The Importance of Communication & Teamwork in Health & Social Care

This essay discusses the importance of effective communication and teamwork within health and social care practices. It highlights the significance of these elements in building relationships and ensuring quality service delivery. The essay explores communication theories such as the Shannon and Weaver model, detailing the roles of the sender, encoder, channel, decoder, and receiver in the communication process. Furthermore, it examines teamwork theories, particularly Tuckman's stages of team development—forming, storming, norming, performing, and adjourning—to illustrate how teams evolve and achieve their objectives. The analysis emphasizes the necessity of shared objectives, mutual trust, and defined responsibilities in fostering successful teamwork within healthcare settings. This document is available on Desklib, a platform offering a wide array of study tools and resources for students.

Introduction to Effective Health and
Social Care Practice

Table of Contents
BLOG 1: Effective communication.................................................................................................4
BLOG 2: Team work......................................................................................................................5
REFRENCES...................................................................................................................................8
Books and Journal........................................................................................................................8

BLOG 1: Effective communication
Effective communication is very in for the service user colleagues and the
partners in order to build relationship and effective communication in the workplace. It is very
important for the individual to have effective communication skills (American Diabetes
Association, 2018)Effective communication is the concept of sharing and exchanging ideas
thoughts and knowledge. It is Very essential by the individual in order to survive in the world.
Effective communication concept insured me to convey my message to someone and let them
know about their feelings and emotions. There are several kinds of theories and concept which
support me to build effective communication skills.
Theories:
The Shannon and Weaver model of communication describe about the six concept of
communication that is Decoder, receiver, encoder, channel and sender.
Sender: The sender is known as information source in which the information sources start the
procedure by selecting the message to send end choosing the channel through which I want to
send a message. There are ways to send a message is through spoken words through body
language through music and many more.
Encoder: This is the next step in the model which is describe the encoder and this is the machine
that transfer the idea into signal which can be sent from the sender to the receiver. It's possible
that the encoder is a telephone, which transforms our voice into binary 1s and 0s before sending

it down the phone lines (the channel). Another encoding might be a radio station that transforms
voice into waves and sends them to someone through radio.
Channel: Channel is the way through which the individual select the particular channel to
transfer their message to someone else. There are several kinds of channels which are used by
the person that can be telephone gestures paper to writing and many more (Choudhury and Ojah,
2016).
Decoder: This is the concept which transfers the data and converts the message so that the
receiver can understand the message in an appropriate manner.
Receiver: this is the final destination of the communication. In this stage the information is
received by the receiver and the message successfully received at the destination.
This is the concept which supports me to analyze about the effective communication
process which also based on my practices. This message and model support me to analyze about
the concept of the communication model through which I can analyze the importance of the
communication and the process of the communication(Rossman, and Rallis, 2016).
BLOG 2: Team work
Teamwork is the collaborative efforts of the group in order to achieve the goals and
objective and in order to complete the task in an appropriate manner. Another word good
teamwork is described as a synergetic way of working with every and each individual who are
committed towards the goal. Teamwork is very important for the individual because it support
them to solve their difficult problems and brings more creative ideas in order to complete the
activities in an appropriate manner. In health and social care, teamwork is critical because it is
important for professionals to work well together to ensure that individuals who use the service
receive the support and care they need. Shared objectives, defined responsibilities, mutual trust,
effective communication, and quantifiable processes and outcomes evolved as five principles in
processes and design. These ideas aren't meant to be studied separately; they're all intertwined,
and one is reliant on the others. There are some theories of teamwork that support me to identify
the importance of the teamwork at workplace.

Tuckman Theory: Teams go through stages of forming, storming, norming, performing, and
adjourning, according to psychologist Bruce Tuck man (or mourning). The individual may utilize
Tuchman’s model to improve the performance of your team. Determine which stage your team is
at, then utilize our suggestions to help them progress through the stages.
Forming: In this stage the team is assemble and the particular task is a located towards the task.
Team members prefer to act autonomously, and while they may have excellent intentions, they
may not know each other well enough to trust them unreservedly(Palumbo, 2016).
Storming: The team starts to handle the task providing suggestions. Different concepts may vie
for supremacy, and if this phase is not well managed, it may be highly damaging to the team.
During this period, team members' relationships will be established or shattered, and some may
never recover. The squad may become trapped in the Storming phase in severe situations.
Norming: The squad will transition from the Storming to the Norming phase when they exit the
Storming phase. This is usually accompanied by a shift toward more amicable working methods,
with teams deciding on the norms and principles that they will follow. In an ideal environment,
at this phase, teams learn to trust themselves as they recognize the importance of each team
member's contribution.
Performing to Adjourning: Is very important for me in for the individual to get their team and
to want further with face to face or with some virtual team building exercises for stop these kind

of connections are very important for the individual in order to perform their tasks and encourage
individual to step back and monitor their goals in order to achieve more positive outcomes.
Adjourning: It is very important for the leaders and for the individual to celebrate the team
achievement and having appropriate positive shared experience first of this kind of activity
support me and support my team members to enhance our confidence and career prospective by
praising myself at the company meeting (Priebe, Giacco and El-Nagib, 2016).All this theory
supports me and motivates me to work harder and get more opportunity.
This theory is based on the effective communication and about the general rule of every
members of the team will happily engaged and about the general rule of every members of the
team which are fully engaged. Along with this, it also supports me to enhance my skills in order
to get more positive outcomes and achieve my goals and objectives in an appropriate manner.
.

REFRENCES
Books and Journal
American Diabetes Association, 2018. 13. Management of diabetes in pregnancy: Standards of
Medical Care in Diabetes—2018. Diabetes Care, 41(Supplement 1), pp.S137-S143.
Choudhury, S.A. and Ojah, J., 2016. A study on knowledge and practice of immunization
services among auxiliary nurse midwives of subcentre at Chirang district, Assam. J Evid
Based Med Healthc, 3, pp.618-21.
Palumbo, R., 2016. Contextualizing co-production of health care: a systematic literature
review. International Journal of Public Sector Management.
Priebe, S., Giacco, D. and El-Nagib, R., 2016. Public health aspects of mental health among
migrants and refugees: a review of the evidence on mental health care for refugees,
asylum seekers and irregular migrants in the WHO European Region. World Health
Organization. Regional Office for Europe.
Rossman, G.B. and Rallis, S.F., 2016. An introduction to qualitative research: Learning in the
field. Sage Publications.