Principles in Health and Social Care Report

This report delves into the principles of health and social care, examining how these principles are applied in practice, particularly in the context of caring for individuals like Ahmed and Sylvia. It explores the importance of respecting diversity, dignity, privacy, and independence in care settings. Th...Read More

PRINCIPLES IN HEALTH AND
SOCIAL CARE

TABLE OF CONTENTS
INTRODUCTION.................................................................................................................................3
1.1 How principles of support are applied to guarantee that Ahmed and Sylvia are cared for in
Health and Social Care practice.........................................................................................................3
1.2 Procedures for protecting clients from harm................................................................................4
1.3Analyzing advantages of using person centred approach with users of HSC................................4
1.4 Stating the ethical dilemma and conflicts involved in the case scenario......................................5
TASK 2.................................................................................................................................................6
2.1 Implementing policies, legislation, regulation and codes of practices.........................................6
2.2 Development of local policies and procedure in accordance with national policy requirement...6
2.3Evaluating impact of policy, legislation, regulation and codes of practices..................................7
TASK 3.................................................................................................................................................7
3.1 Theories on human growth and development..............................................................................7
3.2 Impact of social processes in HSC in diverse society..................................................................8
3.3 Evaluating effectiveness of inter professional working...............................................................8
TASK 4.................................................................................................................................................9
4.1 Roles and responsibilities as a Care worker.................................................................................9
4.2 Own Contribution for development of health and social care organization policy.......................9
4.3 Recommendations to develop the contribution to meeting good practice requirement..............10
CONCLUSION...................................................................................................................................10
REFERENCES....................................................................................................................................11

INTRODUCTION
Principle of health and social care clearly defines the way with the help of which
patients should be treated by different care workers as well as individuals. There are different
rules and regulations which must be followed by care workers at the time of taking proper
care of patients. In this respect, the present report is based on the different cases as per the
given scenario. Further, varied type of discussion is going to be entailed in the present study
on the basis of different cases. For this, principle of support is going to be explained with the
several procedures for protecting clients. In addition to this, policy, legislation, regulation,
codes of practice and standards on organization policy and practice are specified (Dolea and
et.al, 2010). By mentioning all these practices, providers can easily deliver best services in an
effective manner. Moreover, various theories that underpin health and social care practice are
going to be discussed in the present scenario.
TASK 1
1.1 How principles of support are applied to guarantee that Ahmed and Sylvia are cared for in
Health and Social Care practice
Angela is a care worker for Ahmed and Sylvia and she has noticed that caring for
Ahmed is increasingly exhausting for Sylvia, who is Ahmed’s informal carer. In order to
guarantee that they both are cared by Angela there are various principles which must be
supported such as respecting diversity and dignity, privacy, independence etc (Martin, 2010).
As per the given case, Angela decided to amend a care plan of Ahmed without discussing
with Sylvia. This has highly affected the situation of Sylvia as she already had information
about this. Both of them (Ahmad and Sylvia) are not given independence as they were
suffering from disease. Dignity: It is considered as a major point which should be maintained. It is quite
essential to determine that not any of their customers of patient lay down by any
member working at the centre. Angela must treat both of them (Ahmad and Sylvia) in
very well manner by respecting them (Butler, 2006). Their problems should be heard
so that appropriate care can be provided to them. Choice: Angela need to consider exactly what type of service (Ahmad and Sylvia)
wants as Ahmed has Alzheimer’s disease and Sylvia has a hearing impairment. Due to these
disease Angela must have to provide them appropriate care and quality of services so that
they feels motivated (Bergeron, 2001).

 Respecting diversity: Management people of care home show respect for all its
patients as well as service providers as they all belong from different culture and
background. Privacy: Another most essential task to provide better care for their patients is to keep
full privacy of all the information regarding their patients.
 Independence: It is quite essential to provide full freedom for treatment to their
patients and do not bound them for any type of treatment. Ahmad and Sylvia wants
care home services and they would rather like to stay at home and take care of such
things at home only (Price, 2006). Angela communicated the Ahmed’s support plan and
recommend that Ahmed be moved to a care home and due to this Sylvia feels that she can no
longer trust Angela. She wants to take such independent decisions which are not at all
possible in her case.
1.2 Procedures for protecting clients from harm
There are some or the other ways through which clients of the Angela can be easily
protected from any type of harm. These type of procedures can be define as clean
environment, protection of medicine as well as various other related activities. As per the
given case scenario, Ahmad and Sylvia both are suffering from different disease. In this,
Ahmed has Alzheimer’s disease (Seddon and et.al, 2013). It is a degenerative form of
dementia in which a person is not able to identify the difference between day and night as
well. In order to give him appropriate care a best care plan is amended for Ahmed so that he
can shift to care home. In addition to this, a person can be protected from any type of harm by
implementing best procedures such as cleaning. Further, all the serious patients those who are
having infectious disease must keep away from normal patients wards so that they do not
spread any type of harm for normal people as well. Ahmed is a patient who wants a proper
care and support so that he feels motivated. Due to this, he must be supported by experienced
carers who can ensure the safety and well being of patients (Protecting patients from
avoidable harm, 2014). Identification of their problems, making appropriate solutions as well
as implementing them are some of the best procedures in which user’s safety can be ensured
from any type of harm.
1.3Analyzing advantages of using person centred approach with users of HSC
With the help of the person centred approach Ahmed and Sylvia of health and social
care services can get better services on the basis of informed choices. With the help of this
approach they can take effective care. There are several users of HSC which must be served

with the high quality services (Price, 2006). However, they do not want to go care home due
to which it is better to provide them services at home only. Further, person centred approach
consider various factors such as personal, desires etc. and it helps in providing several
benefits such as:
Improved self esteem sleep patterns: With the help of adopting this approach both
Ahmed and Sylvia can get freedom. With this respect they can express all their views and
easily reduce the level of anxiety and anger. It is the best way through which they feels
positive and improve their sleep pattern effectively.
Improved quality of life: This is the best approach which generates positive attitude
among Sylvia and Ahmed. Both of them are suffering from different disease and they are not
able to conquer appropriate solutions for it (Csikai and Bass, 2001). They want services for
home rather than care home. Further, it is the best way to build good relationship with service
providers and improving the quality of life.
Supporting rights of service users: As per the given case and scenario, both Sylvia
and Ahmed are supported and provided every facility through which they can fall into the
category of their rights. It provides them a degree of safety and helps them in maintaining
their satisfaction level.
Maintaining their dignity:
This is another major advantage of using person centred approach by which dignity
towards one single user can be maintained. It is quite essential to treat them with complete
focus so that they can deliver the quality services.
1.4 Stating the ethical dilemma and conflicts involved in the case scenario
Ethical dilemma can be defined as a conflict that may arise at a certain time of
providing services. It may occur in between user and service provider as well. It is the tough
situation which forces individual to take right decisions on the basis of specified criteria.
Sylvia and Ahmed both are suffering from heavy diseases which is not so easy to be treated
(Morris and et. al, 2005). Both of them decided not to go at care home and they want services
at home only. However, Angela is caretaker who founded that it is taking care of Ahmed is
becoming quite difficult. There are several problems which are increasing day by day and he
is even not able to identify the difference between day and night. Most of the time he kept
walking in night by thinking that it is a morning time. Due to the critical condition of Ahmed,
Angela has changed his care plan and also considered the standard principle for respecting
their decisions. It has created a negative mindset and impression among Ahmed as he already

decided to stay at home and being cared by Sylvia (Cutler and Waine, 2003). Further, it
clearly represents that being a care worker, Angela needs to take several decisions for the
betterment of her patients. However, most of the time patients are not ready to go with the
decisions of care worker and it might create several ethical problems. In addition to this, care
home must ensure that they keep their patients safe from any kind of harm. Moreover, rights
for individual are known with their rights which are beneficial for them. On the other hand, it
creates huge harm for the working practices of health care centre. This is another major
ethical dilemma that whether the firm should allow practice of those rights for the service
user or not.
TASK 2
2.1 Implementing policies, legislation, regulation and codes of practices
As per the given case, Rachel finding a care home for her mother where she can get
proper treatment for her mum. However, it is quite difficult to search a right place for her
mother; still she is giving her huge efforts (Butler, 2006). In this aspect, government imposes
several kinds of regulations as well as code of practices Care Act 2014, regulations by Care
Quality Commission (CQC) and CQC codes or Nursing and Midwifery Council (NMC).
NMC gives clear standard for education as well as training through which nurses can make
appropriate career in working for HSC. It is the most effective concept which provides
appropriate care to the patients like Rachel's mum. According to the Care Act 2014, any of
the health and social care as well as care home needs to take complete measures to avoid any
type of accidents. In addition to this, CQC is another set of policy which assists local care
home. In such type of care homes local residents can take such services and set their quality
standards as well (Regulation of Health and Social Care Professionals, 2015). Care quality
commission gives assurance to provide quality services on the top best level and here
Rachel's mum can get best quality of services.
2.2 Development of local policies and procedure in accordance with national policy
requirement
The whole development of any type of local policies is highly dependent on the
national policy requirement. The Care Act, 2014 defines that management of care home need
to ensure that all service users are provided timely services as per their requirements. As per
the national policy requirement all people of the society can access quality services (Dolea
and et.al, 2010). On the other hand, local authorities are protected by any type of abuse and

neglect and they can promote any individual well being easily. In addition to this, local
policies must be developed in which they should promote diversity and quality in provision
of services. Every patient must be treated with full dignity and respect. Local policies are also
made to provide free charge of services to patients and proper awareness about the health
issues (Lloyd and Marjorie, 2010). Further, all such rules of national policy need to be
developed in the local policies so that all care workers feels motivated and provide effectual
quality services to their patients as well.
2.3Evaluating impact of policy, legislation, regulation and codes of practices
There are various policies, legislations as well as code of practices which are having
both positive as well as negative impact on the performance of workers. All those people who
worked with the local authorizes must have to follow a set of instruction as well as
boundaries. With the help of having appropriate policies, management team treated all its
patients with respect and appropriate contribution. As per the Health and safety Act all the
workers need to be provided full care and safety at workplace (Delbreil and Zvobgo, 2013). It
clearly determines well beings of workers and they use to provide high care of services to
Rachel Mum. Moreover, government has also set subsidy criteria on the basis of compliance
of regulatory framework through which performance of care home can be measured
effectively. Further, it can be stated that there is a positive impact of such legislations as any
of the HSC can bring appropriate improvement at the workplace with the help of following
these set of practices.
TASK 3
3.1 Theories on human growth and development
Being a care worker in health and social care organization it is very important for me
to consider the human development factors. For the purpose of human growth and
development following are the theories:
 Eriksons's Stage of development: Theory of Human growth and development was
described by Erik H. Erikson. According to this theory eight stages are there of human
development in which human start growing from infant to late adulthood. In each
stage person confronts, masters and face new challenges. Each stage is build up on the
successful completion of earlier stage of life. The challenges of stages which have not
been completed successfully can be reappearing as problem in future.

 Theory of managing loss and change: In 1969 Kubler-Ross have described the five
stages of managing loss and change (Tomey, 2009). These stages describe the normal
range of feelings that people experience when dealing with change in their life or at
workplace. These five stages of change consists the following stages, such as,
contradiction, anger, bargaining, depression and acceptance.
 Theory of managing stress and behaviour: In our health and social care organization
managing stress and behaviour of patients and employee is very important. It is
considered as a most important theory which helps in managing stress level among
care workers by providing them several motivational things.
3.2 Impact of social processes in HSC in diverse society
Somewhere the whole living of an individual is highly affected by the social process
which consist poverty, unemployment, social exclusion, marginalisation etc. There is a
diverse society in which people belongs to the diverse community, religion, culture etc. Due
to this civilization there income level also differs and most of the people of this society are
not able to afford the services of HSC (Phillips and Morgan, 2014). Services are provided as
per their income level which creates huge problem in getting quality services. This points
directly covers the poverty among people whether, unemployment takes place just because
asymmetrical distribution of income and lack of education as well. For poor people,
government has taken several initiatives and started various camps in which free services are
provided to poor people (Tomey, 2009). In addition to this, there are various regulatory
policies are forced by government through which well being of community can be ensured.
3.3 Evaluating effectiveness of inter professional working
Inter professional working can be define as a working with a team of experienced
people who serves different qualities from different areas. This creates a team and provides a
result of quality services. The overall team of inter-professionals includes therapists, doctors
and nurses. Working together they can serve better quality of services and they can also learn
various things from each other. Most of the workers are suggested to work under the
guidance of therapist and doctors so that they can learn more and give their best (Dolea and
et.al, 2010). It is the best way through which they can contribute towards the growth and
success of HSC. In addition to this, inter professional relationship build a team and reduce a
burden of any individuals. They can save their training cost as well as boost the morale of
employee to work hard.

TASK 4
4.1 Roles and responsibilities as a Care worker
Being a care worker in Health and Social care organization my role and responsibilities
are as follows:
1. Providing personal and practical care service to patients who are suffering from wide
range of illness and disabilities.
2. To assist service users with mobility problems and other physical disabilities,
including help in use of aids and personal equipment.
3. Confirming all policies, procedures and guidelines lay down by primary care unit and
other administrative aspects of the business.
4. By reporting to management immediately about noticeable changes in health,
behaviour and circumstances of patients helps in taking certain actions.
5. Maintaining accurate, concise, timely records of the service user's care, diary, sheets,
medication forms, financial transactions etc.
6. Responsible for working within prime care's regulations regarding the handling of
service user’s finances and accurate documentation of transactions.
7. Informing supervisors about any perceived problems or experienced difficulties with
the service provided to the service user.
4.2 Own Contribution for development of health and social care organization policy
For the development and implementation of health and social care organization policy,
my contribution as Care worker would be as follows:
 Quality service providing: Being a Care worker my contribution for developing
health and social care organization policy would be that I will provide quality service
to service users. I will ensure that service users are satisfied and improving from their
illness.
 Client management: further, i will meet up with more clients to tell them the benefits
of the policies. With the awareness about rules and regulations of the organizations
policies client can be managed effectively.
 Following Ethical norms: Moreover, I will ensure that my clients are aware of all the
organizational policies. I will tell them the positive factors of organizational policies,
but I will never hide the negative things also.

4.3 Recommendations to develop the contribution to meeting good practice requirement
For developing the contributions to meeting good practice requirement of service users, I
would make following recommendations,
 Feedback and suggestion: To improve the quality of a service I will take suggestion
and feedback from the professionals that how I can I develop myself, what I need to
learn and make the changes accordingly.
 In depth Knowledge: Further, I will gain more knowledge about my work criteria. I
will join training and development programs for improving myself. If I will have deep
knowledge about the daily work practices of a care worker I will be capable enough to
provide better care to patients.
CONCLUSION
From the above report on principle of health and social care it has been founded that
social process highly affects the working of HSC up to the greater level of extent. In order to
manage the whole performance of care home there are several regulations imposed by
government. Further, person centered approach is considered to be the most effective one
through which preferences of patients can be effectively taken into consideration.

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