Communication Skills: Healthcare Professional Presentation

This presentation examines the critical role of effective communication in healthcare, focusing on its definition, goals, and impact on patient satisfaction and care quality. It delves into the presenter's personal communication strengths, such as active listening and a positive mindset, while also identifying areas for improvement, including confidence in communicating with older patients and non-verbal interpretation. The presentation emphasizes the significance of self-awareness in enhancing communication skills, enabling better management of interactions, improved understanding of others, and non-judgmental listening. It concludes by outlining practices for continuous self-development, including daily self-reflection and mindfulness habits, to foster ongoing improvement in communication and professional practice. The presentation is supported by academic sources, including textbooks and journal articles, and aims to provide a comprehensive understanding of effective communication in healthcare settings.

COMMUNICATION IN
HEALTHCARE
Name of student
Institution Affiliation

 Effective communication for healthcare
professionals refers to the process of
communication with patients ensuring
successful delivery of the intended message.
Effective communication for healthcare
professional enables them to speak to their
patients most appropriately, determine their
needs and solve them accordingly (Lawrence,
Perrin & Kiernan, 2015). Effective
communication is an important tool for
outstanding patient satisfaction and care.
Effective communication for healthcare professionals

 The overall goal of communication in healthcare
professions is to improve the quality of care and
patient satisfaction. It enables healthcare
professional to determine the patient's needs and
solve patient problems proactively.
Communication is therefore meant to ensure that
patients receive the most appropriate care by
their needs. Besides, it also serves to minimize
injuries and possible deaths (Wood,2010). This
goal is achieved through building trust and
strengthening the relationship between health
care professionals and patients.
The overall goal of communication in health care
professions

 Some of my strengths in communication
include the fact that i am an active listener.
In addition, i am also a positive thinker,
open-minded and friendly (O’Toole, 2016).
However, i am not quite confident when
communicating to patients especially those
older than me. In addition, i am not a very
good non-verbal interpreter
Personal communication strengths and areas of
improvement

 Self-awareness is an important tool for effective
communication with patients and colleagues. It
entails being aware of how individual behaviors,
emotions, and thoughts affect others. Through
self-awareness, i will be able to manage myself
during communications to ensure that other
parties do not feel excluded from the
communication. It will also help me to understand
others more clearly. Finally, self-awareness will
enable me to listen to others without making
judgments and assumptions (Civico, 2014).
How self-awareness will benefit my communication
skills

 I will undertake certain practices to continue
self development in my education and
career. The first practice will be daily self-
reflection. Taking the time to look at myself
daily will help me improve. Besides, i will
make use of mindfulness habits including
meditation (Develop Good Habits, 2019).
These two will help in improving my mindful
awareness.
Continuous development of self-awareness

 Civico, A. (2014). How Self-Awareness Leads to Effective
Communication. Retrieved from
https://www.psychologytoday.com/us/blog/turning-point/201
404/how-self-awareness-leads-effective-communication
 Develop Good Habits. (2019). What Is Self-Awareness? (and
8 Ways to Become More Self Aware). Retrieved from
https://www.developgoodhabits.com/what-is-self-awareness/
Lawrence, J., Perrin, C., & Kiernan, E. (2015). Building
professional nursing communication. Port Melbourne, VIC:
Cambridge University Press (pp. 21 – 44)
 O’Toole, G. (2016). Communication: Core interpersonal skills
for health professionals. Chatswood, VIC: Elsevier.
Wood, J. (2010). Interpersonal communication: Everyday
encounters (6th ed.). Boston, MA: Cengage Learning. (pp. 16
- 19).
References