Report: Working in Partnership in Health and Social Care Services

This report delves into the multifaceted realm of partnership working within the health and social care sectors. It initiates with an exploration of the core philosophies underpinning such collaborations, emphasizing empowerment, respect, and informed decision-making. The report then examines the practical application of partnerships within health and social care services, identifying key relationships among various stakeholders. It proceeds to dissect various partnership models, including coordinated, unified, coalition, and hybrid approaches, alongside an analysis of relevant legislation and organizational practices. Furthermore, the report evaluates the potential outcomes for service users, professionals, and organizations, while also scrutinizing the barriers that may impede effective partnership working. Finally, it proposes strategic recommendations aimed at enhancing outcomes within these crucial collaborative environments, offering a comprehensive overview of the subject.

Working in Partnership in
Health and Social Care

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1.1 Philosophy of working in partnership in health and social care ..................................1
P1.2 Partnership within the health and social care services...................................................2
TASK 2............................................................................................................................................4
P 2.1 .Models of partnership working across health and social cares. ..................................5
P.2.2.Current legalisation and organisational practice and polices for partnership working in
health and social care..............................................................................................................5
P.2.3.Differences in working practices and polices affect collaborating working.................5
TASK 3............................................................................................................................................1
P3.1 Evaluate possible outcomes of partnership working for user of services, professional and
organization............................................................................................................................2
P3.2 Analyses the potential barriers to partnership working in health and social care services.3
P3.3 Devise strategies to improve outcomes for partnership working in health and social care
services...................................................................................................................................2
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................7

INTRODUCTION
Health and social care is a vast area as many types of concern is needed to work smoothly
in this type of sector. It is generally occurred that two or more individuals get together to work in
partnership to gain maximum advantage of the available sources and profits are converted for the
benefits and welfare of the society. In health and social care business the quality and experience
of care of an organisation towards the public and society may lead it up to a peak. There are
many legals polices that are relevant to the health and social care sectors (Berghs, Atkin and
et.al., 2017). The effective implementation can be done by the additional knowledge,
confidence, and skills of the collaborating partners. The report includes the philosophy of
working in partnership in health and social care along with the evaluation of partnership
relationships within it. It also includes various models of partnership with the current legislation
and organisational practices. Outcomes of partnership working and the potential barriers have
also been discussed in the report. Also, it involves various strategies for making improvements in
the outcomes for partnership in health and social care.
TASK 1
P1.1 Philosophy of working in partnership in health and social care
Health and social care cannot be dealt with only one person due to its vast area of working. So
there are many philosophies that has been developed to deal this in a managed way.
Empowerment: In this section all staffs, care takers, and people who are working in
collaboration with that are taken care in a proper way so that they can work with their free mind.
They are free to make their choice according to their own work that suit them best. For example
they can take their meal at the time when they feel hungry, there is no pressure created to the
caretakers or the patients to take their meal even when they are not hungry.
Respect: It should be given to the patients because giving is one the most caring way. This
makes them feel better even in diseased situation (Glasby and Dickinson, 2014). Respect is one
of the most caring centre for patients. It is very important to take care of this that an individual
and a staff should give proper attention required by them. This is obvious enough that when a
person is admitted in a health care, because of the changed environment, they can be already
disturbed. So, any sort of mis behave or dis respect with them can throw a huge impact on their
mental stability. Therefore, it is very important that maintaining an appropriate level of respect is
important so that the patient can also feel comfortable enough. A well interaction with the patient
1

can also help the patients to stay open about their ideas as well as issues so that it can be easy
enough for the practitioner to analyse and evaluate the condition of their health.
Independence: Independence is given to everyone in health care centres so that any individual
can take the right decision for better management that suits to everyone within centre. This in
dependency is allowed so that better ideas and plan can be evolved for a superior management.
Making informed choices: Making informed decisions must be for the welfare of patients. This
philosophy should be followed honestly for the smooth running of health care centre. It means
communication between patients and caretakers should be clear. Decision of patients is superior
because they have only rights to take it. No one can force the patients to take any decision
against their will. For example if a patient is not capable to take admission in the first patient
class, no one can force him\her to shift there. Health centres are established for patients.
P1.2 Partnership within the health and social care services
The good relationship among people working in Aldgate Health Clinic for Men (AHCM)
play a very important role in smooth running of centre. Care taking staff, doctors, patients,
vendors, finance team, and the top management team are basic components for health and
social care services. The relationship among these must be very respective and polite to each
other. Transport and security team is also one of important relative part of health and care
services.
Mainly the relationship is categorised in three parts in health and social care services.
General relationship: It is the relationship created among people working in same team,
whenever there is need of help they are always ready to do that.
Limited relationship: This type of team relationship is limited between two teams or among
teams working in centres. For example a finance team interacts to vendors when there is need
of supply of items related to the health care centre (Berghs, Atkin and et.al., 2017). Apart from
this, there is no communication at all between teams.
Care taking staff : These have close relation with patients. This comes under the general
relationship. They have a great responsibility regarding patients because these staffs spend more
time with patients. The care taking staff acquires a special responsibility that they have to ensure
a proper way to deal with the patients because this is considered as a very effective step. Also,
the care taking staff should be aware of the way they should deal with the patients because any
2

sort of mis behaviour can actually throw a negative impact on their mental stability. Therefore, it
should be ensured by the care taking staff to deal with an appropriate way, thus it can also lead to
a happier and healthier atmosphere of the health care.
Medical staffs: The routine based worked is performed by the medical staffs for the regular
check up of the patients. This depends upon the will of the medical staff when they are willing to
go for a round with patients.
Top management: Hospital CEO is the one of the examples for top management who does not
have regular interactions with the teams so this also comes under limited type of relationship
(Dickinson and O'Flynn, 2016) .
Laundry team also does not have direct connections with other working staffs. They have
limited work responsibilities so they also come under the limited relationship.
3

TASK 2
4

P 2.1 .Models of partnership
working across health
and social cares.
Models are the structures
which are very helpful in
partnership working. There are
many useful models described
here.
The unified model: This
structure of the management
includes the staffing, mainly
the training of the employee's
training may be delivered by
the different sectors but they
all are provided to work in
collaboration with the same
management team. There are
several benefits of this model.
It includes all the health care
related activities. This
provides a single system for al
the services' delivery. This is
helpful in carrying the single
strategic approach for the well
defined goal and objective.
Coalition model: The staffs
and the training given there is
related to each other with the
help of federation but the work
performed by the individuals
are different. The motto of this
Coordinated model: In
coordinated model work is
done together by different
services in a planned and
systematic manner in order to
complete the shared and
agreed goals. The individual
work in separate organisations
with different locations to
develop the formal ways of
working across the boundaries.
The needs of individuals are
assessed separately by the
professionals of the different
agencies but they come
together to discuss the findings
and goals related to the need of
individuals. Care coordination
is one of the service provided
in this type of model. This is a
service in which there is
involvement of two or more
agencies to provide the
services based on the need of
individuals and their families.
Information is shared faster
and the gap is identified easily
when we work in coordinated
model.
P.2.2.Current legalisation and
organisational practice
Children's act 1989:This act s
made by the government so
that no child can be exploited
by the society or any
individual one. The main aim
of this act is to provide
security and safety to the
children. This act is aimed
towards the fulfilment of the
basic requirement of the
children like foods, educations
and many more (Berghs, Atkin
and et.al., 2017). There are
thousands of children who are
not able to get foods in time
and the good education. This
act works against the child
labour in the society.
By making this act effective,
the future of children could be
made better so that they may
be the good citizen of a
country. It is said that children
are the future of a country.
Overall this act is saving the
today's life for the bright
future.
P.2.3.Differences in working
practices and polices
affect collaborating
working.
5

model is to perform the
activities and the services in
joint actions. It also provides
convenience to the individuals
that they do not need to keep
all the informations related to
all the activities and the
segments. The single segment
is allowed to perform only the
duties, it has been assigned for.
Cleared defined objectives,
clarity of the professional
accountability are shown
clearly by this
model(Dickinson and O'Flynn,
2016). In this model the
actions of the other is not
affected by the individual
assets so this provide more
cost effect result.
Hybrid model: This type of
model is generated when two
or more model come together
to work in collaboration with.
This type of example can be
seen among the private, public
and the third sectors
organisations. It may have its
own benefits and drawbacks.
The polices agreement may be
and polices for
partnership working in
health and social care
These are the sets of
rules and regulations organised
by the government to protect
and secure the patients and the
working staffs that belong to
the health and social care
centres. The Aldgate Health
Clinic For Men is also being
influenced by the legal rules
and regulations organised by
the government(Glasby and
Dickinson, 2014). There are
mainly two current legalisation
and the organisational
practices and polices organised
by the government for the
partnership working in health
and social care :
Mental capacity act 2005:This
policy is made to provide the
empowerment to those people
who are not able to take their
own decision to make heir life
standard. This act conveys that
that everyone has right to take
their own decision to stay
happy. This act is also applied
for the patients who are
Polices are always
made by the government either
it is single working
organisation or a collaborating
working organisation. The
polices are assigned by the
mutual understanding of the
working partners(Redmond,
2017). There are both positive
and negative affect of a
collaborating working. In
collaborating working one
organisation is get influenced
and motivated by the other one
because it may be possible that
a policy which is made by one
causes the benefits of the
whole working organisation.
Business advertisement is one
of the benefit in collaborating
working. This is the positive
sign of collaborating working.
On the other hand it is also
possible that if one takes the
decision or make its own
policy which is not suited to
the other one and it may cause
the conflict ion. Overall bad
results is occurred due to the
conflict ion and the bad results
is always counted as the
6

one of the issue for the
working organisation in hybrid
model.
admitted to the mental
hospitals. The mental ill
person is undertaken the
decision of the professionals
agencies such as mental health
authorities, local services,
police and the family before
sending him \her to the mental
hospitals. This is done so that
standard of an individual life
can be raised to a normal life.
This act is made so that no one
can be sent to the mental
hospitals by the wrong
decisions of society or the
third party.
negative point of any business.
7

TASK 3
Fact Sheet

P3.1 Evaluate possible
outcomes of
partnership working
for user of services,
professional and
organization
There are various outcomes of
partnership health care
services in the organization.
Out comes are positive and
negatives. Both the outcomes
in the working user of
services, professional and
organization.
Positives outcomes : Positives
outcomes improves the
services and decision making
of organization. Through
optimistic outcomes is to help
in achieves the partnership
strategies and policies. These
outcomes may be improves
professional and organization
user of services. These
outcomes are improves
management and self
direction. The partnership
working and professional both
are working relationship is
better for care take of
customers (Burwell, 2015).
Negatives outcomes :
Negatives outcomes includes
no proper utilization of
resources, no communication
skills in employees, frustration
level was high of employees.
There is no relationship
between the partnership and
professional workers, no one
can help with each other. In
the Aldgate clinic, the
practices of employees are not
proper done, it is negatives
outcomes. There is no
contribution of employees in a
team work in organization.
Negatives outcomes includes
policies and provision of
services is not done,
management is not done by
the leaders, working
environment is not good, no
coordination of employees,
cost of services is increased,
waste of time, avoid mistakes
done by leaders and staff as
well. Aldgate clinic is to needs
that all negatives outcomes is
to be improved. There is no
communication between the
partnership and professionals
P3.3 Devise strategies to
improve outcomes for
partnership working in
health and social care
services.
The Aldgate health care clinic
is to improves outcomes from
different strategies. These
strategies improves negatives
outcomes and more efforts on
effective positives outcomes.
These strategies includes
Training and
practices: Time to time
training given by leaders of
employees for improvement
their skills, knowledge,
abilities and attitude for better
performance and for
providing better services of
the patients (Glasby and
Dickinson, 2014).
Partners
coordination: Contribution
and coordination of all
employees in the work,
following the all policies and
procedures of working. All the
partners and staffs are
contribution in critical
2

Positives outcomes of
partnership working is to help
in improves in work practices,
define clear mission and
shared policies and
procedures. In the Aldgate
health clinic, all the
employees roles,
responsibilities and duties
should be clearly define. In the
organization, employees has to
effectively use of resources in
the work. The relationship
between the partnership and
professionals how to maintain
for better health care services
in the Aldgate health clinic
(Cameron, and et.al, 2014).
working user of services. In
these outcomes, includes
misuse of roles, duties and
responsibilities of staff and
management (Glasby and
Dickinson, 2014).
P3.2 Analyses the potential
barriers to partnership
working in health and
social care services.
In any organization, there are
many barriers and challenges
of their services, so that in the
health and social care services
has many barriers and
challenges faced by
partnership and professional
working user and
organization. In the Aldgate
clinic,
Lack of
communication: There is not
understanding between the
staff and management and no
communication between them
because all the employees
different from other, their
attitude, knowledge, skills and
abilities are different
(Nyström and et.al, 2018).
accidents and diseases.
Communication:
Skills of communication is
very important of partners,
professionals, staffs,
employees, customers, visitors
and reception because there is
lack of communication is not
good so that there is no
understand of any thing
(Ocloo and Matthews, 2016).
Usage of resources:
They can usage of funding and
resources for providing better
health and social care services.
Utilization of resources is
must be corrected and usage
of funding is also must in the
organization and partnership.
Responsibilities and
roles: There are clearly
defined that all the partners
have been clear their
responsibilities, duties and
roles in the Aldgate health
care clinic. Not only the
partners but also staffs are
responsible for their duties
(Cameron, and et.al , 2014).
Improves outcomes:
3

Lack of sharing:
There are different working
styles, no training for
employees, information is not
to be shared, no sharing
principles and policies of
partnership, any avoidance,
misbehave, abusing by
employee and management as
well, is the barriers of
partnership and professional
working user of health and
social care services. There are
controlling on the funding is
the big challenges for Aldgate
clinic (Ocloo and Matthews,
2016).
No contribution:
There is no contribution and
coordination by the employees
for difficult situation. There is
no social responsibilities of
employees, no one can solve
the problems, time
management is not done by
services user of partnership,
professional and organization.
In the Aldgate clinic, there is
no followed policies and
strategies is the barrier in
organisation. The impact of
They can adopted strategies
for overcomes of negatives
outcomes and making more
effective positives outcomes
in the health care partnership.
Aldgate health care
clinic is to analysis and
improves their outcomes for
providing better health and
social care services and better
performance in the health and
social care sectors.
4

cultural and political factors
affected of partnership,
professional and organization.
Any of policies and
procedures should not to be
understandable there is barrier
of organization (Cameron, and
et.al , 2014).
Lack of training: Any
new employee is entering in
organization, their training and
practices related to work, there
are spending huge amount of
training costs. Nurses should
qualified for qualified work.
CONCLUSION
In this report it concludes that evaluate all possible positives and negatives outcomes in
partnership services user of health and social care. It identifies that how to overcome of negatives
outcomes. It explains that what are the barriers in an organization and how to reduce them. It
also explains that which types of strategies they used in their services. Aldgate health care clinic
can adopted strategies of overcomes in barriers and negative outcomes. There are many ways for
overcome of barriers and outcomes. They can efforts in positives outcomes is more effectively in
partnership working of health and social care services, so that the partnership working is better
performing in health and social sectors.
5

REFERENCES
Books and Journals
Berghs, M., Atkin, K. and et.al., 2017. Public health, research and rights: the perspectives of
deliberation panels with politically and socially active disabled people. Disability &
Society. 32(7). pp.945-965.
Cameron, A., Lart, R. and Coomber, C., 2014. Factors that promote and hinder joint and
integrated working between health and social care services: a review of research
literature. Health & social care in the community. 22(3). pp.225-233.
Dickinson, H. and O'Flynn, J., 2016. Evaluating Outcomes in Health and Social Care 2e. Policy
Press.
Glasby, J. and Dickinson, H., 2014. Partnership working in health and social care: what is
integrated care and how can we deliver it?. Policy Press.
Glasby, J., 2017. Understanding health and social care. Policy Press.
Redmond, B., 2017. Reflection in action: Developing reflective practice in health and social
services. Routledge.
Burwell, S. M., 2015. Setting value-based payment goals—HHS efforts to improve US health
care. N Engl J Med.372(10). pp.897-899.
Cameron, A., Lart, R., Bostock, L. and Coomber, C., 2014. Factors that promote and hinder joint
and integrated working between health and social care services: a review of research
literature. Health & social care in the community. 22(3). pp.225-233.
Glasby, J. and Dickinson, H., 2014. Partnership working in health and social care: what is
integrated care and how can we deliver it?. Policy Press.
Nyström, M. E., Karltun, J., Keller, C. and Gäre, B. A., 2018. Collaborative and partnership
research for improvement of health and social services: researcher’s experiences from 20
projects. Health research policy and systems. 16(1). p.46.
Ocloo, J. and Matthews, R., 2016. From tokenism to empowerment: progressing patient and
public involvement in healthcare improvement. BMJ Qual Saf, pp.bmjqs-2015.
6