This report discusses the role, responsibilities, accountability, and duties of a manager within the ABC Care Home, focusing on improving the quality of healthcare services. It addresses issues reported by inspectors, such as ineffective planning, inadequate care delivery, and under-qualified staff. The report emphasizes the manager's role in developing and implementing organizational policies related to patient safety and care, contributing to staff training, and ensuring ethical standards. Recommendations for improvement include regular reviews of working practices, integrating evidence-based practices, and providing adequate supervision and support to meet good practice requirements, ultimately enhancing the reputation of the ABC Care Home for delivering high-quality services. Desklib offers a wealth of resources, including similar reports and solved assignments, to support students in their studies.