Evaluation of Partnership Models in Health and Social Care Services

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This report delves into the multifaceted realm of partnership working within the health and social care sectors, focusing on the National Health Service (NHS) and its interactions with various stakeholders, including patients and other healthcare providers. The report begins by outlining the philosophies underpinning effective partnerships, such as empowerment, respect, independence, and autonomy. It then explores the different partnership relationships, particularly within CAMHS (Child and Adolescent Mental Health Services), and the roles of care-taking staff, medical staff, finance teams, and top management. The report examines various partnership models, including formal and informal partnerships, joint funding, agency working, unified models, and coalition models. Furthermore, it reviews relevant legislation and organizational policies, such as the Mental Capacity Act 2005 and the Children's Act 1989, emphasizing their impact on service delivery. The report also addresses potential barriers to partnership working and proposes strategies to enhance outcomes for organizations, service users, and professionals. The conclusion summarizes key findings and underscores the importance of collaborative approaches in delivering effective healthcare services.
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK1.............................................................................................................................................1
1.1 Philosophy of working in partnership in social and health care sector.................................1
1.2 Partnership Relationships within social and health care services .......................................2
TASK2.............................................................................................................................................4
2.1 Partnership Model in health and social care services............................................................4
2.2 Review current legislation and organisational policies and practices in terms of health care
.....................................................................................................................................................5
2.3 Difference in working practices and policies .......................................................................6
TASK 3 ...........................................................................................................................................6
3.1 Possible Outcome of Partnership Working for organisation, service user and professionals
.....................................................................................................................................................6
3.2 Potential barriers to partnership working in health and social care services........................8
3.3 Strategies to improve outcomes for partnership working in health and social care services8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
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INTRODUCTION
In social and healthy care company, partnership is all about work two or more people
together in order to achieve common goals and objectives in given time frame. That provide
advantages of better utilisation of resources that are available and transform it into social welfare
benefits. There are several partnership business are run effectively who work for society and
health care industries. They provide various kind of services to their potential customers. In this
assignment, select National Health services which help to provide different type of product to
society. It is a public funded company that deal with health issues of peoples. The main
objectives of NHS is provide quality of services to their potential buyers which create positive
brand image in clients mind (Allen, 2013). This report covers philosophies of partnership
relationship as well as their working within an organisation. It also includes policies, legislation,
review current company practices for partnership in order to gain valid outcomes for services
users, organisation, professional etc. Apart form this, barriers of partnership and strategies design
to improve result is includes in this report.
TASK1
1.1 Philosophy of working in partnership in social and health care sector
In health and social care sectors, there are fours philosophies that are related to working
in partnership for health and social care. These are explain as follows:
Empowerment: Empowerment is a process to provide right to employees, people and
partners to take decision according to their own thinking and ways. Its encourage authorize
staffs, workers and caretaker or persons who are taken care by nursing staff members. This
encourage each one on person who work in social and health care sector have freedom to make
their own choices. These all are depend on what work and task best suits for all of them
effectively.
Respect: Top authorities of an organisation should understand their all level employees.
It is important for all workers to give respect to all senior and higher level authority which
improve their relationship as well as reduce conflicts between them (Bryson, 2016). This small
change will encourage all staff members to pay their role and responsibilities in an effective
manner. Through which firm are able to enhance services quality as well as overall profitability.
Its provide motivation toward their work to them, it improve employee's performance. One of the
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most important things is provide respect to their patients which are in problem. At the end,
patient is a person who are some health problem and they want guidance in order to overcome
form these disease.
Independence: Independence is a one of the most important aspect which improve of
employees performance as well as productivity to gain higher profitability. Its related to daily
living activities. This implies supporting people who are care about maintenance of changing
body and soul.
Autonomy: It is believes that, an organisation those are working in partnership is a
crucial in nature. It administers help in order to perform day to day work in an effective ways.
Through this. Employees have an power as well as right to take decision according to their own
thinking and knowledge. Management of an organisation is gain autonomy which provide
outline of whole project works. Its permitted to select right choice in finest way to ensure all
objectives and goals in given time frame. For instance, national health services may collaborate
with home cares services provider firms (Glasby and Dickinson, 2014). They promote and
advertise activities will be competed by refereed company. Freedom is necessary for proper
execution of regulation as well as polices that create by firm.
Power sharing: It is the philosophies which define that power and authorities are may be
provide and distribute equally opportunities among two partners. If influence of decision making
process of one organisation affect another company, that are frustrated and unable to perform as
per their capabilities.
1.2 Partnership Relationships within social and health care services
In the recent scenario, approximate each and every user need entire facilities to be
provided or served in their organisation. Partnership in the sector of health and social care is
becoming more popular cause of gaining mental issue of health in children. It is probably cause
of children are dealing with issues behavioural menace, depression, anxiety conduct disease,
disorder etc. Children are often considered as the face of new generation and society. Hence, this
is fundamental to undertake the entire element of child health and disease more seriously. Self-
harming issues cause of these reason has become major concern in recent scenario. As per the
report and authentic data, rate of children in hospitals has been hiked. Helpline of children also
claimed that there are huge increase of emergence of issues among adults as well as more
problems related to suicidal attempt among people (Haven-Tang and Sedgley, 2014). In this
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addition, data states that more than 922 cases of suicidal attempts of children has been observed
in 2016where on the other side, it was 1200 as per data of 2017 in United Kingdom. It is cause of
UK state perception of developing new plans and strategies for developing more plans to reduce
such cases in effective manner. Also, more than 54% of England who died cause of suicide
attempt. Various kids even harmed themselves cause of metal issue in their health through
bereavement. Hence, this has become more significant to manage Young and Children People's
Health Care Service in order to collaborate with various teams and professionals such as
teachers, therapist, psychologist, psychiatrists and social worker etc. Also, beside this, they need
to create more better relationship with medical staff members, finance teams and care taking as
well. Here are mentioned some of major determined CAMHS partnership which is establishing
with several division are as below:
Care-Taking Staff: It can be defined as the team which included in in-direct connection
of team along with the service user whom they provide the services. Both of the groups are
interacting the direct relationship with their patients. In the coherent form, patients or service
user mostly rely on caretaker in order to perform entire practices beginning from changing their
cloths to rendering medicine and food (Hopwood, 2015).
Medical Staff: These are the individual who are accountable for checking patient
condition as well as manage regular basis information and examination whether service user are
recovering or not. Often doctors, psychiatrists, psychologist etc. are counted under this list. Their
are various patient relationship depend over them. It is cause of their patient visit on frequent
basis.
Finance Team: By this, entire team will play major role in disciplined manner in order to
manage and operate some activities of company. But their communication between the patients
is less. Hence, the company share major interaction and relationship at their choice.
Top Management: The patient interaction or service user communication are controlled
or up-to few extent that has limited relationship exists between service users and top
management (Hunter and Perkins, 2014).
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TASK2
2.1 Partnership Model in health and social care services
Formal Partnership: Formal partnership is a new contract between persons, in which
firm are develop objectives and common goals in written form. An organisation are further
announce their strategic alliance with other firms among all general public. Under this, role and
responsibilities may be explain for each one of parties in an effective ways. It is a one of the
most famous and used form of partnership in the industries. Manager of an organisation select
centralised approaches of administration which helps to take right and accurate decision
according to market demand.
Informal Partnership: Under this, CAMHS make new contact with another company
without signing a written documents and agreement. They may not interested to announce their
strategic alliance with other public sectors firm.
Joint Funding: In this, two companies are jointly spend their funds in other firms in
order to gain profitability as well as long term growth. Both organisation may share equal right
and capabilities. And also both are contributing equal amount in operations work of other firm in
an effective manner.
Agency Working: This partnership model are different form others approaches. Under
this, firms are hire employees form outside company. They hire placement agency as well as
agent form various location (Knox, 2015). Partnership firm are recruit more one workers form
agency.
Unified Model: In this model, explain structure of health care company as it deal with
administration, training and recruitment of all workers in the National Health Services. No
isolated organisation structure is create for these work under CAMHS. Their main objectives is
to develop one structure that renders all services in an efficient and effective ways.
Coalition Model: Coalition model are inter like between activities but its competing task
separately. This model covers management, staffing, training all department with in an
organisation which are inter connected with each others. With the help of federation all work are
carry out their task individually.
Above all mention model are important for an organisation which are work in partnership
with other companies (Logan, and Ramsden, 2015). They posses cons and pros according to
their nature and suitability. It create negative impact on firm operations and activities which can
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be analysis in efficient manner. Therefore, management of the company are required to consider
each and every aspect before selecting any particular model.
2.2 Review current legislation and organisational policies and practices in terms of health care
Government of UK has made several laws for hospitality sectors in order to protect the
patient and associated people of such organisations. Therefore, Social and Health Care Sector
compliance its association with all such certain rules and regulation. For welfare of service
provides of this firm, CAMHS has designed its organisational policy accordingly. These policies
helps in ensuring whether its clients or patients are getting proper services or not as well as their
treatment process is done by expert doctors. This would help in maintaining reputation of this
firm at marketplace in a desired manner. Some laws mandatory by regulatory bodies are:-
Mental Capacity Act 2005: This act entitles those person who are not so able to take
own decision for raising the standard of life. According to this act, every individual person at
workplace has right to take own decision in their part of work that keep them happy while
working. Same process has applied for patients of hospitality sectors like NHS especially for
those who are admitted in metal asylum. This act has bounded all service sectors to provide
effective services to patient as well (Hunter and Perkins, 2014). With this assistance, professional
agencies like local authorities, social service provides, friends and all relative ones are require to
help people and provide service to ill patients so that they can recover their health in an easy and
quick recover manner. Therefore, all persons are bound to work with efficiencies in a proper and
desired way. This would automatically results in increasing the life of elder and younger ones.
Children's Act 1989: This act provides safety and security to children as well as provide
help to complete needs and desires of them. The main intention of government behind
establishment of such laws is to make better future of children which helps them in becoming
good citizen of their nation. It covers five main aspects for welfare of children and younger ones
in following manner:
Be Happy
Stay Safe and Long
Accomplish economic well-being
Make positive contribution
And achieve and enjoy.
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2.3 Difference in working practices and policies
It is not easy for any companies to work jointly with other company. This is a probably
because of various working culture, procedure and policies many more. Some firms have thinks
who are working under same industry. That posses higher chance of joint venture because of
their same goals and objectives in given time frame. But still certain factors create problem
which affect smooth functioning of all business activities (Hopwood, 2015). The reason can be
their various firms policies, structure, adversely effect operations. Below some factors are
mention are explain as follows:
Type of Enterprise: In today's competitive market, different types of enterprise exist
including public, private and voluntary organisations. Business of such organisations is depend
on how they conduct their business as well as on size and structure. For instance: Merger
between private and public sector is a complex task as both firms have different objectives,
policies and methods etc. As main objectives of private organisations is to earn profits while of
public ones is to provide services for welfare of society.
Skilled Workforce: Recruitment and selection process are very different from both
firms. Its means employees potential and knowledge are helps to complete different task in an
effective manner. This may lead to improve chances of conflict among all employees with in a
work place. Which are indirectly affect partnership work (Miller and Wilkes, 2015). Different
types of training method are use by companies in order to enhance employees productivity as
well as performance level. Through this activity, nurses and care taker which also become factors
effort obstruction in partnership at market place.
Difference in Policies: When both firms are share their policies as well as different view
points that chances of issues arise among them.
TASK 3
3.1 Possible Outcome of Partnership Working for organisation, service user and professionals
It is essential to maintain an appropriate coordination between superiors and employees
so that nobody is entertained individually. This will assist them in managing the task according
to the capabilities. National health services is working for the benefits of people so as to uplift
the standards. Thus, superiors of NHS are going through all the factors in order to give better
services.
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Possible outcomes for users of services
Positive:
NHS is giving best quality services to their clients as compared with earlier times.
For providing effective services they are selecting suitable candidates who are eligible in
completing the work (Haven-Tang and Sedgley, 2014). This is enabling them in taking proper decisions thus, it is helping them in formulating
fresh plan of action and policies at the same time.
Negative:
Sometimes proper coordination between employees may not be possible and this may
leads to conflicts amongst individuals.
Favouritism should be avoided by the heads so as to maintain a proper mutual
understanding. Other negative impact of this is that of illegal usage of data as with the increase of
technology data leak is a normal process.
Possible outcomes while working in partnership in professional
Positive
In order to maintain a healthy relationship with partners it is essential that they take
decision collaborately this will build a transparency in business operations.
Thus, NHS is has merged with various stakeholders and as a result it is helping in
performing the work in a proper manners.
Negative
Clashes in thoughts is the biggest problem that are faced by most of the organisation so it
is necessary that a mutual understanding is developed between partners. Inappropriate management can be the another reasons and due to this it will be difficult
for partners for raising funds (Glasby and Dickinson, 2014).
Possible outcomes while working in partnership in an organisation
Positive
Working in partnership is always a good idea this it enable them in generating more
funds in order to provide quality services and facilities to patients. They work so as to achieve common goals and objectives.
Negative
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Price increase can effect the business operations and clients can find it difficult to avail
their services.
Loss in shares can be seen by them.
3.2 Potential barriers to partnership working in health and social care services
Barriers are very important to be consider before it hamper the whole business
operations. Some of the barriers are mentioned below:
Structural barriers: This is considered by most of the organisation before making
themselves involved in partnership. It is kept in mind because there may be various departments
who might not agree with the views and thoughts. Therefore, it is important that they determine
all the factors before making any strategies and policies.
Procedural barriers: Different organisation have different way of acting their task which
may not be possible for other to perform. Every company implement various strategies in order
to give better services to customers (Bryson, 2016). Therefore, it is important that superiors
make proper plan of action that can be easier for every one to follow.
Financial barriers: Appropriate funds is the biggest reason of lacking behind so it is
necessary that organisation have ample amount of money so that they buy latest equipments for
treating their patients and clients. Thus, NHS is using the resources to the fullest which are
available to them.
Professional barriers: Differences in thoughts an views can act as a barrier in performing
the task. Hence, it is essential to know all the policies and values that are made with mutual
understanding. This will help them in eliminating the chaos and misunderstanding.
3.3 Strategies to improve outcomes for partnership working in health and social care services
Strategies and policies are very important to be made with mutual understanding in order
to run their business in an appropriate manner. This will help them in minimising all the flaws
which can act as a barrier. It assist the organisation in achieving their set targets and goals in
specific time frame.
Standard methods and procedures: It has been analysed that this type of method is being
utilised in order to reduce confusions which are connected the tasks. maintaining quality of
products may aid in hitting targets for a longer period of time.
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Effective internal communication: NHS employees should connect with each other by
proper communication so that environment of workplace can be maintained. With the help of
this, they will start behaving with consumers or clients as well in appropriate manner (Allen,
2013). proper communication among staff members may lead firms to hit their targets for a
longer period of time.
Setting targets and goals: This type of method plays vital role in order to gain
competitive advantages.
CONCLUSION
As per above report, it is concluded that various framework of working in partnership
health and care there. For Giving better services to them customers it is important that right
framework should selected by health care company. Different legislations are linked with
partnership working are there and it is very necessary for manager consider all legislations as
well as laws while executing procedures and policies for business. Different barriers as well as
obstacles also increase when company work in partnership so it is important for effective
communication channels at a working environment so problems can be handled. They can
introduce changes in present strategies for achieving better results.
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