Analysis of Quality Management in Health and Social Care (Report)

This report focuses on quality management within the health and social care sector, addressing key aspects such as establishing quality standards, implementing effective strategies, and identifying potential barriers. The report emphasizes the importance of service user empowerment and participation in enhancing service quality. It explores various quality management approaches, including Total Quality Management (TQM), and highlights the significance of addressing internal and external challenges, such as lack of trained employees and legislative changes. The conclusion underscores the necessity of maintaining quality standards to ensure effective service delivery. References include sources related to animal science, health concepts, and the use of social media in healthcare communication. This report provides a comprehensive overview of quality management, offering valuable insights for improving healthcare services and patient outcomes.

Managing Quality in
Health and Social
Care
TASK 2

Table of Content
• Introduction
• Standard which is present in health and social care organisation
• Implementing quality in health and social care
• Potential barriers in health and social care
• Conclusion
• References

Introduction
Managing quality is an essential part in health and social care
services that includes various perspectives and understanding.
Importance of other external stakeholder and service users,
students will learn the significance of both empowerment and
participation of service customers for doing functions of
improving quality confidence of services.

Standard which present in health and
social care organisation
 A standard have been frame in health and social care where
they can render high quality services to their users.
 For evaluating and measuring quality, it is necessary for
company is to set certain standard which help them for identify
major key areas that need to be improved.

Implementing Quality In Health And
Social Care
Management have to execute
appropriate quality services
so they can help in taking
care of their patients. In
health and social care
context, it is really essential
to manage and measure
quality standard services so
that recovery of patients
become possible in each and
every frame.

Contd..
Quality control: It is a process which utilised by many association
for managing and measuring quality standard of their product and
services.
Total quality management: This approach enable and support to
improve all kind of sections which need to get improvised.

Potential Barriers In Health And Social
Care
Barriers and hurdles are a part of every association whether
they work for profit or not for profit. Such barriers need
to be understood properly and formulation of appropriate
strategies against them is required to be managed and
maintained. There are two barriers that are as follows:
 Internal
 External

Contd..
 One of the barrier for HSC is that they have lack of trained
employees.
 Another hurdle associated with frequent changes in legislation
and government policies.
 Insufficient number of resources prohibits business to deliver
quality standard services to all patients which need to get
overcome with effective and appropriate methods.

Conclusion
From the presentation, it can be concluded that Quality
management is that concept which helps in maintaining the
standard for deliver services. For evaluating and measuring
quality, it is necessary for them to set certain standards which
help them in identifying major key areas that need to be
improved.

References
Damron, W.S. and Damron, W.S., 2013. Introduction to animal
science: global, biological, social, and industry perspectives.
Insel, P. and et.al., 2011. Core concepts in health.
Moorhead, S.A. and et.al., 2013. A new dimension of health care:
systematic review of the uses, benefits, and limitations of
social media for health communication. Journal of medical
Internet research. 15(4).

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