Working in Partnership: Models, Policies and Outcomes in Healthcare

This report provides a detailed analysis of partnership working in health and social care, focusing on the context of New Century Care nursing home in the UK. It begins by outlining the philosophies of partnership working, including independence, respect, power sharing, and informed choices, and evaluates the partnership relationships within health and social care services. The report then discusses various models of partnership working, such as local healthcare strategic partnerships, local healthcare area agreements, unified, coordinated, and hybrid models. It explains the current legislation, organizational practices, and policies affecting partnership working, including the Health and Social Care Act 2012, the Care Standard Act 2000, and the Mental Capacity Act 2005, and how differences in working practices affect collaborative efforts. Furthermore, the report evaluates the possible outcomes of partnership working for service users, professionals, and corporations, identifies potential barriers to partnership working, and proposes strategies to improve the outcomes of partnership working.

WORKING IN
PARTNERSHIP

Table of Contents
INTRODUCTION................................................................................................................................3
Task 1....................................................................................................................................................3
1.1 Philosophies of working in partnership in health and social care..............................................3
1.2 Evaluating partnership relationship within heath and social care services................................4
Task 2....................................................................................................................................................5
2.1 Discussing models of partnership working across the health and social care sector.................5
2.2 Explaining the current legislation, organisational practices and policies for partnership
working in health and social care ...................................................................................................6
2.3 Explaining how differences in working practices and policies affect collaborative working...7
Task 3....................................................................................................................................................8
3.1 Evaluating possible outcomes of partnership working for service users, professionals and
corporations.....................................................................................................................................8
3.2 Explaining potential barriers to partnership working................................................................9
3.3 Make strategy to improve outcomes of partnership working....................................................9
Conclusion..........................................................................................................................................10
References...........................................................................................................................................11

INTRODUCTION
Partnership working in health and social care is very important for medical professionals to
save life by providing quality services to patients in the specific area. This process contribute
effective role in the organisation to improve professional knowledge of the health and social care
members. In addition to this, it helps in increasing the efficiency of the organisations in the country.
It enhances the planning of health care corporations to render effective medical services for all
people (Samuel, 2011). This report is about New Century Care nursing home which provides
optimistic medical services to its medical victims in the United Kingdom. The present report covers
partnership philosophies and relationship within health and social care services. Further, it focuses
on the results of joint working for user of services and employees in the same area.
TASK 1
1.1 Philosophies of working in partnership in health and social care
New century care has various philosophies of working in partnership in health and social
care area. This concept reveals the set of values which relates with working with various health and
social care corporations. Mainly, Nursing home contains many approaches like empowerment,
independence, autonomy, respect, power sharing as well as informed choices to deal with patients. Independence- Independence shows ability of making decisions which is based on important
aspects. It defines personal characteristics like self-autonomy, ability and control etc. It also
helps the medical professionals to modify the environment as well as resources by using
own judgement (Munn-Giddings and winter, 2013). For example, doctors give full
independence to medical victims regarding their decision to cure its diseases in the New
Century Care.
 Respect- Concept of respect is basically way of protecting patient’s autonomy by giving
essential information of medical and care treatments. This process also provides autonomy
to make own decisions to medical victims. In addition, respecting and rendering importance
of the patient’s beliefs is also considered as the philosophy of respect (Lowes and Hulatt,
2013). For example, medical professional of New Century Care also keeps information
confidential of their patients regarding diseases to give them respect.
 Power sharing- Power sharing is communication between medical professional of New
Century Care and medical victims to achieve a mutual understanding in respect of roles,
responsibilities and handing power relationships (Cameron and et.al., 2014). For example,
patients share its diseases with doctor in the New Century nursing care. After the doctor
gives effective options to medical victims for choosing their cure on the basis of diseases.
 Informed choices- Information should be genuine which help the patients to make its

decision in the nursing home. For example, medical professional should provide right
information and their remedies. These things also provide reliability to medical victims for
taking perfect decision to cure its diseases in New Century Care.
Philosophies and theories do not provide the way people behave but it renders proper
framework for interpreting ethical confusions which may arise in some conditions. These things
contribute effectively for individuals as well as society for considering right decisions in the New
Century nursing home (Glasby, 2012). They give new directions and ideas on how to manage these
types of typical issues with values and ethics in the organization. This way, medical professional of
corporation can get better solution to solve ethical dilemmas for providing better medical services
for the patients.
1.2 Evaluating partnership relationship within heath and social care services
Generally, requirement of partnership working in health and social generated many factors
for Britain authorities to concentrate on health and social care issues. According to Mockford and
et.al (2012), many people in the nation are suffering from mental and other disease in UK. These
people are also facing many issues like fiscal and economic constraints, increasing ageing
population as well as medical needs of poor people. These issue oblige the New Century Care
nursing to perform combine operations to serve citizens of the country (Mockford and et.al., 2012).
On the other side, organisation gets the lower level of health results, typical situations, and
unnecessary expenses in the health and social service care. These things are affecting life of people
by increasing inaccuracies in diagnosis of illness and inappropriate health care decisions. These are
increasing risk towards health of people. For overcoming these things, partnership in working is
necessary for New Century Care in United Kingdom.
As per the Murray and et.al., (2013), there were few cases like Victoria Climbié and Mid-
Staffordshire NHS Trust who got media attention of poor partnership working with agencies and
health care professionals in the country. These things show lack of communication skills of medical
professionals in the organizations. Some of the cases are faced by New Century Care due to
miscommunication of doctors and nurses. In addition, patients of corporation ha s faced severe
results due to this kind of activity in the UK (Murray and et.al., 2013). However, collaboration of
health and care organisations also gives quality services and supports the patients to reduce various
types of diseases by using various strategies in United Kingdom. These joint practices help the New
Century Care to reduce the level of diseases by providing them with optimistic medical service
through doctors, surgeons and nurses in the Britain. This way, they can give huge benefits regarding
health and social care for the people of nation.
Hofmarcher and Quentin (2012) volunteer of New Century Care also form partnership to

provide better quality services to the society. Generally, successful collaboration needs optimistic
communication among health and social care members in the country. Organisations get many
benefits from these types of operations. Working in partnership contribute effective role in New
Century Care to remove barriers of progressive, stabilisation, provision of effective care of patients,
giving better facilities of medical education, employment training as well as its programmes.
Generally, these are main benefits of working in partnership for New Century Care organisation in
the United Kingdom (Hofmarcher and Quentin, 2012). On the other side, it also provides effective
experience to doctors and medical professional to deal with typical medical situations to treat
patients in United Kingdom. It helps in increasing the knowledge in the medical field by providing
effective medical services to people in the health and social care field.
TASK 2
2.1 Discussing models of partnership working across the health and social care sector
New Century organisation follows many models for working in partnership in the health and
social care sector. Firm can use practical and theoretical models to provide quality service to people.
Practical Models- These models are associated with local healthcare strategic partnership and
Local healthcare area agreements.
 Local health care strategic partnership- It also provides strategic joint operations between
two organizations (Rhodes, 2012). For example, New Century Care organization can
perform strategic collaboration with healthcare agencies to render better medical facilities
for people in specific area like mental and other diseases.
 Local healthcare area agreements- This type of joint operations is conducted by including
central government and local organisation of the healthcare (Brett and et.al., 2014). For
example, New Century care also fixes the proprieties, mission, vision and objectives. It sets
out plan to implement these things with the help of proper funding to render medical
facilitates for patients with help of heath care professionals in the country.
Theoretical models- These models includes Unified, coordination, Hybrid types:
 Unified Model- It provides trust and it contains single financial system, one strategic
direction, objectives as well as aims in health and social care area (Hunter and Perkins,
2012). For example, New century Care can get various advantages to implement this model
like reduced delay cost, designing integrated system as well as less waiting time at the time
of providing medical services for patients in the UK.
 Coordinated Model- This approach provides effective facilitates to work in an autonomous
way (Braveman and Gottlieb, 2013). For example, New Century Care can achieve various

services like management of staffing and their training in various health care areas in
working in partnership. This way, organisation can provide quality services to medical
victims in the particular area.
 Hybrid model- In this approach, organisation can be operated as strategically by using two
or more models (Collins and McCray, 2012). For example, New Century Care organisation
can use Unified and coordinated model to get various advantages in order to provide quality
medical services for people in United Kingdom.
2.2 Explaining the current legislation, organisational practices and policies for partnership working
in health and social care
Current legislation, corporation practices and policies for partnership also affect New
Century Care in the nation.
Current legislations
 The health and social care Act 2012- Intention of this rule is to enhance the accountability,
increasing quality of care by providing freedom for organisations, promoting appropriate
and effective service provision for people with the help of medical professionals in the
United Kingdom.
 The care standard Act 2000- It is made for the management of healthcare organisations to
handling medical operations for rendering better services for medical victims independently
in the country.
 Mental capacity Act 2005- This rule needs collaboration working with all heath and social
care organisations. In addition, it provides full reliability to treat mental patients with the
help of better medical professionals in United Kingdom.
Organisational policies and practices
It contains current and related practices like common ways of statutory, private and
voluntary working practices, service planning, risk assessment process, medical professionals
practices, local, regional and national policies.
 Local, regional as well as national policy reports are generated by the governments and
voluntary agencies for New Century Care (Milla and Hall, 2013). This rule helps the firm to
provide best medical services for medical victims in United Kingdom.
 Process and systems are executed in New Century Care and other organisations for risk
assessment in health and social care area.
 Process on service planning which is designed for agreements between local authorities and

New Century Care to render effective medical services for people (Moss, 2012).
 Collaborative partnership working for New Century Care and its medical operations will be
conducted according to various governmental rules, policies and practices. Authorities of
UK has power to assess and determine whether healthcare organisations follows those acts
or not in the nation (Lai and et.al., 2012). For example, if New Century Care firm does not
follow these rules and regulations then government of United Kingdom can also take legal
action against this enterprise. Mainly, these practices and policies contribute effective role
for the organisation to manage health and social care operations to provide better for
medical victims in the UK.
2.3 Explaining how differences in working practices and policies affect collaborative working
Generally, government of United Kingdom also oblige with the organisations to follow
many health and social care acts which provide positive and negative outcomes during its
implementation. In the collaborative working, New Century Care faces many issues which affect
working practices of medical professionals (Ovretveit and Klazinga, 2012). Result of this creates
impact on the service users in the nation. Differences in working practices and policies generate
many problems in the firm. It is represented below in the points.
 Corporation aim and objectives- It is very important for New Century organisation and
collaboration agencies to interpret goals and make mutual purpose. It becomes difficult to
understand aims and objectives between the firms. It will be typical to achieve
organisational purpose. (Baron and et.al., 2014).
 Roles and responsibilities- Generally, if doctors, surgeon and nurses of New Century Care
do not understand their proper roles and responsibilities then medical professionals can face
many issues regarding joint operations to provide better services for patients in UK.
 Structural differences of organisation- Mainly, each healthcare corporation has different
aims and objectives in the country. It can be combined when organisation mix their health
and social care operations to render better services for patients (Hunter and Perkins, 2013).
In addition, resource allocation of New Century and other firm has to be done in appropriate
manner in order to get success in this area. Otherwise, both enterprises can face severe
problem regarding medical services.
TASK 3
3.1 Evaluating possible outcomes of partnership working for service users, professionals and
corporations
According to case, outcomes of partnership working are determined in three steps. It is

stated as follows.
Outcomes of service users
Generally outcomes of service user can be positive or negative in all health and social care
organizations in partnership working. According to Donkers (2008), many patients do not have any
issue in New Century care due to effective optimistic behaviour of medical professionals. These
things also provide help to recover from diseases during collaboration practices (Donkers, 2008).
Medical victims give effective feedback regarding medical services of New Century Care in the
specific area. On the other side, some patients provide negative reviews regarding health care and
services of the corporation due to miscommunication and misbehaviour of doctors, surgeon as well
as nurses in the enterprise. These things disappoint many service users in the New Century Care due
to lack of efficiency of partnership working. However, organisation is still trying to reduce this kind
of nature by providing appropriate training and programmes in its premises (Weber, 2013).
Outcomes of medical professionals
Mainly outcomes of medical professionals receive positive or negative reviews in the many
healthcare organisations due to partnership working. As per Dickenson, (2008), doctors and nurses
give their 100 percent input to recover the patients from any type of diseases in the New Century
Care. They also talk with service users in polite way in order to extract all information regarding
diseases in the organisation. These approaches also achieve positive outcomes from service users in
the corporation due to working in the partnership process. On the other side, there are many medical
professionals who do not understand their role and responsibilities in the New Century Care. This
thing affects efficiency of organisation in the particular area due to inappropriateness of
collaboration operations (Dickenson, 2008). Sometimes, other nurses and doctors do not treat well
medical victims due to heavy work load in New Century Care. This thing also creates bad impact on
partnership working.
Outcomes of organisation
According to Mcsherry and et.al (2012), New Century Care achieves positive and negative
output from government, people and patients. Mainly organisation effectively treats their medical
victims with the help of effective medical professionals due to effective management in partnership
working. This method increases frequency of service users in the enterprise (Mcsherry and et.al.,
2012). On the other side, New Century Care faces many problems regarding implementation of
health and social care rules and regulations due to mismanagement of collaboration operations in
the nation. This directly affects the medical services of patients which is creating bad impact on
image of the organization (Murray and et.al., 2013).

3.2 Explaining potential barriers to partnership working
New Century Care also faces potential barriers during the working in partnership. This
process also affects the productivity of the organisation.
 Lack in understanding the roles and responsibilities- Corporation can also face this type of
problem during partnership working in the heath care area. For example, New Century Care
and other agencies of medical professional cannot fix their roles and responsibilities
regarding medical services. This directly affects the efficiency of organisation. Services
users can also suffer regarding their cure in the New Century Care (Hofmarcher and
Quentin, 2012).
 Decision making problem- This type of issues are found in many health and social care
organisations in United Kingdom. For example, management of New Century Care and
local health organisation working style is different from each other. This type of issues also
affects decisions regarding medical services of patients in the specific area due to potential
barriers in collaboration. It creates conflict between organisations. This thing becomes
constraints to render effective services to medical victims in nation. It affects organisational
productivity in the partnership Woking for their health facilities in the United Kingdom.
 Training problems- These types of issues becomes big constraints which affect brand
identity of corporation in health and social care sector. For example, medical professionals
of New Century Care and other agencies are not trained in an appropriate manner. This thing
creates problem to render effective health and social care services to patients in the United
Kingdom (Rhodes, 2012). It also creates barriers for working in partnership in health and
social care area.
3.3 Make strategy to improve outcomes of partnership working
There are many strategies to improve outcomes of working in partnership between the
organisations. New century care and other local firm can define its roles and responsibilities of
medical professionals during collaboration. These approaches can be helpful in reducing the
misunderstanding of doctors, surgeon and nurses which help to provide effective medical services
for service users. This way, New Century can decrease this type of issues which can help to increase
efficiency of the partnership working.
Management of organisations can arrange meeting for taking any type of mutual decisions
by including their important employees (Brett and et.al., 2014). This process can contribute
effective role for New Century Care and other enterprise to take effective decision of working in
partnership. It can also help both health and social care companies to reduce conflict regarding
giving medical services to patients. This approach can assist the organisation to increase outcome of

collaboration.
Organisations can organize training programmes and other activities to increase knowledge
and information of medical professionals in a regular time intervals. This method can aid the New
Century Care and another agency to improve outcomes of working in partnership. It contribute
effective role for doctors, surgeons and nurses to treat medical victims in an effective manners in
United Kingdom (Hunter and Perkins, 2012). This way, New Century Care can improve its image
and brand identity in minds of people in health and social care sector.
CONCLUSION
From this report, it is found that philosophies of working in partnership are helping the New
Century Care to identify various failures. Coordinated and hybrid collaboration models aid the
organisation to manage its health and social care operations in the United Kingdom. Further, current
legislation, policies as well as practices affect working in partnership in the same area. In addition,
decision making and training issues creates potential barriers to manage collaboration operations for
New Century Care. It can be concluded that proper strategies and plan helps both health care firms
to increase outcome of partnership working in health and social care area.

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