Analysing Influences on Health and Social Care Organisations Report

This report analyzes the influences on health and social care organizations, focusing on Voluntary Service Overseas (VSO). It examines the impact of external environmental factors on VSO's operations, comparing and contrasting different organizational structures within health and social care, and analyzing the concept of organizational culture, including communication skills and teamwork. The report also explores theories related to individual and group behavior, such as behavioral and cognitive learning theories, and explains how organizational structure and culture impact service delivery. Finally, it discusses various leadership concepts, including transformational, ethical, and shared leadership, and concludes with an executive summary highlighting the importance of leadership in healthcare organizations for providing high-quality care to patients and fostering a positive work environment.

Influences on Health and Social
Care Organisations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1. Analysis the impact of external environmental factors on health and social care
organisation.................................................................................................................................1
1.2. Organisational response to external Factors........................................................................2
TASK 2............................................................................................................................................3
2.1. Compare and contrast different types of organisational structures in health and social
care..............................................................................................................................................3
2.2. Analyse the concept of organisational culture in health and social care services. ..............3
2.3. Analyse theories relating to the behaviour of individual and groups in health and social
care..............................................................................................................................................4
2.4. Explain how organisational structure and culture of health and care organisation impacts
on service delivery......................................................................................................................5
TASK 3............................................................................................................................................6
3.1. Discuss concept of leadership as related to health and social care organisation..................6
Executive Summary....................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
APPENDIX....................................................................................................................................10

INTRODUCTION
Health and social care in the UK is currently being influenced by increasing
commitments towards greater involvement of public. Health and social care organisation makes
their plans as per the needs and wants of people living in the society as well as specific problems
and issues in terms of health of the people. In this present assignment, Voluntary Service
Overseas (VSO) of UK is chosen. It was found by Alec and Mora Dickson in 1958. It is an
interactional charity organisation which is working in more than 25 countries. This report will
analyse the impact of external factors on functions and operations of organisation. Further,
culture of organisation will also be discussed in this report. At the end, concept of leadership in
organisation will be discussed.
TASK 1
Enclosed in PPT
TASK 2
2.1. Compare and contrast different types of organisational structures in health and social care.
There are number of organisational structures in Health and Social care which are
describes as below-
The Front-line- In Social health care, there are care takers which are the key persons of
the organisation like nurses, nurse practitioner and physical therapist. They are called as front
line providers of services as because they give facilities to people (Castells and et.al., 2018). To
achieve this position in the health care field, it required proper skills and knowledge to provide
proper care to patients. In VSO, front line staff are highly qualified and trained workers as they
are directly interacting with patients. Doctors, nurse and all other service providers in health care
has entire responsibilities regarding heath of patients.
Assistant Employees- Assistance employees are those who are responsible for ensuring
health and social care is running in effective way. In health and Social Care organisation, it is
very essential to have extensive assistance staff. The staff of VSO is very effective as they are
qualified and have full-fledge knowledge in health care field. It is the duty of Human Resource
department of organisation to recruit the most skills and knowledgeable as well as qualified
employees in health care as any mistake or misshapenness by any employees may lead to loss of
life. In VSO, assistant employees like secretary, receptionists are well qualified.
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Supervision- In health care organisation, it is very essential to have supervision staff for
ensuring the care providers are providing services in effective way or not and resolving the
issues in health or patients. They are responsible for direct supervision as they have to visit the
patients at least twice a day (Fleming and et.al., 2017).
Management- The management of health and social care are having responsibilities of
entire departments of organisation. They are responsible for all critical issues inside or outside
organisation. Inside function includes employees, fund, equipment, tools and other critical issues
while outside functions include marketing, finance etc. They are called administration of
organisation.
2.2. Analyse the concept of organisational culture in health and social care services.
It is very essential to understand the behaviour of structure of organisation as care staff in
Heath care they are managing demands that are considered external and internal social changes.
In order to manage the human resources and patients, the abilities of organisational staff is
strongly affected as well as they are strongly affected by economic performance of VSO. The
culture of organisation should be like that it enhance the satisfaction level of staff as well as
patients. Communication skills plays a vital role in the concept of organisational culture. VSO
staff have effective communicating skills as they reach and answer any talk in positive and in
elegant way with patients and with collogues (Ferri, Davoli and Perucci, 2018). The working
environment of VSO is very pleasant. In health care organisation, the first motive of developing
and creating culture which is having positive interpersonal relations in between staff as well as
patients.
It is very challenging task to create of develop constructive culture of organisation. The
top level of VSO are creating a mission to build a strong and defines sense of aim for guiding the
aspects of behaviour. In health and care organisation there is emotional attachment in achieving
goals and objectives of company. Teamwork also plays a vital role in heath and care organisation
as it requires coordination efforts in giving services to patients. IN order to exchange the
information regarding organisation, team work has a major role. Thus, investing in human
resource's management in heath care organisation helps in creating cultural aspects that provides
better and strong level of satisfaction to patients.
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2.3. Analyse theories relating to the behaviour of individual and groups in health and social care.
Here are the theories related to the behaviour of individual and group in VSO are as
discus below-
Behavioural Learning Theory- It is the approach that focuses on observable behaviour.
Learning of individual is totally based on the environmental conditions of organisation (Hope,
and et.al., 2017). It is a universal learning process. This theory is very easy to understand as
because it does not require any tools and techniques or anything as it requires observation of
people behaviour. It also helps in describing universal laws and regulations of behaviour. Its
optimistic and counter reinforcement techniques could be very effectual, for example- treatment
of human disorders including, anxiety disorders, autism as well as antisocial behaviour. Learning
theories are used in VSO to give proper guidelines to nurses or care takers in the organisation. In
order to change the behaviour of staff and patients in desired direction. It can only be happens by
implementation of various techniques like reward, motivation for right behaviour.
Cognitive Learning Theory- It is approach that used to explain the behaviour of human
by understanding the process of thought. It is a thinking process. It is the theory that explains that
human brains is the most fabulous network of information processing (Cheshire and et.al., 2017).
In Cognitive learning theory it is essential to analyse the mental process of human first. It
determines the very act of gaining knowledge by perception, imagination, judging, remembering.
It is the higher function that brain performs. For example, if a patient has high blood pressure, if
the manometer of checking blood pressure is not working, and Doctor has high thinking process
and he check the blood pressure by touching patents.
2.4. Explain how organisational structure and culture of health and care organisation impacts on
service delivery.
The impact of organisational structures on service delivery in heath and care organisations
are
In Social health care, there are care takers which are the key persons of the organisation
like nurses, nurse practitioner and physical therapist (Fitzpatrick and et.al., 2017). They are
called as front line providers of services as because they give facilities to people. To achieve this
position in the health care field, it required proper skills and knowledge to provide proper care to
patients. In VSO, front line staff are highly qualified and trained workers as they are directly
interacting with patients. Doctors, nurse and all other service providers in health care has entire
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responsibilities regarding heath of patients. It is the responsibility of human resource department
to make sure that in health care organisation, there should be skills and qualified employees be
recruited such receptionists and secretaries.
The impact of organizational culture on service delivery in health and care organizations are
In order to create well structured culture of organisation in health and social care is not
any so easy, organisation has to do efforts on creating heath culture in the organisation. It is very
challenging task to create of develop constructive culture of organisation. The top level of health
care organisation should create a mission to build a strong and defines sense of aim for guiding
the aspects of behaviour. In health and care organisation there is emotional attachment in
achieving goals and objectives of company (Townsend, McDonald and Cathcart, 2017).
Teamwork also plays a vital role in heath and care organisation as it requires coordination efforts
in giving services to patients. In order to exchange the information regarding organisation, team
work has a major role. Thus, investing in human resource's management in heath care
organisation helps in creating cultural aspects that provides better and strong level of satisfaction
to patients.
TASK 3
3.1. Discuss concept of leadership as related to health and social care organisation.
Transformation leadership- This type of leadership style has focus on individual are
working in much effective way, they encourage people to achieve remarkable and unexpected
outcomes. It provides employees liberty over particular job as well as authority to make decision
after they trained (Mosson and et.al., 2017). In addition, transformational leaders in health care
organisation raise the well being and motivation level. Beside this they are also good at
resolution of battles.
Ethical leadership- This type of leadership is directed by respect for ethical belief and
values as well as for respect and rights of others. Morals, belief, honesty and virtue at their work
place is demonstrated by ethical leadership. They always focus on employees needs and rights.
Ethical leaders are too good to there business, individualise, or any other person.
Shared leadership- In this type of leadership, leaders focus on team engagement, each
and every employee's participation in business activities. They motivate the employees of the
organisation by involving employees in decision making activity. Addition to this, this type of
leadership style has direct focus on effective team engagement.
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Executive Summary.
The summary is about the discussion conducted of leadership in relation to heath care
organisation. Organisation that are working or operating on medical care required to consider
three main concepts are methods, organisational structure as well as its results. It is very
important to have the best and right leadership style in health care organisation as it describes the
quality and functions of firm. In order to achieve success or gaining success of the organisation,
it is very essential to have correct style of leadership in health care organisation. If the leadership
fails than it influence the whole culture of organisation (Cahill and Perera, 2018). Heath care
organisation provides the best and effective as well as high quality of care to patients, it can only
be done if organisation has appropriate leadership which aids in offering better atmosphere of
organisation to patients as well as to staff. Shared leadership style is the best leadership style that
have huge focus on team management and team engagement. They also focus on participation of
each employees in decision making activity. It makes employees feel that they are valued for
organisation.
Ethical leadership helps to establish optimistic environment in health and social care with
healthy relationship among employees or staff members. Ethical leader always tries to boost
positive working environment as it is the essential and primary duty of a good ethical leaders.
They encourage optimistic communication among employees or staff members which results in
enhancing the level of productivity of organisation. They also emphasise on effective
collaboration of team as because they believe that collaboration leads to build bonded
relationship among the employees at workplace. The significance of maintaining optimistic
attitude at workplace contributes large in improvement of entire health care organisation. An
organization that covers ethical leadership can occur when large number of people working
together in an environment of mutual respect, where they can grow up personally, build effective
relations and imparted to entire goal (Browne and et.al., 2017).
CONCLUSION
From the above report it was summarized that health and Social care in the UK is
currently being influenced by increasing commitments towards greater involvement of public.
Furthermore, there was a great impact on health and social care organisation by changes in
legislations, economic rates, legal laws, climactic conditions and technological advancement.
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REFERENCES
Books and Journals
Browne, J., de and et.al., 2017. A network approach to policy framing: A case study of the
National Aboriginal and Torres Strait Islander Health Plan. Social Science &
Medicine, 172, pp.10-18.
Cahill, K. and Perera, R., 2018, April. Quit and Win contests for smoking cessation. In Society for
Social Medicine Annual Scientific Meeting & European Congress of Epidemiology.
Mosson, R and et.al., 2017. Exploring the role of line managers in implementing evidence-based
practice in social services and older people care. The British Journal of Social
Work, 47(2), pp.542-560.
Townsend, K., McDonald, P. and Cathcart, A., 2017. Managing flexible work arrangements in
small not-for-profit firms: the influence of organisational size, financial constraints and
workforce characteristics. The International Journal of Human Resource
Management, 28(14), pp.2085-2107.
Fitzpatrick, S.J and et.al., 2017. The effect of context in rural mental health care: Understanding
integrated services in a small town. Health & place, 45, pp.70-76.
Cheshire, A and et.al., 2017. Influences on GP coping and resilience: a qualitative study in
primary care. Br J Gen Pract, p.bjgp17X690893.
Hope, K.A and et.al., 2017. Psycho-social influences upon older women's decision to attend
cervical screening: A review of current evidence. Preventive medicine, 101, pp.60-66.
Castells, X and et.al., 2018, April. Efficacy of psychostimulant drugs for cocaine dependence.
In Society for Social Medicine Annual Scientific Meeting & European Congress of
Epidemiology.
Fleming, P.J and et.al., 2017. Marginalisation, discrimination and the health of L atino immigrant
day labourers in a central N orth C arolina community. Health & social care in the
community, 25(2), pp.527-537.
Ferri, M., Davoli, M. and Perucci, C.A., 2018, April. Heroin maintenance for chronic heroinâ?
dependent individuals. In Society for Social Medicine Annual Scientific Meeting &
European Congress of Epidemiology.
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APPENDIX
2.2. Question 1. What is the culture of your department?
Question 2. How you understand the behavioural aspect of staff?
2.3. Question 3. What theories your organisation use in respect to behaviour of individual and
group?
Question 4. How these theories effect the behaviour of people working in organisation?
2.4. Question 5. How organisational structure impact service delivery?
Question 6. How culture of organisation impact service delivery
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