Promoting Positive Behaviour in Health and Social Care Settings
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This report provides a comprehensive overview of promoting positive behaviour within health and social care environments. It begins by addressing relevant legislation and explores various intervention strategies designed to encourage positive behaviours in patients. The report differentiates between reactive and proactive strategies, emphasizing the importance of maintaining a child or person-centered approach to care. It delves into best practices for promoting positive behaviour, addressing different types of challenging behaviour and providing steps to ensure the dignity, respect, and wellbeing of individuals. The report includes practical tools like the IESCAPE acronym and emphasizes the significance of communication and assessment in handling challenging situations. The conclusion underscores the need for healthcare professionals to effectively manage patient behaviour through appropriate interventions, ultimately aiming to enhance patient outcomes and foster a supportive environment. This report is valuable for students studying healthcare and related fields, offering insights into practical strategies and theoretical frameworks for positive behaviour management.

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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Legislations relation with interventions in health and social care...................................1
P2. Interventions that may be used to promote positive behaviour........................................1
P3. Use of process with least restrictive interventions...........................................................2
P4. Safeguards must be in place during use of physical interventions...................................2
TASK 2............................................................................................................................................2
P5. Difference between reactive and proactive strategies......................................................2
P6. Importance of maintaining a child or person centred approach.......................................2
TASK 3............................................................................................................................................2
P7. Best practices in promoting positive behaviour...............................................................2
P8. Various types of challenging behaviour...........................................................................3
P9. Steps involved in maintaining dignity and respect of an individual................................3
P10. Steps to be taken to check the well-being of an individual............................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Legislations relation with interventions in health and social care...................................1
P2. Interventions that may be used to promote positive behaviour........................................1
P3. Use of process with least restrictive interventions...........................................................2
P4. Safeguards must be in place during use of physical interventions...................................2
TASK 2............................................................................................................................................2
P5. Difference between reactive and proactive strategies......................................................2
P6. Importance of maintaining a child or person centred approach.......................................2
TASK 3............................................................................................................................................2
P7. Best practices in promoting positive behaviour...............................................................2
P8. Various types of challenging behaviour...........................................................................3
P9. Steps involved in maintaining dignity and respect of an individual................................3
P10. Steps to be taken to check the well-being of an individual............................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Health and social care industry works in the way to ensure that better services with best
quality are offered to all patients. Individuals working in this sector or service professionals face
different challenging behaviour by the clients (Allemand, Steiger and Fend, 2015). For managing
all situations in a proper way, it is essential for health and social care executives to have and use
right communication skills. Different legislations developed by the government to maintain
health and safety of patients at workplace are included in this report. In addition to this, various
intervention practices and tools used to encourage positive behaviour are also given here.
TASK 1
P1. Legislations relation with interventions in health and social care
Covered in poster
P2. Interventions that may be used to promote positive behaviour
Interventions are known as an act of involvement that is undertaken to enhance the
performance level of an individual. Intervention plan to promote positive behaviour is defined in
the following table:
Behavioural Intervention plan
Specific goals Proposed
interventions
Person Responsible Evaluation
Major objective of this
plan is to maximise the
use of language that is
respectful by service
professionals and to
solve the issue verbal
threats and wrong
language.
Proposed intervention
are as follows:
Conduct
behavioural
analysis
Effective
communication
Identify the
main factor or
elements leads
to challenging
Social care
practitioners and
workers are liable for
implement and
evaluate the
intervention.
Methods used under
these interventions are
contract forms and
discipline referrals.
Criteria used for this
method is positive
comments and
respectful language.
1
Health and social care industry works in the way to ensure that better services with best
quality are offered to all patients. Individuals working in this sector or service professionals face
different challenging behaviour by the clients (Allemand, Steiger and Fend, 2015). For managing
all situations in a proper way, it is essential for health and social care executives to have and use
right communication skills. Different legislations developed by the government to maintain
health and safety of patients at workplace are included in this report. In addition to this, various
intervention practices and tools used to encourage positive behaviour are also given here.
TASK 1
P1. Legislations relation with interventions in health and social care
Covered in poster
P2. Interventions that may be used to promote positive behaviour
Interventions are known as an act of involvement that is undertaken to enhance the
performance level of an individual. Intervention plan to promote positive behaviour is defined in
the following table:
Behavioural Intervention plan
Specific goals Proposed
interventions
Person Responsible Evaluation
Major objective of this
plan is to maximise the
use of language that is
respectful by service
professionals and to
solve the issue verbal
threats and wrong
language.
Proposed intervention
are as follows:
Conduct
behavioural
analysis
Effective
communication
Identify the
main factor or
elements leads
to challenging
Social care
practitioners and
workers are liable for
implement and
evaluate the
intervention.
Methods used under
these interventions are
contract forms and
discipline referrals.
Criteria used for this
method is positive
comments and
respectful language.
1
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behaviour.
P3. Use of process with least restrictive interventions
Covered in poster
P4. Safeguards must be in place during use of physical interventions
Safeguards refer to those precautionary measures that are taken by service providers to
prevent worse situations. Preventive measures are like participation of parents that involve
oneself in child's attitude must be take. It is essential that identified data must be informed to
parents during the time of intervention. Time in which patients react aggressively then minimum
force should be used by service providers (Masten and Monn, 2015). Further, all principles and
codes of conduct during performing should be kept in mind as it helps in determining the priority
which is welfare of service users. In these situations, both service provider and user may
confront an injury during intervene in challenging circumstances.
TASK 2
P5. Difference between reactive and proactive strategies
Covered in poster
P6. Importance of maintaining a child or person centred approach
For health care enterprises, using person centred approach is necessary to pay special
attention to the special requirements and needs of patients. It helps in planning and
implementation of plan that consists of future actions of firm. This supports in offering better
services to clients and decreases the chances of rising challenging behaviour (McEwen, Gray and
Nasca, 2015). Formulating future plans support in providing directions to young children for
leading their future in right way. Planning ensures serving patients with multi-disciplinary teams
that help in removing all issues and integrated development (Seligman and Csikszentmihalyi,
2014). It is recommended to the firm to go with a person centred approach to offer better services
to clients and to promote positive behaviour at workplace.
2
P3. Use of process with least restrictive interventions
Covered in poster
P4. Safeguards must be in place during use of physical interventions
Safeguards refer to those precautionary measures that are taken by service providers to
prevent worse situations. Preventive measures are like participation of parents that involve
oneself in child's attitude must be take. It is essential that identified data must be informed to
parents during the time of intervention. Time in which patients react aggressively then minimum
force should be used by service providers (Masten and Monn, 2015). Further, all principles and
codes of conduct during performing should be kept in mind as it helps in determining the priority
which is welfare of service users. In these situations, both service provider and user may
confront an injury during intervene in challenging circumstances.
TASK 2
P5. Difference between reactive and proactive strategies
Covered in poster
P6. Importance of maintaining a child or person centred approach
For health care enterprises, using person centred approach is necessary to pay special
attention to the special requirements and needs of patients. It helps in planning and
implementation of plan that consists of future actions of firm. This supports in offering better
services to clients and decreases the chances of rising challenging behaviour (McEwen, Gray and
Nasca, 2015). Formulating future plans support in providing directions to young children for
leading their future in right way. Planning ensures serving patients with multi-disciplinary teams
that help in removing all issues and integrated development (Seligman and Csikszentmihalyi,
2014). It is recommended to the firm to go with a person centred approach to offer better services
to clients and to promote positive behaviour at workplace.
2
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TASK 3
P7. Best practices in promoting positive behaviour
Covered in leaflet
P8. Various types of challenging behaviour
Covered in poster
P9. Steps involved in maintaining dignity and respect of an individual
Service provider remains liable to maintain respect and dignity of an individual at the
time of dealing with challenging behaviour of a client (Romero and et. al., 2014). Major steps
included in this are as follows:
Proper assessment of situation is essential before involving anyone into it.
It is very important for service provider to act patiently and keep calm at the time of
dealing with such kind of situations.
It is essential to enhance the comfort provided to a client in order to enhance their
participation.
Social isolation and irritable elements must be removed so that patient can be calm down.
Emphasise on communication is essential in challenging circumstances.
P10. Steps to be taken to check the well-being of an individual
Various steps are there that are followed by professionals to check and maintain the well-
being of individuals. These are given in the following points:
Life space crises intervention: Health and social care enterprises use this approach to
analyse the mental condition of clients (Salend, 2015). This helps in solving the problems of
patients and help in keeping them calm in any situation. This approach is used to manage
behaviour and alter the same.
IESCAPE Acronym: This indicates to the format that health care professionals use to
check and maintain the well-being of individuals and also help in teaching them new behaviour.
This consists of the following steps:
1. Isolate the individual
2. Explore the individual's view
3. Sharing their views
3
P7. Best practices in promoting positive behaviour
Covered in leaflet
P8. Various types of challenging behaviour
Covered in poster
P9. Steps involved in maintaining dignity and respect of an individual
Service provider remains liable to maintain respect and dignity of an individual at the
time of dealing with challenging behaviour of a client (Romero and et. al., 2014). Major steps
included in this are as follows:
Proper assessment of situation is essential before involving anyone into it.
It is very important for service provider to act patiently and keep calm at the time of
dealing with such kind of situations.
It is essential to enhance the comfort provided to a client in order to enhance their
participation.
Social isolation and irritable elements must be removed so that patient can be calm down.
Emphasise on communication is essential in challenging circumstances.
P10. Steps to be taken to check the well-being of an individual
Various steps are there that are followed by professionals to check and maintain the well-
being of individuals. These are given in the following points:
Life space crises intervention: Health and social care enterprises use this approach to
analyse the mental condition of clients (Salend, 2015). This helps in solving the problems of
patients and help in keeping them calm in any situation. This approach is used to manage
behaviour and alter the same.
IESCAPE Acronym: This indicates to the format that health care professionals use to
check and maintain the well-being of individuals and also help in teaching them new behaviour.
This consists of the following steps:
1. Isolate the individual
2. Explore the individual's view
3. Sharing their views
3

4. Connect behaviour with feelings
5. Discuss alternative behaviour
6. Plan to put the alternatives
7. Enter the normal routine
CONCLUSION
From the given information, it can be concluded that to fulfil the requirements of patients
and clients of health care homes, their behaviour should be handled by professionals in an
effective manner. Number of intervention tools are there that can be used by service
professionals to promote positive behaviour at the workplace and to develop better strategies. It
comes under the responsibility of service providers to deal with others with respect and dignity.
4
5. Discuss alternative behaviour
6. Plan to put the alternatives
7. Enter the normal routine
CONCLUSION
From the given information, it can be concluded that to fulfil the requirements of patients
and clients of health care homes, their behaviour should be handled by professionals in an
effective manner. Number of intervention tools are there that can be used by service
professionals to promote positive behaviour at the workplace and to develop better strategies. It
comes under the responsibility of service providers to deal with others with respect and dignity.
4
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REFERENCES
Books and Journals
Allemand, M., Steiger, A. E. and Fend, H. A., 2015. Empathy development in adolescence
predicts social competencies in adulthood. Journal of Personality. 83(2). pp.229-241.
Crone, D. A., Hawken, L. S. and Horner, R. H., 2015. Building positive behavior support
systems in schools: Functional behavioral assessment. Guilford Publications.
Kinniburgh, K. J. and et. al., 2017. Attachment, Self-Regulation, and Competency: A
comprehensive intervention framework for children with complex trauma. Psychiatric
Annals. 35(5). pp.424-430.
Masten, A. S. and Monn, A. R., 2015. Child and family resilience: A call for integrated science,
practice, and professional training. Family Relations. 64(1). pp.5-21.
McEwen, B. S., Gray, J. D. and Nasca, C., 2015. Recognizing resilience: Learning from the
effects of stress on the brain. Neurobiology of stress. 1. pp.1-11.
Rego, A. and et. al., 2014. Hope and positive affect mediating the authentic leadership and
creativity relationship. Journal of Business Research. 67(2). pp.200-210.
Robinson, L. E. and et. al., 2015. Motor competence and its effect on positive developmental
trajectories of health. Sports Medicine. 45(9). pp.1273-1284.
Romero, T. and et. al., 2014. Oxytocin promotes social bonding in dogs. Proceedings of the
National Academy of Sciences. 111(25). pp.9085-9090.
Salend, S. J., 2015. Creating inclusive classrooms: Effective, differentiated and reflective
practices. Pearson.
Seligman, M. E. and Csikszentmihalyi, M., 2014. Positive psychology: An introduction. In Flow
and the foundations of positive psychology.(pp. 279-298). Springer Netherlands.
_TCM11519816210 (1)
5
Books and Journals
Allemand, M., Steiger, A. E. and Fend, H. A., 2015. Empathy development in adolescence
predicts social competencies in adulthood. Journal of Personality. 83(2). pp.229-241.
Crone, D. A., Hawken, L. S. and Horner, R. H., 2015. Building positive behavior support
systems in schools: Functional behavioral assessment. Guilford Publications.
Kinniburgh, K. J. and et. al., 2017. Attachment, Self-Regulation, and Competency: A
comprehensive intervention framework for children with complex trauma. Psychiatric
Annals. 35(5). pp.424-430.
Masten, A. S. and Monn, A. R., 2015. Child and family resilience: A call for integrated science,
practice, and professional training. Family Relations. 64(1). pp.5-21.
McEwen, B. S., Gray, J. D. and Nasca, C., 2015. Recognizing resilience: Learning from the
effects of stress on the brain. Neurobiology of stress. 1. pp.1-11.
Rego, A. and et. al., 2014. Hope and positive affect mediating the authentic leadership and
creativity relationship. Journal of Business Research. 67(2). pp.200-210.
Robinson, L. E. and et. al., 2015. Motor competence and its effect on positive developmental
trajectories of health. Sports Medicine. 45(9). pp.1273-1284.
Romero, T. and et. al., 2014. Oxytocin promotes social bonding in dogs. Proceedings of the
National Academy of Sciences. 111(25). pp.9085-9090.
Salend, S. J., 2015. Creating inclusive classrooms: Effective, differentiated and reflective
practices. Pearson.
Seligman, M. E. and Csikszentmihalyi, M., 2014. Positive psychology: An introduction. In Flow
and the foundations of positive psychology.(pp. 279-298). Springer Netherlands.
_TCM11519816210 (1)
5
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