Health and Safety in Fleetwood Hall Home: A Comprehensive Case Study

This case study comprehensively analyzes health and safety practices at Fleetwood Hall Home, focusing on the implementation and effectiveness of policies and procedures. It reviews the systems implemented by the new director to ensure proper communication of health and safety information, assessing responsibilities for managing health and safety within the organizational structure. The analysis includes the health and safety priorities for the service, the role of risk assessment in informing care planning and organizational decision-making, and the impact of specific practices on individuals. Dilemmas encountered in implementing health and safety policies are discussed, and the effects of non-compliance with health and safety legislation are analyzed with reference to the case study. The monitoring and review of health and safety practices are explained, the effectiveness of policies in promoting a positive safety culture is assessed, and the contribution of healthcare professionals in prioritizing individual health and safety needs is evaluated. This document provides a detailed overview of health and safety management in a healthcare setting.

HEALTH AND SAFETY IN HEALTH AND SOCIAL CARE

Table of Contents
INTRODUCTION.....................................................................................................................................2
TASK 1....................................................................................................................................................3
1.1 Review systems, policies and procedures, which the new director implemented, to ensure that
information on health and safety is properly communicated in accordance with legislative
requirements.....................................................................................................................................3
1.2 Assess the responsibilities for managing health and safety also apply to the Fleetwood Hall
Home Case Study in relation to its organisational structure.............................................................6
1.3 Analyse the health and safety priorities for the service chosen..................................................8
TASK 2..................................................................................................................................................10
2.1 Analyse how information from risk assessment informs care planning for individuals and
organisational decision making about policies and procedures which would avoid incidents similar
to the ones given in the case study.................................................................................................10
2.2 Analyse the impact of one aspect of practice to individuals in relation to Health and safety
policies in the case study.................................................................................................................13
2.3 Discuss how dilemma encountered in relation to implementing systems and policies for
health, safety and security may be addressed, using the case study..............................................14
2.4 Analyse the effects of non-compliance with health and safety legislation and relate to the case
study...............................................................................................................................................16
TASK 3..................................................................................................................................................18
3.1 Explain how health and safety practices are monitored and reviewed, referring to the
information given in case study......................................................................................................18
3.2 Analyse the effectiveness of Health and Safety policies and practices and also use the ‘case
study’ in promoting a positive, healthy and safe culture................................................................20
3.3 Evaluate your contribution in placing health and safety needs of individuals at the centre of
your practice...................................................................................................................................22
CONCLUSION.......................................................................................................................................23
REFERENCES........................................................................................................................................24
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INTRODUCTION
The occupational health in the UK deals with several elements of the health and safety in
the setting. It is understood that the health and safety is an essential aspect for the human.
The major focus of health and safety in the setting is to provide the adequate working
environment to the workers so that they could attain the higher level of social, physical, and
mental wellbeing.
The focus of this study is to assess the effectiveness of the policies and procedures in the
health and social care settings. It is evaluated that the working practitioners and the users in
the setting are influenced by the legislation that is applied in health and social care
(Sherwood and Barnsteiner, 2017). The effectiveness of the policies such as manual
Handling safety, COSHH, and RIDDOR is assessed for monitoring and reviewing the health
condition of the users.
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TASK 1
1.1 Review systems, policies and procedures, which the new director
implemented, to ensure that information on health and safety is
properly communicated in accordance with legislative requirements
The policies regarding the health and safety are developed by the health and social care
setting in order to safeguard and protect the people who are associated with the setting. It
is evaluated that the register management activities in the Fleetwood Care Home are
helpful in safeguarding the health of the employee. Thus, the setting needs to follow
different policies such as Care standards, Manual Handling, RIDDOR, COSHH, etc. The most
effective policies in the Fleetwood Hall Home would be COSHH and RIDDOR.
The Fleetwood hall Home is a wide expanded home care that has developed their grounds
on the basis of appropriate policies and procedures. The current system needs huge
enhancement along with the changes in their accommodation services (Bennett, 2014). The
effectiveness of the policies in the workplace could be assessed as the regulator in the
maintenance of health and safety.
RIDDOR i.e. Reporting of Injuries, Diseases and Dangerous Occurrences Regulation 1995 is
considered as the most appropriate policy which is registered in Fleetwood Hall Home. This
policy helps in maintaining the regulations regarding the duties of the employers,
employees, and other people in a controlled manner. It could also be considered as the
occupational way of managing the services. CQC has noticed various incidents in the
Fleetwood Hall Home which raised the significant concern regarding the protection of the
people.
In addition to this, COSHH i.e. Control of Substances Hazardous to Health regulations helps
in attaining information about the regulations for the employers in order to handle the
substances that are hazardous in nature. It would be helpful in assessing the substances
which need to be controlled in order to avoid any harm to the people. The substances which
are lying around in Fleetwood Care Home like plastics, cleaning substances and sprays
should be managed (Crawford, et al. 2017). Hence, the substances which are not moved by
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the workers relate with the less awareness about the danger through chemicals. So, it is
essential to manage the chemicals effectively.
Communication is considered the most appropriate method for explaining required
messages to other. It could be conducted through the mutual understanding with semiotic
and signs rules. There are various communication channels such as verbal, written, and
graphical.
Figure 1: Safety Sign for Fleetwood Hill Residents
Source: Gilbert, 2015
The verbal communication is conducted when the simple message is sent through the
spoken language between the sender and receiver. This kind of communication is used in
the Fleetwood Hall Home for reporting about the accidents, conducting training, word of
mouth, and appraising other.
In written communication, the message is conveyed by utilizing the letters, complaint boxes,
and emails in a written manner. The complaint procedures in the Fleetwood Hall Homecare
are conducted for attaining the solution for the issues and complaints that occurred at the
workplace (Goetsch and Davis, 2014). The effective communication in the workplace is
helpful in handling any kind of risk or accidents at the workplace. Thus, it is essential to
develop a suitable risk assessment plan in the setting.
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The graphical communication is developed with the help of posters, DVDs and signs. In
Fleetwood Hall Homecare, the DVDs could be utilized for maintaining communication. It will
be helpful in the training of the staff members regarding the risk factors.
Hence, it is essential for the Fleetwood Hall Home care that they adequately follow the
COSHH, RIDDOR, and effective communication in order to reduce the risk factors in the
setting.
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1.2 Assess the responsibilities for managing health and safety also
apply to the Fleetwood Hall Home Case Study in relation to its
organisational structure
The responsibilities are known as the state under which a person is responsible to fulfil
certain obligations towards a task. It helps in ensuring that the people are under complete
safety and protected from any kind of threat such that they could be entrusted with the
possession or supervision. There are four categories in which the responsibility of the health
and social care are segmented such as Health and Safety Executive, Employers, Managers,
and Employees of the Fleetwood Hall Care.
Health and Safety Executive (HSE) is an independent non-departmental body that provides
services to the public. It is the responsibility of the executive to conduct suitable changes in
the working process in order to adequately comply with the legislation (Dickens, 2016). In
addition, they developed risk assessment plan and the health and safety strategies for
minimising the chances of accidents. Further, they also ensure that the policies and
procedures are on track such that the training is conducting appropriately and the records
of incidents and accidents are managed by statistics.
The primary role of the manager in Fleetwood Hall Home is to safeguard that the service
users are provided with services of high quality from the physicians and other professional
authority. In addition to this, the health service manager has the responsibility of managing
the changes and technological advancement under the regulations of healthcare. The
executive also assists the manager to monitor the local service area and also issued suitable
prohibition and enhancement notices.
Further, the duty of the employer towards the employees is that they attain adequate
health and safety with suitable welfare. It could be done by minimising the risks at the
workplace. It further helps in managing the health and safety issues of the employers. The
direct or indirect consultation is helpful in managing the risks regarding the health. The staff
members of Fleetwood Hall don’t possess substantial knowledge regarding the cleaning
through chemicals. Thus, the policies and procedures should be effectively followed.
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Employees should understand their duty and also attend the training sessions. It could help
in understanding and enhance the working procedures. The shortage in the number of staff
members in Fleetwood Hall results in improper training and limitation to the services
(Drennan and Goodman, 2014). Thus, it is essential for the managers in the Fleetwood to
deliver adequate training and ensure the health and safety of their staff members and users.
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1.3 Analyse the health and safety priorities for the service chosen
Priorities are known as the right to develop planning for the services which is very helpful in
the working structure of the health and social care setting. The priorities should have
complied adequately with the regulations of health and safety. For instance, legislation like
COSHH, Fire Precautions, First Aid, and RIDDOR.
There are various priority areas in the Fleetwood Hall home care. It is essential for the
setting that they conduct the risk assessment for the requirements regarding dementia. It
could be further connected with the accident which occurs at the setting. For instance, there
are incidents of forgetting medicine which result in side effect.
The full form of RIDDOR is Reporting of Incidents diseases and Dangerous Occurrences
Regulations that could be considered as the active practice in the Fleetwood Hall Home. The
prime advantage of RIDDOR in the setting is that the legislation assists in detecting the
requirement of training and also helps in identifying the things which might harm the
service users. The healthcare assistant is required in the Fleetwood Hall in order to conduct
the risk assessment effectively (Glasby, 2017). It could also assist in the compensation of the
money which is provided to the service users that are the victim of the incidents. Equipment
with manual handling would be in a fault due to the improper training of staff members.
The disadvantage of RIDDOR is that the influence of the management on the health and
safety has been minimised with the overcoming of accidents. The rate of accidents could be
reduced in future by the application of suitable practices.
In addition to this, the manual handling could also be utilized in Fleetwood Hall Homecare. It
could be related with the moving of people which conducting the tasks. It is essential to
provide adequate training to staff members for handling the equipment. Improper training
would further result in certain injuries and accidents to staff or service users. The members
could be managed with help of slings, transfer boards, and hoist (Glasby and Dickinson,
2014). The prime benefit of implementing the safe manual handling is to provide adequate
training to the staff members. Suitable training programs could be conducted by the setting
in order to avoid any injury to staff members.
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The manual handling has a disadvantage i.e. the service users could assess that the sling and
hoist are not inappropriate to place which result in the accident. For instance, a lady fells
out from a sling in Fleetwood hall Home. It could result in different consequences as the size
of the sling is bigger as the comparison to her body (Neal, 2017). Thus, it is essential to
protect the service users which should be the prime responsibility of service providers.
It is necessary to provide adequate training to the staff members regarding the reporting
and documentation of the accident which is effective at the workplace. In addition, the
suitable training should be provided regarding the manual handling. It further helps in
maintaining the organizational services and professionalism.
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TASK 2
2.1 Analyse how information from risk assessment informs care
planning for individuals and organisational decision making about
policies and procedures which would avoid incidents similar to the
ones given in the case study.
The determination of the threats under a well-defined situation is known as risk assessment.
Appropriate planning is helpful in the treating the hazard for managing the risk. It is
necessary to take required precautions under the framework of the risk assessment. The
primary focus of risk assessment is to minimise the chances of harm. It generally referred to
the risks which are necessary to be handled.
According to the Health and Safety Act 1974, the risk assessment is considered as the legal
requirement. It helps in the welfare of the working practices in the setting (Reese, 2015).
There are different aspects that help in maintaining the objects, open cables, like spilt water
or slippery floor etc.
The risk assessment at the workplace could be conducted through five stages such as:
Risk Identification
It is conducted in order to determine the flaws and risks at the workplace. There are hazards
like falling off due to the use of concentration and sling in order to meet with the people at
the setting.
Deciding the harm and strategy
There are cleaners, service users, contractors, and staff members who are prone to risks
which could be harmful to them such that suitable strategy would help in overcoming them.
Evaluation
There are different hazards at the workplace which result in risks such that suitable
measures at the workplace are helpful in overcoming them. The principles of the HSC are
also helpful in the prevention of risks.
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