Health and Social Care Practices: Case Study of Fleetwood Hall Home

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PRINCIPLE AND PRACTICE IN
HEALTH AND SOCIAL CARE
1

Table of Contents
INTRODUCTION.....................................................................................................................................3
LO1........................................................................................................................................................4
1.1......................................................................................................................................................4
1.2......................................................................................................................................................5
1.3......................................................................................................................................................6
1.4..........................................................................................................................................................7
LO2........................................................................................................................................................8
2.1......................................................................................................................................................8
2.2......................................................................................................................................................9
2.3....................................................................................................................................................10
LO3......................................................................................................................................................11
3.1....................................................................................................................................................11
3.2....................................................................................................................................................12
3.3....................................................................................................................................................13
LO4......................................................................................................................................................14
4.2........................................................................................................................................................14
4.3....................................................................................................................................................15
CONCLUSION.......................................................................................................................................16
REFERENCES........................................................................................................................................17
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INTRODUCTION
In health and social care several organizations are providing care and services to the service seekers
in order to improve the health and wellbeing of the individual. Social care workers are playing a
great role in the overall effectiveness of the organization. The principle of social and health care
practice defines a various procedure, policies, codes of practice and regulation on organization
policy.
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LO1
1.1
The principle is fundamental values, rules or norms that represent what is necessary and positive for
an organization, community, group or person that help to identify the wrongfulness or rightfulness
of its action (Mitchell and Golden, 2012). Fleetwood hall home delivers cultural competency training
to staff members and fulfils the need of service used to increase the satisfaction of LGBT (lesbian,
gay, bisexual and transgender) and BAME (black, Asian and minority ethnic) patient. The health and
social care organization need to follow some principles in order to deliver good care and support
 Promote effective communication and relationship (Mitchell and Golden, 2012)
 Promote health
 Provide individualized care
 Promote anti-discriminatory practice
 Encouraging independence
 Protecting individuals from abuse
 Risk-taking responsibility
Promote health:- Fleetwood hall home has a primary responsibility to provide proactive care and
treatment and make every possible initiative in order to promote health (Mitchell and Golden,
2012). Home care must assess various awareness and development session to promote health and
its benefits.
Protection individuals from abuse:- the service user should be protected from neglect and abuse
services. Abusers are often taken advantage of the relationship. Everyone is provided for equal and
safe treatment and care (Brett et al., 2014).
Encouraging independence:- the LGBT and BAME patient should provide their independence and
protect health and safety. These patient provide equal rights and support in society than other
people. The workers should have the responsibility to maintain respect and dignity with the patients
(Brett et al., 2014).
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1.2
Harm can be defined as any injury or omission is done by a person to another person. It may be
physical injury or can damage dignity or reputation. Abuse can be defined as something used for the
wrong purpose that is morally wrong or harmful (Kapur et al., 2013). In Fleetwood hall home, service
user is physical abused (harming children, forcing to use drug and alcohol, damaging property),
emotional abuse (trying to isolate from friends and family, humiliating, blaming patient for the
abuse, punishing) and mentally abuse (not taking care and support, mentally torcher) by the health
care workers (Kapur et al., 2013).
The health care workers should have the responsibility to provide health and safety measure to the
service user. A manager in-home care introduces various intervention to protect the health of the
individual. Fulfilling the basic need of the service user is the primary responsibility of caregiver.
Proper development and training session should be conducted on a regular basis (Manthorpe and
Moriarty, 2014). Monitoring of services and equipment should be carried out in order to know the
efficiency and risk associated with it and make sure about the area of improvement in other
organization. The risk assessment of the service user is done on a regular interval. A manager should
introduce RIDDOR and COSHH act to control injury and substance hazard. The data and record
should be protected safe and secure under the Data Protection Act (Manthorpe and Moriarty, 2014).
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1.3
The person-centred approach can be defined as a type of care needed to person, judging the need of
the individual and the methods by which care and support to be provided. The health care
professional should possess information-giving skills and problem-solve in addition to being flexible
(Glasby, 2017). There are various benefits of the person-centred approach with the patient in
Fleetwood home care:
Person-centred approach create a healthy, beneficial and positive environment for the LGBT and
BAME patient at the hall home. The whole environment becomes cohesive and things are under
control and become easy to manage (Glasby, 2017).
The LGBT and BAME patient become self-motivated and they feel happy and have a feeling of free
and being wanted.
The person-centred approach helps to build a better relationship in society. The LGBT and BAME
people fell a sense of association with the health care workers and hence they are very cooperative
because the bond has been developed with them (Morgan and Yoder, 2012).
Usually, LGBT and BAME people are not being accepted by the society and devoid of various
opportunities and hence a person-centric approach can help to adopt the change in their life
towards a positive direction.
A person-centred approach improves the health and wellbeing of the service user and encourages
creativity. It buildup a responsibility to take risk and decision for their betterment (Morgan and
Yoder, 2012).
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1.4
An ethical dilemma can be defined as a situation in which a decision is made between two
undesirable alternatives. The health care professionals have to face various conflict and ethical
dilemma arises when offering protection, services and care to the service user (Hunter, 2018). A
health care professional maintains organization policies for the betterment and wellbeing of the
patient, but in some situation, the laws and policies are not able to implement fully which is
essential and hence moral dilemma build in these type of situations. Various conflict may arise
between health care professionals and service user's culture, beliefs and values (Hunter, 2018).
The main aim of the health care professional to solve patient problems at a biological level and it
may lead to ignoring the ethical challenges. In the given case scenario of Mrs Z who is suffering from
Alzheimer disease, the health care professionals were in dilemma and need to make a decision
whether to use transit strap to prevent falling or not as she does not like them (Baum et al., 2013).
This would be challenging because the key principle of support to provide the best possible
treatment, on the other hand, the dignity and choice of the patient should be respected. And hence,
there is a need in the case of Mrs Z to decide between two substitutes. The ethical policies and
guidelines are proposed by the NHS for all the practitioners in order to continue improvement in the
services (Baum et al., 2013). The ethical policies and guidelines are proposed by the NHS for all the
practitioners in order to continue improvement in the services.
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LO2
2.1
Legislation can be defined as a set of laws proposed by a government or made official by a
parliament for the safety of the public. Legislation and regulation are the consequences of policy-
making however but of proper implementation of laws in the health and social care affect the
further development of policy (Curtis, 2013). The NHS assess various legislation, policies, codes of
practice and regulation to make sure they are specific and appropriate to the changing cultural,
financial and ethnic background of the public. Currently, health and social care act 2008 are widely
used legislation in the flown of health care in the UK (Curtis, 2013). Under this law, the health care
workers, as well as a service user, are prevented from infection. The registered provider manage and
monitor the infection control measure and use risk assessment to know the susceptibility of the
service user. It provides a clean and hygienic environment that is safe for the user. It ensures that all
health care staff are fully involved in the process of prevention and control measure of infection
(Norwich and Eaton, 2015).
Another policy that needs to implement in Fleetwood hall home is the Equality Act 2010. The
manager has a responsibility to improve and continually monitor human right, diversity and equality
within the home (Norwich and Eaton, 2015). The patient should be treated equally without any
discrimination of race, caste, gender etc. however, these policies are needed to be implemented in
the hall home in order to provide equal care and support and to be protected from infection.
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2.2
In the health care sector, policy and procedure development involve recognizing a need, gathering
data and information, consulting, drafting and review it (Speed and Gabe, 2013). The step of policy
development are
 Identify need
 Identify who will take the main responsibility
 Gather data and information
 Draft policy
 Consult with stakeholders
 Approve or finalize the policy (Speed and Gabe, 2013)
 Consider whether the procedure is required
 Implement
 Monitor, revise and review
Various policy and procedure depend on the need of the patients (Lin, 2012). Policy and procedure
are proposed in Fleetwood hall home in line with national policy requirement in order to provide the
best care and treatment on the basis of the condition of the patient. Hall homework with social and
health care organization to fulfil the need of the patients (Mullick et al., 2013). In the organization,
health and social care policy are developed to protect the patient as well as the health care workers
to protect from infection. The policies are generated to eradicate barriers to incorporate care. In
addition, the policy has been proposed so that the patient is allowed to choose the services that are
best for them and it can be based on the financial plan (Lester, 2013).
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2.3
Code of practice, legislation, regulation and policy have a considerable impact on practice and
services of Fleetwood hall home. Following policy, legislation, code of practice can improve the
performance of the organization and subsequently it protect service user as well as health care
workers (Vickers, 2013). Without laws, policies and code of practice, health and social care find
various difficulties in order to deliver care and services. The objective of code of conduct, policies
and legislation in the Fleetwood hall home is to make sure that quality of standard is up to date, safe
and ethical care should be delivered, and pertinent to all the individual (Vickers, 2013). The health
and social care policy have a great impact on the hall home as it ensures the safety and wellbeing of
the individual and health care workers. Each policy and procedure ensure that each service user
treats with good care and professionalism (Svetina, 2014). The various benefits of legislation and
code of practice in hall home are
 It safeguards that there will be consistency and uniformity in decision
 It ensures the roles and responsibilities and provides a proper framework for planning
 It ensures that the care and support is provided in an efficient manner
The code of conduct describes how health care worker behave (Svetina, 2014). It is used to protect
the individual who uses services in health care. Legislation and code of conduct work together to
make sure that the service user cares according to the policy and procedure that direct the
organization.
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LO3
3.1
The theory is a system or supposition of the idea that explains something based on general principle
or activity (Hood, 2012). There are several theories in the health and social care setting such as
behavioural theory, Freud theory, Erickson theory and Maslow’s hierarchy of needs
Maslow’s hierarchy of needs is based on the concept of the need of the individual. According to this
theory, the need of the individual is classified into the various level and basic need should be given
first preference (Hood, 2012). These need may be of several types such as working condition, food,
shelter, clothes etc. this theory can also be identified as motivation theory and it is being used in the
social care sector. Physical or physiological demand is the most important need in Maslow's theory.
Another theory that is being practiced in Fleetwood hall home is cognitive learning theory (Brock et
al., 2013). It is an extremely dynamic procedure which explains that human observes the facts,
interpret it and subsequently rearrange it into new vision or perceptions. For example, a health care
worker should think the need of the patient when interconnected with him, observed his actions and
the need he is seeking should be understood (Brock et al., 2013).
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3.2
A social process can be defined as an action, activities and operations that are used to interact
between people (Joseph et al., 2012). There are various types of the social process such as isolation.
Loss, immigration and recruitment, attrition and education and training. The social process may
have positive as well as negative impact on the patient in the Fleetwood hall home (Joseph et al.,
2012). The social process can affect the service user in the following ways:-
The individual in the care centre may find other compatible people and love of spending most of the
time with them as they enjoy the company of each other.
Peer group in the care home provide the elderly patient with a partner and sometimes friends.
When they spend time and interact more, a social bond is a form and people start enjoying the same
(Joseph et al., 2012).
Every person in health care must get a chance to share their idea and opinion and interact with
others. The social process in social care is implemented in order to improve the recovery of the
patients those are suffering from the chronic case or psychological disorders (Joseph et al., 2012). In
addition, it has been noticed that social process have a great impact on the user habits, lifestyle and
mental state. The social process is necessary for refreshing the mind of service user and insist on
positive health behaviour.
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