the safety and health
of service user is completely ignored by respite care home and carrying their services in
unprotected atmosphere which created a huge hazard to service user. With the help of case study
the assessment of risk have been made in following ways.
The floors were slippery in the premises of respite home which created broke hip to
support worker.
The risk assessment are made by knowing the unsafely terms in food and storage as they
were placed in untidy store rooms.
Store rooms for hazardous cleaning elements are not maintained they were stores along
with eatables.
Cleanliness and hygiene in environment are not maintained.
Trailing of wires and cables on the floor can create hindrances in health and safety terms.
The floors were slippery and the paths are not clear to walk around and cleanliness was
neglected.
All kinds of wash room necessities are placed with food products which can get
contaminated and diseases and injuries can be caused to service users (Disability
discrimination Act 2018.).
Fire escapes were not clear and cleanliness of steps and stairs are neglected at large
which can create severe injury to service user including the staff.
TASK 3 CASE STUDY 2
8. Dilemma in implementing systems and policies for health and safety issues.
The patient MR Sam is already suffering from severe Apraxia as per case study and
desperately wants his favourite newspaper in very next morning. He is also unknown of the
location and road. Hence, the role of personal care taker is highly applicable to make available
the needs that are detailed in this report with safeguarding as per acts.
correct staff based on required skills and knowledge.
Trainings can be provided with supervising policies and procedures which reduce harm.
Staff members can be prepared proportionately, which provide safe environment for the
individuals (Franklin and et.al., 2014).
7. Risk assessment based on work and need of service user in decision making.
Based on work the assessment of risk is at large in this case study as the safety and health
of service user is completely ignored by respite care home and carrying their services in
unprotected atmosphere which created a huge hazard to service user. With the help of case study
the assessment of risk have been made in following ways.
The floors were slippery in the premises of respite home which created broke hip to
support worker.
The risk assessment are made by knowing the unsafely terms in food and storage as they
were placed in untidy store rooms.
Store rooms for hazardous cleaning elements are not maintained they were stores along
with eatables.
Cleanliness and hygiene in environment are not maintained.
Trailing of wires and cables on the floor can create hindrances in health and safety terms.
The floors were slippery and the paths are not clear to walk around and cleanliness was
neglected.
All kinds of wash room necessities are placed with food products which can get
contaminated and diseases and injuries can be caused to service users (Disability
discrimination Act 2018.).
Fire escapes were not clear and cleanliness of steps and stairs are neglected at large
which can create severe injury to service user including the staff.
TASK 3 CASE STUDY 2
8. Dilemma in implementing systems and policies for health and safety issues.
The patient MR Sam is already suffering from severe Apraxia as per case study and
desperately wants his favourite newspaper in very next morning. He is also unknown of the
location and road. Hence, the role of personal care taker is highly applicable to make available
the needs that are detailed in this report with safeguarding as per acts.

Care Act of 2014: This act helps Mr Sam for the legal framework by support and care
and statutory guidance. With the help of this act information dan guidance can be attained
by Mr Sam (Curtis, 2016 Substance, Mental, 2018).
Mental capacity Act 2005: How the acts will perform by practice this act will provide
information and guidance. The need of this act is to provide guidance and support in
certain categories who have legal duties regarding adults for taking care of them, and
they may get punished in case of lacking.
Information sharing guidance for practitioners and management: The role of staff
who is appointed for taking care and providing care and support to Mr Sam is highly
appreciated in this case study, as they have to preform well by providing care and support
to Sam as he is unaware of routes and he desperately neds his favourite newspaper. The
worker can go along with Mr Sam to avoid any kind of mishaps. Also, he may go lonely
to buy for him instead. To develop the mental health of Mr Sam effective arrangements
are to be made effectively by local safeguarding arrangements regarding to adults.
9. Examples of health and safety policies and effectiveness in promoting positive and healthy
practices.
To bring out the effectiveness there are specific examples that helps in promoting positive health
practices have been detailed in this report which can be considered as only for example purposes.
Effective communication: With the help of communication, effectiveness can be
brought in performances by sharing the knowledge and skills and providing effective
trainings and guidance to the new service providers or to the existing ones which brings
out the positive outcomes in the minds of service users. The required adaptation and
nuances can be opt for the effective performances ( Scambler, Scambler and Speed ,
2014.).
Improving quality of care: While providing services to the user as per their needs the
consideration to be made on quality based services by focusing effectively to meet the
terms and outcomes. The organisation of health and social care of Care UK improved its
services by focusing consistently on quality based services.
Maintain trust: The trust of the service user should be maintained by the provider of
services in terms of meeting confidentiality, information providing necessary care and
support. The service user should be focused primarily in terms of health care as well as
and statutory guidance. With the help of this act information dan guidance can be attained
by Mr Sam (Curtis, 2016 Substance, Mental, 2018).
Mental capacity Act 2005: How the acts will perform by practice this act will provide
information and guidance. The need of this act is to provide guidance and support in
certain categories who have legal duties regarding adults for taking care of them, and
they may get punished in case of lacking.
Information sharing guidance for practitioners and management: The role of staff
who is appointed for taking care and providing care and support to Mr Sam is highly
appreciated in this case study, as they have to preform well by providing care and support
to Sam as he is unaware of routes and he desperately neds his favourite newspaper. The
worker can go along with Mr Sam to avoid any kind of mishaps. Also, he may go lonely
to buy for him instead. To develop the mental health of Mr Sam effective arrangements
are to be made effectively by local safeguarding arrangements regarding to adults.
9. Examples of health and safety policies and effectiveness in promoting positive and healthy
practices.
To bring out the effectiveness there are specific examples that helps in promoting positive health
practices have been detailed in this report which can be considered as only for example purposes.
Effective communication: With the help of communication, effectiveness can be
brought in performances by sharing the knowledge and skills and providing effective
trainings and guidance to the new service providers or to the existing ones which brings
out the positive outcomes in the minds of service users. The required adaptation and
nuances can be opt for the effective performances ( Scambler, Scambler and Speed ,
2014.).
Improving quality of care: While providing services to the user as per their needs the
consideration to be made on quality based services by focusing effectively to meet the
terms and outcomes. The organisation of health and social care of Care UK improved its
services by focusing consistently on quality based services.
Maintain trust: The trust of the service user should be maintained by the provider of
services in terms of meeting confidentiality, information providing necessary care and
support. The service user should be focused primarily in terms of health care as well as
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non allowing the strangers by sharing their personal informations. This helped the
organisation of Care UK to build and maintain trust among the service providers and
users.
Maintaining code of ethics:By following all the policies and procedures and practices
that are framed by the legislation bodies in UK the maintenance of code of practice is
well performed by health and social care organisation of Care UK. The prominent role is
opted by policies and procedures to conduct the code of practices in premises of health
and social care providers of Care UK (Hunter and et.al., 2015).
TASK 4 WITNESS TESTIMONY
Witness testimony
Case study 1
Task 4 Evaluating account of one aspect of health and safety trailing of wires and slips
and trips.
Health and Safety in HSC
In this report discussion made by me on different impact of health and safety policies,
procedures and priorities effectively. From the case study, as described about trailing of wire
and slips and trips on floors as they were not clean and unhygienic-ally maintained. As per the
Health and safety Act of 1974 encourages the place of work to provide better service which
encourages trust among the service users and providers that are needed highly to positive
impact. The barriers and hindrances can arise due to slippery floors as the employees and the
care home patients who are present may fall and injuries can be incurred. RIDDOR act 1992
helps the service user to get rid of contaminated diseases as per the legislation.
Role of witness:
Comments:
organisation of Care UK to build and maintain trust among the service providers and
users.
Maintaining code of ethics:By following all the policies and procedures and practices
that are framed by the legislation bodies in UK the maintenance of code of practice is
well performed by health and social care organisation of Care UK. The prominent role is
opted by policies and procedures to conduct the code of practices in premises of health
and social care providers of Care UK (Hunter and et.al., 2015).
TASK 4 WITNESS TESTIMONY
Witness testimony
Case study 1
Task 4 Evaluating account of one aspect of health and safety trailing of wires and slips
and trips.
Health and Safety in HSC
In this report discussion made by me on different impact of health and safety policies,
procedures and priorities effectively. From the case study, as described about trailing of wire
and slips and trips on floors as they were not clean and unhygienic-ally maintained. As per the
Health and safety Act of 1974 encourages the place of work to provide better service which
encourages trust among the service users and providers that are needed highly to positive
impact. The barriers and hindrances can arise due to slippery floors as the employees and the
care home patients who are present may fall and injuries can be incurred. RIDDOR act 1992
helps the service user to get rid of contaminated diseases as per the legislation.
Role of witness:
Comments:

Date:
CONCLUSION
To maintain the high effective efficiency with performing appropriate care and services
the role of team leader and supervisor is very essential. At different levels of hierarchy, issues are
created in implementation of policies for health and safety related. With the help of effective
communication, dilemmas can be reduced up to an extent by proper and appropriate
implementation of policies and procedures that are required. The organisation considered in this
report for the purpose of essay writing is Care UK. With the help of Care UK policies and
procedures that are used in maintaining healthy and safety at work place, and organisational role
chart has been described.
CONCLUSION
To maintain the high effective efficiency with performing appropriate care and services
the role of team leader and supervisor is very essential. At different levels of hierarchy, issues are
created in implementation of policies for health and safety related. With the help of effective
communication, dilemmas can be reduced up to an extent by proper and appropriate
implementation of policies and procedures that are required. The organisation considered in this
report for the purpose of essay writing is Care UK. With the help of Care UK policies and
procedures that are used in maintaining healthy and safety at work place, and organisational role
chart has been described.

REFERENCES
Books and Journal
Peel, E. and Harding, R., 2014. ‘It’sa huge maze, the system, it’sa terrible maze’: Dementia
carers’ constructions of navigating health and social care services. Dementia. 13(5).
pp.642-661.
McKenzie, H., and etal., 2016. The integration of formal and informal care provision: An
exploratory study of the experiences of primary support persons of chemotherapy
outpatients. International Journal of Integrated Care. 16(6).
Barrington, R., 2017. Health, medicine and politics in Ireland 1900-1970. Health.
Brotman, S., and et.al., 2015. Access and equity in the design and delivery of health and social
care to LGBTQ older adults: A Canadian perspective. The lives of LGBT older adults:
Understanding challenges and resilience, pp.111-140.
Hunter, R. M., and et.al., 2015. The health, education, and social care costs of school‐aged
children with active epilepsy: A population‐based study. Epilepsia. 56(7). pp.1056-1064.
Somerville, C., 2015. Unhealthy attitudes: the treatment of LGBT people within health and
social care services. YouGov, Stonewall.
Taylor, B. J., Stevenson, M. and McDowell, M., 2018. Communicating risk in dementia care:
Survey of health and social care professionals. Health & social care in the
community. 26(2).
Thomas, J., Pollard, K. and Sellman, D. eds., 2014. Interprofessional working in health and
social care: Professional perspectives. Palgrave Macmillan.
Williams, V., and et.al., 2014. Best interests decisions: professional practices in health and
social care. Health & social care in the community. 22(1). pp.78-86.
Curtis, L., 2016. Unit costs of health and social care 2012. Kent, UK: Personal Social Services
Research Unit; 2012.
Franklin, M., and et.al., 2014. Identifying patient-level health and social care costs for older
adults discharged from acute medical units in England. Age and ageing. 43(5). pp.703-
707.
Substance, A., Mental, H.S.A.U. and Office of the Surgeon General (US, 2016. Facing addiction
in America: The Surgeon General's report on alcohol, drugs, and health.
Books and Journal
Peel, E. and Harding, R., 2014. ‘It’sa huge maze, the system, it’sa terrible maze’: Dementia
carers’ constructions of navigating health and social care services. Dementia. 13(5).
pp.642-661.
McKenzie, H., and etal., 2016. The integration of formal and informal care provision: An
exploratory study of the experiences of primary support persons of chemotherapy
outpatients. International Journal of Integrated Care. 16(6).
Barrington, R., 2017. Health, medicine and politics in Ireland 1900-1970. Health.
Brotman, S., and et.al., 2015. Access and equity in the design and delivery of health and social
care to LGBTQ older adults: A Canadian perspective. The lives of LGBT older adults:
Understanding challenges and resilience, pp.111-140.
Hunter, R. M., and et.al., 2015. The health, education, and social care costs of school‐aged
children with active epilepsy: A population‐based study. Epilepsia. 56(7). pp.1056-1064.
Somerville, C., 2015. Unhealthy attitudes: the treatment of LGBT people within health and
social care services. YouGov, Stonewall.
Taylor, B. J., Stevenson, M. and McDowell, M., 2018. Communicating risk in dementia care:
Survey of health and social care professionals. Health & social care in the
community. 26(2).
Thomas, J., Pollard, K. and Sellman, D. eds., 2014. Interprofessional working in health and
social care: Professional perspectives. Palgrave Macmillan.
Williams, V., and et.al., 2014. Best interests decisions: professional practices in health and
social care. Health & social care in the community. 22(1). pp.78-86.
Curtis, L., 2016. Unit costs of health and social care 2012. Kent, UK: Personal Social Services
Research Unit; 2012.
Franklin, M., and et.al., 2014. Identifying patient-level health and social care costs for older
adults discharged from acute medical units in England. Age and ageing. 43(5). pp.703-
707.
Substance, A., Mental, H.S.A.U. and Office of the Surgeon General (US, 2016. Facing addiction
in America: The Surgeon General's report on alcohol, drugs, and health.
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Hunter, C., and et.al., 2015. Perspectives from health, social care and policy stakeholders on the
value of a single self-report outcome measure across long-term conditions: a qualitative
study. BMJ open. 5(5). p.e006986.
Scambler, G., Scambler, S. and Speed, E., 2014. Civil society and the health and social care act
in England and Wales: Theory and praxis for the twenty-first century. Social Science &
Medicine. 123. pp.210-216.
Online
Disability discrimination Act 2018. [Online] Available through
<http://www.rnib.org.uk/information-everyday-living-your-rights/disability-discrimination-act-
dda>
Improving health and social care practice 2015. [Online] Available through
<https://research.bournemouth.ac.uk/impact/improving-health-and-social-care-practice/>
value of a single self-report outcome measure across long-term conditions: a qualitative
study. BMJ open. 5(5). p.e006986.
Scambler, G., Scambler, S. and Speed, E., 2014. Civil society and the health and social care act
in England and Wales: Theory and praxis for the twenty-first century. Social Science &
Medicine. 123. pp.210-216.
Online
Disability discrimination Act 2018. [Online] Available through
<http://www.rnib.org.uk/information-everyday-living-your-rights/disability-discrimination-act-
dda>
Improving health and social care practice 2015. [Online] Available through
<https://research.bournemouth.ac.uk/impact/improving-health-and-social-care-practice/>
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