Reflection on Health and Social Care: Services and Diversity

This report is a reflection on the organization and services within health and social care, exploring various theoretical perspectives such as traditional bureaucracy, distributed leadership, political cycles, and clinical leadership. The report highlights the use of mind mapping in understanding these perspectives and the different types of services available at a national level, including primary, secondary, and tertiary care. Furthermore, it discusses the importance of diversity and equality in health and social care, emphasizing the roles of leaders and managers in promoting these values. The report analyzes the impact of diversity on service delivery, the strategic principles that support it, and the various services within health and social care, including preventive, promotive, and curative care. The conclusion summarizes the key findings, emphasizing the importance of different leadership styles and diverse service offerings in delivering effective healthcare.

REFLECTION - HEALTH
AND SOCIAL CARE

Contents
HEALTH AND SOCIAL CARE.................................................................................................................1
INTRODUCTION.......................................................................................................................................3
PART 1: Reflection on researching, preparing and presenting mind mapping board..................................3
PART 2: Reflection on Diversity and its impact on health & social care organisations..............................4
Part 3...........................................................................................................................................................5
CONCLUSION...........................................................................................................................................7
REFERENCES............................................................................................................................................8
APPENDIX.................................................................................................................................................9

INTRODUCTION
This reflection is based on the Health and social care. Health and social care can be
referred as the services which are made available by the health and social care providers. In this
professional and trained medical professionals are being included in hospitals and other facilities
in this social care, residential care activities are also being included in degree of health and social
care activities without having any intervention and involvement of any health care professionals.
This reflection will include the theoretical perspective of, how the health and social care is
organised with the help of the mind mapping. Different types of services in health a social care is
going to be explain what I found about it. Reflection on the diversity roles of leaders and
management in health and social care will be explained.
PART 1: Reflection on researching, preparing and presenting mind
mapping board
Learning about perspective of organisation of health and social care was the best part of module
as I gained wide knowledge over different approaches of management of care, types of services
at national and also about polices influencing well being. Also, in my opinion mind map helped
me in drawing clear outline of my learning on which I can reflect systematically by involving my
secondary knowledg(Alley And et.al., 2016). Developing a lesson plan can be time-consuming
and lengthy which is not possible for the teachers to provide. Therefore, I thought Mind Mapping
would be the most suitable method for develop learning related to health and social care policies
or practices. In order to create and present the mind map I created a central idea which was
organization of health and social care. It resulted in an effective start of my mind map,
perspective in health and social care was the root of my mind map learning. I used many
resources such as online articles on Health and social care which helped me to identify
theoretical perspective denoting organisation of health and social care. I identified that there are
four major theoretical perspectives in health and social care which are –
Traditional bureaucracy – In the research related to this perspective, I identified that power is
given to the leaders on the basis of traditions of the past in health and social care. However, I
also researched further and found that it is often an unpopular approach within health & social
care organisations such as NHS(Ginter, Duncan and Swayne, 2018) . The NHS confederation,

among many others have expressed concern that managers, specifically in strategic health
authorities and primary care trusts.
Distributed leadership – Further research on preparing and presenting the mind map, I
identified that the nature of NHS needs managers and leaders at various levels, leadership of
multi-disciplinary teams & small units of hospitals(Remington and Pollack, 2016) .
Political cycle – Another perspective of health and social care is political cycle of the NHS can
also lead to a short-term approach to management, according to this perspective managers fails
to focus on long term strategy as they need to deliver political imperatives.
Clinical leadership – I also identified that clinical leadership is also a significant approach
within health and social care. It suggested that clinicians must be more closely involved in the
management process & be a part of decision making process related to the utilisation of
resources(Boulware and et.al., 2016).
From all the above theoretical perspectives I learned that distributed leadership can be an
effective approach or method within health and social care organisations. As this type of
leadership helps in dividing work and authorities equally at each and every level of health and
social care organisations. I understood that focus of distributed leadership is re-emphasised by
the National leadership council, whose vision is that world-class leadership development and
talent will exist at each and every level in the health system to make sure high-quality care for
everyone.
PART 2: Reflection on Diversity and its impact on health & social
care organisations
Further investigating on health and social, I identified that equality refers ensuring each and
every employee in the health and social care organisations has equal opportunities, regardless of
their abilities, their lifestyle or their background. While making the mind map I also learned that
diversity refers to appreciating the differences between individuals and treating their culture,
values, beliefs and lifestyle with respect(Baldwin, 2016). Each and every individual needs to
have access for the care and support that they require regardless of their specific situations or
circumstances. Staff in health and social care sector has a responsibility of promoting diversity
across each and every area of their work, providing services which are personalised, diverse and

fair. My mind mapping activity helped me learn that diversity is an important element in the
delivery of quality health and social care services. Good practices must motivate and promote
these values as much as possible(Redmond, 2017). Mind map presentation assisted me in
increasing my knowledge related to the importance of diversity in health and social care
organisation. It is very necessary for every worker within healthcare sector needs to ensure that
the services users are treated with equal and dignity through their work. Diversity and equality is
never treated as a bonus in terms of delivery of services, it is one of the most important parts of
service planning in health and social care sector. According to an article on diversity in health
and social care organisations which I investigated during preparation of the mind map, I learned
that it is the duty of each and every leader or manager working in health and social care
organisations to promote diversity as well as equality. There are some common core strategic
principles which outlines a consistent approach tocare provision ensuring that diversity and
equality are taken into consideration while making every decisions at a strategic level. I
identified the following core strategic principles related to health and social care –
Commitment to human right values, equality and diversity – Each and every health and social
care provider needs to promote diversity through their core values, mission statement and
strategic action plans.
Promoting equality, human rights and diversity in decision making – Managers needs to make
sure that decision making, governance and partnership working all encourage and promote
equality and diversity through implementation of tough organisational processes and policies
which are constantly implemented in every business area.
Advancement of equality, human rights and diversity – Activities of business are planned with
diversity & equality in mind for ensuring the development of constructive relationships with
partner agencies and service users.
Part 3
With the help of the mind mapping I have identified that there are different kind of the
services in the health and social care these services are primary care, outpatient care and
emergency care. In this other service are also included that are laboratory and diagnostic acre,
preventing care, pharmaceutical care and many more. I also have understood that not each and

every one need all these services. Apart from this I have identified that there other service are too
in perspective of the health and social care. All these services ae segregated in three different
categories. I found that these services are vey helpful at nation level of the health and social care.
These services consist primary, secondary and territory services. While doing mind mapping I
also have understood that these services are further divided in to three other categories namely
GPs and community services, hospitals and specialists and also the specialised consultative
health care referred from the primary and secondary unit.
I identified that GPs and community services are referred to the mental health care of the
individuals and whole family in this wide range of the services are included advice to the
physical problem, advice on the mental health, diagnose and treat them and help them to their
long-term treatment(Glasby, 2017). While creating mind mapping, I have analysed that this have
other system like preventive, promotive and curative and supportive. Preventive health check is
manly work with the aim of eliminating the risk by detecting the illness of the patients at early
stage. This helps to identify the and minimize the risk factor from the patents.
I understood from the mind mapping that health care and social service at national level
also include the supportive service from in the GPs service, in this supportive system basically
health council is being done by providing the support in their mental health problem.
Another service which I have found while developing mind mapping is that GPs
community service has another service is promotion services, in this promotion helps to enable
the people in increase their health by having the control over their health. It cover the wide range
of the social and environmental intervention that are being designed to give benefits to the
individuals(Curtis and Burns, 2015) .
I also identified that in the secondary services of the health and social care at national
level, hospitals and specialist also being included. And in this category specialist medical input,
diagnosis, initial assessment and treatment planning are included. From the mind mapping, I
analysed that inputs can be workforce in the health care and social care that take care of the
patents and people. Advance and specialist technical equipment. All the work force is specialist
in their work to perform health and social service at national level. I also identified that all these
advance and specialist helps the

While developing the mind mapping, also have identified that these specialist medical
inputs help the health and social care by diagnosis the illness of the people at initial stage so that
can treat them better by building strategies and planning to treat them.
I have learned that the Tertiary services in health and social care which is specialized in
consultative health service basically for the Referrals and Inpatients. It is obtain high degree of
medical care over the extend period of time which involves the complex and advance process
and treatment that has been performed by the medical specialist.
I have learned that there are several roles and functions of the Tertiary services in health and
social care such as it provides highly specialized treatment to the patients like transplant,
neurosurgency and it also secure the forensic mental health care. This health care refers to the
third level of the health system where the specialized consultative care has been provided form
the primary and secondary sources. In This type of services is also provided by the medical
research institute and medical collages
CONCLUSION
From the above reflection it has been concluded that health and social care at national
level consist the deferent theoretical perspective in denoting the organisation of health and social
care these theories are political cycle, clinical leadership and many more that helps the leaders
and management of the health and social care at national level. It has been also summarised that
there are different types of the leadership and management with having the diversified roles in
health and social care at national level. From this reflection it also been identified that there are
different services in the health ns social care at national level like primary. Secondary and
territory. All these services have their own aim to treat people. It has been evaluated that these
services further consist the different services like specialist medical inputs, advance medical
investigations, preventing and promotive check-up system and many more.

REFERENCES
Books and journals
Glasby, J., 2017. Understanding health and social care. Policy Press.’’
Curtis, L.A. and Burns, A., 2015. Unit costs of health and social care 2015. Personal Social Services Research Unit.
Boulware and et.al., 2016. Race and trust in the health care system. Public health reports.
Baldwin, M., 2016. Social work, critical reflection and the learning organization. Routledge.
Remington, K. and Pollack, J., 2016. Tools for complex projects. Routledge.
Ginter, P.M., Duncan, W.J. and Swayne, L.E., 2018. The strategic management of health care organizations. John
Wiley & Sons.
Redmond, B., 2017. Reflection in action: Developing reflective practice in health and social services. Routledge.
Alley And et.al., 2016. Accountable health communities—addressing social needs through Medicare and
Medicaid. N Engl J Med. 374(1). pp.8-11.

APPENDIX
Mind Map