Health and Social Care: Partnership Working Evaluation Report

This report delves into the concept of partnership working within the health and social care sector, emphasizing the importance of collaboration among various healthcare professionals. It analyzes a case study of Mr. Ian, highlighting the challenges arising from his complex health issues and non-cooperation, and the impact of ineffective communication between different healthcare units. The report explores the philosophy of partnership, including empowerment, autonomy, and power-sharing, and evaluates partnership relationships at service user, professional, and organizational levels. It examines models of partnership working, such as unified and coalition models, and discusses relevant legislation like 'Putting People First' and the Mental Capacity Act 2005. The report also covers the outcomes of partnership working, potential barriers, and strategies to improve outcomes for service users, professionals, and organizations, with the aim of fostering more effective and patient-centered care.

Working in Partnership

Table of Contents
INTRODUCTION ..........................................................................................................................1
EXECUTIVE SUMMARY.............................................................................................................1
SECTION A ....................................................................................................................................2
1.1 Philosophy of working in partnership in Health and Social Care....................................2
1.2 Evaluate partnership relationships within health and social care services.......................3
SECTION B ....................................................................................................................................5
2.1 Models of partnership working across health and social care sector...............................5
2.2 Current legislation and organisational practices and policies for partnership..................6
2.3 Differences in working practices affect collaborative working.......................................8
SECTION C.....................................................................................................................................9
3.1 Outcomes of partnership working for users of services, professionals and organizations9
3.2 Potential barriers to partnership working.......................................................................10
3.3 Strategies to improve outcomes for partnership working...............................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
The term working in partnership can be described as to perform within a group of
partners to complete particular tasks or project and profit will be distributed among them. It
include better mutual understanding and decide together fir putting efforts to fulfill specific
profitable objectives to gain better outcomes. Moreover, it is observed that business
organizations are carried out by two or more individuals for by sharing their ideas and generate
desired outcomes successfully (Hagger and McIntyre, 2018). In context of health care firms, they
are required to work in team with an appropriate cooperation between nurses, surgeons and
doctors to deal with every single patients. It is necessary for pathologist to thoroughly analyze
actual medical situation of an individual then provide these details to specialists. Additionally,
after looking the reports, doctors make a prescription for patients and nurses are required to
follow the same to give medication on time. The present reports is based a selected case scenario
of Mr. Ian including description of his overall life and health issues from which he is suffered. It
also focus on certain institutions which deal with medical problems of Mr. Ian.
EXECUTIVE SUMMARY
The given assignment will focus on given case study about a patients named as Mr. Ian
who is suffering from various crucial health problems. He had faced several medical issues from
the very beginning of his life till death which includes a terrible childhood by getting sexually,
physically and emotionally abused. However, he was prone to periods of depression, episodes of
self harm and paranoia due which a habit of drunk every time along with refusing to talk with
other people gained by him. Meanwhile, he get married with young son but after suffering from
heal injury, his marriage was broken. Additionally, it is observed that Mr. Ian was not physically
capable due to having amputation in lower part of one leg with strong addicted habit of alcohol
and remain dependent on the same. Thus, he get admitted to different departments of health care
sector for treatment of medical problems but referred to other well being institutions but not feel
relief. Hence, it is due to behaviour of remaining drunk and do not want to involve in any activity
which make him more weak and unhealthy day- by- day.
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SECTION A
1.1 Philosophy of working in partnership in Health and Social Care
In health care sector, working in partnership in mandatory because different people has
differentiated role in context of same patient for solving medical issue in an appropriate manner.
It is an important factor in such organisations because nurses. Pathologists, ward boys, surgeons,
specialist i.e., all of them have specific role towards a patient for making them well being
properly. However, pathological reports will be given to doctors by pathologist then they make
an appropriate prescription which should be followed by nurses to make an individual well being
(Mittler, 2012). Additionally, it is mandatory to gain an accurate knowledge about infected
knowledge sop that more effective medication can be provide to people.
In context of Mr. Ian, medical specialists face several problems due to non cooperation of
him which create problems to understand his actual mental status properly. The mental doctors
required talk to him but he refused for same due to which his condition cannot be improved.
Moreover, he get transferred to different units of health care which include Local Authority Long
Term Team (LTT), Review and Reablement (R&R) and Risk Enablement Panel (REP).
Additionally, these units also skip an appropriate communication between them to know about
real situation of given patient in proper manner. Thus, several philosophies are helpful to
perform in partnership which are explained further -
Empowerment – The term can be described as an appropriate practice which render help
in distributing knowledge for carrying out procedure in proper manner. It is very essential to gain
desired information attained by staff members to provide treatment for patients through avoiding
errors in the same. As per situation of Mr. Ian, it is mandatory to communication each single
detail to associated specialists with the case which provide support to conduct diagnosis more
appropriately.
Autonomy – This refers to a strategy that directs to provide limited authority to
employees for making sudden or immediate decisions in desired circumstances to solve
particular problem. Meanwhile, medical professionals connected with case of Mr. Ian should be
provide much authority to take decision for appropriate action he has some mental problem also
besides of physical issues (Bastiani, 2018) . Thus, the higher authority of several departments
including LTT, R&R and REP which can make staff quite liberal to deal with given case of
patient to use desired methods for solving issues.
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Power Sharing – This can be explained as distribute power of authority among sub-
ordinates which helps to make them responsible and create skill formulation right techniques to
deal with crucial needs. Additionally, it is helpful to decrease duration of time to sort out specific
problems which is significant in medical sector. In context to given scenario, nurses get
frustrated due to facing lots of confusion which create difficulty in dealing with situation of Mr.
Ian.
1.2 Evaluate partnership relationships within health and social care services
The partnership relations refers to behaviour, understanding and cooperation between
partners is very important to work together for generating better outcomes. It is essential to
maintain an effective as well as efficient healthy relationship as it reflects into overall
performance and results (Robertson, 2016) . In context to health care sector, it is very important
to build mutual understanding among nurse, doctors. Surgeons, pathologist and specialist for
communicating very details about an individual. Meanwhile, it will provide support to them for
proper understand actual situation of a person which facilitates in making an accurate
prescription to solve medical issues. However, the given case indicates lack of effective
conversation between different units like LTT, R&R and REP which create many problems to
deal with Mr. Ian. Thus, it is necessary to transfer every information about patient should be
conveyed to these units through establishing proper relation among them. Hence, maintain an
efficient relation is very essential at different levels which are as under -
Service user level – This refers to a relation which is established between patients and
his care takers including specialists or nurses. It include to carried out overall procedure of
treatment of an individual in proper way along with generating better results which facilitates to
maintain mutual understanding between patient and medical professional. Moreover, given
scenario indicates that Mr. Ian do want to talk to other people which create difficulty for nursing
practitioners to deal with him because ineffective relationship and his situation will become more
weaker day- by- day.
Professional Level – This level includes relation between staff members of particular
organisation including superiors and sub- ordinates (Magnusson and Hanson, 2012) . It is
necessary to establish an appropriate coordination as well as cooperation among them which is
beneficial to conduct particular task in proper manner. In case of Mr. Ian, his doctors or nurses
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are required to make an appropriate relationship and communicate properly in terms of
exchanging information which helps to reduce chance of errors in diagnosis.
Organisational Level – This refers to maintain an effective professional relationship
with other organisations which is more applicable in terms of health care sector. However, it is
necessary mostly for medical organisations because patients referred to one such institution to
another for further better treatment (Collins and McCray, 2012) . The given scenario indicates
about difficulty faced by employees of SPOA due to having little knowledge regarding medical
situation of Mr. Ian. Thus, it is an essential aspect to know about health history of person and
other pathological report which are already carried out in previous hospital as it is supportive in
conducting further diagnosis properly.
Legislation Support Collaborative Working
The collaborative working is beneficial as overall efforts of people become strength and
facilitates to in achieving desired results successfully. It includes the criteria of making same
policies or guidelines for all staff members which direct them in single direction which is helpful
in collaborative working in partnership. In context of given scenario, certain issues are there
including exchanging complete knowledge, various practices to tackle with same individual,
excessive work pressure and many more that facilitates crucial condition of Mr. Ian. Moreover,
there few legislation which plays an important role for helping collaborative performing is
explained further -
Putting People First – This factor involve to focus on welfare of a patient and utilise
priorly those aspects which are profitable for them. It is necessary to make practices more
effective to solve actual medical problems of patients (Cook, Mulherin and Seditas, 2015). The
given situation of case study includes that medical professionals associated with Mr Ian are
considering their own criteria rather than focussing on his problems.
Mental Capacity Act 2005 – The act of mental capacity includes an appropriate
indications for overall medical specialists to focus on mental situation of a patient. It is necessary
to deal with people in proper manner as per condition of them. In this case, Mr. Ian is strongly
dependent on alcohol, facing depression and many other relevant problems then it is required to
provide desired medication to make him stable mentally and physically.
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SECTION B
2.1 Models of partnership working across health and social care sector
The factor of partnership is very important for health & social because because every
case required pathologist, nurse, specialist etc. Moreover, it is necessary to maintain more
effective cooperation among staff members of particular hospital which is, mandatory to conduct
diagnosing procedure to make patient feel fit and healthy (Hall and et. al., 2012) . Thus, various
kinds of models can be used to establish more efficient partnership which are given below:
Unified – The unified model refers about the method of implementing one management
system including policies to completing tasks in right manner. It will provide mandatory
guidelines to fulfil roles through following same strategies for overall staff members.
Additionally, single strategy should be adopted by each and every employees while performing
their tasks.
Pros
 It is beneficial in terms of avoiding confusion through which people can work properly
for creating desired results.
 It provide guideline which should be used to deal with very medical case.
Cons
 It may generate critical problem in health care as every case has different situation in
which single techniques is not applicable.
 It create biasness among nurses and doctors because they have to work with same policy
in every situation which results into negative outcomes.
Coalition – This can be described as to make an appropriate approach which indicates to
conduct various procedures singly and these are inter related with one another (Sullivan and
Skelcher, 2017). In terms of medical sector, several tests such as CT Scan, MRI, blood test,
Surgery are relevant to single case as all these activities are required to know actual situation
which helps to decide correct treatment for a person.
Pros
 It includes to carrying out different activities one- by- one in an organised manner get
desired outcomes.
 It helps to maintain focus in particular activity which facilitates to gain an accurate
results.
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Cons
 This model results into more time consuming procedures and task in completion.
 It indicates to conduct number to events for specific tasks which may create confusion
may time that create difficulty to gain required results.
Hybrid – This refers to make hybrid form by combining two or model model which is
applicable to deal with needs of particular situation (Bendell, 2017). It is more favourable for
health care sector as it provide help to deal with different cases of patients and sort out in an
appropriate manner along with generating better outcomes.
Pros
 It facilitates to set own criterion as which are useful in solving problems of specific
condition.
 It facilitates freedom for employees to select models which are favourable to deal with a
case.
Cons
 It is a time consuming procedures which is not favourable in health care sector every
time.
 The factor of risks and uncertainty is exist at time of receiving outcomes.
A per given case study, the model of coalition is more suitable to deal with situation of
Mr. Ian in an effective as well as efficient manner through generate desired results. It include top
conduct different activities to sort out health issues the patient in an appropriate way by focusing
on various concepts separately to gain better outcomes (Capaldo, 2014). Moreover, physical and
mental problems of the selected person should be tackle separately to make him healthy in both
aspects.
2.2 Current legislation and organisational practices and policies for partnership
The different legal rules and acts are formulated by government authorities which are
helpful for citizens of spend their lives in more comfortable manner. As per selected situation of
Mr. Ian, his medical specialist are required to be consider several legal acts that are applicable in
particular circumstances. Thus, some of legislations are given below:
Children Act 1989 Amended 2004 – This regulation include criteria to provide support
to children so that they will get comfortable and secure childhood. It also involves indications for
relevant local authorities to render required facilities or services to kids as per their real
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requirements. This law is relevant to 1989 but considered as legal in the year around 2004 in
terms of providing guidelines social agencies are required to deal with issues of children properly
(Fowler and et. al., 2012). There are certain policies which are include in this regulations which
are as follows:
 Firstly, it involve to render permission to children for remaining well being and
comfortable.
 Secondly, allow them to remain secure in their environment and feel happy.
 Moreover, it include to provide support to kids in terms of facilitating them to enjoy their
lives.
 At last, assist them to improve themselves in order to gain success in their lives.
According the scenario, Mr Ian had faced terrible past in his childhood in which he get
abused sexually, mentally and physically. The children act provide help to kids in terms of
remaining secure in every manner no one will suffer like Mr. Ian. which make them morally
strong and results into bright future.
Mental Capacity Act 2005 – This legal rule was introduced by parliament of United
Kingdom which has an important purpose of render legal policies to make decision about mental
ability of adults to decide anything about mental patients (Lee, Dunston and Fowler, 2012). This
law states that some social agencies are required to take care of Mr, Ian and solve his issues of
short term memory loss to make him healthy.
Case Standard Act 2000 – This act was introduced by government authorities of UK in
which several guidelines are provided to some of care organisations involving children's, nursing
home, residential care home and many more. In context of give case, this legislation helps to Mr
Ian to get rid off from certain issues like childhood abuse, short term memory loss, depression
etc.
The above discussed acts or rules are supportive in order to help Mr. Ian. to come out
from terrible situation and gain comfortable life respectively.
2.3 Differences in working practices affect collaborative working
The collaborative working is helpful in generating better results by contributing overall
efforts by all partners in particular tasks or project. In this part, various types of working
practices are applied which may impacts in collaborative working(Mérini, Thomazet and Ponté,
2011). In case of Mr Ian, he get transferred to different health care institutions who are required
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to focus on his problems one- by- one to sort out his several issues properly. Moreover, they can
utilise several differentiated practices in give case and some of them are as under –
Different Working Time – This include the criteria of providing flexible working shifts
to employees which are favourable to them and exchange duties with peers. It is supportive in
case of Mr Ian because health institutions can monitor continuously for 24 hours and record each
activity which is helpful in conducting proper diagnosis.
Different Policies and Procedure – The different policies or procedures are helpful to
deal with differentiated cases or situation in health care sector which are suitable. Thus, Mr. Ian
has both physical and mental issues then doctors used separate process to solve them singly.
Moreover, local authority is not capable to solve mentally disorder then he will get transferred to
Mental Health Review & Reablement for the same.
Different Governing/professional Bodies – In this case, different health care bodies are
involved to deal with situation of Mr. Ian. There are several agencies or individuals are
associated like Mental Health Review and Reablement, Risk Enablement Panel, Single Point of
Access, Serious Case Reviews, Occupational Therapist and Community support Worker.
Different Approaches to work – This refers to utilise various approaches to perform
including given scenario in which Health Review and Reablement (R&R) Team decide to
generate working relation to sort out problems of Mr, Ian.
Different Trainings – The criteria of conducting different types of training or learning
events is helpful for staff members to deal with various critical condition of patients and solve
them properly (Cook-Sather and Luz, 2015).
Different Communication methods – In this part, it indicates that different kinds of
conversation methods can b used to deal with differentiated mentalities of people. Mr Ian. do not
want to talk to others then it is required to apply another effective technique to make
communication with him.
Different Roles and Responsibility – This include criteria of completing overall roles or
responsibility which should be completed by the employees. In given scenario, staff members of
SPOA are focussed towards their duties and ignore priorities favourable for Mr Ian.
Different Information Sharing protocol – This include problems of not exchanging
information within institutions when Mr Ian get transferred to different health care organisations.
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SECTION C
3.1 Outcomes of partnership working for users of services, professionals and organizations
The working in partnership helps to generate better outcomes for specific tasks or
projects and it is applicable at different levels which are given below:
Service User Outcome – This include several benefits which are rendered by medical
specialist and overall management o hospitals to patient in order to make them healthy and
comfortable. Mr Ian remain drunk and never get together with other people so that he did not get
desired profits from certain associations.
Positive Outcomes: It includes that use of better techniques helps to deal with health
issues of people for solving them properly (Thomson and Stoll, 2017). Moreover, the factor of
empowerment and autonomy can be applied for getting desired results.
Negative Outcomes: The avoiding behavior and not become familiar with others is
accountable for negative outcomes in case of Mr Ian.
Professional Outcome – The different types of medical associations are connected with
case of Mr Ian but not become successful to sort out issues of him due to lack of his response as
well as inappropriate exchange of information among them.
Positive Outcomes: It is supportive to maintain professionalism and facilitate to allot
required targets to achieve better results more efficiently.
Negative Outcomes: This factor may create confusion because of lack of conversation
and overall administration get disturbed which impacts negatively on outcomes.
Organization Outcome – In context to organization, partnership is effective in working
to attain desired goals successfully while accurate coordination is established between partners.
Positive Outcomes: This will provide support to boost up effectiveness of medical
facilities and improve goodwill of healthcare institution.
Negative Outcomes: When focus is towards organizational welfare the duration &
expense may increased and ineffective conversation may create problem for organization.
3.2 Potential barriers to partnership working
The are different types of barriers which create problems at the time of conducting
various diagnosing processes to get an appropriate outcome. In context to given case, several
obstructions are observed in situation of Mr. Ian in which some of them are as under –
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Lack of Communication – It include that lack of conversation among different agencies
is observed which are associated with case of Mr Ian. Moreover, Patient is not agree to
communicate with medical specialists which also impacts negatively on his health status.
Lack of Resources – This include more effective machines or software which is used by
local authorities and police to monitor Mr Ian on regular basis through online mode because he
become aggressive to care takers while visiting his home.
Lack of Clear Roles and Responsibilities – In this part, situation of employees of
SOPA can be considered because they get frustrated and unable to focus on their roles due to
heavy work load on them.
Lack of Information Sharing – This refers that exchange or communicate information
about patient is mandatory which is not done in case of Mr Ian.
3.3 Strategies to improve outcomes for partnership working
As per the case of Mr. Ian, the service provider need to implement the following
strategies to ignore misunderstandings and conflicts between the employees and to get desired
and favourable results in the end. However this will also help in maintaining and controlling
work force management. The strategies to strengthen the partnership working are as follows:
Effective Communication – The employees of the health organisation must have strong
communication between them to have less role conflicts and clear work responsibilities between
them. The delegation of charge and duties must be distributed in such a way that everyone will
perform their work timely and properly. Also the employees of the organisation should listen n
concentrate on the their own responsibilities and contribute to create friendly environment in the
organisation for smooth functioning and job operations. Also there should be open-mindedness
among the people so that they can be clear and responsible for their own job responsibilities. For
better results and decrease the deviation between the standard and actual performance the
management must take timely feedback from the staff as well as the customers.
Empowerment – The strategy of empowerment is the way to delegating authority and
responsibility to the employees and staff who will be responsible for the outcome of that work.
The organization must empower the the most relevant and well qualified employee for the
specific work. Also he will play as a mediator between the management and the employees and
will take daily or weekly report of the work also their feedback to know the problem in
performing their work and help to improve them.
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Clear roles and responsibility – When everyone know what to do and how to do the
surety of work done is automatically increases. The people with clear goals and responsibilities
are themselves responsible to accomplish them and to behave according to their roles. People
save time and energy, as well as they work together when they are clear with their roles and
responsibilities. The service provider will also have balanced internal control on the operations
and functions.
CONCLUSION
The above report had concluded that working in partnership is to perform within a group
of partners to fulfill specific tasks or project and profit will be shared between them. It include
several philosophies of working such as empowerment, autonomy and power sharing. The
effective relationship is required to be established at different level including service user,
professional and organizational along with following few legislation like putting people at first &
mental capacity act. It involves several models while working in partnership such as unified,
coalition and hybrid with their pros or cons in which coalition- model is considered as more
favorable for given case. Some of legislation which are helpful to children include Children Act
1989 amended 2004, Mental Capacity Act 2005 and Care Standard Act 2000. The different
working practices are also mentioned in terms of working time, policies & procedure,
governing/professional bodies, approaches to work, training, communication methods, roles or
responsibility and information sharing protocol.
REFERENCES
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