Healthcare: Health and Safety Improvement Strategy and Policy Report
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AI Summary
This report presents a comprehensive analysis of health and safety in a healthcare setting. It begins with a detailed strategy proposal for improvement, including subtypes like compliance, coherence, and culture, along with forecasted implications, logistical considerations, and recommendations. The report then outlines an improvement strategy for information and data management, covering communication methods and changes across planning, documentation, and implementation stages. A policy document is drafted, addressing health and safety legislation, information scope, analysis, storage, auditing, and utilization, along with communication directives and stakeholder identification. Finally, the report includes an incident register analyzing four different incidents, detailing contributing factors, corrective measures, and action plans, along with a return-to-work program. The document also includes an action plan and timeline for investigation and evaluates employee compensation claims.

1.
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1. Strategy for improvement
Strategy for health and safety improvement
Proposal
The proposed improvement strategy relates to providing a safe, healthy and vibrant
working community that will provide quality child and patient care services.
Scope
The proposed improvement strategy allows healthcare organizations to adopt and utilize
innovative solutions for managing health and safety issues.
Subtype
Compliance, coherence, and culture are three subtypes of the improvement strategy
Culture
o Effective health and safety culture can be engendered by continuous
improvement in patterns of behavior, competences, perceptions, and
attitudes of the organization.
Coherence
o To ensure and embed guidance, advice, procedures, and policies are
understood to all visitors, contractors, staff, and patients.
Compliance
o To ensure that organization adheres to all required and relevant health and
safety legislation (Support, 2013)
Choices
Using the effective and regulatory framework to improve organizational
effectiveness by adapting and responding to changing circumstances
Promote health and safety through positive culture and effective leadership
Forecasted implications
Managers and staff members can acquire knowledge about health and safety.
Staff will understand the need for complying with safety standards
Reduce risks and hazards at the workplace
Logistical considerations
The information about the proposed improvement strategy should be transferred
among all departments of the organization through email or pamphlets.
The staff members should use desirable hygienic measures when providing child
and patient care services.
Strategy for health and safety improvement
Proposal
The proposed improvement strategy relates to providing a safe, healthy and vibrant
working community that will provide quality child and patient care services.
Scope
The proposed improvement strategy allows healthcare organizations to adopt and utilize
innovative solutions for managing health and safety issues.
Subtype
Compliance, coherence, and culture are three subtypes of the improvement strategy
Culture
o Effective health and safety culture can be engendered by continuous
improvement in patterns of behavior, competences, perceptions, and
attitudes of the organization.
Coherence
o To ensure and embed guidance, advice, procedures, and policies are
understood to all visitors, contractors, staff, and patients.
Compliance
o To ensure that organization adheres to all required and relevant health and
safety legislation (Support, 2013)
Choices
Using the effective and regulatory framework to improve organizational
effectiveness by adapting and responding to changing circumstances
Promote health and safety through positive culture and effective leadership
Forecasted implications
Managers and staff members can acquire knowledge about health and safety.
Staff will understand the need for complying with safety standards
Reduce risks and hazards at the workplace
Logistical considerations
The information about the proposed improvement strategy should be transferred
among all departments of the organization through email or pamphlets.
The staff members should use desirable hygienic measures when providing child
and patient care services.
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A statement
The aim of the improvement strategy is to create positive health and safety culture which
should be compliance with relevant regulations and coherent policies and procedures.
Rationale
Healthcare professionals, Managers, and other staff members encounter health related issue
such as high clinical work, intensive computer work, and other hazards when providing
services to their patients. These risks can be reduced or eliminated by this proposed
improvement strategy.
Recommendation
It has been recommended to implement the proposed strategy to continuously
improve the well-being, health, and safety of all patients and staff at the workplace.
Responsible facilitator
Health and safety executive
2. An opportunity for improvement with regards to the information and data
management system
Improvement strategy for Information and data
management system
Purpose
To improve organizational efficiency with the use of the Information and Data
management system that will overcome issues associated with data confidentiality and
privacy.
Communicate improvements strategy
The designed improvement strategy will be communicated to the senior management of the
organization by conducting a meeting as the proposal objectives cannot be met without the
support of senior management. It is essential to communicate strategy, then it looks like
disregard for both senior management and employees.
Communication method
Meetings
Email
How communication changes in different stages
Communication stages How communication
changes
An important point to be
considered
The aim of the improvement strategy is to create positive health and safety culture which
should be compliance with relevant regulations and coherent policies and procedures.
Rationale
Healthcare professionals, Managers, and other staff members encounter health related issue
such as high clinical work, intensive computer work, and other hazards when providing
services to their patients. These risks can be reduced or eliminated by this proposed
improvement strategy.
Recommendation
It has been recommended to implement the proposed strategy to continuously
improve the well-being, health, and safety of all patients and staff at the workplace.
Responsible facilitator
Health and safety executive
2. An opportunity for improvement with regards to the information and data
management system
Improvement strategy for Information and data
management system
Purpose
To improve organizational efficiency with the use of the Information and Data
management system that will overcome issues associated with data confidentiality and
privacy.
Communicate improvements strategy
The designed improvement strategy will be communicated to the senior management of the
organization by conducting a meeting as the proposal objectives cannot be met without the
support of senior management. It is essential to communicate strategy, then it looks like
disregard for both senior management and employees.
Communication method
Meetings
How communication changes in different stages
Communication stages How communication
changes
An important point to be
considered
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Planning stage In this stage,
attention will be
given to improve
strategy and
organizational
expectations
towards it.
Determine who will
be affected by the
improvement
strategy.
Push communication or
instructional videos can be
used to communicate
during the planning stage.
Documentation stage The documentation covers
1. Vision
2. Goals
3. Implementation plan
4. Where and when the
strategy will
implement
5. Targets
6. Scope
The copy of the document
will be distributed among
senior management and
team members.
The information captured
during the planning phase
will be documented in this
stage to avoid confusion
regarding the improvement
strategy.
Implementation stage Use face to face
communication medium to
manage challenges
occurred during
implementation of the
improvement strategy.
The communication will
occur frequently when
required in the
implementation phase as
compared to other phases.
3. The policy document for health and safety
Policy document
Health and safety legislation
attention will be
given to improve
strategy and
organizational
expectations
towards it.
Determine who will
be affected by the
improvement
strategy.
Push communication or
instructional videos can be
used to communicate
during the planning stage.
Documentation stage The documentation covers
1. Vision
2. Goals
3. Implementation plan
4. Where and when the
strategy will
implement
5. Targets
6. Scope
The copy of the document
will be distributed among
senior management and
team members.
The information captured
during the planning phase
will be documented in this
stage to avoid confusion
regarding the improvement
strategy.
Implementation stage Use face to face
communication medium to
manage challenges
occurred during
implementation of the
improvement strategy.
The communication will
occur frequently when
required in the
implementation phase as
compared to other phases.
3. The policy document for health and safety
Policy document
Health and safety legislation

Work Health and Safety Act of 2011
Model Work Health and Safety Regulations Amendment (Diving Work) 2018
Workplace Health & Safety Regulation 2011
Fair Work act 2009
Occupational Health and Safety Act 2000
Scope of health and safety information
To disseminate and develop important health and safety information which should
be accessible and understandable to everyone (Corporate Health & Safety, 2013)
To provide information accurately and clearly to the staff so that they can work
safely
How it should be analyzed, stored, audited and utilized
Storing – Health and safety information should be stored by using Health and
Safety Information System.
Analyzing – Both internal and external sources should be analyzed to capture
information.
Internal sources External sources
Inspector’s reports
Policies
Audits
Inspections
Accident records
Committees/representatives
Risk assessments
HMSO
Internet
Local safety group
HSE
Data banks
Standards
Suppliers
Auditing – The reliability of the health and safety system of an organization can be
evaluated and examined through auditing. The policy needs, the effectiveness of
existing health and safety controls should be reviewed and improve organizational
performance.
Utilization – The work and health safety information will be utilized to overcome OSH
issues at the workplace.
How to communicate information
The information about welfare, health, and safety should be provided to employees by
means of leaflets, posters, meetings or emails.
Stakeholders affected
Model Work Health and Safety Regulations Amendment (Diving Work) 2018
Workplace Health & Safety Regulation 2011
Fair Work act 2009
Occupational Health and Safety Act 2000
Scope of health and safety information
To disseminate and develop important health and safety information which should
be accessible and understandable to everyone (Corporate Health & Safety, 2013)
To provide information accurately and clearly to the staff so that they can work
safely
How it should be analyzed, stored, audited and utilized
Storing – Health and safety information should be stored by using Health and
Safety Information System.
Analyzing – Both internal and external sources should be analyzed to capture
information.
Internal sources External sources
Inspector’s reports
Policies
Audits
Inspections
Accident records
Committees/representatives
Risk assessments
HMSO
Internet
Local safety group
HSE
Data banks
Standards
Suppliers
Auditing – The reliability of the health and safety system of an organization can be
evaluated and examined through auditing. The policy needs, the effectiveness of
existing health and safety controls should be reviewed and improve organizational
performance.
Utilization – The work and health safety information will be utilized to overcome OSH
issues at the workplace.
How to communicate information
The information about welfare, health, and safety should be provided to employees by
means of leaflets, posters, meetings or emails.
Stakeholders affected
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All employees
Health and safety executives
Senior management
4. Register
Incident Who should
deliver the
notification
Who should be
notified
Information about any
legislative obligations
A superficial cut
on the hand
The injured
person, or
persons involved
in the incident or
incident witness
Emergency
department
Health and
safety
executive
the Diseases and
Dangerous
Occurrences
Regulations 1995
for incident
reporting.
Right to statutory
sick pay
A broken arm The injured
person, or
persons involved
in the incident or
incident witness
Health and
safety
executive
Emergency
department
the Diseases and
Dangerous
Occurrences
Regulations 1995 to
report the incident.
Right to statutory
sick pay
A chemical spill
with multiple
injuries
The injured
person, or
persons involved
in the incident or
incident witness
Health and
safety
department
Emergency
department
the Federal Mine
Safety and Health
Act of 1977 and the
Occupational Safety
and Health Act of
1970 will be
considered to
determine the
exposure limits of
chemicals/hazardous
substances at the
Health and safety executives
Senior management
4. Register
Incident Who should
deliver the
notification
Who should be
notified
Information about any
legislative obligations
A superficial cut
on the hand
The injured
person, or
persons involved
in the incident or
incident witness
Emergency
department
Health and
safety
executive
the Diseases and
Dangerous
Occurrences
Regulations 1995
for incident
reporting.
Right to statutory
sick pay
A broken arm The injured
person, or
persons involved
in the incident or
incident witness
Health and
safety
executive
Emergency
department
the Diseases and
Dangerous
Occurrences
Regulations 1995 to
report the incident.
Right to statutory
sick pay
A chemical spill
with multiple
injuries
The injured
person, or
persons involved
in the incident or
incident witness
Health and
safety
department
Emergency
department
the Federal Mine
Safety and Health
Act of 1977 and the
Occupational Safety
and Health Act of
1970 will be
considered to
determine the
exposure limits of
chemicals/hazardous
substances at the
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workplace
(Legislation.gov.uk,
2019).
the Diseases and
Dangerous
Occurrences
Regulations 1995
A death caused
by a crushing
injury
The injured
person, or
persons involved
in the incident or
incident witness
Health and safety
executive
Under the Diseases
and Dangerous
Occurrences
Regulations 1995.,
the death incident
should be reported.
(Chemicalspill.org,
2017)
5. Action plan and the timeline for an investigation
Action plan
Members of the investigation team
Line manager
Safety representatives
A person from the worksite
Scope of investigation
The scope of the investigation is to investigate the incident of chemical accidents
occurred at the workplace (WorkplaceNL, 2019)
Resources required to conduct a full investigation
Investigation kit Investigation checklist
Graph paper
Notepaper
Safety equipment Hard hat
Protective clothing
(Legislation.gov.uk,
2019).
the Diseases and
Dangerous
Occurrences
Regulations 1995
A death caused
by a crushing
injury
The injured
person, or
persons involved
in the incident or
incident witness
Health and safety
executive
Under the Diseases
and Dangerous
Occurrences
Regulations 1995.,
the death incident
should be reported.
(Chemicalspill.org,
2017)
5. Action plan and the timeline for an investigation
Action plan
Members of the investigation team
Line manager
Safety representatives
A person from the worksite
Scope of investigation
The scope of the investigation is to investigate the incident of chemical accidents
occurred at the workplace (WorkplaceNL, 2019)
Resources required to conduct a full investigation
Investigation kit Investigation checklist
Graph paper
Notepaper
Safety equipment Hard hat
Protective clothing

Safety footwear
Eye protection
Investigation timeline
Activities Start date Finish date
Investigation planning 24-05-2019 27-05-2019
Visiting the area of the accident 28-05-2019 1-06-2019
Conduct interviews for finding
causes of a chemical accident
2-06-2019 4-06-2019
Gather evidences 5-06-2019 9-06-2019
Take corrective action 10-06-2019 12-06-2019
Complete the investigation report 13-06-2019 17-06-2019
Follow up on recommendations 18-06-2019 25-06-2019
Evaluate corrective actions 26-06-2019 5-07-2019
6.
It is the responsibility of an employer to assign work to all workers on the basis of their
physical ability and skills they possess to do the job. By analyzing the given case scenario, it
has been observed that Kelly (administrative assistant) is 59 years old and she does not know
the root cause behind the occurrence of injury and assumes that it has caused by overuse. On
the other hand, according to employers, the duties of workers do not include repetitive
moments. The Case Manager will examine the medical certificates submitted by the
employees. The left wrist injury is a short a kind of short-term injury and the Case Manager
can approve the claim for compensation based on the medical report.
The basic legal eligibility requirements for employee’s compensation claim are
represented below:
1. The employee suffers a metal or physical injury related to his work.
2. The injured employee must provide notice to his/her employer within the required
period of statutorily.
3. The injury or resulting disability should prevent the injured employee from working
his/her regular duty position (Onwudinjo, 2019). c
Eye protection
Investigation timeline
Activities Start date Finish date
Investigation planning 24-05-2019 27-05-2019
Visiting the area of the accident 28-05-2019 1-06-2019
Conduct interviews for finding
causes of a chemical accident
2-06-2019 4-06-2019
Gather evidences 5-06-2019 9-06-2019
Take corrective action 10-06-2019 12-06-2019
Complete the investigation report 13-06-2019 17-06-2019
Follow up on recommendations 18-06-2019 25-06-2019
Evaluate corrective actions 26-06-2019 5-07-2019
6.
It is the responsibility of an employer to assign work to all workers on the basis of their
physical ability and skills they possess to do the job. By analyzing the given case scenario, it
has been observed that Kelly (administrative assistant) is 59 years old and she does not know
the root cause behind the occurrence of injury and assumes that it has caused by overuse. On
the other hand, according to employers, the duties of workers do not include repetitive
moments. The Case Manager will examine the medical certificates submitted by the
employees. The left wrist injury is a short a kind of short-term injury and the Case Manager
can approve the claim for compensation based on the medical report.
The basic legal eligibility requirements for employee’s compensation claim are
represented below:
1. The employee suffers a metal or physical injury related to his work.
2. The injured employee must provide notice to his/her employer within the required
period of statutorily.
3. The injury or resulting disability should prevent the injured employee from working
his/her regular duty position (Onwudinjo, 2019). c
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As per the given case study details, the workers have lodged sick leave applications for
injuries which are not related to their work. This reason is enough for the rejection of claim
compensation. Hence, the Case Manager will reject the claim compensation registered for
non-work related injuries.
How would you decide whether the worker should have a return to work plan?
First of all, I will try to understand the extent and the nature of injuries and physical
disabilities. The return to work plan should be designed in the consultation with the injured
employees. When designing the return work plan, I will focus on the abilities of the injured
people rather than their disabilities. The duties of injured people will be changed if they do
will unable to do the job.
6 (b) Return to work program
Return to work program
Leadership and commitment
The injured people will be provided with a healthy and safe workplace.
The supervisors/employers will use a systematic approach to identify, control and
assess health related hazards.
Injury management commitment
Weekly benefits will be provided to employees
Support team
Faculty head
Workers compensation department
HR coordinator
Return to work coordinator
Nominated treating doctor
Injured workers have the right to
Confidentiality and privacy
Access to mechanisms for solving disputes and complaints
Choice of the nominated treating doctor
Alternative duties will be provided to employees
Assign jobs by considering their physical disabilities such as
o Telephone operators
injuries which are not related to their work. This reason is enough for the rejection of claim
compensation. Hence, the Case Manager will reject the claim compensation registered for
non-work related injuries.
How would you decide whether the worker should have a return to work plan?
First of all, I will try to understand the extent and the nature of injuries and physical
disabilities. The return to work plan should be designed in the consultation with the injured
employees. When designing the return work plan, I will focus on the abilities of the injured
people rather than their disabilities. The duties of injured people will be changed if they do
will unable to do the job.
6 (b) Return to work program
Return to work program
Leadership and commitment
The injured people will be provided with a healthy and safe workplace.
The supervisors/employers will use a systematic approach to identify, control and
assess health related hazards.
Injury management commitment
Weekly benefits will be provided to employees
Support team
Faculty head
Workers compensation department
HR coordinator
Return to work coordinator
Nominated treating doctor
Injured workers have the right to
Confidentiality and privacy
Access to mechanisms for solving disputes and complaints
Choice of the nominated treating doctor
Alternative duties will be provided to employees
Assign jobs by considering their physical disabilities such as
o Telephone operators
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o Customer service
o Advisor
Provide training opportunities in context to assigned new duties (Government,
2019)
Working hours
Initially, the total working hours of injured employees will be less as compared to regular
job requirements. The working hours will be increased gradually with the ability of the
person.
The process to manage employees during return to work
(
MHCC, 2019)
Risk analysis
Risk analysis will be conducted by the risk manager to identify risks. The risk manager
should focus on below-listed risk factors during the analysis phase
Somatic focus
Diagnosis
Pain severity
Workplace conflict
Fear of injury
Lack of autonomy
Workplace inflexibility
Pain severity etc.
o Advisor
Provide training opportunities in context to assigned new duties (Government,
2019)
Working hours
Initially, the total working hours of injured employees will be less as compared to regular
job requirements. The working hours will be increased gradually with the ability of the
person.
The process to manage employees during return to work
(
MHCC, 2019)
Risk analysis
Risk analysis will be conducted by the risk manager to identify risks. The risk manager
should focus on below-listed risk factors during the analysis phase
Somatic focus
Diagnosis
Pain severity
Workplace conflict
Fear of injury
Lack of autonomy
Workplace inflexibility
Pain severity etc.

Several ways of risk identification and evaluation
1. Objective measurement (FCE)
2. Clinician impressions
3. Administrative data (WC system)
4. Worksite visit
5. Patient questionnaire
7. Variable
When targeting in explanation to any given audience, there are various variables which can
be taken into consideration such as personality, lifestyle, interest, beliefs, etc. Mainly, the
target audience can be segmented on the basis of demographics, lifestyle, and
psychographics, behavioral and geographic variables. The key parameters of these variables
are listed below:
Behavioral Psychographic Demographic Geographic
Experience
and interest
of the given
audience
with the
organization
or products
Benefits
sought
Usage
Audience
status and
prospect
Shared
activities,
behaviors,
and interest
of the given
audience
Opinions,
values,
attitudes of
the audience
Shared
demographics
or personality
qualities such
as income,
education,
occupation,
marital status,
gender, age
Local,
regional,
international
or national
8. Incident report
This section should be filled by an employee
Who was hurt? First name: Abc Last name:jdb Phone:97865382937
1. Objective measurement (FCE)
2. Clinician impressions
3. Administrative data (WC system)
4. Worksite visit
5. Patient questionnaire
7. Variable
When targeting in explanation to any given audience, there are various variables which can
be taken into consideration such as personality, lifestyle, interest, beliefs, etc. Mainly, the
target audience can be segmented on the basis of demographics, lifestyle, and
psychographics, behavioral and geographic variables. The key parameters of these variables
are listed below:
Behavioral Psychographic Demographic Geographic
Experience
and interest
of the given
audience
with the
organization
or products
Benefits
sought
Usage
Audience
status and
prospect
Shared
activities,
behaviors,
and interest
of the given
audience
Opinions,
values,
attitudes of
the audience
Shared
demographics
or personality
qualities such
as income,
education,
occupation,
marital status,
gender, age
Local,
regional,
international
or national
8. Incident report
This section should be filled by an employee
Who was hurt? First name: Abc Last name:jdb Phone:97865382937
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