University Health and Social Care Report: Individual Journey Support

This report explores the critical aspects of supporting individuals within integrated health and social care settings. It begins by examining how healthcare practitioners can support individuals to determine their own care needs, emphasizing person-centered care and effective communication strategies. The report then delves into the role of healthcare practitioners in promoting person-centered care, highlighting the importance of compassion, respect, and clear communication. Furthermore, it addresses the need for appropriate leadership to foster effective interpersonal and multidisciplinary team working, including the responsibilities of information sharing among team members. The report also covers different communication methods to support individuals and meet their care needs, emphasizing verbal and non-verbal communication, and the importance of tailoring communication strategies to the specific needs of service users. The report aims to provide a comprehensive overview of the key elements necessary for delivering high-quality, integrated health and social care, with a focus on the individual's journey and well-being.

Supporting the Individual Journey
through Integrated Health and
Social Care

INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P3 Provide support to an individual in health service settings to determine own care needs 1
P4 Role of Healthcare practitioner in supporting person centred care...................................2
TASK 2............................................................................................................................................3
P5 Provide appropriate leadership to promote effective interpersonal and multidisciplinary
team working..........................................................................................................................3
P6 Responsibilities of information sharing between multidisciplinary teams.......................4
TASK 3............................................................................................................................................5
P7 Different communication methods to support individuals and meet their care needs......5
P8 Appropriate communication strategies in determining and responding to needs of different
service users............................................................................................................................6
CONCLUSION................................................................................................................................7

INTRODUCTION
Multidisciplinary care termed as a situation within which medical professional hailing
from different disciplines conduct their work in a coordinating and cooperative way so as to
effectively offer comprehensive care to patient (Housley, 2017). In simple terms it is a team that
include varied group members with having complimentary skills, experience and qualifications.
Present report is covered on Hospital, Care of Eldery ward. It provides numerous ranges of
services. In this report, formative discussions has been made on, healthcare services practitioner
roles in relation to support person centred care. Along with this, best effective form of leadership
aspects is also included in this report in order to promote best efficacious multi-disciplinary team
working. Lastly, project covers aspects of communication strategies and methods that aid in
determining needs and wants of patients.
TASK 1
P3 Provide support to an individual in health service settings to determine own care needs
By providing support to individuals in their own care states the fact that supporting
individuals to make them manage their own health on daily basis. Effective support to persons in
relation to their health service settings can easily shift their focus from “what is the matter with
you”? to “ what matters to you”?. Along with this with the help of patient centred care along
with formative communication helps medical practitioner to effectively determine patient’s
actual fear and help them to overcome them. In addition with this, in order to solve a person
problem it is important for medical practitioner to listen views and issues of patients and make
them understand related symptoms and health issues. Along with this it also include individuals
rights in which it is stated that professionals are require to give every related information’s to
patients regarding their treatment methods and diagnosing process. Furthermore, it has been
evaluated that medical practitioners are effectively require to ask for prior permission from
individuals in order to conduct any further treatment in hospital Eldery ward. Thus by
facilitating this approach in care practices effective achievement of goals can be effectively
accomplish which is mainly related to treating patients in best effective manner that will lead
them towards high end achievement of their good health. By engaging patients in their treatment
process necessary information and data can be easily understand which is related with their
healthy treatment.
1

Along with this it is required to be effectively considered by heath care professionals to resolve
each and every related query of patients in best effective proper manner as to maintain dignity
and respect. As to conduct treatment in well effective manner it becomes essential to involve
patients in their self treatment. By doing this proper surety of treatment programs can be
conformed to best effective end results. Meanwhile, it is essential for care professionals to take
advantage of best effective mode of communication and gain formative trust of sick person in
order to make them feel comfortable (Bolger, Vargus-Adams and McMahon, 2017). It will lead
towards facilitating proper understanding of individual comfort zone along with this care
practitioners are require to use appropriate medication. In addition with this, care practitioners
can effectively solve issues by treating patients in a friendly and helpful manner as this will
further benefit them to make patients share their actual issues and conditions in more open
manner. This will further aid in providing treatment in best effective manner by considering
situation and needs in actual manner.
In relation with Hospital, Eldery ward it is require to formulate best effective policies
and strategies that will further help in engaging patients in within care procedures in best
effective way. In this segment patients are allowed to make decisions related to managing their
own well being along with treatment process. Along with this, it also covers the aspects of
boosting patients by offering them full support towards their health assistance and allowing them
to take advantage of leading a healthy life. In addition with this, it is important to let patients
have awareness about their disease as it makes them to effectively have proper knowledge of
their required medication and nutrition. This facilitates formative cooperation in between patients
and medical practitioners which will further help in conducting proper treatment.
P4 Role of Healthcare practitioner in supporting person centred care
Person centred care acts as a manner of thinking and undertaking activities and functions
that mainly sees the individuals utilizing health and social services as the same partner in
developing, monitoring care and planning in order to ensure needs are effectively accomplished.
This form of approach is mainly considered to provide adequate support to patients in relation to
building their confidence skills and increasing their level of information in order to help them to
make decisions in best effective and efficient way. Regarding to their self health interrelation
with elderly ward in hospital it is required to consider various aspects that is required to conduct
2

proper work on them as to ensure that person centred care is effectively considering. In order to
provide treatment care practitioners is required to consider that they maintain proper compassion,
respect and dignity. Along with this, it is required to consider that best effective form of
communication along with coordination is taking place in between appointment and facilitating
different types of services. For an instance while passing referral from general practitioner to
specialist. In addition with this, it is required to ensure that sharing is exists in community
Healthcare services in order to effectively facilitate person-centred care. Moreover this aspects
consists the fact that proper support to patients are required to be given in order to make them
understand about their health situation. Along with this it is required to look for other various
options to get better and stay independent properly.
In relation with Elderly care in hospital, it is required to effectively facilitate active
participation with the formative efforts of care practitioners via making patients involve in their
actual treatment. In addition with this it is essential for care practitioners to effectively ensure
that proper and balanced form of communication is prevailing with patients that lead towards
facilitating person centred care. Along with this, proper safe atmosphere is required to maintain
in order to formulate and increase individual comfort level as it directly impacts on their health.
Therefore, it is required to put focus on person centred care and perform work in that direction as
it take towards best effective appropriate well being of patients. In elderly care ward in hospital,
it is essential to significantly influence active participation care setting with the formative efforts
of care practitioners in order to make them engage in treatment process. In addition with this, it
is required for care providers to take effective use to best form of communication style in order
to facilitate person centred care with patients.
TASK 2
P5 Provide appropriate leadership to promote effective interpersonal and multidisciplinary team
working
Leader is an individual who holds responsibility to guide and manage team in an organisation
towards pre determine target in order to accomplish organisational objectives in well-defined
manner (Liberati, Gorli and Scaratti, 2016). Thus, leader acts as a person who is responsible to
bring stability in a team as they have responsibility to guide and train individuals in best effective
3

manner that will further help them to achieve targets and goals in more defied manner. Along
with this, leaders also help in formulating team collaboration and they give proper assistance and
guidance to each and every individual as to perform effectively towards their gain. This directly
help team members to increase their efficiency with overall productivity. It is the basic
responsibility of leaders to ensure that there is effective functioning operating in their team as
this lead towards higher end performance of each and every individual while increasing
productivity on simultaneous basis. In relation to Healthcare sectors services are required to be
offered in better manner as it is mainly linked with patients Health Services. There are different
types of leadership styles that can be considered to conduct day to day functions of team.
Mentioned below best effective form of leadership style that can be considered in order to
promote effective multidisciplinary and interpersonal working is described.
Democratic form of leadership style acts as a best effective style for interpersonal and
multidisciplinary team. As in this leaders can take decisions that are mainly based on each and
every team member actual output. In addition with this in this form of leadership styles every
team members holds the right to participate in their decision making and give their opinions on
related topics. By doing this team can effectively able to accomplish their goal in a defined
period of time and in a effective manner. With the democratic form of leadership style team
members overall performance can be effectively increase that will help them to treat patients in
good manner. Along with this, this form of leadership facilitate best path for team members that
take them towards achievement of goals and objectives in a defined manner.
P6 Responsibilities of information sharing between multidisciplinary teams
Team is constituted with two or more than individual those who are performing a common
goal in a team. There are individuals from different backgrounds skills and knowledge they
perform their work in a coordinating manner in order to accomplish a specific set of goals and
target. There are different types of team in an organisation that include operational team, project
team, functional team, contract team and metrics team. In order to accomplish team goals in a
well defined manner it is essential to have proper transferring of data source and related
information from one individual to other as actual goals and objectives are effectively
accomplished in a specified period of time.
In regarding to this multi-disciplinary include Healthcare workers those who are having
different disciplines that includes social workers, psychiatrists, and more. In this team each and
4

every individuals offer services to patient as they treat several in an independent basis. They treat
individual as per according to their specialisation. Main aim is to perform services in a
coordinating manner in order to achieve goals and objectives in a well defined manner. In this
regarding each and every individual hold a formative set of responsibility, in which they are
required to share necessary related information’s of patients to each other in order to offer proper
and best treatment to them. Along with this it is necessary for care practitioners to have proper
coordination and communication in between team in order to complete patient treatment in test
effective way.
TASK 3
P7 Different communication methods to support individuals and meet their care needs
Communication is of different types that can be effectively required to be considered in the
sector of healthcare. It further helps in assisting medical practitioners to fulfil needs of patients in
best effective way. With the help of best effective form of communication care practitioners can
ensure healthy treatment of their patients that will further help them to achieve good health.
Mention below there are some certain methods:
Verbal Communication:
In this form of communication advantage of words are consider in order to deliver
information’s and data. This form of communication mainly occurs via phone or one or one. In
context with Eldery ward, medical practitioners and doctors consider verbal form of
communication while communicating with patients in order to resolve health issues. This mode
of communication aid doctor to easily understand patient’s health related issues.
Written Communication:
In this communication method data and information transfer via SMS, traditional paper,
emails, text charts and letters. Moreover, written form of communication. This form of
communication can be prove effective for doctors to have written record of their patients
prescription. As analyse that the patients are taking care in best effective manner. Thus, this form
of communication is considered in an effective way in Elderly ward of hospital and to facilitate
treatment process in well effective manner.
Face-to Face Communication:
5

This type of communication takes place when issues are being get discussed in between
doctors and patients. Face-to-face communication is rarely seen. In addition with this it lead
towards facilitating communication that helps in understanding the actual issues and problems of
patients that can further be properly discussed.
Thus, as per the evaluation it has been seen that it is essential to consider all the form of
communication as it effectively help in resolving issues and problems in best effective manner.
These methods of communication facilitate proper understanding that lead towards processing
treatment in a well defined manner (Chambers and Ryder, 2018).
P8 Appropriate communication strategies in determining and responding to needs of different
service users
Communication is a formative process within which exchange of data and information
takes place in between sender and receiver. There are mainly two form of communication that
include, verbal and non-verbal. Both of these measures help in effecting sharing of essential data
and information. Communication strategy acts as a blueprint within which the manner
information will exchange takes place. Mentioned below there are numerous form of
communication strategies defined in a formative manner:
Verbal Communication Strategy:
Verbal communication strategy is mainly segregated into two categories that include oral
and written. Within this, oral communication consist video chats, face-to-face conversations,
phone calls and more. While on the other hand, written form of communication strategy involves
text, e-mails, chats and many more.
Non-verbal Communication Strategy:
Non verbal form of communication conducts with the formative assistance of tone of
voice, body language, communicators, physical distance between communicators and more. This
communication is mainly consider in typical zone form and is slightly difficult to understand by
persons.
Visual Communication Strategy:
This form of communication conduct through the formative assistance of signs,
WebPages, illustrations and more. Visual communication strategy is effectively considered in a
workplace in order to draw the attention and provide proper documentation. This form of
6

communication helps in understanding related information’s in more effective manner as this
will make individuals to understand the actual related matter in more defined way.
In context with, Care of Eldery ward verbal form of communications acts as a one of the
most suitable and effective strategy that lead towards offering related services to end users in
best effective manner. As this mode of communication involves both the form of oral and written
communication that can be prove as essential element to formulate best effective treatment of
any type of health issue (Aarts, 2017). Thus, verbal form of communication are require to be
undertaken by doctors in both written and oral form as this will aid them to discuss issues with
patients in best manner along with maintenance of proper patient record along with providing
them prescription that help them to take care in effective manner.
In addition with this, it is effectively require to be considering in order maintaining
effective form of safety and privacy concern. Along with this it is require formulating care plan
and accomplishing activity in best effective careful manner with correct sequence that lead
towards ensuring safe and secure well being of sick people. In addition with this, best effective
form of medication and treatment that include taking care of patients in proper hygienic manner
is require to be effectively consider as this acts as playing essential role in making patients
healthy.
CONCLUSION
As per the above mentioned report, it has been concluded that health care services acts as
an most essential part in service industry as they are effectively performing their role to provide
best effective health care services to individuals who suffers from any kind of disease. Along
with this formative concept of multi-disciplinary team in covered in this report, this is a form of
team in which health care practitioners conduct their work with a common objective to provide
best effective health facilities to patients by treating them in best effective manner. In addition
with this, report covers formative aspects of communication measures like oral and written that
is required by medical practitioner to effectively consider in order to provide best effective
services to patients. Lastly, project include concept of managing team for which leaders plays
key essential role to manage day to day operational work in best effective manner.
7

8

REFERENCES
Books and journals
Housley, W., 2017. Interaction in multidisciplinary teams. Routledge.
Whitaker-Brown, C.D. And et. al., 2017. Improving quality of life and decreasing readmissions
in heart failure patients in a multidisciplinary transition-to-care clinic. Heart &
Lung, 46(2), pp.79-84.
Aarts, M.A. And et. al., 2017. Optimizing bariatric surgery multidisciplinary follow-up: a focus
on patient-centered care. Obesity surgery, 27(3), pp.730-736.
Pandya, S.K. And et. al., 2016. Health services received by individuals with Duchenne/Becker
muscular dystrophy. Muscle & nerve, 53(2), pp.191-197.
Chambers, C. and Ryder, E., 2018. Compassion and caring in nursing. Routledge.
National Academies of Sciences, Engineering, and Medicine, 2016. Ensuring Quality and
Accessible Care for Children with Disabilities and Complex Health and Educational
Needs: Proceedings of a Workshop. National Academies Press.
Alejandro, J. and et. al., 2018. A multidisciplinary consensus for clinical care and research needs
for Sturge-Weber syndrome. Pediatric neurology, 84, pp.11-20.
Brown, M. and et. al., 2016. The perspectives of stakeholders of intellectual disability liaison
nurses: a model of compassionate, person‐centred care. Journal of clinical
nursing, 25(7-8), pp.972-982.
Schatman, M.E., 2016. The demise of the multidisciplinary chronic pain management clinic:
Bioethical perspectives on providing optimal treatment when ethical principles collide.
In Ethical issues in chronic pain management (pp. 59-78). CRC Press.
Liberati, E.G., Gorli, M. and Scaratti, G., 2016. Invisible walls within multidisciplinary teams:
disciplinary boundaries and their effects on integrated care. Social Science &
Medicine, 150, pp.31-39.
Bainbridge, D., Seow, H. and Sussman, J., 2016. Common Components of Efficacious In‐Home
End‐of‐Life Care Programs: A Review of Systematic Reviews. Journal of the American
Geriatrics Society, 64(3), pp.632-639.
Danzl, M.M. And et. al., 2016. “A lot of things passed me by”: Rural stroke survivors’ and
caregivers’ experience of receiving education from health care providers. The Journal of
Rural Health, 32(1), pp.13-24.
Bolger, A., Vargus-Adams, J. and McMahon, M., 2017. Transition of Care in Adolescents with
Cerebral Palsy: a survey of current practices. PM&R, 9(3), pp.258-264.
Francoeur, R.B., Burke, N. and Wilson, A.M., 2016. The role of social workers in spiritual care
to facilitate coping with chronic illness and self-determination in advance care
planning. Social work in public health, 31(5), pp.453-466.
9

10