Enhancing Employability Skills in Healthcare Organizations

The project report focuses on Akari Care Ltd., a company providing individualized care and nursing services. The core objective is to enhance employee capabilities through the development of employability skills crucial for personal growth, organizational success, and improved client outcomes. This entails equipping employees with essential skills such as adaptability, communication, teamwork, empathy, and problem-solving. These competencies are pivotal in fostering a responsive work environment that meets dynamic client needs and industry standards. By promoting skill acquisition and continuous learning, Akari Care Ltd. aims to ensure its workforce can efficiently handle diverse situations and provide high-quality care. The report underscores the importance of targeted training programs and ongoing support to facilitate employee growth, thereby enhancing service delivery and organizational effectiveness.

EMPLOYABILITY
SKILLS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Own responsibilities and performance objectives.................................................................1
1.2 Own effectiveness against defined objectives.......................................................................2
1.3 Recommendations for improvement ....................................................................................3
1.4 Motivational techniques used to improve quality of performance .......................................3
TASK 2............................................................................................................................................4
2.1 Develop solutions to work based problems.........................................................................4
2.2 Communicate in a variety of styles.......................................................................................4
2.3 Effective time –management strategies...............................................................................5
4.1 Tools and methods for developing solutions to problems....................................................5
4.2 An appropriate strategy for resolving a particular problem..................................................6
4.3 Potential impact on the business of implementing the strategy............................................7
TASK 3............................................................................................................................................7
3.1 Roles of people play in a team ............................................................................................7
3.2 Analyse team dynamics.........................................................................................................8
3.3 Alternative ways to complete tasks and achieve team goals.................................................8
CONCLUSION................................................................................................................................8
REFERENCES ...............................................................................................................................9

INTRODUCTION
Employability skill refers to a special characteristic which is found in specific person that
makes it different in comparison to others. For a business organisation, it is require to make
proper attention to their employees skills. These skills helps to provide appropriate desired
outcomes and target objectives easily. For this, firm needs to conduct effective training and
development session to improve their employees interpersonal skill and working capacity easily.
This report is based on employability skill for health and social care practices (Ashe, 2012). For
this, project provide specific information on the bases of Akari care Ltd which provides person
centred care and nursing services to individual person according to their needs and requirement.
this report represent own responsibility and performance objectives in health care activities,
various techniques to improve performance quality, solution for work based problems as well as
different strategies for appropriate management procedure. It also analyse methods for
developing solutions and Potential impact of implementing new strategy. At last it represent, role
of people in a team and several ways to complete task in appropriate manner.
TASK 1
1.1 Own responsibilities and performance objectives
Akari care Ltd is one of those health and social care, which requires a huge pool of
knowledge and skills to accomplish all the activities, that aid to help ensure health of users.
While working in First care home I came across so many responsibilities, that is always be there
for the post, so do I, I need to set the standards of management and performance motive. When I
am working in Akari care Ltd so there are different challenges for me, which I have to face with
a strong determination, because here I have to be active for my volunteers and patients as well.
One of the most important aspect for me is to provide a service which can satisfy both employee
and victim and their guardians too (Atkins, 2013).
As being a leader to accommodate quality of divine service I have to see the expertise of
staff or recruiting workers according to the required qualification and communication skills and
trained them to a line with the working essentials.
I have to make sure that they can understand, policy, procedures and code of conduct
which are elaborated for the rights of volunteers and service users, that must violate by any one.
They have to take care of patients with mental piece as they are from diverse background and
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capabilities, as patients are having different kinds of problem so it is crucial to look after them
with a calm behavior, cause impulsive treatment can make them aggressive.
Maintaining a relationship between patients and carer is also my duty, establishing some
sort of task that gives a pleasure to the client with a certain time period is fruitful if that make
able to improve patient's medical conditions (Avramenko, 2012).
Although, by keep going with my obligations, the performance of the organization will
rise and gratify people in collaboration.
1.2 Own effectiveness against defined objectives
Evaluating own effectiveness against pre – determine objectiveness, is necessary
to measure desired performance, every individual should assess their execution so that they can
identify how they can improve more as I do. I used to appraise my current actions with the
standard that should be followed.
First of all, I used to take a look on self- management, by which all the activities carried
forward, I should manage all my personal stuff properly because if that will create a mess then
all my hard work that can take me towards aim, can spoil the game within a clinch, so managing
my day – to – day activities within a certain time schedule will enhance my capacity to work.
Secondly, I would like to manage my team work in a way that no one can raise their hand
for disputes, although there may some issues can exist but I have to take stand to solve those
problem that can be a hurdle to work in a group (Boahin and Hofman, 2013). So, when I get up
for finding the panacea, this can help me to lead a pathway near the goal.
While working in Akari care Ltd, I need to be aware about the distinct diseases that are
major complication for the victims and their care takers, so that I can support my volunteers and
users too, and give them some specific knowledge to handle patients.
One should have a problem solving attitude whether it is regarding care, innovative ideas to
please a person, in any situation one must have confidence to tackle concerning matters (Poropat,
2011). Communication has its own significance in terms of specking and listening to others,
passing the messages in effective manner to be followed by others or through hearing them and
take action to complete the task. In my opinion communication skill should be poses for softly so
that both sides can admire with dignity.
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1.3 Recommendations for improvement
There are different measures which helps to improve performance and effectiveness of a
person individually as considering future aspects in Akari care Ltd. Some of that
recommendations are as follows:
Adaptability : Every person has different behaviour or nature that affect flexibility, for
an instance, there are so many things requires changes on workplace, in that situation if an
individual is not able to adopt modification then they have to bear struggle (Bridgstock, 2011).
To overcome, their survival one must have adaptability to work with versatility, which yields
quality service.
Focus on personnel growth : Personnel staff needs to grow within organization, to
promote employees we need to have a continuous watch to their work efficiency and work style,
because it matters a lot while putting them one step forward. I need to watch on employees
progress how well they are working so that I can give more ambitious job that broaden their
strength to endure, and finally they can get be referred for promotion.
Monitoring and feedback : While working in Akari care it becomes my primary job to
monitor the performance of volunteers with potency in executing activities, which increases
their performance by providing feedbacks over the factors which needs to be alter so that they
can grab the chance to groom (Bunney and Therry, 2013).
Involvement of the other workers: All the employees should involve in activities that
generate a team spirit among them that will aid to make a strong foundation for an organization.
1.4 Motivational techniques used to improve quality of performance
Motivation helps to encourage people to welcome new state of affairs and chances that
raise their enthusiasm to work as much a can with complete dedication, in Akari care Ltd.
purpose of motivation is to explore more, giving credit to others who worked with commitment
to stand in society by offering quality services, is a joyful feeling for them. We also pay some
extra amount to them to indulge, this is worth-full that they get in terms of liquidity as bonus or
gift that company can easily afford (Harvey, Bauserman and Bollinger, 2012).
Monetary will make them happy which is need for everyone, satisfying their needs will
also make them loyal and that's why they will glad to provide high standard services to the
customers.
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There are some other ways to make them cheerful, give them reward and award
concerning their consisting appearance while working duration. Though they can take the
advantage of new possibilities that can be prove fortunate and give them directions to go higher
along with the firm (Pegg and et al, 2012). Because it is our responsibility to content their wishes
for sustainability in organisation, so that we can also go on a long way along with them, with
integrity, zeal and zest to serve the divine spirit to medical patients who have some special issues
regarding their health and psychology.
TASK 2
(Covered in PPT)
TASK 3
3.1 Roles of people play in a team
In a business organisation, it is require that each and every employees are working in a
team to achieve organisational and objectives in appropriate manner. In a group all individual are
communicate together to analyse different situation and problems easily (Ito, 2014). Through this
process they can easily solve them through team working procedure (O'Neil, 2014). There are
various role are given below which a people play in a team such as -
 Group communication
 Resources allocation
 Team working procurer
 Provide appropriate motivation
3.2 Analyse team dynamics
Akari care Ltd maintain effective team dynamics to achieve organisational objectives and
goals easily. These kind of activities are very important for a firm to provide effective services to
consumers easily. Through this employees of firm can easily analyse several issues and problem
to manage them in appropriate manner (Ju and et al, 2014). In this process manager of firm also
play a most important role to provide effective direction and guideline to their workforce for
achieve business objectives easily. Main objective of team dynamics is to provide appropriate
treatment and solution to their clients according to their requirement and demand. In it
organisation manage proper discipline and team working process to grab several opportunities
easily.
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3.3 Alternative ways to complete tasks and achieve team goals
In a health acre sector all employees can easily work together to solve new treatment
procedure and ideas easily. Through this process they can easily provide effective services to
their customers in appropriate manner. For this process they needs to use appropriate procedure
that employees can easily follow in their operational activities (Lauder, 2013). Akari care Ltd
needs to use different kind of framing, shaping and implementing process in their working
approaches to getting desired outcomes easily.
CONCLUSION
As per the above report it has been summarised that for a organisation it is require that
their employees should have to be skill and capable who easily adopt several opportunities for
organisational growth. Employability skill is not only provide effective growth but also helps to
provide effective services to their employees. This project report is based on Akari care Ltd
which provides person centred care and nursing services to individual person according to their
needs and requirement. For them it is require that their employees should have to be skilled and
capable who easily understeer clients and requirement to provide them appropriate treatment and
solution as well.
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REFERENCES
Books and Journals
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Atkins, L., 2013. From marginal learning to marginal employment? The real impact of
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Avramenko, A., 2012. Enhancing students' employability through business simulation.
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Boahin, P. and Hofman, A., 2013. A disciplinary perspective of competency-based training on
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Bridgstock, R., 2011. Skills for creative industries graduate success. Education+ Training.53(1).
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Bunney, D. and Therry, L., 2013. Employability skills in the Master of Professional Accounting:
One school’s journey. ECULTURE.3(1). p.3.
Harvey, M.W., Bauserman, A.D. and Bollinger, B.E., 2012. Pilot test of an employability skills
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Ito, H., 2014. Challenges towards employability: Higher education’s engagement to industrial
needs in Japan. Higher Education Studies.4(2).p.1.
Ju and et.al., 2014. Employability skills for entry-level employees with and without disabilities:
A comparison between the perspectives of educators and employers. Journal of
Vocational Rehabilitation.40(3). pp.203-212.
Lauder, S.A., 2013. Employability skills: The connection between skills and employment.
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and Learning for Home and International Students, Internationalisation of Pedagogy and
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O'Neil, H.F., 2014. Workforce readiness: Competencies and assessment. Psychology Press.
Paulrajan, R., 2011. Employability skills in Chennai retail market, India. Acta Universitatis
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Poropat, A.E., 2011. The role of citizenship performance in academic achievement and graduate
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