Digitalization of Healthcare in UAE: Benefits, Concerns and Impact

This report investigates the impact of healthcare digitalization in the UAE, focusing on customer benefits and concerns. The research explores the influence of digitalization on service quality and customer behavior, utilizing a qualitative method with a questionnaire approach and a sample size of 200 respondents selected through random sampling. The study aims to understand how digitalization can improve healthcare services, addressing research questions about the effects of digitalization on service quality, customer choices, and recommendations for healthcare providers. The research acknowledges limitations such as time constraints and funding issues. The conclusion highlights the importance of digitalization in enhancing healthcare service delivery. The report references relevant literature, providing a comprehensive analysis of the topic.

Digitalization of Healthcare – Customer Benefit and Concerns – A study in UAE
This research is based on digitalization concept within health care
sector for improving the quality services provided by health care
organization to patients in more effective manner. Motive of
investigator to conduct research on this topic is that it is their
interest area s well as they want to expand their knowledge in
relation of digitalization within healthcare. Research is based on
to understand the behavioral intention of customers regarding the
quality of services and improving them with the use of digital
advancement in the UAE.
Research Question
Omboni, S., Caserini, M. and Coronetti, C., 2016. Telemedicine
and m-health in hypertension management: technologies,
applications and clinical evidence. High Blood Pressure &
Cardiovascular Prevention, 23(3), pp.187-196.
Limitation
While conducting this research several limitations has
been faced by researcher which create difficulties for them
in getting outcomes in better manner. Thus, major issues
which company faced while conducting research is time
as digitalization within health care is wide concept so for
gathering information for the same require much time.
But researcher was having limited time duration due to
which they faced difficulties in getting outcomes in more
effective way. Along with this, funds are more important
part without no proper funds it is not easy to conduct
research as within some cases investigator face difficulties
related to no proper funds.
The key questions of investigations are determined as underneath:
Introduction
References
Conclusion
Through this research it has been concluded digitalization
have wide importance in working of health care
organization. They will be able to provide better services
to patients in more effective manner without facing any
difficulties. In simple term it has been said that through
digitalization health care services are improved in more
effective manner.
Research Aim
The significant aim of this investigation is to understand the
behavioral intention of customers regarding the quality of
services and improving them with the use of digital advancement
in the UAE.
Method
What is the impact of
Healthcare digitalization
on quality and services
rendered by healthcare
organizations in the
UAE?
What is the influence of
customers over the
digitalization approach to
make better choices about
their health?
What are the suggestive
measures to healthcare
providers about the use of
Digitalisation in health
services that aids to
promote better and
improved services?
• For conducting this research
qualitative method has been select by
which researcher has gathered non-
numerical data from respondents
which help them in getting answer
from respondents as well as also help
in gathering information in more
effective manner. In addition to this
through primary method information
and data has been selected by
respondents.
Qualitative
method
• In this they chosen, survey and
questionnaire approach investigator
has asked questions from
respondents. Sample size is 200
which has been selected through
random sampling method. After
analyzing data it will interpreted by
researcher for gathering proper
outcomes in effective manner.
Questionnaire
approach