Healthcare Management: COVID-19 and Service Delivery

This report delves into healthcare management, specifically analyzing the impact of COVID-19 on healthcare systems and service delivery. It examines the challenges and adaptations within healthcare, with a focus on outpatient cardiology and the broader implications of the pandemic. The report explores the effects of COVID-19 on healthcare in countries like Italy and India, considering factors such as population, regulations, and socioeconomic conditions. It also provides insights into the development of service delivery plans, emphasizing key factors like regulations, guidelines, and strategies for improving efficiency and profitability within hospitals and clinics. The report highlights the importance of innovative technologies, skilled staff, and effective leadership in navigating the competitive healthcare environment. Overall, it offers a comprehensive overview of how healthcare systems have adapted and evolved in response to the pandemic, and how to improve the quality of services.

Healthcare

Table of Contents
INTRODUCTION...........................................................................................................................3
Service delivery in health care ..............................................................................................3

INTRODUCTION
Healthcare management is the same as it name it means the management of hospital and
small clinics work, responsibility and facility. Its all about the systematic flow of every
healthcare activity and responsibility along with maintenance of budget, goals, needs of society
and healthcare community. And all these functions are mange by health care manger. COVID-
19 is a spreading disease, it cause by the recently developed coronavirus. It shows the symptoms
like common cold and breathing problem. some of the people get infected by COVIDE 19 and
just face some respiratory illness then get recover without the need of special treatment. But in
the case of adults (age group of more then 40) and in the case of people who has the medical
history of some serious disease, in covide infections develop the serious illness and in some
case get die. Italy is the country which is known for its world best medical facility's and India is
good but not develop that much in the terms of medical technology's. In this report we are going
to discuss the healthcare management system of both country in prospect of covide 19 effects
(population, regulation, social economical factors) , along with this the development of services
delivery plan, by considering the key factors affecting health service delivery such as, regulators
and legislations, and national/state/local guidelines.
Service delivery in health care
It the important function of health care management system where they have to provide
the health care treatment and facility's to the patient of their entitled.
outpatient cardiology- cardiology is the treatment of cardiovascular disease of the
patient and if the patient treated in the both area, in the morning at hospital and in the evening
at home the without admitted at the hospital it is called outpatient cardiology.
Service delivery plane for outpatient cardiology
every type of hospital have to mange the good service line, they have to make the market
discrete special service line by involving the system related to the cardiac care, gastroenterology,
and children's care, orthopaedics. The perpaous and concept of service line has been changed
from the earlier physician enterprises, and now it include the procedure and organized facilities,
specific hospitals, ambulatory service centres and so on.
Some key things which has to be done for the innovative improvement is given below
 implement the increasing competitiveness and the climate of decreasing reimbursement.
 Improve the volume.

 Try to mange the quality and focus on the incrementation of efficiency and profitability.
 Make the positive community by using the centre of care concept.
 Increase the physician loyalty by providing the financial and professional incentives.
 Implement the more innovative and latest technology's.
 Hospital and the clinic's have to recruit the best educated and trine nursing staff along
with the highly specialist technological staff so that it aid to perform the advanced
speciality services.
For the success in the healthcare competitive environment hospital system have to develop the
right leadership teams and skills.