Measuring, Analyzing, and Responding to Health and Social Care Changes

This report examines strategies and criteria for measuring recent changes in health and social care services, focusing on the NHS. It explores various methods, including regular inspections, quality inspections, and patient feedback, to assess the impact of these changes. The report details how to measure the impact of changes against set criteria, such as reduction in waiting times and referral rates, and analyzes the positive and negative aspects of these changes on business operations, employee satisfaction, and cost factors. Furthermore, it discusses service responses to these changes, including the introduction of modern technology and improvement strategies for quality management, aiming to enhance patient satisfaction and profitability. The report concludes by emphasizing the importance of inter-professional work styles and overall structural improvements within the NHS, supported by relevant references.

TASK 2

2.1 Devise a strategy and criteria for measuring recent changes in health and
social care.
There are various type of strategies and criteria that help for measuring recent change in
health and social care service within NHS.
 Regular inspection is carried out by organizational management team which always audit
all facilities and services in regular basis. In NHS, the supervisor might be appointed as
an inspector which always records all detail about machinery items.

Cont.
 In similarly, quality inspection is also another important part which must ensure entire
operation of NHS and also adhering with specification of stipulated healthcare services.
It also evaluates the usage of given strategies for measuring whether any type changes
have been incorporated in proper manner

Cont.
 Comments and feedback can be taken from other patients related health care services
which useful for find out the whether implementation change that has been done. It will
help for NGS to identify strength and weakness of organization. it is beneficial for
developing understanding towards the targeted services efficient ways.

2.2 How to measure that recent change impact on health and social care
services against set criteria.
 For identifying suitable standard criteria that directly impact on recent changes on health and social care services
through set criteria. It directly impacts on the patients, which can be identified the measurement through reduction in
waiting time intervals while patient waiting for appointment with GP. It should be done by take care of referral rates it
will help for balance cost benefits which shows that changes have been incorporated effectively and efficiently. It is an
essential for taking a positive and negative feedback from patient where it become easier for NHS to identify its
demands. On the other hand, standard measurement directly impacts for identifying overall turnover of employee within
organization. Quality assurance standard will support patient in terms of health and social care service where it impacts
on the sales, profitability and revenue of NHS while increasing changes that have been implemented.
.

Cont.
 In NHS, manager can organise the survey by framing an effective questionnaire which
help for asked to staff members. this will help for organization to identify satisfy people
because of change in firm and also suggest different measurement that proposed within
change. Furthermore, recent change impact can be measured and identified by
implementing the suitable criteria.
 Increase amount of patient and employee satisfaction
 Improvement in the response time of each patient within organization.

2.3 Analyse the impact of recent changes in health and social care.
 The recent changes impact on the entire business operations which are provided by NHS
and evaluate to consider both negative and positive aspects. The organization must be
started to the concept of inter-professional work style that ensure to promote an effective
working relationship between employee. In this way, it also evaluates the health care and
social service for providing better facilities of children.

Cont.
 The changes have been implemented within organization and try to move towards overall
structural making of NHS. It helpful for developing the clinical commission group which
supports to make strategies related health care. Thus, it is increasing overall profit rate, revenue
generation by NHS. It can be followed the overall quality standards to maintain its high level
which are leading to make cost effective healthcare services. In this way, large number of
patients, who are getting healthcare services. In NHS, staff member still feel burden of work
load so that it become difficult for employee to maintain quality standards. it can be increased
the overall cost factor on NHS which affecting on entire financing of health care services.

2.4 Apply the service responses to changes in health and social care services.
 It can be analysed the service response which proposed by NHS in accordance with the
change that always prevailing within organization. it is carried out various type of
variation in management of business and improvement in waiting time of people. it also
enables for performing significant treatment by medical professional and give a particular
time of appointment.

Cont.
 The recent changes must be introduced modern technology, applying improvement
strategies for quality management within organization. it useful for enhancing the patient
satisfaction which lead to increase profitability in global marketplace. The different type
of service response can be identified because of recent change which can be seen in the
form of service demand of NHS.

REFERENCES
 Ross, A. and et.al., 2019. Care coordination in pediatric health care settings: the critical
role of social work. Social work in health care. 58(1). pp.1-13.
 Sim, S.M. and et.al., 2019. CIHR health system impact fellows: reflections on “driving
change” within the health system. International Journal of Health Policy and
Management. 8(6). pp.325-328.