Analysis of Health and Social Care Roles and Responsibilities Report

This report analyzes the principles of health and social care, focusing on the practices within the Almond Tree Residential Centre, a British company providing social and health care services. It examines the roles, responsibilities, and duties of care assistants and managers, both internally and externally. The report details the care assistant's contributions to developing and implementing organizational policies, emphasizing their importance in understanding patient needs and suggesting policy improvements. It also provides recommendations to enhance care assistant contributions to meet good practice requirements through training, group discussions, and research techniques. The report concludes by highlighting the significance of health and social care services and the importance of professional and educational development for care assistants to ensure quality service delivery.

Principle of Health
and
Social care

Table of Contents
Introduction......................................................................................................................................1
4.1 Roles, responsibilities and duties of manager within and outside of organization..........1
4.2 CHR manger contribution of Care Assistant in development and implementation of health
and social care organizational policy.....................................................................................2
4.3 Recommendations to develop HR managercare assistant contribution to meet good
practices requirements............................................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

Introduction
The Health and social care is a growing area and in organization there are various
policies which are related to health and social care. This report is articulated to analyse practices
of health and social care in organization. In this context, the organization undertaken for present
study is Almond Tree Residential Centre which is a British company which provides social and
health care. The cited firm works with primary care trusts, doctors and councils to deliver
support and care for older people and people with mental health problems and learning
disabilities.
This present report will focus on roles and responsibilities of manager in both internal
and external environment of organization. Along with it, report will emphasis on contribution of
manager to develop and implement the policies. Further this report will concluded with
recommendations to develop contribution meet good required practices.
4.1 Roles, responsibilities and duties of care assistant within and outside of organization
In present time I am working as a care assistant in Almond Tree Residential Centre and
at workplace my roles, responsibilities and duties are described below:
 Fulfilling the requirements and needs: This is the main role which are assistant has to
play. He/she need to take the patient to his/her Doctor. In other words care assistant has
the responsibility to take appointment of the Doctor in case of emergency or when Doctor
wants to meet the patient. In addition to this, care assistant has to make bed, prepare
meal, provide the patient with timely meditations, etc. In short, care assistant has to
perform also the basic requirement of the patients.
 Cooperate with other members- Working as a care assistant in Almond Tree
Residential Centre, I have to support and cooperate with every staff members, so, they
can share their ideas, suggestions and problems (Health service development and
planning, 2011). Care assistant have to analyse and identify the areas in which he/she
needs training and accordingly they should develop their skills. Training is very helpful
in improving the skills and knowledge. There are times when help is required in
providing care to patients. In this context, coordination is very essential so as to provide
proper care to the patient.
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 Identification of communication gap- In health and social context it is important to find
the communication gap among staff members and between patients . Communication is
very essential in understanding the needs and requirement of the patients and accordingly
services can be provided. (Fish, 2006).
 Maintain relation with patients and members- This is one of the main roles which care
assistant has to play. He/she has to maintain a healthy relationship with the patients as they are
the most important part of organization.
4.2 Contribution of Care Assistant in development and implementation of health and social care
organizational policy
Contribution of care assistant is important in development and implementation of
organizational policies which are related to health and social care. The contribution of Care
assistant has been stated below:
There are many policies which are made by the organizations. It is the responsibility of
the care assistant to follow them. There are case in which the policies made by the organization
are not appropriate. In such situations care assistants are helpful in developing policies through
which the firm can cover all the important areas because of which the patients can be satisfied.
As these care assistant work in closely with patients and as a result they understand the
requirements of the patients more clearly. In this context, in order to make policies for the
organization, care assistant are very helpful in making policies which would help the
organization to grow. Further, suggestions can be taken for care assistants so that firm can make
policies accordingly.
Care assistants can also identify their areas in which they lack. When one perform their role, then
they get to know the areas in which they lack more clearly. In order to over come these issues
proper training and development programs are very helpful. Organization should conduct
training and development programs as it is very helpful in improving the performance of the care
assistants. Through training they will be able to enhance their skills and knowledge and this will
also help them in understanding their patients more clearly. Further, care assistant are very
helpful in developing policies and for this context training and development program is very
helpful as it will enhance the understanding level and this will result in knowing the drawback
and areas in which policies are very important.
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The aim of these policies are helpful in accomplishing the goal of Almond Tree
Residential Centre and the quality of health and safety policy can also be measured by care
assistant in organization. The organizational policy is developed to increase the culture of
organization which is beneficial for staff of Almond Tree Residential Centre.
4.3 Recommendations to develop care assistant contribution to meet good practices requirements
To develop care assistant contribution while working in Almond Tree Residential Centre
in order to meet good practice requirements that care assistant must realize their roles and duties
given by the organization. In health and social care, care assistant role needs dedication and
utmost commitment towards well-being and betterment of their patients. of Almond Tree
Residential Centre. The care assistant must feel loyal, responsible, noble, pride and contentment
to be a important part of social care service and always try for improvements. care assistant
should protect rights and maintain trust of service users of Almond Tree Residential Centre and
also maintain and respect the privacy and dignity of service users. They should encourage others
to make their personal guide and support system which will help them and they should make
trustworthy and flexible relations with their patients (Twigg, 2006).
To develop contribution of care assistant group discussion and educational meetings can
be conducted which will also beneficial for all the members involved in providing care to the
patients.. The seminars, conferences and journal clubs can be organized which will improve the
contribution of care assistant (Munn-Giddings and Winter, 2013). . The research technique will
also help to identify the all required skills which can be improved to increase the performance of
care assistant (Health service development and planning, 2011). To increase contribution of care
assistant, few techniques and methods such as self-examining, training and teaching are also
helpful. To monitor and measure the performance, inspection and review activities can be
organize in Almond Tree Residential Centre. All the above given recommendation will surely
help in improving their skills and in contribution to meet good practices requirements.
CONCLUSION
With the help of this report it is articulated that principle of health and social care are
very important and the health and social care service in our society plays a vital role as a symbol
of social welfare, social equality and national interest. This report also contains the information
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about roles and responsibilities of care assistant in health and social care. Further, in this report it
is also analysed in order to meet good practices requirements, professional and educational
development are most important.
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REFERENCES
Books and Journals
Aveyard, H., 2014. Doing a literature review in health and social care: a practical guide.
McGraw-Hill Education (UK).
Fish, J., 2006. Heterosexism in health and social care. Basingstoke: Palgrave.
Munn-Giddings, C. and Winter, R., 2013. A handbook for action research in health and social
care. Routledge.
Staley, K., 2009. Exploring Impact: Public involvement in NHS, public health and social care
research. National Institute for Health Research.
Twigg, J., 2006. The body in health and social care. Palgrave Macmillan.
Online
Health service development and planning, 2011. [ONLINE]. Available through:
<http://www.healthknowledge.org.uk/public-health-textbook/organisation-management/5d-
theory-process-strategy-development/health-service-development-planning>. [Accessed on 25th
December].
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