Implementing a Culturally Safe Healthcare Action Plan: A Report

This report presents a comprehensive analysis of a culturally safe healthcare action plan. It begins by outlining the goals, objectives, and resources required to promote cultural safety within healthcare settings, emphasizing improved patient outcomes through organizational culture, staff capacity building, and respect for traditional knowledge. The report then details the implementation of the plan, including setting clear objectives, adhering to a structured sequence of activities, and maintaining quality standards. Key elements such as human, financial, and technical resources are discussed, along with strategies for overcoming potential barriers. Furthermore, the report emphasizes the importance of evaluating the plan's effectiveness through interviews, observations, and feedback to ensure its success. The report concludes by underscoring the significance of cultural safety in healthcare, including the empowerment of practitioners and patients.

Culturally safe health
professional

Table of Contents
INTRODUCTION..............................................................................................................3
MAIN BODY..................................................................................................................... 3
Part 1................................................................................................................................3
Action plan............................................................................................................... 3
Part 2................................................................................................................................5
Needs of cultural safety plan in healthcare..............................................................5
Implementation of plan.............................................................................................6
Resources required to be implemented in plan.......................................................7
The strategies to overcome with barriers.................................................................7
Evaluation of the plan in healthcare.........................................................................8
CONCLUSION................................................................................................................. 8
REFERENCES.................................................................................................................9

INTRODUCTION
Cultural safety involves empowerment of the healthcare practitioner and patient
including several principles. It includes the criteria of participation, protection and
partnership in order to provide culturally safe care facilities to make people healthy
(West and et. al., 2016). However, It is essential for medical professionals to maintain
cultural safety in healthcare to ensure betterment of an individual. The present report
will attempt to form a cultural safety action plan including goals, objectives, resource &
training required and strategies to overcome barriers. Whereas in the second part,
need, resources and strategies will be identified which will be essential for
implementation of the plan.
MAIN BODY
Part 1
Action plan
The cultural safety in health care can be established by maintaining atmosphere
which is socially, spiritually, emotionally and physically safe for people. It involves
environment that is secure and free from assault, challenge or denial of their identity.
However, it is necessary to prepare more effective as well as efficient plan of action in
order to make sure cultural safety in healthcare (Laverty, McDermott and Calma, 2017).
Goal – To promote the cultural safety in healthcare in order to improve patient
outcomes.
Objectives Resources or
additional
Anticipated
barriers
Strategies to
overcome
Method of
evaluation

training
required
those barriers
1. To create an
organisational
culture of
cultural safety
in respect of
increasing
effectiveness
of healthcare
services.
It is required to
develop a whole
health & social
services system
approach
including
policies,
commitment
from leadership
and
organisational
structures to
embed culturally
safety in an
organisation.
The employee
resistance
regarding
adoption of
complexity of
new system
established for
improving
cultural safety.
The strategy
involves
conducting
proper training
and learning
sessions to
adopt new care
system and
understand it
features to
utilise the same
properly.
The evaluation
method consist
of observations
and surveys
essential to
analyse
culturally safe
organisational
culture.
2. To
strengthen
capacity of
staff members
for cultural
safety in terms
of increasing
accuracy of
decision
making.
It needs to
establish and
enhance staff
members
capability by
training and
other
developmental
supports. It is
required to
improve their
knowledge,
skills and
The barriers in
improving
capacity of
employees
includes lack of
time,
unavailability of
funds, lack of
interest and
improper
management
practices
(Arnold and
The interest of
employees can
be generated by
motivational
words to
enhance their
career in order
facilitate their
participation in
training
programs. It is
essential for
management to
It involves
performance
appraisal, self
evaluation, peer
review,
quantitative
evaluation and
360 degree
feedback.

behaviour for
giving equitable
and correct care
facilities.
Boggs, 2019). apply policies
for conducting
learning
sessions
regularly.
3. To gather
honour
traditional
knowledge
and healing
approaches in
care to
maintain
comfort zone
of patients.
It is required to
gain knowledge
about traditional
values and
healing
approaches
including ways
to deal with
patients
respectfully
while providing
treatment.
The issues in
gaining
traditional
knowledge
consist
confusion in
different
traditions which
is quire difficult
to be gathered
information
about them.
The strategy of
avoiding
confusions
includes to
gather only that
traditional
knowledge
which is helpful
in increasing
quality of
healthcare
services.
It involves
interviews of
employees,
patients and
managing
authorities
regarding
traditional
knowledge.
4. To improve
client and
community
community
regarding
healthcare
services with
the help of
culturally safe
and
relationship
based care.
It is required to
make policies in
organisation to
put patients
needs first and
establish a
mutual
relationship with
them to improve
client and
community
experience.
The barriers
relevant to
relation based
care consist
ineffective
communication
and mutual
understanding
between carers
and patient
(Richardson,
Yarwood and
Richardson,
The
communication
can be
improved by
proper listening,
use short &
clear phrases
and put efforts
to understand
gestures and
postures of
patients to know
their opinions.
It includes
patient feedback
forms,
inspections by
external
agencies and
regular
observation by
administration.

2017).
Part 2
Needs of cultural safety plan in healthcare
The cultural safety plan in healthcare is essential to gain better outcomes of
patients by conducting more effective as well as efficient clinical practices. It involves
making an appropriate decision making regarding correct medication which is to be
offered to patient for their wellness. However, plan of care can be prepared by
considering cultural safety principles such as participation, protection, partnership and
respect & dignity which is very important to be analysed accurately so that it leads to
identification appropriate treatment procedures. In addition to this, it has been identified
that culturally safe environment is significant for a patient is crucial as present health
safety & quality standards are not sufficient to give better care services to sick people
(Calma, Dudgeon and Bray, 2017). Basically, participation of patients is also required to
select more accurate medication suitable for their body in respect to assuring
betterment to their health. Meanwhile, it is essential for care practitioners to work in
partnership with patient, family members and their colleagues as it will facilitate better
outcomes of treating procedures respectively. Moreover, medical professionals are
required to focus on plan through which culturally safe environment for the patient could
be created as it directly results in better patient health outcomes. Furthermore, respect
and dignity for sick people is very important to be maintained by care providers through
establishing mutual understanding in order to give relationship based care.
Implementation of plan
The implementation of plan is very critical task because proper execution of
planning will facilitate in achievement of set targets of outcomes. It includes number of
steps which are required to be followed to achieve better results in appropriate manner.
Firstly, it includes to setting up of clear objectives which should be focussed by staff
members to complete tasks accurately. Secondly, it consist the criteria of obey correct
sequence of activities in overall plan for completing target in better way. Thirdly, it
consist to maintain quality standards by adopting effective approaches like just in-time,

lean management and six sigma which can be used in encouraging effectiveness of
clinical practices for welfare of sick person (Dempsey, Butler and Gaither, 2016).
However, it is essential to form risk management plan which provide support to avoid
complications in condition of patient and reduce chance of occurring other problems
accordingly. Meanwhile, the resource required should be arranged including funds and
manpower in respect of improving patient outcomes respectively. Moreover, it involves
to set implementation timetables in terms of completing the task on time by achieving
better results. Furthermore, final activity consist monitoring and evaluation in analysed
about accuracy of implementation by determining outputs.
Resources required to be implemented in plan
The resources are main elements in order to conduct clinical practices
appropriately for increasing experience of patients. It involves a number of resources
such as human resource, financial resources and technical resources which are
required to ensure provision of culturally safe healthcare facilities. However, human
resources involve staff members with specific skills, knowledge and abilities. These are
required to deal with a particular patient having specific health problem and to provide
them desired medications for their well-being (Fleming, Creedy and West, 2017).
Meanwhile, financial resources involve collection of sufficient funds for arranging
required equipments, medications, instruments and machines for carrying out desired
practices and activities by medical professionals. It will allow the organisation to fulfil
actual needs of a patient to make them disease free. In addition to this, technical
resources involve setting up of advanced technological machines and information
system for improving accuracy of conveyed instructions which impacts positively in
patient outcomes respectively. Overall, these resources are necessary at the time of
implementing plan of establishing cultural safety in health care organisation.
The strategies to overcome with barriers
There are a number of barriers which are responsible for creating several
problems while implementing plan of action to achieve desired targets. It is essential to
build more effective as well as efficient strategies with respect to overcome such
barriers to gain better results after its implementation. Firstly, it is necessary to remain
proactive in terms of determining issues to sort them out for avoiding their negative

impacts on outcomes. Secondly, it is essential to convey the plan to every team
member, department manager and influential people in order to adopt new
organisational culture in an appropriate manner (Marrone, 2016). Thirdly, it is crucial to
provide proper training and learning to staff members in order to make them capable
enough to adopt changes easily helps in avoiding employee resistance respectively.
However, it is significant to maintain transparency in practice because secretive
decisions make people more nervous as well as anxious regarding the whole situation.
Evaluation of the plan in healthcare
The evaluation of plan in healthcare involves the criteria of monitoring applied
activities and related outcomes to analyse effectiveness of implemented plan of action.
It involves a plan that outlines an approach which is emphasising on evaluation.
However, it consists an activity, intervention, program or policy by analysing
stakeholders engaged, timeline and set targets of boosting up patient outcomes. This is
done through applying culturally safe atmosphere in care institutions (Malatzky and
Bourke, 2017). The evaluation method also includes interviews of staff members, sick
people & their family members and management authorities which are required to be
analysed to ensure success of implemented plan of action.
CONCLUSION
From the above report, it could been concluded that cultural safety involves
empowerment of healthcare practitioners and patients including participation, protection,
partnership and respect. The report effectively involves the plan of action with a goal to
promote cultural safety in healthcare in order to improve patient outcomes with the help
of appropriate strategies.

REFERENCES
Books and journals
West, R. & et. al., (2016). Culturally capable and culturally safe: Caseload care for
Indigenous women by Indigenous midwifery students. Women and Birth, 29(6),
524-530.
Laverty, M., McDermott, D. R., & Calma, T. (2017). Embedding cultural safety in
Australia’s main health care standards. The Medical journal of Australia, 207(1),
15-16.
Arnold, E. C., & Boggs, K. U. (2019). Interpersonal Relationships E-Book: Professional
Communication Skills for Nurses. Saunders.
Richardson, A., Yarwood, J., & Richardson, S. (2017). Expressions of cultural safety in
public health nursing practice. Nursing inquiry, 24(1), e12171.
Calma, T., Dudgeon, P., & Bray, A. (2017). Aboriginal and Torres Strait Islander social
and emotional wellbeing and mental health. Australian Psychologist, 52(4), 255-
260.
Dempsey, K., Butler, S. K., & Gaither, L. (2016). Black churches and mental health
professionals: Can this collaboration work?. Journal of Black Studies, 47(1), 73-
87.
Fleming, T., Creedy, D. K., & West, R. (2017). Impact of a continuing professional
development intervention on midwifery academics’ awareness of cultural
safety. Women and Birth, 30(3), 245-252.
Marrone, S. R. (2016). Informed consent examined within the context of culturally
congruent care: An interprofessional perspective. Journal of Transcultural
Nursing, 27(4), 342-348.
Malatzky, C., & Bourke, L. (2017). When the social meets health in rural Australia:
confronting the disconnect. Health Sociology Review, 26(2), 190-203.