Personal and Professional Development in Health & Social Care Report

This report provides an in-depth analysis of personal and professional development within the health and social care sector. It begins by exploring the significance of personal values and principles in shaping an individual's approach to work, and how these values align with the principles of health and social care organizations. The report examines the impact of personal experiences and cultural backgrounds on interactions with colleagues and service users. It also addresses the influence of changes in personal values on work performance and identifies strategies for continuous self-improvement. The report includes a detailed development plan, outlining short, medium, and long-term goals, and discusses the importance of monitoring and evaluation. Furthermore, it delves into the dynamics of professional relationships within health and social care settings, including the impact of role limitations on collaborative work.

Personal Professional
Development

Table of contents

INTRODUCTION
Personal and Professional development is very essential for a person or individual to gain
success in career or life. It refers to the overall development of an individual which is achieved
through continues learning (Busse, Aboneh and Tefera, 2014). The present report is in context to
principles and values for working in a health & social care organisation. The report will
determine comparison between personal values and principles with values of support to work in
health and social care sector. It will also include the ways in which changes within personal
values affect the work within health and social care settings. A holistic development plan will be
also included in the report to determine short, medium and long term goals. Furthermore, the
report will identify different professional relationships in context to health and social care along
with the impacts of limits related to own work role on work with others.
TASK-1
1.1
Personal values and principles drives and individual's highest priority and force which
drives him or her. The personal principles are based on individual perceptions, opinions,
thoughts, goals and aim of life (Redmond, 2017). When a person becomes a part of an
organisation he or she brings those values and beliefs within the organisation. In environment of
business or organisation these principles or values blend with those of other employees within
the company that assist in developing a family culture within the business. This culture within
the organisation or business becomes a personality of the business. Some personal work
principles and value of an employee or worker includes recognition, security, independence,
leadership and work mastery. Health and social care workplace is a platform where almost every
aspects of an employee depends upon principles and values. Each and every healthcare employee
needs to understand the necessity of these principles within a workplace. There are various
personal principles such as polite behaviour, honesty, dignity of a person, religion, tradition,
courage, justice, freedom etc (Fanning, 2017). On the other hand there are several principles
related to the health and social care settings which includes working principles or value
developed with the help of team work, competitiveness, dedication, effective communication
reliability, ethics and professionalism. In context to the principles of health and social care
settings it is important that an individual must treat each and every individual equally and should
provide fair and proper treatment to the people working in an organisation.

1.2
Personal experience and culture affects a person or individual in assisting colleagues and
customers within a health and social care organisation. Beliefs and values within the workplace,
involve providing equal rights to every employee or individual, protecting Service user’s from
any kind of harms or abuse, maintaining confidentiality within the workplace (Maslach, 2017).
Having own cultural experience and beliefs assist an individual to ensure that it could provide
effective and better services to the clients. Personal experience and culture of a person enable
him to serve effective and fair treatment to each and every individual. If person working in
health and social care organisation follows all the aspect of culture and experience every stage
then it becomes easier for a person to protect their service users from various harms and manage
the work effectively. It also helps in developing trust among the people or customers who are
using the services of health and social care organisation. Trust is an important factor within a
health and social care settings as people are highly concerned with their health and issues related
to it. Therefore, it can be concluded that individual's culture and experience can help in avoiding
workplace discrimination and build equality to provide better health care services to patients.
The communication skills of an individual also plays an important role in health and
social care. Personal communication skills of an individual helps him while working in a health
and social care organisation, and it is very essential to have effective communication within the
industry, The communication skills help an employee interact with the patients and provide
effective healthcare services to them. Interacting with the patients is very important which helps
to understand the need and wants related to care services.
1.3
New improvement and changes to the individual estimations of an individual greatly
affect the work. It is fundamental that an individual should effort to assess the alterations and
attempt to hear new things at the working environment on the grounds that these trademark help
with holding the abilities and characteristics of a person at the work. Any sort of progress
whether it is in the qualities, conduct, convictions or mechanical change greatly affect the
procedure of the work and on the individual working that specific work. Self-awareness and
changes will aid keep the abilities of a person. There are various changes and development such
as improvement in communication skills, improved communication skills can help an individual

to understand the patient's need more effectively in a health and social care organisation. On the
hand if the skills gets negatively affected or changed then it will have a negative effect on their
performance in the organisation.
LO2
2.1
1. Internet – This is a successful wellspring of data and information. The client benefit
supervisor can get a huge whole of data or information on any subject with the assistance
of web. It is a very productive technique for self learning as the web can give compelling
and significant data right away, on any theme or research (Schaufeli and Maslach, 2017).
It is likewise the least demanding strategy for self-guided learning as an individual
simply need to look through the terms or point on the web and he or she can get the
information or data about same
2. Workshops or Conferences – Any individual can learn and watch diverse new
components or things with the assistance of group or courses, These group gives an
extraordinary chance to a person for exhibiting the information, aptitudes and ability
before others which enhances the learning and in addition give an opportunity to others to
learning and building up their abilities (Marek, Schaufeli and Maslach, 2017). It is a brief
period devouring strategy and furthermore uses numerous assets.
3. Informal communities – The other strategy is to learn by social contacts. An individual
can without much of a stretch take in a great deal of things investing energy in different
person to person communication sites. The long range informal communication sites
causes a person to interface with various individuals on the web, individuals of various
culture, values, spots, information and preferences This is exceptionally useful for a
client benefit manager, as they can watch and break down their clients to give the
administrations the best way. Informal communities help in understanding a finding out
about various individuals and their way of life.
Various current skills
I can precede the instructions provided to me within the organisation. Can help to build
effective relationship with the colleagues and care patients working with me within an

organization. I get emotionally connected with the people workplace. Coming to health and
social care workplace. I have interpersonal skills and patience which have little knowledge of the
new legislation helps me to keep calm and provide effective. Learning multitasking and
managing various things altogether.
2.2
Objectives - Skills of entrepreneur(Long term goal, Skills of leadership(Mid term goal), Skills
for Time management and communication(Long term goal).
Basis for Success - When I will be able to realize how to manage people and the work.
Influencing clients with the things that I tell to them.
Actions - Providing effective speeches, learning new things, Participating in creating and
innovative activities or tasks, Managing all the task by making time table, trying to interact with
more and more people.
Strategies needs to be implemented - Participating in every program or activity and working
hard within the organisation, Communication with individual which are new within the
organisation, Setting priorities and working accordingly
Resources required to achieve goals - Mentors, Teacher, experts, Guidance, Friends, family, etc,
Time-scale – 1 to 2 years.
2.3
It can be said that monitoring is important against progress plan in order to manage and
control effectiveness of the plan effectively. In addition to this, monitoring also helps to ensure
that the work is going good or not. Such types of practices helps to remove loops from
employees and help to increase effectiveness of working plan.
Conduct skill assessment: skills towards assessment will help to gain information regarding
skills and knowledge regarding various knowledge and skills for the further information of plan
effectively.
Setting regular monitoring intervals – it is important to monitor the plan at regular intervals,
this monitoring helps in identifying movement of the plan. It also helps in deterring any obstacles
which can be removed for better results.

Revise plan: Assessment is necessary of the plan in order conduct various stages of the plan in
order to improve and develop. In addition to this, it will also help to determine factors that are
needed to implement to produce an effective plan.
Evaluation - Evaluation give an opportunity to learn and reflect from what individual have done,
evaluate the effectiveness and results of a task and think about new methods of doing things. In
other words, it informs your upcoming activities
2.4
I have understood that the development plan made by me is effective and also help me in
the future progress as a health and social care practitioner. This is done by me developing
effective understating towards different aspects presents in the market and also the requirement
of health and social care at workplace. It can be said that a good and effective social and health
care practitioner requires various communication skills and knowledge in order to communicate
different things effectively (Ventola, 2014). It will help towards effective care of people related
to health and social care. In addition to this, a health care professional or practitioner should have
effective skills of critical thinking and also decision power in order to make right decision at
right time or in emergency situations effectively. This will help to make effective solutions
towards problems. In addition, leadership skills and style also help to lead and manage the team
working in the firm which will help by providing motivation and guidance to manage health of
people currently living in the society. It can be said according to my development plan that all
the aspects I have prepared are effective as well as beneficial for my future growth and
development which helps me to lead my bright future carrier. This will also help me to serve
better and effective as well as quality services to people who actually require health and social
care needs.
TASK 3
3.1
Professional relationships: It can be said that this is a relation in which the relation is handled
by a group of people in the capacity of a professional in order to create effective working
capacity and capability to increase progress system effectively. In addition to this, a business also
develops an effective relationship with its employees in order to increase their positive behaviour

in the work in progress system effectively. In order to increase betterment within firm, there are a
lot of professionals are hired in order to enhance effectiveness of working and professional
relationships in an effective and timely manner.
Relationship with team members: it can be said that, there is an effective need of regulations
and policies on working system as social care and health roles and responsibilities are managed
by employees and co-workers. Team members have different roles and responsibilities in order
to come forward for the help of workers that working together as a team will help to motivate
and encourage health and social care various aspects. In a business, health and social care have a
lot of importance that health and safety of workers is an important aspect of every business that
different tools and measurer are engaged while they work in working system within firm
effectively. Emphasis upon working style is also put by social and health care that it is
responsibility of managers to coordinate with subordinates regarding professional code of
conduct, trust and advocacy in the system efficiently.
Social work practices requires various tools and equipments in order to make new forms of
monitoring and recording effectively. The use of information and communication technologies
plays an important role such as common assessment framework in order to assess case
recordings. Social worker should use ICT and CAF to share data and information to
communicate with people in new ways.
3.2
It can be said that workers are the pillars of every business ad helps towards success in
order to accomplish desired goals and objectives. Personal effectiveness is to determine working
quality of workers while the work is in progress effectively. In addition to this, personal
effectiveness helps to provide aid in many various ways in order to promote and support workers
towards their individual rights and behaviour within firm. Personal effectiveness development is
necessary within firm in order to overcome process dilemmas and risk involved in working
system. There are number of points come into mind while notice with wide level of study. High
remarks towards employees can be easily managed by the manager in firm if there are proper
assistance is provided to them in terms of training and development programs etc. this will help
to improve their skills and knowledge and also enhance their working ability. Different rights of
workers should be provided to them by the managers in order to feel them free and comfortable

towards firm that helps to manage an effective relationship effectively and efficiently. In addition
to this, employees has also rights to speak about their opinion and thoughts that the opinions
given by workers should be considered by managers to provide inclusive support to them. This
will also help to enhance their working style and motivation which lead towards effective hard
work. This will also help to enhance profitability and productivity which helps business to
accomplish desired goals and objectives. With a proper study I can understand that personal
effectiveness provide valuable support to workers in order to enhance their skills and make
effective relationship as well. Proper communication plays an important role in order to develop
personal relationship and also to understand individual roles and responsibilities effectively.
There are many situations when an employee passes from grieving situations in which he
requires emotional support. I personally had an experience of assisting employees with such kind
of situation when I was in a supermarket. The manager shout at a worker in the store for his little
mistake which makes him a bit unconfident. He was crying literally and I was not able to saw
this. I went to him and provide some emotional support so that he can feel strong.
3.3
There are different ways from which the organisation is able to concern with the
professional relationship effectively. It can be said that personal relationship is a key term that
helps to denote cultures and behaviours of workers with each other in progress working system.
In order to manage business sustainability and also to manage long run of workers, the
professional effectiveness plays an important role. There are different problems identified in the
professional relationships of workers such as right dilemmas, different working style, winning
reward and their benefits, grouping, working conflicts, ego, less team working in team working,
confrontations with the other market companies in the working systems and further more.
There are different ways to encounter such issues that proper development of working
system, providing adequate amount of workers to manage issues is one of the best method to
resolve such issues in an efficient manner. Helping workers to get them out from service
concerns and ethical dilemmas. Troubleshooting of various stakeholders and incorporation of
various functional channel is also helpful. In addition to this, Creative activity of isolated whistle
blower mechanisms that would be the best aids to workers in their working system. Proper
meetings should be analyse and also agenda of meeting should be proper that communication

could be improved regarding employees concern effectively. Clear critical path helps workers to
work according to their skills and knowledge that it will also help them to understand working
system values. Proper arrangement and management of working structure and functional system
that could establish a positive and effective culture and also a peaceful and effective working
environment for the workers in
different steps and processes of business. One of the most crucial points to determine is that
health and social care are very imperatives towards effective management of workers. I
understood from the whole study that collective team efforts and contribution of employees at
workplace will help business to achieve desired goals and objectives and also provide strength to
resolve problems determined in professional relationship effectively.
Counseling services: The counseling services are free and also confidential resources for all the
present enrolled AU students effectively. This will work as group therapy for social care
networks and organisations who are affected by significant life events.
Time off work paid leave: Personal time off or paid time off is a policy managed by
organisation in some worker handbook that helps to provide bank hours that also help social
workers to take sick leaves, vacation days and personal days as well to use them towards
their desire effectively.
Bereavement services: Bereavement services helps to provide counseling to organisation with
social care services and also advice centers as a free helpline. It is also one of the leading
charity services providers in UK that helps individual affected by significant life events.
TASK 4
4.1
It can be said that performance of every individual is very important within firm in health
and social care context. There are some of my contributions as a social worker described below:
My focus is always on customers and their requirements. I always try to put my best efforts and
contribution towards their needs in order to fulfil them effectively. In addition to this, I have
some skills such as computer skills and analysis skills which help me to make my contribution
more effective towards health and social care professional effectively. I always try to develop an
effective culture and behaviour at workplace in order to enhance effectiveness of I also support

positive behaviour of workers at workplace in order to enhance their motivation which helps to
empower their skills and knowledge. This will help me to understand their issues and problems
so that I can solve them with my effectiveness and efficiencies. In addition to this, While
executing my activities at the environment of work place I always try to keep considering the
possible and reliable budgets of the activities involved in operational activities in order to keep
the activities cost conscious effectively. This will help me to achieve better results as much as
possible. At the work place the hierarchy level is very important to be followed. In addition, my
activities I keep trying to follow the adequate level of authorities and respect that.
I suggest my views, thoughts and ideas in order to make the team effective and efficient, which
will help in growth and development to increases the level of participation in decision making as
well as meetings and conferences.
 Employment for the user to supply a supportive reconstructive geographical area for a
career’s role in health and social care environment, If a trust human relationship with the
career service users because fewest of the time is an essential part of the cognitive
process.
 Financial department is play a most important department and improve financial
performance of organisation. They believe that, they will be secure, if the client's
physical, intellectual and financial interests remain same.
4.2
Well-being and social care. In the work put my accentuation is on the client and his
needs. I endeavour my level best to perceive their necessities and full them adequately. I have
fundamental aptitudes like PC aptitudes and examination capacities which are helping in making
my dedication viable. My parts and commitment towards the work put are helping me in keeping
upon probability at workplace At work put I keep trying to develop a culture to enhance and
business visionary by my activities to overhaul the idea of the activities and their viability. My
direct at the work put is constantly with a particular true objective to encourage the activities and
destinations of my gathering and making them more compelling by elevating manner and viable
correspondence which can be verbal, non-verbal and made.
While executing my activities at the work put I keep considering the possible and tried
and true spending arrangement of the development and keep the activities cost conscious. This

aides in achieving the best results. Prosperity and social believe is tied in with doing welfare of
the all inclusive community who really require it. The social points are similarly considered in
my endeavour to make it more gainful for the general population. I endeavour to make and
addition the level of uniqueness in my work which can help the whole gathering with
developing. At the work put the progressive level is crucial to be taken after. In my activities I
keep attempting to take after that level of expert and respect that. I prescribe my points of view
and considerations to the gathering which can help to be developed and assembles the level of
enthusiasm for essential authority.
4.3
To be center around keep up the control of association, obligation and parts of every
single workers are assume most vital part and have some utmost, which is to be give coordinate
effect on parts and duty of association. I have finish record and normal manage customers at my
work put. This is the all furthest reaches of my work and give coordinate effect on execution
level. I keep focusing on keeping up con possibility of the records and information of the clients
in my work at work put. This is the cut-off purposes of my work and this influences impact to
work with others that I may not full l the condition of the con possibility in the activities. As a
social authority I have to consider the lifestyle and society of the clients and need to take
decisions on that preface. In the event that there ought to be an event of working with others I
may not be prepared to revolve around the lifestyle of the clients and their necessities which can
incite in dynamic results.
While working with others or in a social occasion there rise the most distant point on
taking decisions on a particular task or activity in light of the fact that there are contemplated
viewpoints of each part. On the off chance that there ought to emerge an event of working with
others it is imperative to create trust and respect inside the people. Data confirmation is my
commitment and this must be considered to guarantee and secure the electronic data and its
passageway by others. Nevertheless, this is in like manner obliged in case of working with
others.

Human resource management is play a most important part inside organization, which
will help to manage employees and other resource inside organization. The social control of a
human resource manager time of year into three major areas: staffing, worker compensation and
payment, and defining/scheming work. There are many kinds of strategies must be followed by
organization. In a flexible social group, person are shifted around to various business purpose
supported on commercial enterprise priorities and worker orientation.
4.4
Minimizing team barriers- Team is a group of people and it works to achieve organizational
goals. They face some barriers during their goal achievement and it is not a good signal for team
growth. There are two barriers who affect the team effectiveness-
 The absence of trust among people.
 Failure to deal within team issues.
To reduce these barriers I take some actions which are beneficial for team growth. It is my
responsibility to build trust among the members. If I want that my team achieve their goals and
objectives than they have to work together. As a team it is necessary that its members have fact
on each others. I have to arrange a common conversation with team and ask about their opinion
while making something. This activity gives a chance to know each others. After know others
they start taking interest in other member. Second barrier in team growth conflicts within team
members. Problems among people arise when they are not agreed with each other suggestions
and behaviour. I have to solve issues between them. I have to organized some inside and outside
activities to know others. If people always engaged with their job responsibilities they never
come to know others and they start reject each other thoughts. So monthly or quarterly I arranged
activities which are helpful for them to know themselves and others. If I want that my team work
as a unit than I have to provide them a friendly environment.
Conclusion
It can be concluded from the above report that the personal principles are based on
individual perceptions, opinions, thoughts, goals and aim of life. Having own cultural experience
and beliefs assist an individual to ensure that it could provide effective and better services to the
clients. It can be said according to my development plan that all the aspects. I have prepared are
effective as well as beneficial for my future growth and development which helps me to lead my

bright future carrier. In addition to this, in a business, health and social care have a lot of
importance that health and safety of workers is an important aspect of every business. It is
analysed that there are several issues encountered in the professional relationship of workers
such as ethical dilemmas, different working style, winning reward and their benefits, grouping,
working conflicts, ego. Apart from this, I always try to keep considering the possible and reliable
budgets of the activities involved in operational activities in order to keep the activities cost
conscious effectively. I also recommend my perspectives and thoughts to the group which can
help in development and builds the level of interest in basic leadership.

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