This report provides a comprehensive analysis and design of the NewAccess healthcare system, aimed at improving mental healthcare delivery. It addresses the problem of patients repeatedly recounting their medical history by proposing an Electronic Health Record (EHR) system with key capabilities such as storing patient records, managing demographics, maintaining patient history, and generating on-demand reports. The report outlines the benefits of the system, including providing up-to-date patient information, quick access to medical records, secure sharing of information, and improved diagnosis. It includes a stakeholder map identifying key stakeholders and their interests, a questionnaire for gathering patient feedback, use case diagrams and descriptions detailing system functionalities for admins, patients, professionals, and hospitals. Additionally, the report discusses cloud computing aspects, non-functional requirements like performance, scalability, reliability, security, and usability, and pros and cons of cloud implementation, concluding with a brief overview of the Software Development Lifecycle (SDLC).