Evaluating Care Assistant Roles and Responsibilities in Healthcare

This report details the roles, responsibilities, and duties of a care assistant within Almond Tree Residential Centre, emphasizing the fulfillment of patient needs, cooperation with team members, identification of communication gaps, and maintenance of patient relationships. It highlights the care assistant's contribution to policy development and implementation, focusing on employee health and safety while adhering to government regulations. Recommendations are made to enhance care assistant contributions through role recognition, dedication, and commitment, including protecting service user rights, maintaining privacy, and fostering supportive relationships. The report suggests strategies such as group discussions, educational meetings, seminars, self-assessment, and reflective practices to improve care assistant performance, alongside monitoring and review activities to measure effectiveness. References to relevant health service development and literature reviews support the analysis and recommendations.

Principle of Health
and
Social care

4.1 Roles, responsibilities and duties
Roles, responsibilities and duties of care assistant in Almond Tree
Residential Centre are described below:
 Fulfilling the requirements and needs: This is the main role
which are assistant has to play. care assistant has to make bed,
prepare meal, provide the patient with timely meditations, etc.
In short, care assistant has to perform also the basic
requirement of the patients.
 Cooperate with other members- Working as a care assistant
in Almond Tree Residential Centre, I have to support and
cooperate with every staff members, so, they can share their
ideas, suggestions and problems. Training is very helpful in
improving the skills and knowledge.

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 Identification of communication gap- In health and social
context it is important to find the communication gap among
staff members and between patients . Communication is very
essential in understanding the needs and requirement of the
patients and accordingly services can be provided.
 Maintain relation with patients and members- This is one
of the main roles which care assistant has to play. He/she has
to maintain a healthy relationship with the patients as they are
the most important part of organization.

4.2 Contribution in development and
implementation
They work closely with the patient so they know the
important areas in with the help of which the patients can
be satisfied. In this context, they are very helpful for the
organization in making policies.
Almond Tree Residential Centre should focus on developing
policies which are related to employees health and safety
and these policies should follow the rules and regulations of
government.
Care assistant have to ensure that all the policies given by
the organization are been followed effectively

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Training and development programs are very helpful in
enhancing the skills and knowledge of care assistants and they
can understand their patients more clearly. Suggestions and
feedback can be taken by them in order to make effective
policies by the organization.
The data and identification of patients will not be disclosed and
always protected by Care.
The quality of health and safety policy can also be
measured by care assistant in the organization.

4.3 Recommendations
 To develop Care assistant contribution while working in
Almond Tree Residential Centre in order to meet good practice
requirements human resource manager must realize their roles
and duties in the organization.
In health and social care, Care assistant role needs dedication
and utmost commitment towards well-being of staff members
and patients of Almond Tree Residential Centre.
The Care assistant must feel loyal, responsible, noble, pride and
contentment to be a important part of social care service and
always try for improvements.

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Care assistant should protect rights and maintain trust of service
users of Almond Tree Residential Centre and also maintain and
respect the privacy and dignity of service users.
Care assistant should encourage others to make their personal
guide and support system which will help them and they should
make trustworthy and flexible relations with their members and
patients.
To develop contribution of Care assistant group discussion and
educational meetings can be conducted which will also
beneficial for all the staff of the organization.

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The seminars, conferences and journal clubs can be organized
which will improve the contribution of Care assistant and with
this knowledge of all members will be improve.
Care assistant can do sell assessment and reflective practices to
improve their contribution which will help them to meet good
practices.
To increase contribution of Care assistant, few techniques and
methods such as self examining, training and teaching are also
helpful.
To monitor and measure the performance, inspection and review
activities can be organize in Almond Tree Residential Centre.

REFERENCES
Health service development and planning, 2011. [ONLINE].
Available through: <http://www.healthknowledge.org.uk/public-
health-textbook/organisation-management/5d-theory-process-
strategy-development/health-service-development-planning>.
[Accessed on 25th December].
Twigg, J., 2006. The body in health and social care. Palgrave.
Macmillan.Aveyard, H., 2014. Doing a literature review in health
and social care: a practical guide. McGraw-Hill Education (UK).