Level 4 HNC Health & Social Care: Reflective Essay on Communication

This reflective essay, designed for a Level 4 HNC Diploma in Health and Social Care, explores the student's communication skills within health and social care settings. The essay analyzes techniques and strategies used to support service users with specific communication needs, applying relevant communication theories and considering the influence of values and cultural factors. The assignment adheres to ethical codes of conduct and placement procedures, aiming to demonstrate continuous professional development. The essay addresses the application of communication theories, the analysis of strategies for service users with communication needs, and the impact of values and cultural factors on the communication process. The essay aims to achieve a pass, merit, or distinction grade by meeting specific assessment criteria related to the application of communication theories, analysis of strategies, and the explanation of cultural influences. This document provides insights into the application of communication in health and social care, making it a valuable resource for students.

HNC Assignment ~ 2016 / 2017 [Final]
Centre No: 71313
Social Care and Early Years
General Information:
Programme Title
and Level: Level 4 HNC Diploma in Health and Social Care
Unit Number and
Title:
1: Communicating in Health
and Social Care
Organisations.
Unit
Code: T/601/156
Assessment
Title:
1: Communication in Health and Social Care: Theory and
practice.
Handout
Date: 3rd October 2016 Submission
Date: 12th December
2016
Learning
Outcomes: LO1, LO2 Assessment
Criteria: 1.1, 1.4, 2.1
Assignment
Evidence: Reflective Essay
Scenario for the Assignment Task(s)
As evidence of your continuous professional development for the Northern Ireland Social
care council, you are required to submit a reflective essay outlining your communication
skills both in terms of underpinning theoretical knowledge and practice with service users in
health and social care settings.
Assignment Tasks
The reflective essay requires you to:
 Analyse techniques and strategies that you have used (or could use) to support
service users who have specific communication needs (P1.4).
 Include how you have applied relevant theories of communication to health and
social care contexts (P1.1).
 Explain how this communication process is influenced by values and cultural factors
(P2.1).
1500 Words (as guidance only)
This task will require you to:
 Observe confidentiality, ethical codes of conduct and placement procedures in
relation to health and social care settings and service users.
All work should be submitted with a detailed reference list detailing all the sources that you have
made use of within the assignment and declaring that the work is all your own. Sign the Learner
Declaration and submit assignment brief with all assignments.
Page 1 of 3

HNC Assignment ~ 2016 / 2017 [Final]
Centre No: 71313
Social Care and Early Years
Outcomes and Grading
To obtain an interim PASS grade you must met the following assessment criteria:
1.1 Apply relevant theories of communication to health and social care contexts.
1.4 Analyse the use of strategies to support service users of health and social care
services with specific communication needs.
2.1 Explain how the communication process is influenced by values and cultural
factors.
To obtain an interim MERIT grade you must also achieve the following grade
descriptors:
M1
An effective approach has been taken to enable the reflective essay to be
submitted on time. Effective judgements have been made when accurately
describing how theories of communication apply to health and social care
settings.
To obtain an interim DISTINCTION grade you must also achieve the following grade
descriptors:
D2
All activities have been planned, managed and organised to produce a
succinctly written reflective essay which was submitted to meet the required
deadline. The reflective essay has been produced to a high standard with limited
support from your tutor.
Merit and Distinction Grading Opportunities Unit Tracker
Assignment
1
M1 M2 M3 D1 D2 D3
√ √
Assignment
2 √ √ √
Assignment
3 √ √ √ √
All work should be submitted with a detailed reference list detailing all the sources that you have
made use of within the assignment and declaring that the work is all your own. Sign the Learner
Declaration and submit assignment brief with all assignments.
Page 2 of 3

HNC Assignment ~ 2016 / 2017 [Final]
Centre No: 71313
Social Care and Early Years
Re-submission Conditions
If pass criteria have not been met you will be allowed one resubmission, if the original
submission date, or agreed extension date has been met. The normal extension, on receipt
of approved extenuating circumstances will be 5 days. A resubmission date will be set for 10
days after the assignment has been returned to you.
Within any one unit, you will have at least two opportunities to achieve each of the merit and
distinction grading descriptors. Merit and distinction descriptors will only be assessed on the
first submission; you cannot make additions to these on referred assignments.
Learner Declaration
I certify that the evidence submitted for this task / assignment is my own. I have clearly
referenced any sources used in the work. I understand that a false declaration is a form of
malpractice.
Learner Signature: Date:
Assignment Brief
Internal Verifier Signature
Julia McBurney Date: 18/09/2016
All work should be submitted with a detailed reference list detailing all the sources that you have
made use of within the assignment and declaring that the work is all your own. Sign the Learner
Declaration and submit assignment brief with all assignments.
Page 3 of 3