Report on Health and Social Care Principles, Policies, and Ethics

This report provides a detailed overview of the principles of health and social care, focusing on various aspects of patient care and ethical considerations. It begins by outlining the principles of support, emphasizing equality and legal rights, and the benefits of a person-centric approach. The report then delves into the impact of social processes on users of health and social care services, highlighting issues such as lack of education and isolation. It further discusses procedures to protect clients from harm, including risk management and personalized care planning. Ethical dilemmas that arise in healthcare, such as respecting patient autonomy in the face of conflicting beliefs, are also examined. The report explores the effectiveness of interpersonal working and the implementation of policies, legislations, and codes of ethics to ensure quality care. It also covers the development of local policies and the impact of national policies on organizational practices, concluding with a portfolio and references to support the findings.

Principles of health
and social care

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Principles of support for ensuring that individuals are cared for in health and social care. .1
1.3 Benefits of person-centric approach......................................................................................2
3.2 Impact of social processes on users of health and social care services.................................2
TASK 2............................................................................................................................................3
1.2 Procedures to protect clients from harm...............................................................................3
TASK 3............................................................................................................................................4
1.4 Ethical dilemmas which can raise in providing health care services....................................4
3.3 Effectiveness of interpersonal working.................................................................................4
TASK 4............................................................................................................................................5
2.1 Implementation of policies, legislations and code of ethics.................................................5
2.2 How to develop local policies...............................................................................................5
2.3 Impact of national policies on organisational policy or practice..........................................6
3.1 Theories that can accentuate healthcare practices.................................................................6
M1...............................................................................................................................................7
M2...............................................................................................................................................7
TASK 5............................................................................................................................................8
Portfolio ......................................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
The term health and social care entails the provision of personal service, societal work
and protection of an individual's health. Legal authorities of UK are associated with various laws,
legislations as well as health care facilities so as to protect overall nation from illnesses and
diseases. In addition social care activities involves covering the provision of social assistance
services directly to the clients (Carayon, 2016). East and west care home is health care
association that is located in London with an aim to render precautions to people who are
suffering from any issues. On the other hand, the present assignment principles of healthcare.
Readers will also come to know about ethical dilemmas which can be arise while providing care
services to clients. Furthermore, it is essential for care takers to have open and healthy
communication with patients in order to effectively recognise their issues.
TASK 1
1.1 Principles of support for ensuring that individuals are cared for in health and social care
The health and social care is classified into several sectors and organisations which caters
these services to people with specific needs. The tendency of care home is to improve and take
care of users yet they can overcome from dilemmas. Below describe several principles that can
must follow health and social care home so as to provide effective services to old age people,
like Denis: -
Health care entities should ensure about equality and legal rights which are upheld under
the law, i.e. Equity act 2010 and mental capacity Act, 2005. Principles are simply rules and
guidelines which are support to setting of health and social care. It ensures that people are cared
under anti-discriminatory practices. The law refers that each and every individual is treated with
respect and no one is treated with less respect under health care homes (Glasby, 2017). In this
case study, Denis is an old age people, age of 92, the person should be provided special take care
of doctors. It can be attained by supporting as well as promoting people's rights who requires
long term care as sometimes they can feel their dignity is being take as per the time.
For ensuring individual's health have to be taken seriously by implementing principle of
support. Value workplace cultures that actively promote the dignity of everybody and uphold the
responsibility to shape care and support services around each individual.
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1.3 Benefits of person-centric approach
The person centric approach was developed by Carl Rogers which entails if a person is
surviving with any kind of health issue or disability then there have to provided an effective or
specific care. East and West home care can develop a customer centric approach which ensures
that their all needs are fulfilled in an effective manner. In addition, it is essential for health and
social care managers to pay proper attention to weak or vulnerable people.
Benefits of person centric approach: -
 The approaches enables that users can have choice and control upon their lifestyles. For
instance- they can decide which kind of clothes to wear and what to eat.
 Person centric approach believes to provide instant services to patients who needed it
most (Hymel and et. al 2011).
 Treat emergency cases.
 It prefer to give proper attention and concentration to the person who is suffering most. \
 Person centric approach offers care homes to determine various areas that can be
improved within organisation. For instance – the right wheel chair is provided to different
types of disability.
 It ensure that service users are well fed and given meditation if they are sick so as to
manage good health.
3.2 Impact of social processes on users of health and social care services
Social processes put a huge impact on health care services, i.e. body acceptability and
mental stability of service users are accompanying with social perceptions. In this case study,
health care services considered as people health can be improved by the growth and
advancement of social perceptions.
Lack of education – In local areas, people have lack of information regrading health and
care homes; thus they cannot prefer to go at there. It generate inability in health results as well as
promote the obstacles of availability of resources which are needed for the processes. These
factors can missed out in health care centres and does not noticed by patients (Jeffreys, 2015).
Lack of isolation, marginalisation and exclusion – The major impact of social care is it
leads towards marginalisation between service users. As Denis feel isolated and lonely due to
death of his wife, in this relation health care entities must regulate effective methods in order to
boost up his health and generate a positive environment for service users.
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Health impacts – Social processes also encompasses habitants of service users, thus its
required for health care professional to manage hygienic and clean environment of care home. It
results, people's health will be improved fastly. For example- several anti-pollution programmes
must be regulated in order to amend health and social care practices.
TASK 2
1.2 Procedures to protect clients from harm
Preserving clients from future harms is one of the important consideration for health and
social care managers. In this case study, Mr. Arthur is senior manager of a health and social care
organisation who monitors health and safety at work. He faced that employees are having an
advantage in vulnerable positions, there is also occurred financial and psychological difficulties
which forces them prostrate to potential harm or abuse. For example- At the medication round in
the evening, the night staff nurse realises a particular resident
has not had his epilepsy-control drugs at all that day. In this, relation, there should be regulate
the practices of safeguarding that is critical to protect such abuse.
There is defined a procedure which can be acquired by Mr. Arthur in order to preserved
clients and colleagues from any kind of risk and harm.
 For the protection, it is necessary to service providers to design policies by following the
regulation and guidelines that must be followed by service providers.
 Personalised care planning will be done social care home for ensuring the protection of
both from harm.
 Risk assessment as well as risk management will be done in order to determine future
uncertainties and manage them timely (Littlejohn, 2012).
 Workers will be informed that probable risks and the ways of prevention from these risks.
 Partnership working will be promoted in health care homes so that the colleagues will
work in an adequate manner and can be protected from harm.
 Moreover, proper record keeping of patients will be done so that employees will get all
the required information related to the patients and serve them in an adequate manner.
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TASK 3
1.4 Ethical dilemmas which can raise in providing health care services
The field of health and social care organisations is surrounded with expected ethical
dilemmas and conflicts. There are several controversies which can occurred in this area are
potential legal violations on the part of a client or colleague, the necessity to select between case
alternatives that do not meet client needs, reporting unethical or illegal behaviour on the part of
the client and negotiating roles and responsibilities when working with vulnerable population
members (Lundgren and McMakin, 2013). As per the case study, Mrs. Helen was a pregnant
women founded in a critical condition due to a car accident. She was suffering with internal
bleeding and suggested to blood transformation or having an emergency surgery in order to save
herself and fetus as well. But the lady was refused take blood from hospital cause of her believes
or faith on a specific religion. As a human being people have right to take their own decisions.
Thus, it is required for care takers to manage organisational policies in well being manner all the
time, beside this in certain situations rules are not enough to deal with them effectively. It results,
conflicts among employees and service users.
3.3 Effectiveness of interpersonal working
The term inter personal working can be described as group of people which belongs from
various cultural, disciplines and working skills in a same institution. Here, individuals are
interacted with each other to share their ideas and knowledge and getting better outcomes. Along
with this, inter-professional working supports to health care entities in order to handle patients
belonging to various difficulties. As per the case study, it is advisable to home cares to apply an
inter-professional working style that assists care workers to provide efficient facilities to patients
according to their needs. Here, Mrs. Helen believes in religions and cultural thus she refuse to
take blood from that hospital. In order to convince her, service providers can use other
techniques or acquire other care takers to so as to give her maximum level of satisfaction
(Magnavita and Heponiemi, 2011). Since, managers can also discuss actual condition of patient
and then set objectives to bring him back to the best of his health. It results, this would raise the
client satisfaction level and attain recovery of the patient as soon as possible.
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TASK 4
2.1 Implementation of policies, legislations and code of ethics
Regulation of policies, legislations, laws and code of ethics within healthcare entities is
linked to cater better services to people. Any kind of ignorance or carelessness can effect the
entire life of a patient. Thus, set of actions, code of ethics and rules must be formulated to
conducting services.
Aged care act, 2006 stated that important causes which might be prohibited due to
mishandling of measurements that are used while giving treatment to injured patient. On the
other hand, technical requirements should be also accessed.
Care standard act, 2000 also ensure that patients needs an integrated treatment
opportunities. Sometimes, aged people are more conventional in nature they cannot be
influenced easily. Thus, while giving treatment to them several new and innovative techniques
can be used for winning their satisfaction level (Phillips, 2016).
Care Homes Regulations 2001, makes provision about the conduct of care homes, in
particular as to health and welfare of service users, and as to the facilities and services that are to
be provided. Provision is also made about record keeping, the staffing of homes, the fitness of
workers, and about complaints.
Various policies and laws are followed by health care organisations, like- health and
safety, managing records of patients, risk assessment, confidentiality etc. there is also needed for
administration to boost up the effectiveness of policies.
2.2 How to develop local policies
For health and social care it is very important to build different policies and legislation
that can helping to provide effective services to patients. In this process government of a country
play most important role to implement different kind of law according to their legal terms and its
valuations. These kind of things in this process help to improve certain things like carelessness,
negative facility for clients and patient's entire life policy that are related top health supplement
issues of them. This process is required quality standard, appropriate rules, different practices
and legislation that needs to be designed in effective manner and use to conducting various
services in exact form. Terms and services in this division is belongs to some technical policies
that implemented on equipments and other services that provided to clients and customers. For
health and social care practices it is required to build law and legislation according to different
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nation and different countries that affected from various disease. In this process government and
some private bodies also provides their contribution to make things clear for clients who needs to
understand them in specific manner. For those v organisations employees and other authorised
bodies make things clear and effective that implemented in legislation to health care sector.
Different kind of policies are regulated in this term such as health and safety, confidentiality of
clients diseases and their documents, maintaining record in exact manner, or boost effectiveness
in treatment process. All these things of this legislation are making things effective for customers
and clients health care.
2.3 Impact of national policies on organisational policy or practice
All these kind of policies and procedures on are affecting on organisational policy and
practices to getting effective benefits for clients. Local policies and procedures are generally
developed according to requirements of national policies as it support in meeting with
appropriate standards. It can be seen that legal authorities and bodies should focus on
establishment of various policies as well as procedures as per the specialisations and health care
standards. Health care services and values are very effective factors which must be required to
considered by management of those factors which is related with cultural diversity of local
populations.
On the other side, it is very necessary to ensure that all professionals of health care are
well trained as well as good trained that use of various tools and techniques that support in
providing better services and faire treatments process. In this requires different innovative
techniques in business practices so that overall structure can be improved according to national
policies. For example, various services are banned in national policies then it is very effective or
beneficial for health care firm to follow policies or procedures for achieving set targets and meet
predetermined goals or objectives. The most important thing is that it must be considered about
techniques and alternatives for effective healthcare services
3.1 Theories that can accentuate healthcare practices
Theories and models which can underpin health care activities are followed by care
homes in order to formulate effective policies and strategies. It results to provide better and
efficient services to people. Below describe several theories that can be acquired while
implementing healthcare practices, such as-
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Care providers also recognise Maslow’s theory of needs; it supports to frame a better
understanding of needs and wants of patients. Thus, they need to providing treatment according
to the needs and wants of the people as they can easily recover from issues or dilemma. Maslow
has categorised individual's needs hierarchy manner; the theory entails that illness is a part of
human nature so that relevant care should be catered to reduce this. The theory entails that
inequality among social classes which are divided on the basis of quality of services. The high
class people will get high efficient quality of services whereas low middle class people suffers
from low quality services.
Another theory that will help care practitioners is Erikson’s Eight Stage Model.
According to Erik Erikson, there are over eight stages of Psycho Social Crises. The theory states
that it is essential for care practitioners to take care of mental patients. Erikson has divided the
crises according to the age group. They should asses the age of a patient and then provide
treatment accordingly. Along with this, the theory is focused on different standards in order to
decrease issues which are occurred in health care sectors. Sometimes, barriers can occur cause of
socialite impact on human body and mind while symbolic interaction (Reeves and et. al., 2011).
It occurs where people are familiar with illness and easily reach towards services to get
protection against diseases. Care practitioners should try to resolve these crisis as failure to
overcome these crisis will affect the psychology of the patient which will affect the psychosocial
development of an individual.
M1
While working in health care sectors, I identifies that laws, legislations and code of ethics
have profound impact on healthcare practices. This improvement protects both clients and
practitioners as well as give piratical guidance to employees as they can perform their all roles
and responsibilities. For example- data protection act, 2000 supports to manage the
confidentiality of patients; it assists to retain trust and faith of patients within HSC organisations.
M2
There are several theories that helps care providers while implementing various policies
and code of ethics. Maslow's theory stated that relationship between doctor and patient is
hierarchical in nature. It focuses on providing necessary instructions to service users and
expected that they will follow them. In health care entities, the theory can be applied on
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transactional basis. Moreover, users will follow all the directions which are rendered by health
care centres and give recognition in return. This, it is essential for administration to acquire this
theory in order to manage a balance between income level of people. This will facilitate to render
better treatment to people and get rid from conflict situations. By using this theory, health care
sectors will reduce their cost of operations.
TASK 5
Portfolio
Name
Job Title
Health & Social Care Sector
My role and Responsibilities at
health care centre.
My performance Objectives
(strengths and weakness of my
contribution at work) – (4.2)
Areas of recommendation
of my work
My Roles and Responsibilities
at work:
It is the responsibility of
service providers to ensure
about the dependency on the
client's autonomy.
I also monitor all services
which are getting supplied to
clients, and the right is reserved
and applied, is sure to be met.
While working in a health and
social care sector, I recognise
that there is essential for it is
essential for workers to ensure
about effectively running of
organisational system.
As a care taker I also organise
various principles and standards
for the organisation so as to
maintain ethics at workplace.
the organizing principle of the
organization is important.
Here, I realise that there is no
With an aim of attaining
good practices there is
required personal and
professional development of
employees. In this manner, I
should attend training and
development programmes
so as to gain additional
knowledge regarding
health care services. It will
support me to boost up my
skills as well as comply
with altering needs of the
diverse population in a
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Performing my role, we are
feeding, health and physical
activities can meet the physical
demands of the clients.
In health care facilities, we are
filling our duty in order to
promote health and to ensure
about the safety of people.
Service providers believe that,
they are protected, if the client's
physical, mental and financial
interests remain same.
other workers has efficient
knowledge as I have being the
manager. So that my endeavour
is crucial in terms of providing
guidance to others professionals,
as they can effectively perform
their.
I also contribution in
formulation as well as
implementation of health care
policies so as to manage ethics.
To reduce misunderstanding and
misinterpretation, it is necessary
to organizational policies are
clear and blunt.
pervasive manner.
Along with this, an
integrating evidence into
social care practices also
helps me to cater superior
quality of services to
patients. It can be comprised
with monitoring and
dispersive current market
research which is adjacent
to health care practices.
CONCLUSION
From the above mentioned report, it get analysed that health and social care units are
liable for providing healthcare services to people as they can live their life freely. The report
stated that, care providers need to follow certain principles and ethics so as to manage legality of
of the organisation. Along with this, health care employees also have to develop various policies
and strategies so as to provide effective services to people and gain better future outcomes.
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REFERENCES
Books and Journal
Carayon, P. ed., 2016. Handbook of human factors and ergonomics in health care and patient
safety. CRC Press.
Glasby, J., 2017. Understanding health and social care. Policy Press.
Hymel, P. A. And et. al 2011. Workplace health protection and promotion: a new pathway for a
healthier—and safer—workforce. Journal of occupational and environmental medicine.
53(6), pp.695-702.
Jeffreys, M. R., 2015. Teaching cultural competence in nursing and health care: Inquiry, action,
and innovation. Springer Publishing Company.
Littlejohn, P., 2012. The missing link: using emotional intelligence to reduce workplace stress
and workplace violence in our nursing and other health care professions. Journal of
Professional Nursing. 28(6), pp.360-368.
Lundgren, R. E. and McMakin, A. H., 2013. Risk communication: A handbook for
communicating environmental, safety, and health risks. John Wiley & Sons.
Magnavita, N. and Heponiemi, T., 2011. Workplace violence against nursing students and
nurses: an Italian experience. Journal of Nursing Scholarship. 43(2), pp.203-210.
Phillips, J. P., 2016. Workplace violence against health care workers in the United States. New
England journal of medicine. 374(17), pp.1661-1669.
Reeves, S. and et. al., 2011. Interprofessional teamwork for health and social care (Vol. 8). John
Wiley & Sons.
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