A Report on Health and Social Care: Case Studies and Analysis

This report presents a comprehensive analysis of key principles, procedures, and ethical considerations within the realm of health and social care. It begins with a case study focusing on the care of Denis in a residential care home, exploring the application of person-centered approaches and the importance of shared experiences, independence, and dignity. The report then delves into the impact of social processes, such as isolation, exclusion, and marginalization, on users of health and social care services. Furthermore, the report outlines procedures for protecting clients, patients, and colleagues from harm, illustrated through a case study of Mr. Arthur and emphasizing health and safety requirements and risk management. The analysis extends to ethical dilemmas, particularly in the context of Mrs. Helen's case, addressing conflicts arising in providing care and support, and evaluating the effectiveness of interpersonal working within health and social care settings. Finally, the report considers the implementation of policies, legislation, regulations, and codes of practice, underscoring the significance of interpersonal working and partnerships in delivering quality health and social care services. The report emphasizes the need for adherence to standards and ethical considerations to ensure the well-being of patients and the effective functioning of health and social care organizations.

PRINCIPLE OF HEALTH AND SOCIAL CARE

INTROUCTION
Health and social care which relates to a services that are hytd(with a life path) from the
health and social care providers. As some of the health and social care organisation in United
Kingdom are failed to provide the better services due to poor management. The present report
will be based on three different scenario. In first case, it ensures that Denis is cared for in the
act care home and focus on value of assistance are applicative to his care. Further, it covers
Social process such as isolation and exclusion, marginalization and its effect on user of HSC
services. In the next case, procedure for protecting customer patient and colleagues from harm is
covered. Further, Case of Mr Helen will discuss about the health safety and security in the HSC.
Lastly it also includes carrying out of plan of action, civil law, standard and codes of practices in
significant in the Health and social care.
Task 1- Case Study
AC1.1 Principle of health and social care in support to Denis care in residential care home.
The principle of health and social care which can be the most important aspect in the case
of Denis who required the health care. The issuers with his is not able to walk and diabetes,
infection, hear and renal condition has left him every week. The proper rules and regulation
should be followed in terms of Denis care in effective manner. The various principle for
developing values that are accepted in the society.
 Share experiences: This can be the most important support principle for the health and
social care which is have to be considered for the residential care home for the Denis.
The home care need to share its experience with the patient development.
 Independence Dignity: Treat equally in all the disease of the patient, visitors and other
people who are associated with the health and social care(Shi and Singh, 2014). It
important for the people to treat equally which will help build the confidence to face that
issues.
 Relationship between home care and patient must be give and take in which support of to
the Denis will be get better care if he will communicate. As in the case Denis is not
having money and his pension were not in the control social worker support him.
The above principle will supported to the Denis in his supported during the care. So it is
important for the health and social care people required to follow this principle which will give
effective outcomes.
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AC1.2 Benefits of using a person centred approach Denis.
Denis is not able to control his mind and the change in the behaviour will brings him
more frustration and high tendency of self harming. For that he required the person centred
approach. The benefits of using person centred approach in the Denis case can be discuss as
follows:
Essential facilities: Denis was not in the better situation due to issues of disable to walk which
utilize the approach wheel chair, stretcher facilities is given by the home care management to
get him and move from other place in the care home.
Communication: The old age separated from the society which required the effective
communication with him to boost his moral and motivate to feel better.
 This will help to Denis and his carer to have control over their own lives by allowing
them to make choices about the treatment with the help of care services.
 Assist to the employees in terms of value and seek to know about the Denis for their
experiences and help him to retain from the various issues(Reuben and Tinetti, 2012).
 The outcomes will be appropriate to make the staff more happy in the health and social
care.
 Increase the firm reputation which is the important for the Denis to trust on the staff and
management for his treatment.
 It will provide the direct care to the patient with the proper understanding of the their
problems by connecting with them.
 Supporting the preferences as per the needs of the patient.
 E
This benefits of the person centred approach will help Denis to recover from their issues by
proper support by the home care will coordinate him in a effective manner.
AC3.2 Social processes impact on users of health and social care services.
The various process of the social which will impact on the Denis in terms of health social
care services. It define as the pattern of social interaction which turns to be changes the effect on
the society over a fix time period. These social process will be discus in detail as follows:
 Isolation: These can be the impact on the Denis has face after using the health and social
care services which he required a nurse for his work because he feel isolated and alone
after passing his wife. It is important for the user to have better family type support at the
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social care service where he can be connect to each and every person. So the health and
social care services need to provide family environment to the Denis for the
recovery(Valentijn and Bruijnzeels, 2013). This can be brings the negative impact on the
health ans social care sector if they are not able to provide the better care to the user. The
impact need to control by sector with the proper guidance to the staff trainings.
 Exclusion: This can be the another social process impact on Denis in terms of health and
social care services which can be feels the keeping out or state of being exclusion from
the social care which is important to cover in the case of the patient. The culture and
belief of the Denis need to be included at the time of care which will help to make an
effective treatment.
 Marginalisation: This can be the social process impact on the Denis for using health and
social care services which are marginalisation in terms of to save from the discrimination
against him by not considered any factor such as gender, religion and mental ability. It is
important to avoid such perspective in the case of Denis care.
 For example such as unemployment, poor health, disablement, lack of education and
other sources of disadvantage; their impact on the demand for health and social care
services
Task 2- Case study 2
AC1.2 The procedure for protecting clients, patients and colleagues from harm.
The proper health and safety of the social care is the responsibility for the home care. It is
important for the care giver to understand each and every rules and regulation to provide
effective treatment and save them from critical condition.
 Supporting Requirement in health care: As in the case of Mr Arthur whose work is to
monitored and review about the health and safety at work. During the round he finds that
the night staff who is resident had not able to give the support even though they gave
epilepsy control drugs during the day. So it is essential for the health and social care to
supporting the requirement in the health care will help to manage in effective manner.
 Support mobility: This can be the another procedure in which the residence is not able
to walk themselves due to some physical disability(Ball, Bindler and Cowen, 2013). In
this case care giver need to support them by moving form one place to anther.
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 Risk taking Responsibility: This can be the another way in which the care taker need to
protect the people who required the motivation from the care taker so that they can able
to perform various task which involves the high risk taking responsibility.
As the health care procedure used in this case as whistle blowing policies which will help to the
organisation to know the inside scenario of the firm which is important for the better care of the
firm. So the nurse have to react in the favour of the organisations.
Task 3- case study 3
AC1.4 Understanding of ethical dilemmas conflicts that has rise in providing care and support
Mrs Helen.
The concept of ethical dilemmas have various condition such situation arise when an
individual called the agent in which the patient will decided which types of treatment will be best
for him or her. If the condition which is not under control or uncomfortable and which don't
make any choice that must be not an ethical dilemma. Mrs Helen is 20 year old pregnant black
Hispanic female which is admitted in the emergency division and she is the carping status due to
individual conveyance car accident(Wang, 2012). She refuse to evaluate blood or blood products
and disapproved the operating theatre as well due to to her spiritual feeling as being a Jehovah
witness. The health, security and safety legislation will be considered under this case if the Mrs
Helen is not ready to take the blood on time which may be threat to her life. So as per the ethical
dilemmas case taker can give the blood on time for her safety and better health.
Protection from the risk of harm which need to assessing with the help of set and other risk in the
uncertainty arise in front of the persons. Right of individual is important to considered at such
case.
3.3 Evaluate the effectiveness of interpersonal working and in other health and social care
context.
The various health and social care polices which can boost people in the care home to
perform task and in few cases it can assist their needs and desire themselves with the effectively
use of interpersonal working from the useful and creative activities. In the health and social care
context it is important to make the most appropriate portion to meet the requirement of the
people. This will help to build the confidence in the elderly people who are require to work as
per there will. The different facilities may arrange the workshop where they can teach other
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people to perform this activities for the independent and making them social more connect to
such people who never attach with the anyone(Chretien and Kind, 2013). From the interpersonal
working it will help build healthy relationship with the other health and social care which are
important aspect to understand the requirement. As in the case of the Mrs Helen it can be easily
understand that interpersonal working will be the increase the conflicts in the due to available of
different values, religious and belief of the people are not able to understand the requirement of
others.
Task 4 Report Writing
AC2.1 Implemented polices, legislation, regulation and codes of practices in significant of
working in health and social care.
Interpersonal Working:This allude to interrelation of working between proficient gatherings, for
example, police coffers, social specialist and so forth. In the community procedure, every one of
those expert gatherings provide food their won point of view which commitment can bridled to
convey their experience and administrations standard of profession and clients.
Importance of Partnership: in division of well being and security, association working can
benefit in different ways. They can direct the association in social care advancements and
improvement, training of individuals, upkeep of pay, giving criminal equity administrations,
medical problems' determination and numerous other territory through which society can be
enhanced and a few issues can be denied effectively. This is fundamental to convey as this
endear money related and in addition moral help to society or group in powerful way. Through
the assistance of this, organization, different issues and issues can be fathomed effortlessly in
well being and social care.
The main aim of the health and social care services which are important to provide
quality services. For that it required the better policies, legislation, regulation and code of
practices as per the national and ,local polices and legislation which has significant role in the
legislation. This occupation is surpassing flawless so mind workers must obey and take after the
models and control always. It is commitment of organization to ensure that as showed by the
laws and codes of preparing, attributes are taken care of fittingly. Agents must take after data
protection act and he doesn't reveal any key information of a client. Concurring the data
protection act, the approval to get to the information is only for authentic person. Control Of
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Substance Hazardous to Health Regulation is some other way(Grajales, Sheps and Eysenbach,
2014.). It is ensured by this show, when basic at precisely that point chemicals and substances
are used. All conditions blurring administrators, chemicals, wash room holders and other
compound fixings are catapulted and simply fitting individual has the accessibility. In the
secured put sedate and distinctive sorts of rigging are kept and only the on commitment
approaches it. Observing prosperity often times and guaranteeing that security prudent steps are
realized honestly is commitment of administrators. For seeing everyone, signs are advised sheets
are sticks in the prosperity and social care concentrates suitably. Fire exist pathways need to
always spotless and mess free, it must done by the staffs. As to laws and bearing, methodologies
and authorizations supervisors will give sufficient getting ready and addresses to the staffs which
make their occupations straightforward and danger free.
AC2.2 Local polices and procedures can be developed in accordance with national and policy
requirement.
It is important for them to provide the better services to the profession fields with the
consideration of the various po,ices and procedure which need to developed. As the domestic of
local polices will be highlighted the small portion where the national polices are wide. For the
various groups required the local polices in a effective manner which are important for the best
possible to create the value as per the rules and regulation in the health and social care. If these
policies are the critically analysis and planned in effective manner which will help to formulate
in a systematic way. With the utilisation of technology it has to be develop first and modified
the changes in society. It can be said that various policies and laws are not perfect but the right
system will help to change. For that government need to focus and find the balance in between
national and local policies. But the policies must be clearly identify(Brown and Smith, 2012). To
change the effectiveness polices must be simple which should not be in the confusion state. The
interpretation of the policies should not be in a other manner and it can be also said that these
polices are reflecting to the national and local cultures as well values. In various health and
social care sector are the most important is the cross and diversity culture which will bring the
situation of not able to suits the policies. In the future polices which may be required to changes
for improving the effective quality of care and services so that the outcomes will be swing. Staffs
are impatient to follows the various code of conduct if the values and culture makes the work
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comfortable but the staff are never like to work under the hard polices of the organisations. So if
the organisations will observe this policies and procedure in interval time period.
The Care Home Regulation, 2001: this was directed under Care Standard Act, 2000 in which
the a few premises and precautionary measure connected with flame and security has been
embraced for assurance mind home. This sets a few rules each care home laborer or patients
need to take after for better working of its framework.
Care Standards Act, 2000: This demonstration is proposed in UK and which help in giving the
organization of different affiliations that incorporates homes of kids, healing facilities, nursing
house and private care home.
2.3 Evaluate the impact of policy, legislation, regulation and code of practices on organisation
policy and practices.
Policies: The various policy, law and code of conduct have the important contribution in
the firm. It will help to give the proper direction. As per the law and polices of the organisations
will help to make the better practices. The most important things is the organisation need to
focus on the ethical practice which will be determine the value of the firm(Grol, Wensing, Eccles
and Davis, 2013). For each and every firm it is not easy to frame the polices and rules for the
betterment of their stakeholders. So it is important for the organisation make easy polices for the
employees which will help to make various changes the impact will not be more in a negative
manner.
Code of Practice: COSSH which can be term as the Control of Substances Hazardous to Health
Regulation is one of the another significant direction for mind laborers. As per this run, must be
give important medications and solutions to patients according to their well being circumstances
and issues with the goal that patients can adequately recoup from their illnesses and get
appropriate fulfillment in a compelling style. In each human services association must be
methodically takes after every single legitimate control and directions which is managed and
instituted by high experts and legislature of the nation
3.1 Theories that accentuate health and social care practices
The theories will be applied as on the health and social care practices which will focus on
the human behaviour and his compatibility with the complexity of the system. The centre will
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not be in the issues which they had focus as per services which required to fulfil for better care of
people. The system theory will also focus as the group contribution which an single person or the
individual must applied with the prior notice to make the live good and effective. The various
people were facing their issues but it has to be solved as per the system which is suitable to the
health and social care practices(Mechanic, 2012). The firm can take support from the voluntary
organisations or any external agencies in terms of better care practices in the organisations. Same
as the Erik Erikson theory of human development.
Managing the loss and changes as per the requirement of the health and social care practices will
be more benefits with this.
Erik Erikson theory of human development
With regards to Erik Erikson theory assumes huge part in well-being and social care setting on
the grounds that with the assistance of this staff individuals from the medicinal services home
can viably distinguish and measure the genuine sicknesses and issues of the patients. At that
point they can give better social insurance offices and administrations to licenses. Aside from
this, there are clarifying its significant significance in medicinal services setting, for example,
takes after:
 It helps to indicate genuine well-being related issues and issues of patients
 With the assistance of this can recognize the necessities and prerequisites of
administrations clients which they need from medicinal services home.
Task 5 Portfolio
AC4.1 Roles and responsibilities at work.
The various roles and responsibility need to perform in the health and social care sector
such as follows:
 Create the polices and procedure which will be suitable to the organization.
 To Meet the requirement of the patient and treat them are per their demand.
 The proactive approaches must be followed with the specific action plan during the
critical condition arise in the firm(Millar and Hall, 2013).
 The separate division need to set up for solve the various issues faced by the patient and
other stakeholders.
 The polices need to frame which will focus on the quality of the home care organizations.
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AC4.2 Evaluate own contribution to the development and implementation of health and social
care organisational policy.
The rules and regulation which is mention in the care quality division and the various policies
which could be implemented as manager at the social care home to set up effective way for
perfections. The most important aspect in the health and social care services are facing the issue
on the old age abuse(Aveyard, 2014). The top authority will not be focus on the betterment of
this sector. A formal committee will be required to monitored such issues. The most important
aspect is the structure of the requirement to be fix after the implementation of the effective
procedure and rules which are adopted at the health and social care services.
AC4.3 Recommendation.
To meet the good practices requirement and own contribution in health and social care
services the recommendation such as follows:
 it is important for the health and social care organization need to avoid the uncertainty
which can harm to the image.
 The various issues and activities need to observe continuously which can be damage to
the other people health.
 To solve the problems regarding the health and social care it is important for them to
make an separate division so that management can focus on quality.
 Fairly deal with the people without any discrimination made.
 Provide the best and qualified team to give services in the health and social care services.
CONCLUSION
From the report principle of health and social care it can be easily inferred that quality
and best health care or the home care is the main aim of the organisation. The legislation, code of
conduct and other rules which has to be follows as per the betterment of the health and social
care sector. If the organisation will make such practices which can harm to the peoples who are
belongs to the different culture and religion. The ethical dilemma need to considered in various
case where the valued are more important for the affected person. To solve the problems
regarding the health and social care it is important for them to make an separate division so that
management can focus on quality.
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