Healthcare System Assessment for Elderly Patients: NPP6101

This report presents an assessment of patient Edna Johansen's experiences within the Australian healthcare system, focusing on her interactions with healthcare providers, family involvement, and recommendations for nursing care. The report begins with an introduction to the increasing elderly population in Australia and the implications for healthcare service provision. It then explores Edna's positive experiences with the healthcare system, including access and affordability of services. The report delves into her interpersonal encounters with healthcare staff, highlighting both positive and negative aspects, particularly concerning communication. Family involvement in her healthcare is also examined, emphasizing the crucial support they provide. Based on the interview, the report provides recommendations for nursing care of older adults, emphasizing the need for understanding, respect, and empathy. The report concludes by underscoring the importance of a responsive healthcare system to meet the needs of the elderly population, emphasizing the significance of patient satisfaction, effective interpersonal relationships, and family support in enhancing the overall quality of care.