Health and Social Care Report: Analyzing Individual Needs and Support

This report delves into the health and social care sector, emphasizing the provision of care and support for individuals with diverse abilities and specific needs, particularly those who are vulnerable and face challenges. The report examines the concept of health, illness, and behavior in relation to health and social care users, using the case of a 42-year-old man with bipolar affective disorder to illustrate these concepts. It explores changing perceptions of needs, the impact of social policies, legislation, and culture on service provision, and different care needs for individuals. The report also presents approaches and interventions to support individuals with specific needs, evaluates the effectiveness of intervention strategies, and considers the impact of emerging developments in support. Furthermore, the report addresses challenging behavior, its impact on health and social care organizations, and strategies for managing such behaviors. The report also includes a brochure (Task 2) outlining the needs of individuals and the support systems available, including statutory and non-statutory services, as well as an evaluation of the services offered by the locality.

UNDER SPECIFIC

Table of Contents
INTRODUCTION...........................................................................................................................1
1.1 Concept of health, illness and behaviour with respect to health and social care of user..1
1.2 Change in perception about several needs......................................................................2
1.3 Present and past impact of social policies, legislation, society and culture on the services
that are provided to the individual..........................................................................................3
TASK 2
Enclosed in broucher…………………………………………………………………………3
TASK 3............................................................................................................................................3
3.1: Approaches and interventions to support individuals with specific needs.....................3
3.2: Evaluation of the effectiveness of intervention strategies...............................................4
3.3: The potential impact of emerging developments in support for individual with specific
needs.......................................................................................................................................5
TASK 4............................................................................................................................................6
4.1: Concept of challenging behaviour...................................................................................6
4.2: Impact of challenging behaviour on the health and social care organization.................7
4.3: The strategies for working with challenging behaviours of individual with special needs
................................................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
The health and social care sector in all across the globe is continuously working towards
providing care and supportive activities to needed people. The essential element for which health
and social care organization are working for is provide care and support for the people who have
different abilities and people who required special needs of care. This needed people are
vulnerable and less privileged in the eyes of the society are facing many challenges and adverse
situation so for this regard they need special help or service which is helpful for them to
understand their own specific needs. BUPA is a social and healthcare organization which is
consistently work towards providing such people special care and protection. The present report
merely focused on special needs of chosen population and examine and evaluating various
factors related to health and social care sector.
TASK 1
1.1 Concept of health, illness and behaviour with respect to health and social care of user.
As the environment is changing along with that need of people is also changing due to
which many health related issues are occurring. Some of them does not affect the lifestyle of the
individual but in some cases the life of the person and his family get changed completely.
According to given scenario Peter who is 42 year person suffering from a Bi-polar Affective
disorder which is also known as 'manic depression'(Andersen, 1995). In this disorder person
suffers from a period of depression. Due to this abnormal change in behaviour can be easily
noticed sudden energetic feeling, irritation are symptoms of this diseases. The real causes of this
disorder are still unclear but certain genetic, physiological, environmental and neurological
factors at certain condition are affecting an individual. The need of person may vary from one to
another but due to disability the life of them become more difficult. Sometime disability of
person is considered as the restriction for him. People instead of helping him starts creating more
problem for them. There are various organizations such as Bupa health care who are working or
the welfare of the society by helping those people who are not able to afford good medical
services by providing netter health services.
Health: Health is considered as an important factor for the society. It directly affects society
through various ways such as physically or mentally. In order to improve structure and maintain
progress healthy society is considered as an important segment. For this, various awareness and
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promotional programmes are organised. Manic depression of Peter is one of the major issue in
society.
Disability: Disabilities directly influence the growth of social structure. Through this individual
is not able to basic activities due to which chances of poverty get increased. Person is not able to
participate into social activities due to which situation of social exclusion also get arises. Mental
illness of Peter affected various parts of body due to which family support is required by him.
Illness: Illness of individual affects the society, such as family of victim has to take care of him.
Various preventions measures also required due to which their social interaction gradually
decreases. Peter is suffering from manic depression which directly affected various body parts
and make him disable. Peter's bad health condition affected his family completely.
Behaviour: Health of individual can be noticed through their behaviour. Peter's change in
behaviours can be easily noticed by people. Therefore, patients usually do not interact in order to
reduce effect.
1.2 Change in perception about several needs.
Along with time the need and way to meet that need get changed. And there is positive
change in the perception of the society towards the people who are suffering from medical
disorder. According to the given scenario Peter who is a 42 year person suffering from medical
disorder is provided by various medical and social support by the government and the society.. In
previous time the individual who is suffering from disability are considered as a devil and
boycotted from the society. But as the time changes the vision towards such people is also
getting changed and government played an important role in all this change because various
government programs, campaigns and advertisements helped the people to understand the reason
and difficulties of the victim (Cohen and Wills, 1985). The disability can be divided into various
categories such as mental disability, physical disability and learning disability. Under the concept
of equality the every people should be provided with the good health and medical services. In
order to provide health services Bupa health care is playing an important role or the betterment
of the society.
Historical perspective: Previously, medical and health facilities are considered as hospital base
services. It only consists of providing facilities in order to make people healthy. Low
technological facilities are available, due to which doctors are not able to provide effective
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treatments to victims. Along with this penitents also does not prefer hospitals for treatments.
Unawareness of diseases have made huge loss of life.
Social model: In order to provide health facilities at broader extend such as social, economic,
environmental and cultural. It is adopted in order to prevent society for diseases. For this various
educational or promotional programs are organised. In this various approaches are implemented
at various levels. Lower level are preferred for relatively worse health situations.
Medical model: Medical model consists of various scientific and technological factors. In this
model changes are implemented according to age, sex and disease. For this various facilities are
also implemented according to the availability of resources.
1.3 Present and past impact of social policies, legislation, society and culture on the services that
are provided to the individual.
In order to improve conditions of patients various legislations are implemented. It helps
to improve condition of patients. Such as Mental Health Act 1983 and Care law. These laws are
imposed in order to provide improved medical treatments and services. It made impact on the
society. Previously, patients are not considered as priority. So regular treatment with proper
attention was no provided. After implementation of various laws conditions are changed. Now
society is aware about the law and rights of patient. Therefore, all the facilities are provided on
time and of standard quality. Along with this treatments are also involved with advance
technologies. Cultural difference can also be noticed such as doctors are attending patients
carefully. They are also putting their maximum efforts in order to save life and provide them
healthy life. On the basis of above report Peter is a patient who is suffering from mental illness.
Due to availability of various law effective services are provided to him. Therefore, chances of
his recovery become high. Various rights are also safeguarding him from any kind of equality
and injustices.
TASK 2 – Brochure
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Physical activity of patient.
2.1 Different care needs for an
individuals with specific needs
Following are some specific need:
Physical: Anis had three brain surgery due to
which his body is paralysed. According to
which his right side body is not able to move.
Now for every activity his wife and daughter
are helping him. Therefore, continuous help is
required by him for anything. In order to
reduce efforts of wife and daughter various
medical equipment are available. Such as
wheelchair.
Social: As Anis is completely dependent on his
wife and daughter. Therefore, they are caring
him. Due to which both of them have become
socially isolated. In order to reduce maintain
their connection with society various
approaches can be considered such as social
media.
Understanding Specific
Needs
Task 2
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Examination of child
Sexual: In this mental and physical condition
of patients and family is considered. In order
to provide them support and reduce their stress
level society is actively participating in it.
Such as Nilam is taking support of meditation
in order to reduce stress.
Spiritual: In order to reduce mental stress of
Anis's family, various meditation and yoga
activities can be preferred by them. It helps to
reduce mental stress and depression. Along
with this social support is also provided to the
family in order to cope up with the condition.
Financial: Anis is suffering from last 20 years.
Therefore, lots of money was spend in all these
process. In order to provide financial support
to his family various organisations are
providing them fund and various medical
facilities.
2.2 Current system for supporting
victim and their family.
There are various supporting system are
available into the society that are playing an
important role into the society by providing
continuous services for the welfare of the
society. Some of them are profitable some are
non-profitable and some are government
undertaken groups but all of them have the same
objective (Andreasen, 1995). They are working
into the society by providing advices and
guidance’s to the people through various
educational programs in various local and
regional languages so that people can
understand it more easily and effectively and
any miscommunication does not occur. Another
form is through various supporting groups that
are actively supporting the weak and poor
people who are not able to get proper support.
So for such group into the society many
supporting group is existing.
Various counselling groups are also available
that helps the people by providing proper
Patient at day a centre
2.3 Evaluation of the services
offered to victim by the locality.
In order to provide services to the victim
the locality should always consider certain
factors that are very important for any
service that are objects or the equipment’s
that are used in the treatment process, all
the services that are provided to the
individual should be hygienic and should
not cause any adverse effect on the person.
Another issue is availability of the staff
because emergency may occur any time
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counselling so that people can handle the
problem effectively (Meyer, 2003). Various
personal development programs are also
organized by the supporting grouping in which
the person of that team provide training to the
other people so that people can further exchange
this with other people in this way the large
group of people will get the help (Taylor and
Brown, 1988). And the last method is through
special educational programs under which
people are provided by various lessons are
discussed with them. And a proper practice
session is also organized. Bupa health care is
also working with the same objective.
Statutory: Statutory services are provided by
government and social group. In this various
educational and learning activities are
organisation in order to make people aware. On
the basis of above report Anis's family is getting
statutory support from social groups more. As
the patient is suffering from last 20 years.
Therefore, some organisation are providing
them medical support in order to improve
patient’s condition.
Non-Statutory: Non statutory support are
provided by non-profitable organisations.
They are providing financial support to the
family of Anis's. As victim is suffering from
long time and they do not have any financial
source. Along with this a man is also helping
them by providing bath to victim and
therefore to handle such consequences the
availability of the staff is necessary. Proper
transportation services should be provided
to the victim so that the can easily access
the services and easily solve the issues that
are affecting him (Umberson, 1987).
Therefore services that are offered to the
victims should be able to fulfil all the
specific needs. All the services that are
provided to an individual should be
enriched with equipment’s and services
such as food, transport and efficient staff.
GPS: Through implementing GPS facility,
location of object can be easily identified. On
the basis of case study, Anis is suffering from
right body paralysis. In order to track his
location Gps can be installed.
Day centres: Day centres are used to provide
facilities by taking care of body. So that their
family can easily focus on important work.
Through this facilities Nilam and Nafis can
manage their studies and other activities in
order to reduce complication of their life.
Recreational: Recreational activities are
organised in order to provide facilities without
making money. In this report patient is
suffering from paralyses. Therefore, all the
activities are managed by his daughter and
wife. A man is also helping them by providing
bath to the patient and some household work
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household activities. of his family.
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TASK 2
Enclosed in brochure.
TASK 3
3.1: Approaches and interventions to support individuals with specific needs
Intervention is considered as process or action that is use for improving a situation or
getting involved in it. Here in the present report intervention is refer to taking an action in order
to improving a medical disorder and associated elements. Approaches here are the primary steps
which will strengthen the intervention process. There are various approaches available to support
the people with specific needs. The evidence based practise in which individuals who have
severe health problem receives the services as per the evidence of diseases. The other approaches
which are mostly use for the care of individuals are integrates scientific evidence, clinical
knowledge, view-point of the client (Aronson and et.al, 2016). The self-help approach is also
considered as a good practise to specific needs in health and social care services in which the
individuals with specific needs are support and care themselves. The advocacy approach is also a
prudent technique for the given scenario in the health care provider will support the rights of the
individual and work in the proper and systematically manner complying with the legal rules and
legislation. Advocacy approach is consist with changing practises and behaviours that helpful in
the development and provide support to the rights of the disabled person (Queen, 2016).
ON the other hand there are various intervention tools and techniques also use in the
health and social care sector for the welfare of individuals with specific needs. Ample of medical
therapies are being used for the sake of providing support and care to these vulnerable people.
By providing medical support to the needed individuals the assessment process of treatment is
basically depends on the prevailing the problems and needs at the exact moment. Difficulty in
learning for the older people is a big challenge for the social and health care organization and in
order to make it right the psychological intervention can be an excellent technique in tackling the
older people at the time of they start feeling depressed and stressed because of their difficulty in
learning. Bupa health and social care organization is also using various interventions in order to
provide care to older people with special need Such as communication is a basic intervention
tool use by them to establish a relationship between older people and care provider which is
helpful in providing and assessing supportive services(Kauffman, 2015).
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3.2: Evaluation of the effectiveness of intervention strategies
Various strategies are being used in the order of providing special care and support to the
older people who are facing difficulty in learning anything. As all the approaches and
interventions discussed earlier are using for curing and provide support to the older people.
Medical interventions are helpful in providing a support to the older people in learning as there
are various technological innovation taking place in the medical sector where gadgets and tools
can be used for increasing the ability of learning. BUPA is providing the psychological care to
the older people to learn and remember things and even they are trying to reduce the level of
depression and stress which older people are facing by encouraging them and cherish them. The
psychological strategy is more effective as it is provide a clear understanding to the older people,
as this strategy is not only use by the care provider it can be used by the family member also.
The other strategy which use by the BUPA for the welfare of older people is communication
strategies, regular and healthy communication between the care provider and older people is
effective as the older people are not feel lonely and depressed at the time of the treatment and
they will easily get influence by the care provider (FernáNdez-LóPez and et.al, 2013).
There are various other strategies are also use for supporting the family and the patient
with learning disability by involving the family in the process of developing and delivering the
care, support and intervention plan for older people. Provide them information about the support
and intervention strategies in a structure, format and language that is easy to understand for
them. There are various other areas also which a care provider need to understand at the time
providing the support services to older people with learning disability such as determining the
impact of living with and caring for the older people with learning disability, explain them or
family members about the how to access the family advocacy.
Rights and protection of individual under specific needs
It is essential to ensure that best decision are made to giving support to the older people
with learning disability. Following are rights and protection given under any medical
intervention to such individual:
 It is right of Older people with mental and learning disability to have dignity, values and
also claim for protection, respect and medical attention which serves their best interest
 All the family issues and matters are must be considered, it is the major concern for
health professionals in order to level their practices effective
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 All the protection decision are based on combination of personal values and known facts.
In health care sector, decision of treatment need to be taken as per the medical
information and personal evaluation of this information
3.3: The potential impact of emerging developments in support for individual with specific needs
The social and health care sector is encountered with various developments in the area of
giving support to the people with specific needs. The technology advancement make the
supporting task easier for the care provider to safeguarding the old people with learning
disability. Assistive technology is very useful in enhancing learning ability for those who are
unable to learn. In the assistive technology for the older people there are various tools being used
such as abbreviation expanders, alternative keyboards, optical character recognition,
proofreading programmes and so on. Other than the technological and medical advancement
there are some development in the legislation and in the policies is also fostering the
developments in support for the older people with the learning disability. Older people with
learning disabilities and disorder can learn new strategies for coping with their problem. Usually
the care provider helps old people to learn skills by developing the strength and other ways to
compensate for the aged people weaknesses and try to keep them away from the feeling such as
depression, anxiety and so on(Davis and et.al, 2014).
Apart from all these legal development also have a huge impact on the area of problem.
As the legal structure is built in a way where old people with learning disability will get the
services for the safeguarding themselves with the adverse situations. BUPA health and social
care organization is also conducting various development programmes for the old people with
learning disability where they will get advance services by the experts in the problem area. Old
people with the learning disability may suffer from the low self-esteem, trauma, frustration,
anxiety and various other problems here the professional care provider can help them to
understand these feeling and emotions, develop coping tools and build healthy relationship.
Sometimes old people with learning disability have severe conditions in these case they require
to help the medical therapy and medication (Van der Bij and et.al, 2016).
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TASK 4
4.1: Concept of challenging behaviour
The way in which Mr. JC is behaving is due to his illness and the level of frustration
which he is facing. Sometime the challenging behaviour of the people who is in special need
become very difficult to control for the care provider. Challenging behaviour can be consider as
culturally abnormal behaviour which consist with various factors such as anxiety, frustration,
loneliness and so on. Mr JC is also face the serious trauma in his past life which resulted as the
behaviour which is very challenging to handle for the care provider (Göransson, Lindqvist, and
Nilholm, 2015). The challenging behaviour can be impact in various ways such as:
Self-injurious- The challenging behaviour can make a disable people to harm themselves
in such a way where they do lot of such activities head banging, scratching, picking and so on.
Aggressive- Challenging behaviour is cause an ample amount of aggression in the
patients where they perform activities such as grabbing, hair pulling and verbal abuse and so on.
The challenging behaviour is hard to control for those who are taking care of the
individuals such as teachers, parents, spouse and care provider. Because of all the stated
characteristics the individual is not only a problem for himself but also for the society in which
they are living. The challenging behaviour is in a repeated pattern which affect the normal
functioning of the person for their loved ones and society. There are various different type of
disorders which cause the challenging behaviour such as Autistic spectrum disorder, cerebral
palsy, sensory and mental impairment and so on. The challenging behaviour in the stated
disorder can be verbal challenging behaviours, non-verbal challenging behaviours and physical
challenging behaviour. The cause of the challenging behaviour can be due to the biological
disorder, stereotype behaviour or because of the means of communication.
Manifestation of challenging behaviour
Following are three different manifestation of challenging behaviour:
Non-verbal- The non-verbal manifestation of challenging behaviour involves wandering,
cornering, pacing and intimidating facial expressions.
Verbal- The verbal manifestation of challenging behaviour involves swearing, shouting,
offensive speech and sexist.
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Physical- The appearance of physical challenging behaviour can be identified by
observing characteristics such as- biting, slapping, scratching and inappropriate touching,
punching, hitting furniture and self-harm.
4.2: Impact of challenging behaviour on the health and social care organization
In the present case Mr JC is creating various problem for the care provider and he
verbally abusing them, shouting on them which is not appreciated by the caretaker and the care
staff is very unhappy with the aggressive and anger behaviour of Mr JC. It is very crucial for the
health and social care organization to deal with the individual with a challenging behaviour. As
the wide chances are there that the person with challenging behaviour can cause harm to others
as well as themselves. The impacts of challenging behaviour can be can be seen on the legal
framework, policies and procedures. For the health and social care organization which working
towards caring for individuals who are in specific need there are various regulations framed by
the officials and authorities which are required to followed in order to safety of the individual
with their own challenging behaviours. The health and social care organization have to strain
themselves financially in order to provide good care to people with special need. The
professional who are working in the health and social care area need to trained enough to control
and handle the individual who is having challenging behaviour(Cajares and et.al, 2016).
Implication of challenging behaviour
Implication of challenging behaviour can be:
Self-injurious- The first and foremost significance of challenging behaviour is
scratching, pulling, eye poking, grinding teeth, eating things which are not food.
Aggressive- Hitting, pinching, throwing objects, spitting, screaming, scratching and
biting and so on.
Stereotyped- repetition of words and repetitive manipulation of things, rocking etc.
Non-person directed- Hyperactivity, damaging the property, inappropriate behaviour,
stealing etc.
4.3: The strategies for working with challenging behaviours of individual with special needs
The organizations who are working with the individual who are having challenging
behaviour are using various tools and techniques in order to control the aggressive behaviour of
the patients. Various operations and support care programmes are held in order to eliminate and
reduce the impact of the challenging behaviour individual are having on the organization. The
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methods which is used for taking care of the challenging behaviour individual in the context of
the staff workers is communication, rewards and so on. For controlling the level of the
aggression meditation will be a great tool. The holistic approach will help the social and
healthcare organization to figure out the type of support they needed for the behaviourally
challenged individuals so that they can provide the most effective support to them. The strategy
which can be use is imply the staff with the legislation of the organization so that they can deal
with the behaviourally challenged in the most effective manner (Aronson and et.al, 2016).
It is very important to maintaining professional boundaries in social work. As the social work
profession is depends largely on the interpersonal interaction of social workers with their
patients. Following are the boundaries for social workers which they need to maintain while
working with patients:
 Maintaining confidentiality of client
 Using appropriate language
 Demonstrate interpersonal professional behaviour Cultivate friendship with the client but decline to entering into financial relationships
Social workers code of practice
 They must protect the rights and promote service users and carers interests
 Maintaining the trust and confidence level of individual with challenging behaviour
 Making sure the independence of service users Be accountable of quality of their work and always take responsibility to improvise their
knowledge and skills
Time out
Time out concept use by social workers for the purpose of behavioural modification of
individual with challenging behaviour. In this service users are separated from the environment
in which their unacceptable and challenging behaviour occurred. The positive time out will be
useful for individual with challenging behaviour in order to improve their mental condition.
CONCLUSION
From the above study it is clear that individual with special need required special care
and safeguarding. Disabled people are facing various problems from the side of the society, here
health and social care organization are playing a very important role by providing care to them.
Ample of approaches and intervention are taking place in protecting the individuals with special
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needs and care. The advancement of technological and medical sector bring various tools and
techniques where the individual with special needs are getting relief out of them. The individual
have various different kind of needs as such physical, mental and psychological which is taken
care by the care provider.
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