BSBHRM531 Coordinate Health and Wellness Programs: Detailed Report

This report addresses the BSBHRM531 assessment task, focusing on coordinating health and wellness programs within an organization, potentially using Healthdirect Australia or a similar entity as a case study. The report identifies three common health issues affecting workplace productivity: headaches, back pain, and mental health. For each issue, the report includes research from external and internal sources, implications for the organization, standard approaches, relevant industry consultants, and preferred management strategies. It further develops an Employee Health and Wellness Program Management Plan, detailing program scope, objectives, administrative structures, responsibilities, communication strategies, and evaluation methods. The report also covers program coordination, policy development, stakeholder support, tracking systems, and progress reporting. Finally, it discusses the evaluation and improvement of the program management plan, incorporating evaluation methods, stakeholder communication, and continuous improvement strategies.

BSBHRM531 Coordinate health and wellness programs
Task 2 – Written Report
Task summary
This assessment is to be completed using ihBC Campus as case study or any organisation that you are
familiar with. This assessment task requires the student to research and analyse employee health
issues and write the required reports in this assessment.
Required
 Access to textbooks/other learning materials
 Access to learning resources via Canvas
 Computer with Microsoft Office and internet access
Timing
 Your assessor will advise you of the due date of this assessment via Canvas.
Submit
 This completed workbook.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all the assessment criteria. If part of this task is not satisfactorily completed, you will be asked
to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on your performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt
with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.
Assessment Cover Sheet
Candidate name:

Candidate ID
Trainer’s Name:
Date Submitted:
Candidate
declaration:
I declare that:
 I have read and understood all the information provided in relation to
the assessment requirements to complete this unit, the instructions
and the purpose and processes of undertaking this assessment task
 This assessment is my own work and where other’s works or ideas have
been used, I have appropriately referenced or acknowledged them
 I understand that plagiarism is a serious offence that may lead to
disciplinary action.
Candidate signature:
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Task 2 – Written Report
You must research and identify three common health issues in the business workplace that can affect
productivity and, for each issue:
 Research information on each health issue from external sources (e.g., prevalence of issue,
forecasts, is it an emerging or growing problem?)
 Obtain information on this health issue from internal sources (e.g., from safety records,
consultation with relevant staff, personal knowledge, etc.)
 Determine the implications for the organisation and business objectives.
 List the standard approaches to address each issue in the workplace.
 Locate and name relevant industry consultants by name and website.
 Briefly detail how the approach be managed in the workplace, and give reasons for which
management approach you prefer.
(Approx. 300 words)
Three common health issues within healthcare organizational workplace is Healthdirect Australia
which may include headache, back pain and mental health which are effective in affecting
productivity.
There is high prevalence of headache which includes more than 15 days per month and can be
increased over time. This can be an emerging health issue that can lead to create high impact on
service delivery of healthcare professional. There is high impact of this health issue on staff member
where they need for medical assistance for health improvement. In this, there is need to ensure
about business which can have impact on productivity. Standard approach to address the issue is to
identify the reason which can be either medical issues or any anxiety or working for longer time.
Migraine and Headache Australia is the organization with website headacheaustralia.org.au.
Biofeedback, relaxation therapy and cognitive-behavioral therapy and managing stress can be
effective to reduce the risk of headache within workplace.
Back pain is about 26% in all worker with organizational workplace. This may increase with time and
can lead to emerging health issue and can affect productivity. There is need for implication of
individual to provide safety record to provide staff member to deliver quality service with healthcare
organization. Quitting smoking, stretch and strengthen, keeping good posture are some of the
approaches which an provide better management to every individual along with healthcare
professionals. Australian Physiotherapy Association can provide better approach to reduce back-pain
within healthcare its website is physiotherapy.asn.au. These approach can be managed effectively
through keeping movement and maintain better body posture and take rest on some interval.
Mental health has also high prevalence within healthcare organization which may include one out of
five are facing mental illness either due to their work and other issues. In this, there is need to
ensure about good health. There is an implication for providing better environment and effective
condition within the organization to fulfill the business objective. In this, there is need to ensure
about proper time and providing refreshment for taking some short break from the work. This can
associated with providing some relief and anxiety for providing better mental health. There is need
to provide some short break from one task to another task. This can provide positive health mental
health.
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Part B – Develop a program management plan
Using the template below, develop an Employee Health and Wellness Program Management Plan to
address the employee health issues identified in Part A of this assessment. In your Employee Health
and Wellness Program Management Plan, make sure to:
1. Develop program scope and objectives in consultation with relevant industry consultants,
colleagues and managers
2. Plan and create administrative structures and resources for program
3. Establish program responsibilities and clearly communicate to all stakeholders
4. Consult relevant stakeholders and plan communications and marketing strategies
5. Establish evaluation methods, develop a program management plan and communicate this
plan to stakeholders
(Approx. 300 words)
Employee Health and Wellness Program Management Plan
Scope and objectives
Program scope is to provide better health and Wellness to every employee within the Healthcare
organization. This may include staff member, higher authorities and managers.
Objective of Employee Health and Wellness program is to achieve good health to work effectively
within an organization for higher productivity.
Administrative structures and resources
In this program, individual should contact with administration where every employee can enroll
their name to include in this program where they can attend the services and resources for seeking
better health. Some resources may include Audit material, payback period, project budget template
and due diligence.
Responsibilities
Program responsibility is to take care of individual health that may include headache, back pain and
mental health and can provide effective instruction through using the effective communication to all
the stakeholders. Responsibility is to take care about employees health and wellness. Program
responsibility is to take care about achieving good health for every employees within organisation
that can help get better response to get improved health to deliver their services more effectively to
enhance organizational productivity.
Communications and marketing strategies
There is need to connect with every stakeholder or employee to communicate the health and
Wellness program for employee and establish marketing strategy. Through making strategy can
allow to deliver effectively health and wellness to every employees. Marketing strategy can be
effective to attract large number of patient and other employees to work in that organization which
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can create good reputation about organization within market and allow to achieve higher
productivity.
Evaluation methods and continuous improvement strategies
To getting feedback from every stakeholder can provide help in evaluation about the effectiveness of
Health and Wellness program for employees. This can be communicated through arranging a
meeting with every stakeholder. Through implementing the continuous improvement strategy can
allow to get better response for the management plan and health and wellness program for
employees to attain good health.
Part C – Coordinate program management plan
Assume that you have just coordinated a program management plan for the organization chosen in
Part A. Write a 250-word report on how you have:
1. Prepared policy documents and coordinate strategies in conjunction with program team
members
2. Coordinated support, assistance and mentorship to relevant stakeholders
3. Monitored tracking systems according to program guidelines
4. Reached program milestones according to program management plan and provide regular
progress reports to stakeholders
(Approx. 300 words)
Program Coordination Report
There is need to make policy related with employee health and wellness. This may include working
hours, tea breaks and other small break which can be effective to reduce the negative health impact
on employees. Through making policy regarding these issues it can be effective and can be
documented. This policy should be coordinated by implementing effective strategy through
communicating with every stakeholder and with the program team member.
Through effective communication coordination can support the policy documentation and can allow
to assistance for relevant stakeholders to support this policy. This can be implemented in effective
way and allowed to get good health while working in the organization.
According to program guideline, monitoring tracking system can be effective to ensure about
employee health and wellness. This can be done through getting feedback from employees
regarding their health and feelings regarding their health. Monitoring tracking system can be
effective and allow to get better and effective information related to employees current health. This
can help in getting better response and taken action according to provide some relief to staff
member to attain good health and seek wellness for further working in organization.
Achieving program milestone by creating awareness, every employee about the program
management plan can be allowed to take participate in this management program to ensure their
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positive health while delivering services in the organization. It can be effective and can provide a
regular progress to every stakeholder and improve organizational productivity.
Part D – Evaluate and improve program management plan
Write a 250-word Program Management Plan Evaluation Report on how you are going to evaluate the
program management plan. In your report, make sure to:
1. Use agreed evaluation methods to assess effectiveness of program at specific stages
2. Communicate information from program evaluation process to stakeholders
3. Incorporate evaluation process and outcomes into continuous improvement strategies,
enterprise agreements and future corporate plans
(Approx. 300 words)
Program Management Plan Evaluation Report
Evaluation of program management plan can a written document which can be described to monitor
and evaluate the program. This can be effective to provide better improvement and help in decision
making this may include what, why and how it matter for the program.
For evaluating and improving program management plan, there are two different evaluation method
which include formative and summative.
Formative evaluation plan is completed before or during the project which have some characteristics
which may include covers activity during implementation stages for the development. It also
includes evaluation of continuing for upcoming activities within project and includes a governing
committees, evaluators and principal investigators who main review the plan.
Summative evaluation plant can be written as the project completion which have some
characteristics like evaluation whether goal has been achieved or not. It also contain detail of
outcomes along with the information obtained while implementing the project. It also provide
report to the investigation does regarding plan.
Industries need to communicate the evaluation method from program evaluation process to the
stakeholder which can allow to effectively evaluate the the effectiveness of the program.
Incorporating evaluation process can involve committee to ensure that program has the positive
outcome and can be effective in long term. The outcome can also help to continuous improvement
through making effective strategy which can allow to improve the program according to evaluation
outcome. This can also help to enhance the activity within program for assuring about a achieving
better goal. This may also include the enterprise agreement and where management plan can be
effective for some time. Future Corporate plan can also enabled to achieve good health and wellness
of employee within the organization for enhancing the productivity and retain their employee for
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longer.
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