Managing Financial Resources in Health and Social Care: A Report

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MANAGING FINANCIAL RESOURCES
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Table of Contents
Introduction......................................................................................................................................3
LO 1.................................................................................................................................................4
LO 2.................................................................................................................................................7
LO 3...............................................................................................................................................11
LO 4...............................................................................................................................................15
Conclusion.....................................................................................................................................18
Reference List................................................................................................................................19
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Introduction
Health and social care is such a service that is provided by such organisations like hospitals.
These ensure that the people are treated well and are served with care so that the reason for their
appearance in the hospitals is accomplished. Such institutes help the people from getting cured
from the diseases that are affecting them. There are number of employees work under this sector
who serves the people. The assignment will consist of planning for recruitment of the new
employees and the relevant legislation will also be explained in this sector. The method of
appraisal of the employees will also be explained in this report. Different styles of leadership will
also be explained in this assignment that will cover all the aspects of the business, where health
and social care is practised. These will be provided in the assignment to help the organisation
understand about what they need to perform.
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LO 1
1.1 Explain the factors that need to be considered when planning the recruitment of
individuals to work at London Nursing Home
A proper strategy is applicable for the recruiters before they start the whole process. This
strategy is termed as the recruitment plan (Burke and Noumair, 2015). These include the
different types of processes that will be followed by the organisation London Nursing Home to
recruit new candidates. The factors that are necessary for the recruiters to consider in regards to
the planning of recruitment will be analysed below:
Announcements
This is a necessity of the HR department of London Nursing Home to announce the details
related to the processes of recruitment that includes the dates of application and the date of
interview. This also includes the information related to the post for recruitment.
Recruiting Timeline
The timeline for recruitment is another aspect that is necessary for the HR department to inform.
This includes the start date of accepting the applications to the end date. This part also includes
the date of recruitment for the desired post at London Nursing Home.
Interview Schedule
The schedule of the interview is also necessary to be informed by the organisation so that the
interviewee gets to know about the interview (Kang et al., 2016). This will help London Nursing
Home to recruit the people in an easy process.
Assessment Tools
The assessment tools will help London Nursing Home in taking the interview. This will help
them in performing their work properly during the time of the interview.
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1.2 Explain how relevant legislative and policy frameworks of the home country influence
the selection, recruitment and employment of individuals to work in London Nursing
Home
There are different relevant legislations that are present in health and social care services that are
organised by the organisation London Nursing Home. These influence in the selection,
recruitment and employment of the rightful candidates (Özsoy and Ataman, 2017). These
legislations are “The Health and Social Care Act 2008” that includes all the rules and
regulations that are necessary for the establishment London Nursing Home.
“The Equality Act, 2010” states that there cannot be any kind of biasness during the selection
and recruitment of the potential employees. This important legislation is present in the United
Kingdom that affects the process of selection, staffing and employment of the candidates in
London Nursing Home.
“The Equal Pay Act, 1970” states that all the potential employees that are finally selected in
London Nursing Home have the same qualification and capability for the same post needs to be
given equal payment.
“The Data Protection Act, 2018” states that all the information related to the candidates needs to
be protected by the management of London Nursing Home so that all the data is not leaked
anywhere.
“The Employment Rights Act, 1996” states that all the related rules and regulations of the
process of employment that is essential for the nursing home to follow during the time of
employing the candidates.
“The Workplace Regulations, 1992” states that it is the duty of the HR manager of London
Nursing Home to provide all the rules related to the workplace so that these are followed by the
recruited candidates of the organisation.
1.3 Evaluate the different approaches that may be used to ensure the selection of the best
individuals, and make recommendations for London Nursing Home
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Numbers of approaches are present that helps the HR manager to choose the right applicant for
the specified post. These are essential for the HR manager to perform those activities at the time
of selecting the candidates. These will be presented below:
Personality
This is one of the important approaches that is necessary for the HR to select the candidates.
Personality of the candidate must be positive so that he can face any kind of struggles to solve
any situations. These are vital for the HR manager to check in the candidate
Skills
The skills of the candidates are necessary to be checked by the HR manager of London Nursing
Home (Tyagi et al., 2015). The skills should match with the requirements of the post, which is
necessary for the HR to check before selecting the candidates.
Desire
There is a necessity for the candidates to posses all the desires of performing the job that they are
seating for. There is a necessity for the organisation to check for the desire in the candidates so
that they perform well in the business.
Attitude
This is another vital element that is necessary for the candidates to posses. These will make sure
that there is positive attitude within the candidates so that they perform their works properly.
The above approaches are necessary to be present within the selected candidates, which needs to
be checked by the HR manager during the time of recruiting and selecting the candidates.
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LO 2
2.1 Explain the theories of how individuals interact in groups in relation to the types of
teams that work in health and social care
As stated by Gafa et al. (2018), there is a significant involvement or role of team work within the
enterprises in the health care segment. It is through the medium of efficient teamwork that
organisations are enabled to ensure that there is optimum level of interaction within the groups
operating in it and the differing forms of teams working in it. One of the basic requirements of
London Nursing Home in the present situation is to ensure that all its individuals are interacting
properly within groups and team work in it is effectual. However, to do so, the organisation
needs using or referring to various theories related to team or group behaviour.
The two most suited theories related to team work, which can be applied into the context of
London Nursing Home, are Belbin’s team roles and the Tuckman’s theory. As stated by
Kiweewa et al. (2018), the theory for developing teams that highlights four most effectual stages
(“forming, storming, norming and performing”) necessary for forming capable and efficient
teams is known as the Tuckman’s team development theory. The absence or lack in London
Nursing Home related to existence of teams and the effectual coordination or effectiveness
within them, can be solved with this theory. The organisation can be forming its teams and
developing them with the theory to ensure optimum coordination between the members and the
effectual working shown by them. On the other hand, the theory of Belbin associated to team
work provides with nine differing roles that can be defined within a team and have been shown
below -
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Figure 1: Nine team roles highlighted by Belbin
(Source: Eubanks et al., 2015)
These team roles is going to be helping the London Nursing Home in deciding the particular
roles and responsibilities that individual team members would be possessing in each of its team.
This in turn would be helpful for the organisation to ensure that all its teams are coordinated,
distinct tasks are allocated for respective team members and each of the members in the ream has
tasks allocated to them.
However, there are diverse sorts of team, among which a few have been discussed below -
Formal groups - According to Mueller (2015), the teams formed within companies depending
on the possession of official authority so that desired objectives are fulfilled are the formal
groups. These teams are well defined and formed deliberately.
Informal groups - Such teams are the opposite of formal groups (Mueller, 2015). These are ill
defined and voluntarily formed.
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Work groups - Reeves (2018) defined work groups as the workers of an organisation who
usually work together cordially with one another so that a common goal or objective could be
attained.
Multi-disciplinary teams - In healthcare, multidisciplinary teams could be referring to those in
which the members in a team belong to diverse disciplines and all of the members would provide
specific and distinct services to patients (Reeves et al., 2017).
London Nursing Home, for development of collaborative teamwork, can form multidisciplinary
teams as well as work groups. Multidisciplinary teams would help the organisation to provide
specialised services for differing service users with differing health problems, whereas work
groups would facilitate it to look into its daily activities and its other functions. Both these types
of teams working within the organisation will be interacting with one another through the
theories of Tuckman and Belbin’s, as discussed above.
2.2 Evaluate the approaches that may be used by staff at different levels to develop and
promote effective team working at London Nursing Home
In all organisational contexts, developing and promoting team working in an effectual manner is
quite difficult. Diverse approaches need to be adopted by staff at diverse levels for developing
and promoting team working in its context. The following could be put to use in London Nursing
Home so that it can be developing and promoting team working among its individuals -
Team purpose - According to Sinek et al. (2017), one of the basic approaches necessary for
developing and promoting team working is the creation of the purpose of the team. Developing
the purpose of the diverse teams formed in the London Nursing Home would be helpful for the
organisation in developing and promoting team working through their participation in the
planning process, process of decision-making as well as solving its problems so that enhanced
quality services can be provided to service users.
Team morale - Creating employee morale is an essential aspect of developing and promoting
effectual team working (Real and Poole, 2015). By improving team morale and its focus, the
organisation London Nursing Home can ensure that it can be achieving productivity from
employees, which is absent in the current scenario, as team work can be developed and promoted
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through it. The organisation will also be enabled for decreasing its staff turnover and their
absenteeism since team morale will be developing and promoting team working, which will
enhance esteem and satisfaction among employees.
Team empowerment - According to Sieloff and Friend (2016), team empowerment could be
defined as the development of a team in which individuals are self-sufficient and all of them
work to attain particular goals with responsibility, corporate authority as well as responsibility.
Empowered teams formed in London Nursing Home would be assisting the organisation in
developing and promoting team working effectually by creating within them a sense of
responsibility, team coordination, and such other aspects.
Leadership - Team work, within an organisational context, can be effectually developed and
promoted through leadership (Endacott et al., 2015). London Nursing Home, with capable and
efficient leaders, will be able to lead and manage the members of their teams adopting diverse
theories, thereby developing effectual team working. This is also going to be leading the
organisation towards improving the capacity their team members have related to working under
pressure, thereby increasing their serious towards work, the quality of care services they provide,
ensuring growth in their confidence along with enhancing communication, listening and
cooperation among them.
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LO 3
3.1 Explain the ways in which the performance of individuals working in health and social
care can be appraised
There are two methods that are generally followed by the organisations in respect to the
performance of the employees (Anderson and Sun, 2017). These methods are traditional and
modern. Contents of both the methods will be explained below:
Traditional Method
 Ranking Method
This is a traditional method that can be followed by London Nursing Home in order to
provide appraisal for the performance of the employees (Amanchukwu et al., 2015). This
is done by giving ranks to the employees according to the performance they have done. Confidential Report
This is a traditional method that can also be used by London Nursing Home to provide
appraisal for the performance done by the employees. In this part, a report of appraisal is
sent to the employees those are confidential to praise them for the hard work that they
have done for the organisation.
Modern Method
 360 Degree Appraisal
This is a modern method of appraisal that can be followed by London Nursing Home to
praise the employees for their work. In this method a full certificate is provided to the
employees for performing well for the business (Cohen, 2017). These are beneficial for
the employees as they get proper appraisal for their performance.
 Management by objectives
This is a modern method of appraisal that can also be followed by London Nursing Home
for praising the employees for the work done by them. In this method, the employees are
marked according to the objectives that are accomplished by them. This is a very good
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method of appraisal that boosts the morale of the employees and they work properly to
achieve all the objectives that are provided to the employees.
The above methods of traditional and modern appraisal techniques are beneficial for the
management as these methods boost the morale of the employees and they work properly in
achieving the goals that are set for them.
3.2 Assess how individual training and development needs can be identified at London
Nursing Home
There can be a necessity for the training and development for the employees working under
London Nursing Home (Sweet, 2017). These help the organisation in checking the performance
of the employees and decide whether there is a necessity for providing training to the employees.
The process of identification will be presented below:
Monitor the performance
The performance of the employees needs to be monitored to check if they really need any kind of
training for their development. The employees at sometimes do not express their needs for
training. During this time, it is the necessity for the management of London Nursing Home to
monitor the performance and work accordingly.
Set up a focus group
A focus group needs to be set up to check for the requirements of training for the development of
the employees. These help the management to keep a constant view over the employees and
inform them whether they need any kind of training so that they develop the skills that are
present in them, which are necessary for the employees (Seidle et al., 2016). The employees get
extra care from the organisation so that they perform well for the business.
Ask the employees
It is necessary for the management of London Nursing Home to ask their employees whether
they are facing any problems in their work and they need any kind of training for their
development. This will give the management of the organiation a clear picture whether the
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