Case Study Analysis: Healthcare, Ethics, and Cultural Considerations

This healthcare assignment presents two case studies. The first case study, related to CHCCOM003, focuses on a dual diagnosis and youth worker's experience in a mental health hospital, highlighting ineffective communication between doctors and patients, and the importance of therapeutic relationships. The worker observed a lack of patient consent and information regarding treatments, prompting efforts to bridge the communication gap. The second case study, related to CHCDIV003, discusses the role of social support groups and social care professionals in assisting individuals with health and mental issues, emphasizing cultural awareness and competence. It references the worker's experience in addressing alcohol and smoking concerns, and the implementation of ethical and cultural components to build trust and provide tailored support. The assignment underscores the significance of effective communication, ethical considerations, cultural sensitivity, and tailored support in healthcare settings.

Running head: HEALTHCARE ASSIGNMENT
HEALTHCARE ASSIGNMENT
Name of the Student
Name of the University
Author note

1HEALTHCARE ASSIGNMENT
Case study of CHCCOM003
I am a qualified dual diagnosis and youth worker since 9 years. I have much experiences
in preventing the violence against women, mental treatment and also in the cases involving drug
treatment and also taking appropriate interventions according to the cases involved. While
working on these organization, I have faced several situations where due to ineffective
communication, the legal and ethical considerations had to be undertaken. During my working
days I had to meet people belonging from different cultural and economic backgrounds and after
facing those incidents, I understood the need to apply legal and ethical considerations for
supporting the care of the services provided by us. The case study of the present situation
involves one of those incidents, which forced me to implement my knowledge and capabilities as
a youth and social worker for supporting a group of people who were suffering from mental
issues. I need to share this incident as this incident has helped me a lot in the understanding of
the cultural factors and also an effective supportive system involving legal and ethical
considerations.
In the previous year, for a certain period of time I was associated with a mental hospital,
where many patients were there suffering from mental issues. The patients there though were not
suffering from severe mental conditions. The patients of the hospital were receiving medicines
from time to time and also the doctors were professionally very efficient. But I somehow found
that the therapeutic relationship in between the doctors or nurses with the patients were not
effective. Maintaining an effective therapeutic relationship is very essential among the patients
and the hospital authority. However I found that there is no effective therapeutic relationship
among the patients and the hospital authorities. The most important aspect of the therapeutic
relationship is the trust that the patients need to develop towards their doctors. However in this

2HEALTHCARE ASSIGNMENT
hospital the doctors were least bothered about the need to develop trust with the patients. The
doctors also need the consent of the patient for their treatment until the patients are not suffering
from severe mental issues. The doctors need to infirm the patient about the type of the treatments
they are supposed to get. The doctors are also supposed to tell the patients about the outcomes of
the treatments that they are getting. The doctors of this hospitals were doing the treatments but
were not asking for the permission of the patient regarding the treatment they are going to
provide. Specially I meet four people there, who were very concerned about this matter but they
were unable to do anything. I tried to bridge the gap in between the patients and the doctors, to
make the doctors the need to tell the patients about the treatments they are supposed to receive.
The objective of the above specified case study was to do the evaluation of my abilities as
the professional social care while taking care of the patients suffering from mental issues.
Case study of CHCDIV003
In order to serve people who requires an effective an immediate treatment to overcome the
different health or mental issues that they are suffering social support groups or the care groups
and the social care professionals, need to work with an organization. Even the service users
however often suffers from critical discrimination which normally effects their support and care
process. The social workers need to be culturally aware and also competent so that they can
easily protect the persons who gets deviated from the society because of their habits. From my
work experience of 9 years as working as the professional of dual diagnoses and youth working,
I have learnt to understand in details about all these aspects at the time of working with the
people who are fighting against all the addictions and the struggles for leading a normal and
happy life.

3HEALTHCARE ASSIGNMENT
Recent day researches have shown that smoking and drinking among the both and
women is leading to make them suffer from different complications, specially the women are
suffering the most as most of the women are unable to conceive after a certain period of time. In
the year 2016, I was told to communicate with and to understand the concern of the people who
were registered in the organization for consulting about the alcohol and smoking. I was among
the supporter who were asked to make the people understand about the need to reduce the
consumption of alcohol and smoking. Actually, the people require proper communication and
counselling process so that they can understand in details the harmful effects of alcohol and
smoking. I did the implementation of the ethical and cultural components in the care and support
processes of by properly managing the process of taking care for the purpose of them to develop
trust towards us and also towards the care giving policies. The people were allowed to speak on
their own language so that they can tell every problems clearly and without any hesitation. I
provided an improved support so that they can maintain the dignity and also a diversified and
improved support was provided so that I could help her to overcome their habits of addiction.
Thus the above stated situation may be an excellent and effective situation or may not be
an excellent and effective situation in helping the people to maintain the cultural preferences for
providing them with proper and adequate help to that they can relate to the support as well as
care processes.