Comprehensive Report on Facilitating Change in Health and Social Care

This report examines the multifaceted aspects of facilitating change within the health and social care sector, focusing on the context of the UK and specifically referencing the Alzheimer's Society. The report begins by identifying key drivers of change, including political, economic, sociological, and technological factors, and their impact on healthcare operations and service delivery. It then delves into the challenges and factors influencing change, such as resource limitations and the need for stakeholder cooperation, including resistance to change from employees. The report outlines strategies and criteria for measuring the impact of changes, emphasizing the importance of feedback, inspection, and quality standards, and discusses the implications of recent changes in regulations and technological advancements. Furthermore, it evaluates the effects of these changes, focusing on improvements in communication, service delivery, and the adaptation of leadership programs. Finally, the report defines the principles of change management, including Kotter's Eight-Step Model, to enhance the efficiency and effectiveness of healthcare services. The analysis provides a comprehensive overview of the strategies necessary for successful change management in the health and social care environment.

Facilitating Change in Health and
Social Care

INTRODUCTION
Health and social care is sector that is directly and indirectly engaged in the well being of
individual in order to provide them health related services. Thus, environment under this sector is
rapidly changing due to technical advancement (McGregor, Mercer and Harris, 2018). Changes
in legislation brings due to political activities, economic changes and varied social changes. It
can also assist to render better treatment to the service user. Hence, occurrence of each entity up
to the modifications and alteration which results to boost the effectualness of operations. This
term also assist in identifying difficulty and challenges that have wide impact over working and
strategic plan to achieve objectives.
The present report is based on topic as facilitating changes in health and social care. In
this assignment, learning will focus on factors that can affect the factors which drive changes in
health and social care. Therefore, various topic will be define as key principles of change
management and evaluation has also conducted in order to identify the impact of recent
alteration in health and social care.
PART 1
1.1 Description on component drives change in health and social care services.
Change can be termed out as procedure that process as to undertake modification and
alteration to conduct smooth practices. This is crucial for health and social care sector to focus
those factors and bring effective working and opportunities (Challis and et.al., 2018). Therefore,
changes can be bring down by some factors as political, economical, sociological and technical.
Political factor- It plays vital role in terms to conduct improved working to organization. It
mainly affects the working of health organization in terms to regulations, government policies
and stability (Taylor, Stevenson and McDowell, 2018). For example- UK Alzheimer's society is
a United kingdom care and working in providing health and social care services and that will
have wide impact over operations that has established to reduce the risk of dementia.
Economic factors- This is about modification in the economic precondition of the United
Kingdom and this also have influence over working of health and social sector. It is essential to
consider over GDP and income level of society and also helps to identify the needs for improved
working. For example- The drop-off of the income level of UK people force the Alzheimer's
society care to have reduction in the service charges to meet the need and successful operations.

Sociological factors- Health and social firm puts consideration over the demographic and
cultural aspect of society. However, alteration in life-style, population and human factors leads to
impact the enterprise and its working. For instance- Enhancement in cases of dementia will
impact the working of enterprise.
Technological factors- It is mainly obsessed with the technical arenas as communication,
transportation etc. Better technical tools leads to bring advanced care within the enterprise.
Entity must ensure that tools that they are using must be vital to render efficient treatment to
users (Allan and Arber, 2018). Therefore, the component can impact the working of HSC and
these are also classified as keeping quality care, financial resources, existing services etc. For
example- the changes in medical equipment will impact the working of enterprise and dementia
centers as well.
1.2 Challenges and key factors of alteration convey health and social care services.
Driving changes to bring systematic working cannot be done systematically. Therefore,
one of the major challenges is limitation of resources. This is crucial to plan and put in place the
enough budget that aids to cater for changes. Hence, one of the another challenges is to gaining
cooperation and to support the entire stakeholder that has affected. Herein, not all stakeholder
within the enterprise are ready to undergo with changes.
Effective changes in the Alzheimer's society can be brought down by gaining such
support and cooperation from the management and employees. However, it can be stated that
gaining such support is not that easy as employees may resist undergoing with any changes.
Especially, it happens at time of threaten with job security, established relationships and future
remain unclear and ambiguous.
PART 2
2.1 Formulate strategy and criteria for measuring recent changes in health and social care.
Alzheimer's society that engaged in provide services to patients suffered form dementia
must adopt number of plan of action and standards that aids to meet the necessities and also
supports to improve services by observing changes (Curtis and et.al., 2018). This is essential for
health care enterprise in order to understand the requirement of stakeholders and factors that will
be vital for health care to understand the need of stakeholders. However, it can be said that
categorization of standards and criteria is as day-to-day inspection, organization system,

feedback and quality standard. By undertaking the feedback, it can be possible to render and to
undertake better execution of strategies with help of analyzing the need of users.
Health and social care enterprises might undergo with inspection of equipment and services on
the continual basis. Hence, it is need to be decided that all department of Alzheimer's society are
ensured with good equipment's in hospital premises. Therefore, department that offer dementia
services can reinforced consideration of number of quality measurement in terms to carry
possible changes. Thus, administration can improved the total quality management system and
check the progress of quality services. In order to conduct the better services the HSC must look
over clean hospital premises and proper refined drinking facilities for patients. However,
quantitative approach method will be useful to measure the effectiveness of changing
programmer. Hence, qualitative approach must be integrated with quantitative approach and this
also measures the effectiveness of modification by collecting effectiveness by undertaking terms
as gathering, analyzing events and facility of people opinion.
2.2 Define the impact of recent changes on health and social care.
The number of recent changes has been taken in Alzheimer's society that engaged in
providing health and social care services to patients suffers from dementia. Therefore, changes in
rules and regulations plays crucial role in order to enhance effectiveness of operation of entity.
Therefore, it can be stated that UK government needs to introduce number of modification in
acts in relation to treatment providing to patient suffers form dementia.
If the enterprise is not following the rules and regulations then enterprise has to face
various issues. Therefore, modifications in rules and regulations has rendered an effective
support and this also improve the quality of care. Due to developed facilities will provide better
facilities to the patients (Dolton and et.al., 2018.). Thus, process of communication within
patients and care providers must be improved. This is term that has facilitated the enterprise in
order to understanding the needs of customers and the motivated management adapt working as
per the needs of users for better treatment and services.
2.3 Evaluation of the effect of recent changes in health and social care.
The number or modification has taken place in Alzheimer's society in concerned with
factors like health, changes in regulatory bodies, social, community care and common scrutiny
framework. With help of these kinds of changes, the modification in working and improvement
in health and social care services are needed to be done effectively. By the use of it, UK

government has adapted several norms for health and social care in terms to facilitate better and
improved working in health care industry.
Health care firms must put their consideration over to undertake the improvement towards
interpersonal working that aids to understand the needs of community and employees. This kind
of activities will assist the enterprise in building better relations with employees. Thus, health
care enterprise must put the major factor focus over to taking the online feedback from service
users to improvise the working conditions (Légaré and et.al., 2018). For instance- Alzheimer's
society is taking various initiatives to render better health condition in UK, health enterprises
working as to supply free services to below poverty line people under the number of special
programmers. Thus, enterprises as NHS and Alzheimer's society has initiated home visit care
programs to the old age people and critical patients to render the better and effective services.
However, it can be stated that these kinds of services plays major role in order to deliver the
impressive services and also aids to enhanced experience to users.
2.4 Description on appropriate services responses to recent changes in heath and social care
services.
Health and social care enterprises rendered the greater experience to the leadership
programmer and that facilitates the changes, employee participation and updated the policies and
procedures. Thus, health and social care enterprise like NHS and Alzheimer's society put their
focus on number of modification in terms to policies and procedures. This is term that has helped
the firm to enhance the effectiveness of work and quality of services (Hunter, 2018).
Organisation needs to develop feedback system to attain advanced information system towards
services. For example- Health care enterprise as Alzheimer's society located in UK provides
feedback system and with help of it the employees came to know that employees are not
convenient with working hours.
So, organisation needs to change working hours as per the needs of employees with
effective use of feedback system. Therefore, health care enterprise must perform their work as to
encourage employees to consult with management about the issues. It will be helpful in order to
built the relationship with employees and motivates management to perform their work in
collaborative mode and this aids to meet the objectives and supply best in the health care
services.

For example- Alzheimer's society has adopted democratic leadership style to carried out working
with the employees. This has also motivated the workers to share information with management
and to provide advanced action to improvize the work and assist patients with greater services.
Therefore, better leadership programmes aids to improved the working of health care industry.
Thus, health and social care enterprise must improve communication system as per the need of
industry.
PART 3
3.1 Define the principles of change management.
To manage the changes within organization is not that easy task but it can be considered
as inevitable process. Therefore, Change management is considered as method that bring
modification in individual, team and administration in desired future position for having
amended transformation. Therefore, there are some rules that can affect the operation and chain
management of providing better care services to patients suffers from dementia. Enterprise
needed to put major focus over goals, actions and belief.
The social groups must take steps to ensure that workers needs to be more clear about the
goals, values and actions (Papanicolas, Woskie and Jha, 2018). Hence, correct information in
relation to these factor may face issues or miscommunication that can also influence the
implementation of change management. However, better adaption of alteration is vital for
management of health and social care to undertake better facilities. Enterprise need to put focus
over model as John P kotter in terms to bring improvement in changes management. Therefore, it
is term that is defined as Eight step model that aids to assist the effectualness of work and change
management. Thus, this has been defined in following manner as-
 Establish need for the urgency.
 To make sure about the changes in enterprise and promote better guidance.
 Development in vision facilities.
 Effective transportation and communication facilities.
 Empowering the employees.
 To be sure about the short term goals accomplishment.
 Attend the welfare of working and to put focus over changes in terms to work culture.
The department within the enterprise that is providing dementia services to the patients will craft
and use crucial possibility as need of people and that must be essential to sign up the changes

within the enterprise. Thereafter, management department will put together the proper
consideration over leader assistance to collective team for change. Afterwards, vision must be
drawn to assist the collective team effort for change. Therefore, there is need to undergo with the
formation of large social unit in terms to drive better modifications.
3.2 Description on how changes in health and social care are planned.
Planning is term that shown vital role in terms to occurrence of actions. However, it can
be true to said that success of changes programs mainly depends over the process of planning. In
order to plan effectively for changes, the following plan must be developed as-
Stakeholder management plan- Stakeholder assessment must be taken to make identification in
different individual that can affect and will be affected by changes. However, Care quality
commission is one of the crucial stakeholder within the enterprise. Thus, it plays main role as to
ensure compliance with national standards (Health and social care services. 2018). Thus,
another crucial stakeholder to enterprise are as employees. Therefore, success of any change
programme depends over the manpower and it also mostly relied for undertaking
implementation.
Communication plan- It is term that plays very crucial role in process of implementation of
upcoming changes within entity. This plays crucial role in change process and that is inclusive of
dealing with employees, resistance by making clear and to selling the change vision to
stakeholders, delegate responsibilities and to motive employees to do the things effectively. With
help of developing the communication plan such as to address things as channel of
communication, timing of communication etc.
Action plan- The most crucial part of any program is action plan. Hence, the action plan purpose
and aims of change program aids to identified the activities that needs to be carried out
(McGregor, Mercer and Harris, 2018). With help of identifying the proper actions there are
needs to address the several issues in terms to set the objectives to achieved change process.
Hence, the various activities are needed to be done as to train the staff, collection of data and
refurbishing wards.
3.3 Description on to monitor recent changes in health and social care.
Monitoring the activities is one of the crucial process that aids to undertake various ways
like feedback, survey and data analysis. Under the feedback department the relevant data can be
collected with the formal and informal sources.

It mainly assists in having amended determination of transformation to bring out the
better modification procedures (Curtis and et.al., 2018). Thus, service providers of dementia
patients needs to look over the surveys so that improved determination of changes in
representation of guest.
CONCLUSION
Hereby, it can be concluded that it is crucial to facilitate the changes within health and
social care entities in terms to deliver better and effective services to customers. Therefore,
changes has termed out as procedure that take place to attain desired future conditions and also
boost the opportunities. With help of having improvement in working conditions of health care
sector.
In this report, the various things has been covered as factors that drive change in health
and social sector, key principles of changes and to evaluate the impact of recent changes in
health and social care.

REFERENCES
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Online
Health and social care services. 2018. [Online] Available through :
<http://www.hse.gov.uk/healthservices/index.htm>