Health and Social Care: Roles, Regulations, and Teamwork Report

This report provides a comprehensive introduction to health and social care, examining the roles of healthcare professionals in protecting individuals and the mechanisms for reporting poor practice within the National Health Service (NHS). It assesses the functions of regulatory bodies, such as the General Medical Council and the Care Quality Commission, in inspecting and maintaining standards of care. The report identifies professional bodies that regulate various professions within health and social care, including the General Dental Council and the Nursing and Midwifery Council. Furthermore, it explores the roles and responsibilities of inter-professional teams in meeting care needs, differentiating between multidisciplinary and inter-professional team working, and analyzing potential barriers to effective teamwork along with strategies to overcome them. The report emphasizes the importance of compliance with laws and regulations, the creation of a positive organizational culture, and the implementation of effective systems to address concerns and improve patient outcomes.

An introduction to Health and
Social Care

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
A.C. 1.1. Assessment of how health and social care professionals protect individuals in their
care..............................................................................................................................................3
A.C. 1.2. Evaluation of the mechanisms for reporting poor practice in Health and Social care.
.....................................................................................................................................................4
TASK 2............................................................................................................................................5
A.C. 2.1. Assessment of roles of regulatory bodies that inspect Health and Social care
provision......................................................................................................................................5
A.C. 2.2. Identification of the professional bodies that regulate the professions within health
and social care.............................................................................................................................6
A.C. 3.1. Assessment of the roles and responsibilities of the inter-professional team in
meeting care needs......................................................................................................................7
A.C. 3.2. Difference between multidisciplinary and inter-professional team working..............8
A.C. 3.3. Potential barriers to team working and measures to overcome them..........................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Health and social care is a team of workers who work together in a coordinated manner to
increase the effect and achieve higher results and outcomes for patients. They focus on
maintaining and protecting the interest of the individuals. It focus on maintaining health and
safety provisions to safeguard and protect the interest of the individual.
This study will highlight, role of different health care professional who are involved in
the delivering care to the individuals. This study will also highlight mechanisms to report poor
practice in Health and Social care. This study will also include, roles and responsibilities of the
inter-professional team in meeting care needs of individuals. It will also highlight, potential
barriers to inter-professional working and effective measures to overcome such barriers for
higher results and outcomes.
National Health Services (NHS) is a publicly funded health care system which focuses on
delivering health care services to individuals for higher results and outcomes. It was founded in
1948 and is headquartered in Richmond House, London, England.
TASK 1
A.C. 1.1. Assessment of how health and social care professionals protect individuals in their
care.
Health and social care is the services provided by the health care practitioners of National
Health Services (NHS). Health and social care is important as it helps in providing physical,
emotional and social support top each individuals. NHS provides effective support to the
individuals for early recovery and effective results and outcomes. They focus on delivering care t
individuals with effective treatment for disease, illness, disability p0or injury. It also focus on
effective recommendation with specific measures and accommodation like care home for their
convenience (Role of Health and Social Care Workers, 2019.).
Health and social care focus on providing effective care to people by providing emotional
and physical support with effective treatment and necessary measures which leads to higher
results and outcomes. Health and social care provide effective treatment and care for family
members and individuals. It helps in people who are facing trouble in old age or individuals who
are addicted to drugs and alcohol. It also provides care to physically disabled individuals and
people who are facing financial issues. NHS focus on giving personalized care to individuals and

also involve family members of patients for effective decision making and higher results. NHS
focus in improving health and well being of individuals with enhanced care and quality.
Various healthcare practitioners like nurses, doctors, dentist, clinical psychologist,
chiropractor, family members come together to give effective quality and care services to the
individuals. Health and social care focus on giving treatment by considering all effective
measures to reduce the impact (Curtis and Burns, 2015). It focus on higher standard of living by
conducting self management programmes and health coaching and peer support to lower the
impact and give proper support for higher outcomes of the individual. They take necessary
measures to safeguard the interest and maintain hygiene for higher operational efficiency,
performance and productivity by giving effective care services and support to the patients.
NHS focus on complying with various laws and legislation, hygiene to protect and
safeguard each individual for better recovery and maintain healthy and positive lifestyle. NHS
focus on improving the health of the individual by giving effective treatment by completely
analysing their health. NHS focus on better health and social care practices by improving patient
satisfaction and experience by providing effective services by the high professional staff or
health care practitioners. They focus on primary care, integrated care, urgent and emergency
care, mental and physical health care, etc. they also tackle challenges like high alcohol
consumption, smoking, drug addiction and obesity.
A.C. 1.2. Evaluation of the mechanisms for reporting poor practice in Health and Social care.
Poor practice means when health care practitioners fails to deliver good quality care and
support to individuals. In case of negligence and effective maintenance of standards leads to
lower operational standards. Poor practice in health and social care occurs when staff members
ignore the rights and do not maintain specific standards into the NHS may lead to increase in
abuse and cause harm to the patients and individual's family members. Supporting
workers,personal; assistants, care workers, front line managers, senior organizational managers
and other health care practitioners must perform while maintaining specific standards which
gives higher results and effective recovery of patients as quickly as possible (Costa-Fontand
Greer, 2016).
Increase in poor practice in health and social care is due to increase in workload, complex
organizational structure or system, lower staff capacity, rice in sickness and illness, advance in
technology and higher targets. Poor practice can be due to change in organizational structure,

negative working environment, low staff morale, job uncertainty which leads to lower results. To
reduce such impact health care practitioners must focus on maintaining standards and create a
positive organizational culture and environment for higher results and outcomes. Unethical
practice and illegal practice leads to lower operational efficiency (Surr and et.al., 2017).
Effective mechanism must be adopt to reduce such poor practice which leads to higher
results and outcomes. Healthcare practitioners must follow proper rules and guidelines, must also
give effective training to the employee for effective health and social care practice which leads to
effective results and outcomes (Raising concerns and reporting poor care in practice, 2019).
Compliance and adherence with legal laws like health and safety, human rights helps in proper
and smooth functioning of NHS. It also focus on taking various safety measures and hygiene into
the NHS for higher growth prospects and get better results. Coordination and positive
organizational culture and environment helps in retaining prospective healthcare practitioners by
giving proper treatment and quality recovery of patients. They should also have effective system
to redress and report bad practices into the organization. Encouraging and motivating employees
to adapt to such change in technology for effective performance and results. They also create an
effective culture where managers and staff come together and regularly reflect their practice for
further improvement and address raising concerns within NHS.
TASK 2
A.C. 2.1. Assessment of roles of regulatory bodies that inspect Health and Social care provision.
Regulation of Health and social care in England mainly comprises of two main categories
which includes regulation of the safety and quality of care provided by healthcare practitioners of
NHS. Regulation in relation with the market of health and social care practice and services.
There are various health and social care regulators like The health and care professional council,
general medical council, Social Care Wales, Scottish social service council, general dental
council, general optical council, nursing and midwifery council, general osteopathic council, etc.
these regulators focus on meeting professional standards and monitors health and social care
service providers and evaluate whether thy providing services in ethical manner or not
(Boulware and et.al., 2016).
They keep a proper check on the records, machines used for treatments, safety and
hygiene measures, compliance with laws, rules and guidelines. It helps in meeting professional
standards which leads to higher results and effective functioning of the NHS. These regulators

take effective measures and inspection who are carrying out activities in the NHS. Compliance
with health care standards and regulations helps in providing safe and quality health and social
care to every individuals. These regulatory agencies effectively monitor practices and facilities
and provide information about any changes in system and also focus on promoting safety, quality
services and ensure compliance and adherence with legal laws, regulations and standards (O'hara
and et.al., 2016).
These regulatory bodies also establish rules, policies and regulations to maintain effective
equipments and provide best practitioners to give best treatment for higher results and outcomes.
They also access the performance and their oversight of regulatory bodies is mandatory as it
helps in giving effective direction and enhancing the performance and also to maintain an
organizational structure (The Regulatory Systems for Healthcare Quality across the United
Kingdom, 2019). They also regulate whether NHS is maintaining and working within set
standards or not and in case of any deviation they take necessary measures to reduce the problem
for higher quality care and services. They also provide licence to function and maintain
continuity of the services. Care quality commission is health and social care regulator who
focuses on maintain quality. They also give effective training to retain productive employees and
give proper treatment to individuals. They take into consideration and monitor the human
resource, financial resource, products, safety, machines, equipments and services provided by
health and social care service providers (Alley and et.al., 2016).
A.C. 2.2. Identification of the professional bodies that regulate the professions within health and
social care.
The professional bodies are those which regulate the different profession in the health
and social care. The following are the professional bodies which regulate the profession in NHS:
 The General Chiropractic Council : It is the regulatory body which regulate
Chiropractors in UK in order to ensure the safety of the patients which are going through
the treatment of Chiropractic.
 The General Dental Council : It the statutory body which regulate the profession that
are involved in the profession related to dental. It regulate the profession such as dentist,
dental therapist, Dental nurses, dental technicians etc.

 The General Medical council : This council is formed in order to regulate the profession
of doctors in order to provide the safe environment to the patients. This council assist in
protecting the public by setting the standards for the professional.
 The Health and care professions councils : It is an organisation or the body of the
professional which regulate the health, psychological and care professional in UK. This
regulatory body set the standard for the professional in order to provide their services to
public. The health and care professional are regulated by this council and they have to
perform their duties as per the set standard by this council (Supporting nursing, midwifery
and allied health professional students to raise concerns with the quality of care, 2016).
 The Nursing and Midwifery Council : It is the council that set the standards for nurses,
Midwives, specialist community public health nurses. It set the standards of education,
training , conduct and performance of nurses and midwives.
 General Pharmaceutical Council : It is the organisation that regulate the pharmacist
and pharmacy technician in the United Kingdom and set the standards for their
performance in order to ensure that they are providing safety to the patient.
 The General Optical Council : It is the council formed to regulate the optician in the
health and social care and maintain the register of the optician providing their services in
UK and maintain the record of the performance in order to ensure the safety of the patient
and identify if they performing the duties as per the set standards.
 The General Osteopathic Council : It is the regulatory body which regulate the
profession of Osteopathy. This council aim at protecting the public by maintain the
records of the professional involved in Osteopathy. It assist in stetting the standards for
the professional in order to ensure the safety of the patient.
TASK 3
A.C. 3.1. Assessment of the roles and responsibilities of the inter-professional team in meeting
care needs.
Inter- professional team in health and social care is a collaborative practice that helps
healthcare practitioners to work together in team with the people of the same health and social
care profession to gain insight of people outside their professions, patients and family members
(Mason and et.al.,2015). Inter- professional team in health and social care helps in improving
the coordination, communication and collaboration for improved safety and quality of the

patients care. It focuses on team interaction, service learning, quality improvement, evidence
based practice, effective communication for higher sustainable growth of NHS. It helps in
facilitating positive work environment and effective organizational structure. Inter- professional
team in health and social care helps in building trust, share responsibilities, create collaborative
plans and take strategic decision for higher achievement of goals and effective results and
outcomes.
Inter-professional team in health and social care helps in improving and collaborating
well being which helps in better and quality recovery of patients. It helps in setting and clearing
goals and contribute towards achievements of goals by assigning responsibilities (Baldwin,
2016). The key roles and responsibilities of Inter-professional team leads to open and clear
communication which leads to effective decision making. It also engage all members in the work
and appreciate diversity, culture and thinking. They focus on managing conflicts and build trust
among members. Inter-professional team is also responsible for cooperative relationship and
participative leadership in NHS. It helps in maintaining values and ethics which helps in
implication of higher inter-professional practice into the health and social care.
Collaborative care give positive results and focus on reducing illness and enhancing
safety and satisfaction of customers. This is important to provide quality care are and services by
effectively and optimally utilizing the resources. It helps in reducing healthcare cost by
effectively developing the quality of services (Creating high-performance interprofessional
teams, 2014). it also helps in improvising patient outcomes which leads to fewer preventable
errors and improved professionals. It fosters teamwork, it also promotes continuity and clarity by
giving specific guidelines and encourage good communication which eventually leads to higher
results and outcomes of the patients. It also helps in reducing safety issues and leads to lower
retention rates.
A.C. 3.2. Difference between multidisciplinary and inter-professional team working.
Multidisciplinary team is a team or group of health and social care who are members of
different professions like social workers, psychiatrist, etc. they effectively coordinate their
services and work in a coordinated manner to achieve specific goal. Whereas, Inter-professional
team in health and social care helps in providing coordinative and collaborative care to the
patients by healthcare practitioners. Multidisciplinary team in health and social care provide

specific services to the patients. They help in improvising health outcomes with enhanced
customer satisfaction and experience (Krachler and Greer, 2015). Multidisciplinary team
focuses on enhancing job satisfaction for health care practitioners and staff. Multidisciplinary
team treat various issues of the patients by effectively working together as a team. It is integrated
teamwork by giving effective treatment to patients.
Multidisciplinary team helps in regular communication and interaction between team
members. Multidisciplinary team focuses on coordinating the services through effective
communication. It provides allied and medical healthcare practitioners and professionals which
helps in giving enhanced treatment and services to the patients. Multidisciplinary team is unable
to develop a cohesive and comprehensive care plan as each individual use his expertise
knowledge and experience to develop and create an individual care goal. On the contrary, Inter-
professional team in health and social care each individual in a team member come together and
share expertise knowledge to achieve a common goal which shared aims and objectives (Clouder
and et.al., 2016).
A.C. 3.3. Potential barriers to team working and measures to overcome them.
Collaborative and team working leads to many barriers which leads to lower
performance and ineffective results and outcomes. Barriers such as competing professional
identities, different values and cultural barriers which includes language barrier and use of
typical jargon in health and social care. Difference in professional routine and schedule is
another barrier for team working in NHS. Professional protecting their own territories leads top
ineffective decision making and leads to unattainable of goals and objectives. Stereotyping other
profession also act as a barrier in team working. Individual concepts, lack of orientation, lack of
structure, clash of cultures, limited time and resources, clashes in viewpoints, individual
concerns and health care practice are some barriers in teamwork (Klinga and et.al., 2016).
To overcome such barriers, by using less professional jargon for effective understanding
and decision making. Understanding individual profession, knowledge, values and cultures helps
in building effective team. It helps in improving patient outcomes and preventing medical errors.
Improve teamwork into the National Heath Services helps in optimal delivery of healthcare
services. Respecting each professions and experience and taking necessary decision by reviewing
all viewpoints leads to higher efficiency and building relationship. Effective communication and

mutual respect for each other profession, belief knowledge and experience helps in reducing such
barriers (Common barriers to interprofessional healthcare team work, 2019). Effective and
efficient teamwork helps in strategic decision and delivers effective treatment and outcomes.
Effective training, clear defined roles, schedule of adequate time providing orientation, effective
communication strategies, use of HIT for smooth communication, developing commitment to
achieve common goal, shared responsibilities helps in effectively overcoming barriers and leads
to higher results and outcomes. Improved teamwork in Health and social care workforce
becomes more productive and positive which helps in attainment of goals and reduce safety
issues and leads to lower retention rates. Effective teamwork helps in effective communication
and also leads to effective results and recovery of patients (Moore, 2017).
CONCLUSION
From the above conducted study it has been summarized that, Health and social care is
important as it provides physical, emotional and social support to each individuals for effective
results and recovery. Health and social care helps in giving effective treatment by taking
necessary measures for safety and hygiene. This study also concludes that, poor practice in
Health and social care occurs when staff members ignore the rights and do not adhere with
various laws and regulations. It has been concluded that their various regulatory and professional
bodies within health and social care who inspect and monitor the functioning of Health and
social care for maintaining health and safety measure at NHS. It also concludes that, Inter-
professional team in health and social care work together in team with the people of the same
health and social care profession to achieve common goal in a collaborative manner. It helps in
reducing illness and enhancing safety and satisfaction of customers. On the other hand,
Multidisciplinary team are members of different professions who work in a coordinated manner
to achieve specific goal. It helps in regular communication and interaction between team
members. It has been established that, Collaborative and team working leads to many barriers
like lower performance and ineffective results and outcomes, language barrier, competing
professional identities, different values and cultural barriers and Stereotyping other profession.
Improve teamwork into the National Heath Services helps in optimal delivery of healthcare
services.

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