Signature Healthcare: A Case Study on Dementia Support Services

This case study examines Signature Healthcare's approach to supporting individuals with dementia, focusing on residential home care provided by the organization. It highlights the financial strain on families, the importance of specialized care for Alzheimer's patients, and the need for community support. The analysis evaluates Signature's performance in adhering to regulations and providing medical assistance, noting both strengths and weaknesses in their methods. Key challenges include managing memory loss and handling difficult situations with support users. Recommendations include specialized training for staff, external support from dementia experts, and the creation of memory-focused programs. The report stresses the importance of regular check-ups, careful information management, and consistent, positive interactions with individuals affected by dementia. The study also suggests utilizing visual and video aids to ease caregiver burden and promote user independence. Desklib offers a wealth of similar case studies and resources for students.

Task 2:
4. Analyse the alternative
provided by the organization
for the backup of adults in
residential home care.
In the opinion of Dam et al.
(2016, p.123), the residential
home care is a place where
unique number of adults or in
other word, a group of adults
are living with a home like
environment. A trained group
of member of the organisation
which is running the center is
dealing with their all need, not
only the basic need but also
giving the emotional and
mental support also. As a
manager of Signature, which is
renowned organisation in UK,
believes that it become
responsibility to mention the
condition of adult living in the
signature. The Signature is
looking after a patient of 65
year old man is suffering from
Alzheimer. The signature
provided all the medical
assistance to the support user.
1. The family member of the
support user has spent a lot of
money on his treatment. They
have taken him to expert for
consultation. They use to visit
him on regular basis.
2. The groups and
communities are also
contributing money for his
treatment.
3. There is an important
contribution of health and care
center dealing with that person
suffered from alzheimer
because Signature is a
residential home care which
can assist medically upto a
level but it need support of
health center for full support.
The health center has given the
advice to member of Signature
which helps them to deal with
the support user in emergency
case.
The organisation like
Signature is spread out all over
the UK but still need support
from the society, communities
and government. In the
opinion of Brooker and
Latham (2015, p.83), the
charity is solving the issue
upto an extent but it need
suggestion also from people
and communities. The
residential home care not
always has the medical facility
for each and every disease.
Therefore, communities
belong to medical world also
participate to guide the
Signature in a better way. The
family member has to be more
active toward the need of adult
of residential home center.
5. Analyse the performance
of the organisation on the
rules and regulation for
backing up the person
affected by dementia.
In the opinion of Van et al.
(2015, p.1352), the dementia is
not a disease, it is a word used
to mention that symptom
where brain cell stop working.
The Alzheimer is a form of
dementia where person has the
tendency to forget things.
The Signature has conducted a
program to see the
performance of the member of
the organisation on they deal
with the person. As a whole, a

record will be generating
which will show the strong and
weak side of the organisation.
The program has been
conducted in a very
confidential manner where a
person of the management
took admission in the
Signature as a home centre
residential who is suffered
from the disease alzheimer.
Now, secretly whatever he is
observing he is passing the
information to the
management and based on his
information, the report has
been generated. The report is
mentioning the both, the
positive and negative side
which is as follows
Analysis of report
The member of the Signature
is consulting with the doctor as
per the schedule and medicine
is given to that support user.
The Signature has especially
divided the time for the
member for medical assistance
as the person is forgetting
things and he is not able to
take medicine by himself. The
member of the organisation is
treating very nicely with the
person of alzheimer.
The Signature is unable to
cover some need of the support
user, as the organisation is
giving training to handle the
residential of home care
center, but no proper guidance
has given to the member of
how to deal with the person
suffered from dementia from
the organisation. The
organisation should be careful
of his each member when they
are dealing with such support
user because every member is
not treating the person in a
same way as some has reacted
badly with support user. It
happens when the member is
not able to handle the
situation. The best solution for
the Signature to deal with the
support user of dementia is
guiding the support user so
that it can somehow resist his
brain to hold the memory. The
way to do that is each and
every moment reminding the
person of incident happened
around him. In the opinion of
Burnell et al. (2015, p.97), the
one more solution is the
person’s family member who
knew many incident related to
the person of dementia. They
can share that incident with as
a story to the person which
will be someway helpful for
the person to regain his
memory. The organisation
should form a specific network
of people where the people
would visit the support user
randomly for helping him in
his memory. The regular
checkup is necessary for the
support user health
practitioner.
6. Analyse the comfortability
of the sources from the
outside for backing up the
person affected by dementia
In the opinion of Mangiaracina
et al. (2017, p.43), the person
affected by dementia has to
handle very carefully which
need a knowledge and
experience. The residential
home care center should take
external help to handle this
situation. It becomes the
responsibility for the
organisation like Signature to
take help of external source to
train their member nicely.

The external source means the
center those are giving live
training of handling the person
affected with dementia that
would make the Signature
employee more competent to
handle the person of dementia.
There are other tools are
available for beside words and
indication that is the education
material. The education
material comprises of picture
and video that would make the
work easier for member of
organisation. The caregiver of
the organisation may feel
burden of repeatedly question
from the support user end, so
the Signature should make
guidance system for person so
he has not rely for everything
on caregiver.
REFERENCES
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Evans, S.C., Jacobson, N.,
Perry, W., Bray, J., Ballard,
C., Fossey, J. and Pickett, J.,
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Sullivan, T., Charlesworth,
G.M., Poland, F. and Orrell,
M., (2015). Involving service
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Support at Home:
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Brooker, D.J., Latham, I.,
Evans, S.C., Jacobson, N.,
Perry, W., Bray, J., Ballard,
C., Fossey, J. and Pickett, J.,
2016. FITS into practice:
translating research into
practice in reducing the use of
anti-psychotic medication for
people with dementia living in
care homes. Aging & mental
health, 20(7), pp.709-718.
Burnell, K.J., Selwood, A.,
Sullivan, T., Charlesworth,
G.M., Poland, F. and Orrell,
M., (2015). Involving service
users in the development of the
Support at Home:
Interventions to Enhance Life
in Dementia Carer Supporter
Programme for family carers
of people with dementia.
Health Expectations, 18(1),
pp.95-110.
Van Mierlo, L.D., Meiland,
F.J., Van de Ven, P.M., Van
Hout, H.P. and Dröes, R.M.,
(2015). Evaluation of DEM-
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