This presentation examines the critical role of effective communication in healthcare, focusing on its definition, goals, and impact on patient satisfaction and care quality. It delves into the presenter's personal communication strengths, such as active listening and a positive mindset, while also identifying areas for improvement, including confidence in communicating with older patients and non-verbal interpretation. The presentation emphasizes the significance of self-awareness in enhancing communication skills, enabling better management of interactions, improved understanding of others, and non-judgmental listening. It concludes by outlining practices for continuous self-development, including daily self-reflection and mindfulness habits, to foster ongoing improvement in communication and professional practice. The presentation is supported by academic sources, including textbooks and journal articles, and aims to provide a comprehensive understanding of effective communication in healthcare settings.