Lingual Barriers and Patient Care in Healthcare Settings

This project investigates the significant challenges of interpersonal communication and lingual barriers within healthcare facilities, specifically focusing on the Australian context. The research highlights how language barriers and miscommunication hinder the delivery of quality care, impacting both patients and healthcare professionals. The project emphasizes the need for improved communication strategies, including the implementation of interpreters, training in interpersonal skills, and the promotion of a cross-cultural understanding among healthcare staff. The research question examines the effectiveness of bilingual nurses and the use of interpersonal communication skills in improving communication with non-English speaking patients. The project includes a flyer that provides a clear overview of the issues, the impact of communication failures, and actionable solutions for healthcare facilities to improve patient care. The project also includes references to support the findings and recommendations.