Exploring Ethical Dilemmas: A Case Study on Dignity and Respect
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Case Study
AI Summary
This case study explores the ethical considerations surrounding the care of Mrs. McDonahue, an 84-year-old woman with advanced Alzheimer's disease residing in a nursing home. The study delves into the balance between respecting patient rights and ensuring their well-being, particularly concerning her masturbation habits. It emphasizes the importance of healthcare professionals providing dignified and respectful care while addressing potential health risks. Effective communication strategies, interpersonal skills, and creating a positive environment are highlighted as crucial elements in fostering patient trust, satisfaction, and overall health outcomes. The case underscores the necessity of involving patients in their care plans, respecting their autonomy, and addressing their needs with compassion and empathy, all while adhering to ethical principles and promoting their physical and emotional well-being. Desklib provides solved assignments and resources for students.
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Table of Contents
INTRODUCTION...........................................................................................................................1
Question:-1 ......................................................................................................................................1
Question 2........................................................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES ...............................................................................................................................9
INTRODUCTION...........................................................................................................................1
Question:-1 ......................................................................................................................................1
Question 2........................................................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES ...............................................................................................................................9

INTRODUCTION
In healthcare organisation, it is necessary to develop positive environment which can
foster a culture of positivity. For creating a positive environment leader of organisation promote
the behaviour of individual employee which provide the best quality service to the patient.
Patient and employee feel more respect and dignity with in the organisation by positive
environment. It is essential to make organisation culture with respectful and develop organisation
with ethics by which employee and patient behave in and effective manner. Dignity and respect
are the powerful which can helps in developing a culture of employee engagement and make and
environment effective where all people feel their value and importance. Leader of organisation
should have to focus on improving the behaviour and culture of environment which can give
positive outcomes within the organisation (Groot and et al., 2020). Leaders of healthcare
organisation make interaction with staff and demonstrate their behaviour which can helps in
building positive cooperate culture which is based on dignity and respect. This project includes
the freedom, right and responsibilities and use of power in providing care to the patient. Lastly, it
also includes the effective communication with patient which delver the best quality care to the
patient.
Question:-1
There are some ethics principal in healthcare professional which describes that patient
have right to take their own decision about their treatment. According to the case study it is
analysed that Mrs. McDonahue’s is an older women of 84 and she have advanced Alzheimer’s
Disease and she has been admitted in nursing care home from last two years. Staff members
discuses about her condition because Mrs. McDonahue’s masturbate every day which is harmful
for their body. Other staff members discuss about their rights and needs so it is necessary for her
to give rights, freedom and privacy to take decision and action for her treatment. Every patient
has right to take effective decision for their treatment. Mrs. McDonahue’s have right for their
decision what she want to do but the every masturbate give negative impact on her body.
Healthcare professional are responsible to take care of her condition and being treated with
respectful manner (Al-Bsheish and et al., 2022).
These all ethics principal states that patient have right take decision by their own but
healthcare provider also responsible to analyse the harms which is causes within the body. Mrs.
1
In healthcare organisation, it is necessary to develop positive environment which can
foster a culture of positivity. For creating a positive environment leader of organisation promote
the behaviour of individual employee which provide the best quality service to the patient.
Patient and employee feel more respect and dignity with in the organisation by positive
environment. It is essential to make organisation culture with respectful and develop organisation
with ethics by which employee and patient behave in and effective manner. Dignity and respect
are the powerful which can helps in developing a culture of employee engagement and make and
environment effective where all people feel their value and importance. Leader of organisation
should have to focus on improving the behaviour and culture of environment which can give
positive outcomes within the organisation (Groot and et al., 2020). Leaders of healthcare
organisation make interaction with staff and demonstrate their behaviour which can helps in
building positive cooperate culture which is based on dignity and respect. This project includes
the freedom, right and responsibilities and use of power in providing care to the patient. Lastly, it
also includes the effective communication with patient which delver the best quality care to the
patient.
Question:-1
There are some ethics principal in healthcare professional which describes that patient
have right to take their own decision about their treatment. According to the case study it is
analysed that Mrs. McDonahue’s is an older women of 84 and she have advanced Alzheimer’s
Disease and she has been admitted in nursing care home from last two years. Staff members
discuses about her condition because Mrs. McDonahue’s masturbate every day which is harmful
for their body. Other staff members discuss about their rights and needs so it is necessary for her
to give rights, freedom and privacy to take decision and action for her treatment. Every patient
has right to take effective decision for their treatment. Mrs. McDonahue’s have right for their
decision what she want to do but the every masturbate give negative impact on her body.
Healthcare professional are responsible to take care of her condition and being treated with
respectful manner (Al-Bsheish and et al., 2022).
These all ethics principal states that patient have right take decision by their own but
healthcare provider also responsible to analyse the harms which is causes within the body. Mrs.
1

McDonahue’s have ethics right to take their decisions but healthcare provider are responsible to
analyse the harm and causes occurs within their body. Healthcare providers are responsible for
protecting and other personal and private information of Mrs. McDonahue’s. Healthcare care
provider analysis that Mrs. McDonahue’s masturbates every day which is not healthy for their
body and causes weakness and other diseases. It is necessary to motivate Mrs. McDonahue’s
about their health to stop masturbating daily because it is harmful for their body. In nursing home
many staff members disagree with Mrs. McDonahue’s activity because it is armful for their
body. Healthcare provider motivate her with dignity and respective manner by which she
understand the side effects of masturbation and she follows the instructions of healthcare
provider. Nurses and doctor listen and understand McDonahue’s situation in polite manner and
being treated with care and compassion. Healthcare provider is responsible for analysing her
views and consideration in their health treatment and give her privacy and actively respected
their dignity (Di Bianca and Mahalik, 2022).
Patient rights are a subset of human rights which describes about the minimum standard
for the person to take decision according to their needs and choice. Mrs. McDonahue’s have
ethics rights in which she being treated by healthcare provider and they respect her consideration
of their choice of treatment and comfort. Mrs. McDonahue’s masturbate regularly which have
both positive and negative impact. Patient wellness is also necessary healthcare provider is more
responsible to prevent her from other side effects of masturbate on her body because already her
body is weak and have alzheimer’s diseases. According to the ethical principles there is right to
make interaction between patient and doctor which reduces the patient emotional and physical
stress. Every healthcare provider respect the patient right and give best quality care by which
patient get aware about their condition. Nurse and healthcare provider focusing on motivating
Mrs. McDonahue’s by making respectful interaction with her and give her all rights for taking
decision and action along with they also motivate and encourage her so that she does not repeat
the same thing which give negative impact on her body (Phillips, and et al., 2020).
Healthcare treated with respectful manner instead of giving her strict instructions and
judge her for their activities because it give negative effect on patient behaviour. Healthcare
provider adopted various strategies for providing best quality care to Mrs. McDonahue’s by
encouraging her about their health and make string interaction with her so that she discussed
about the views and opinion towards the masturbate. Nurses and doctors provide them a privacy
2
analyse the harm and causes occurs within their body. Healthcare providers are responsible for
protecting and other personal and private information of Mrs. McDonahue’s. Healthcare care
provider analysis that Mrs. McDonahue’s masturbates every day which is not healthy for their
body and causes weakness and other diseases. It is necessary to motivate Mrs. McDonahue’s
about their health to stop masturbating daily because it is harmful for their body. In nursing home
many staff members disagree with Mrs. McDonahue’s activity because it is armful for their
body. Healthcare provider motivate her with dignity and respective manner by which she
understand the side effects of masturbation and she follows the instructions of healthcare
provider. Nurses and doctor listen and understand McDonahue’s situation in polite manner and
being treated with care and compassion. Healthcare provider is responsible for analysing her
views and consideration in their health treatment and give her privacy and actively respected
their dignity (Di Bianca and Mahalik, 2022).
Patient rights are a subset of human rights which describes about the minimum standard
for the person to take decision according to their needs and choice. Mrs. McDonahue’s have
ethics rights in which she being treated by healthcare provider and they respect her consideration
of their choice of treatment and comfort. Mrs. McDonahue’s masturbate regularly which have
both positive and negative impact. Patient wellness is also necessary healthcare provider is more
responsible to prevent her from other side effects of masturbate on her body because already her
body is weak and have alzheimer’s diseases. According to the ethical principles there is right to
make interaction between patient and doctor which reduces the patient emotional and physical
stress. Every healthcare provider respect the patient right and give best quality care by which
patient get aware about their condition. Nurse and healthcare provider focusing on motivating
Mrs. McDonahue’s by making respectful interaction with her and give her all rights for taking
decision and action along with they also motivate and encourage her so that she does not repeat
the same thing which give negative impact on her body (Phillips, and et al., 2020).
Healthcare treated with respectful manner instead of giving her strict instructions and
judge her for their activities because it give negative effect on patient behaviour. Healthcare
provider adopted various strategies for providing best quality care to Mrs. McDonahue’s by
encouraging her about their health and make string interaction with her so that she discussed
about the views and opinion towards the masturbate. Nurses and doctors provide them a privacy
2
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but they are also responsible to prevent her from harmness. Staff members and employee respect
her views and consideration while delivery best quality care. Different strategies which can helps
healthcare provider while delivering best quality care to the patient. Nurses and other health care
staff develop positive environment which can promote and encourage patient behaviour which
can helps in recovering patient condition. Better communication is the way to treat patient with
more respect and dignity which can enhance the patient confidence and give high quality care.
For Mrs. McDonahue’s it is necessary to make interaction with healthcare provider because
they can motivate and give effective suggestion for her health condition and aware Mrs.
McDonahue’s so that she stop doing masturbate (McSherry and et al., 2018).
Healthcare provider is responsible for creating positive environment and make interaction
with the patient because it can encourage patient towards their health. In the case study nurse
who care Mrs. McDonahue’s make effective interaction with her which can improves her
condition. Effective and good communication in healthcare is an approach by which care
provider understand the patient concern, opinion and experiences. Staff members and nurses
adopted various communication skills which helps in motivating Mrs. McDonahue’s by active
listening, show her more respect towards her decision. Healthcare provider suggest her in
respectful manner that there is negative impact of masturbate on the body which include
weakness, mental and physical imbalance, inability to control urine release and leads to cause
pain back. Healthcare provider have more skill which can helps in building trust with parents and
they demonstrate their interpersonal skills which are essential and helpful in analysing the patient
need and requirement. Skill full communication enables healthcare provider to deliver effective
quality care and treatment to the patient.
Healthcare team who cares Mrs. McDonahue’s have compassionate communication
skills which can improves their ability to exchanges their thoughts and view with her and treat
with more respect and dignity (Champney, 2019). Nurses and other staff listen and understand
Mrs. McDonahue’s consideration of medical treatment and about their satisfaction. Healthcare
staff uses their interpersonal communication which help in providing best quality care to the
patient and deliver comfort and facility according to patient need and requirement. Staff
members and other employee of hospital focus on Mrs. McDonahue’s can give them right to
take decision by their own and also give them privacy instead of making group discussion of her
need masturbate. Nurses make good communication with Mrs. McDonahue’s and ask her about
3
her views and consideration while delivery best quality care. Different strategies which can helps
healthcare provider while delivering best quality care to the patient. Nurses and other health care
staff develop positive environment which can promote and encourage patient behaviour which
can helps in recovering patient condition. Better communication is the way to treat patient with
more respect and dignity which can enhance the patient confidence and give high quality care.
For Mrs. McDonahue’s it is necessary to make interaction with healthcare provider because
they can motivate and give effective suggestion for her health condition and aware Mrs.
McDonahue’s so that she stop doing masturbate (McSherry and et al., 2018).
Healthcare provider is responsible for creating positive environment and make interaction
with the patient because it can encourage patient towards their health. In the case study nurse
who care Mrs. McDonahue’s make effective interaction with her which can improves her
condition. Effective and good communication in healthcare is an approach by which care
provider understand the patient concern, opinion and experiences. Staff members and nurses
adopted various communication skills which helps in motivating Mrs. McDonahue’s by active
listening, show her more respect towards her decision. Healthcare provider suggest her in
respectful manner that there is negative impact of masturbate on the body which include
weakness, mental and physical imbalance, inability to control urine release and leads to cause
pain back. Healthcare provider have more skill which can helps in building trust with parents and
they demonstrate their interpersonal skills which are essential and helpful in analysing the patient
need and requirement. Skill full communication enables healthcare provider to deliver effective
quality care and treatment to the patient.
Healthcare team who cares Mrs. McDonahue’s have compassionate communication
skills which can improves their ability to exchanges their thoughts and view with her and treat
with more respect and dignity (Champney, 2019). Nurses and other staff listen and understand
Mrs. McDonahue’s consideration of medical treatment and about their satisfaction. Healthcare
staff uses their interpersonal communication which help in providing best quality care to the
patient and deliver comfort and facility according to patient need and requirement. Staff
members and other employee of hospital focus on Mrs. McDonahue’s can give them right to
take decision by their own and also give them privacy instead of making group discussion of her
need masturbate. Nurses make good communication with Mrs. McDonahue’s and ask her about
3

their needs and they deliver and make positive and comfort environment. Mrs. McDonahue’s
share all information and issues with nurses in difficult manner because she do not talk to
anyone in this situation, it is necessary for nurses and staff members to involve patient which can
reduce their distress and maintain their health quality. In patient medical treatment it is
important to involve patient decision and she is also responsible for their care so nurses and
health team members engaged patient in their care treatment plan (Palumbo and et al., 2019).
According to this case study, Mrs. McDonahue’s doing unusual activity on regular basis which is
harmful for their body. All team member make strong relationship with her so that she do not
involve in masturbate daily. Nurses and doctors adopted some strategies which are beneficial for
Mrs. McDonahue’s they developed a effective care plan for her and engaged with he most of
time they spend with her which can reduce their stress and pressure. Doctors and nurses are
focused on delivery best quality care treatment and full fill her needs which can helps in
recovering her condition. Mrs. McDonahue’s admitted in hospital from last 2 years and she is
not aware about the faeces and urine so nurses and doctors changes her pads after some hours.
Staff members supports her need and give best and effective suggestion to her that on regular
basis masturbate become harmful for her body because daily masturbate for unhealthy is harmful
for the body. Nurses and team members are more focused on following the effective strategies
which can beneficial for Mrs. McDonahue’s body.
In healthcare organisation, effective communication plays an important role which give
positive impact on patient care. Interpersonal communication is one of the best quality in patient
care and it is not only benefit for patient but it also helpful for healthcare provider. Effective
communication helps healthcare provider in reducing their work stress and job satisfaction along
with this it also give positive impact on patient satisfaction (Giménez‐Díez and et al., 2020).
Nurses who cares Mrs. McDonahue’s have skills and knowledge which can enhance their
receptivity towards the patient issues and difficulties. Nurses adopted various strategies which
improves the patient satisfaction, compliance and overall health outcomes. Ways of
communication and manner in which nursing staff communicate and take care of patient
influences the satisfaction level of patient and impact on overall health outcomes. Staff members
and nurse make strong relationship with Mrs. McDonahue’s by which nurse understand her
illness and treatment, and involve her in making effective decision towards their medical
treatment. Healthcare team ensure her that she gets more comfort, safety and privacy with best
4
share all information and issues with nurses in difficult manner because she do not talk to
anyone in this situation, it is necessary for nurses and staff members to involve patient which can
reduce their distress and maintain their health quality. In patient medical treatment it is
important to involve patient decision and she is also responsible for their care so nurses and
health team members engaged patient in their care treatment plan (Palumbo and et al., 2019).
According to this case study, Mrs. McDonahue’s doing unusual activity on regular basis which is
harmful for their body. All team member make strong relationship with her so that she do not
involve in masturbate daily. Nurses and doctors adopted some strategies which are beneficial for
Mrs. McDonahue’s they developed a effective care plan for her and engaged with he most of
time they spend with her which can reduce their stress and pressure. Doctors and nurses are
focused on delivery best quality care treatment and full fill her needs which can helps in
recovering her condition. Mrs. McDonahue’s admitted in hospital from last 2 years and she is
not aware about the faeces and urine so nurses and doctors changes her pads after some hours.
Staff members supports her need and give best and effective suggestion to her that on regular
basis masturbate become harmful for her body because daily masturbate for unhealthy is harmful
for the body. Nurses and team members are more focused on following the effective strategies
which can beneficial for Mrs. McDonahue’s body.
In healthcare organisation, effective communication plays an important role which give
positive impact on patient care. Interpersonal communication is one of the best quality in patient
care and it is not only benefit for patient but it also helpful for healthcare provider. Effective
communication helps healthcare provider in reducing their work stress and job satisfaction along
with this it also give positive impact on patient satisfaction (Giménez‐Díez and et al., 2020).
Nurses who cares Mrs. McDonahue’s have skills and knowledge which can enhance their
receptivity towards the patient issues and difficulties. Nurses adopted various strategies which
improves the patient satisfaction, compliance and overall health outcomes. Ways of
communication and manner in which nursing staff communicate and take care of patient
influences the satisfaction level of patient and impact on overall health outcomes. Staff members
and nurse make strong relationship with Mrs. McDonahue’s by which nurse understand her
illness and treatment, and involve her in making effective decision towards their medical
treatment. Healthcare team ensure her that she gets more comfort, safety and privacy with best
4

quality care and recover soon these strategies enhances Mrs. McDonahue’s satisfaction from
treatment. Patient autonomy and patient right is determine that what she wants to take and all
nursing staff members delivery patient quality care as per her needs and requirements. Nursing
staff plays the role of leader when patient is unable to take control of her activities due to
debilitating diseases. Mrs. McDonahue’s in unable to take control on her own activities and she
masturbate on regular basis which give negative impact on her body. Nurses treated Mrs.
McDonahue’s with more respect and dignity manner by which both work together to clarify her
problems and issues and healthcare provider set specific goals which can helps in reducing her
issues and enhance her confidence (Dempsey and Assi, 2018). Nurses apply active listening
towards Mrs. McDonahue’s and showing empathy, use appropriate words in polite manner
which can encourage her to take care of her own health. Nurses and other staff employee develo
a care treatment plan for Mrs. McDonahue’s in which they include about her daily routine
activities, medication plan and give her more comfort and privacy for their needs and
requirements. With more respect and dignity nurses deliver best quality care to her which can
lead to give positive impact on their health.
The basic of interpersonal communication is to build relationship with patient and focus
on their issues and difficulties by which patient get more trust and satisfaction with the treatment
quality care. Higher authority in healthcare organisation maintain effective communication by
make effective interaction, show respect and dignity with patient and have more patience to
listen and understand the patient view and opinion towards their care treatment plan (Peng-
Keller, Winiger and Rauch, 2022). By adopting various type of effective communication
strategies which can give positive impact on their health. Communication is the best way to
create positive environment and encourage patient towards their condition (Millard, Baldassar
and Wilding, 2018). Nurses and other care provider staff uses various strategies and involve
Mrs. McDonahue’s in her care plan and motivate her in postive and respective manner so that
she understand and stop masturbate every day. With the help of different strategies doctors and
nurses engaged with Mrs. McDonahue’s and try to convince her stop masturbate regularly
because it can cause weakness in her body and cause other diseases. Communication is the best
way for better team collaboration for providing best quality care to the patient. Patient requires
more support and care by which they can recover fast and patient are able to take care of their
own and can reduce their stress. Mrs. McDonahue’s not to talk with anyone and nurses have
5
treatment. Patient autonomy and patient right is determine that what she wants to take and all
nursing staff members delivery patient quality care as per her needs and requirements. Nursing
staff plays the role of leader when patient is unable to take control of her activities due to
debilitating diseases. Mrs. McDonahue’s in unable to take control on her own activities and she
masturbate on regular basis which give negative impact on her body. Nurses treated Mrs.
McDonahue’s with more respect and dignity manner by which both work together to clarify her
problems and issues and healthcare provider set specific goals which can helps in reducing her
issues and enhance her confidence (Dempsey and Assi, 2018). Nurses apply active listening
towards Mrs. McDonahue’s and showing empathy, use appropriate words in polite manner
which can encourage her to take care of her own health. Nurses and other staff employee develo
a care treatment plan for Mrs. McDonahue’s in which they include about her daily routine
activities, medication plan and give her more comfort and privacy for their needs and
requirements. With more respect and dignity nurses deliver best quality care to her which can
lead to give positive impact on their health.
The basic of interpersonal communication is to build relationship with patient and focus
on their issues and difficulties by which patient get more trust and satisfaction with the treatment
quality care. Higher authority in healthcare organisation maintain effective communication by
make effective interaction, show respect and dignity with patient and have more patience to
listen and understand the patient view and opinion towards their care treatment plan (Peng-
Keller, Winiger and Rauch, 2022). By adopting various type of effective communication
strategies which can give positive impact on their health. Communication is the best way to
create positive environment and encourage patient towards their condition (Millard, Baldassar
and Wilding, 2018). Nurses and other care provider staff uses various strategies and involve
Mrs. McDonahue’s in her care plan and motivate her in postive and respective manner so that
she understand and stop masturbate every day. With the help of different strategies doctors and
nurses engaged with Mrs. McDonahue’s and try to convince her stop masturbate regularly
because it can cause weakness in her body and cause other diseases. Communication is the best
way for better team collaboration for providing best quality care to the patient. Patient requires
more support and care by which they can recover fast and patient are able to take care of their
own and can reduce their stress. Mrs. McDonahue’s not to talk with anyone and nurses have
5
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main goal to get engaged with her so that she can share her feelings. Nurses and doctors use their
interpersonal skills and apply some strategies which can helps in motivating patient and give
them best advice. Nurses and employee maintain the positive environment around Mrs.
McDonahue’s and implement some changes in her care treatment plan and also give more
comfort and safety to her (Rushton and Sharma, 2018).
Question 2
As a healthcare provider from this case study I have learned to acknowledge patient
needs and requirements in more prompt manner. I have learned various communication strategies
which are helpful in analysing the patient issues and difficulties. It is necessary to understand
patient issues in respective manner and response with positivity. It is necessary to analyse the
patient needs and required and deliver best quality care to the patient which can improves their
conditions. From this case study I have learned to make strong relationship with patient which
can reduces the work pressure and satisfied patient. Effective communication plays an important
role in maintaining a healthy relationship with children. Support patient with respect and and
show empathy which is essential for patient by which they engaged with their own medical
treatment and discuss about their health condition (Vaeza, Delgado and La Calle,
2020).Engaging with patient helps in minimizing their stress and reduce their issues. Personal
dignity is most essential for well being because every patient need to feel value and respect so , it
is necessary to provide make interaction with patient. An increasing pressure is being put on
health and social care provider to promote dignity in care and delivery best quality services to the
patient. As healthcare provider I have experienced of learning and promoting awareness of
patient about their health. The most important task is to motivate patient and give them
appropriate comfort and safety. From this case study I have learn to respect the patient autonomy
and their right in their medical treatment (Borgstrom, 2020).
Every patient need support and care while they are facing issues and difficulties, in this
situation healthcare provider are more responsible to take care of [patient and develop their care
treatment plan which has to be followed by the nurses and other care provider staff. Healthcare
provider are more responsible to aware and encourage patient confidence and assure them they
recover soon (Choo, and et. al., 2020). From this case study, I have experienced and understand
to apply various effective communication strategies which are beneficial for the patient and
overall health outcomes. From nursing practice I have enhance my skills and knowledge by
6
interpersonal skills and apply some strategies which can helps in motivating patient and give
them best advice. Nurses and employee maintain the positive environment around Mrs.
McDonahue’s and implement some changes in her care treatment plan and also give more
comfort and safety to her (Rushton and Sharma, 2018).
Question 2
As a healthcare provider from this case study I have learned to acknowledge patient
needs and requirements in more prompt manner. I have learned various communication strategies
which are helpful in analysing the patient issues and difficulties. It is necessary to understand
patient issues in respective manner and response with positivity. It is necessary to analyse the
patient needs and required and deliver best quality care to the patient which can improves their
conditions. From this case study I have learned to make strong relationship with patient which
can reduces the work pressure and satisfied patient. Effective communication plays an important
role in maintaining a healthy relationship with children. Support patient with respect and and
show empathy which is essential for patient by which they engaged with their own medical
treatment and discuss about their health condition (Vaeza, Delgado and La Calle,
2020).Engaging with patient helps in minimizing their stress and reduce their issues. Personal
dignity is most essential for well being because every patient need to feel value and respect so , it
is necessary to provide make interaction with patient. An increasing pressure is being put on
health and social care provider to promote dignity in care and delivery best quality services to the
patient. As healthcare provider I have experienced of learning and promoting awareness of
patient about their health. The most important task is to motivate patient and give them
appropriate comfort and safety. From this case study I have learn to respect the patient autonomy
and their right in their medical treatment (Borgstrom, 2020).
Every patient need support and care while they are facing issues and difficulties, in this
situation healthcare provider are more responsible to take care of [patient and develop their care
treatment plan which has to be followed by the nurses and other care provider staff. Healthcare
provider are more responsible to aware and encourage patient confidence and assure them they
recover soon (Choo, and et. al., 2020). From this case study, I have experienced and understand
to apply various effective communication strategies which are beneficial for the patient and
overall health outcomes. From nursing practice I have enhance my skills and knowledge by
6

understanding patient needs and requirements. It can improves my self development and I have
gain more skills and knowledge from the nursing practice. I have learnt about various
communication ways which are helpful in motivating patient and make them strong to keep calm
and stress free. I have adopted various communication strategies which help in my future nursing
practice and give positive impact on patient behaviour. I adopted various strategies which can
help in enhancing skills and knowledge and promote patient behaviour. These skills are
beneficial for future nursing practice and I have learn to build strong relationship with patient
and other team members and ensure patient by motivating them (Benatar, Upshur and Gill,
2018). When I have steeping in experience nursing practice it can be make easy to take right
decision and develop more confidence while delivery quality care to the patient. I am able to
build critical thinking which helps in making right decision and become successful care provider.
After experiencing in care treatment I have developed many enough ability and capability to take
right decision towards the care treatment plan. The important thing I have learn after working is
to show empathy , respect and dignity to the patient which can reduce the work stress and give
comfort and safe environment to the patient. As healthcare provider one of the most important
tool in nursing is to generate relation based care with patient. Being a familiar relation with
patient helps in analysing the patient needs and requirements (Buzuvis, 2021).
Effective communication, relation based care and confidence, these all skills improves
the patient satisfaction and quality of work because it can reduces the stress and workload. I
have improve my ability and skills to create positive behaviour and energetic environment which
can keep patient and their families feeling safe and cared which develops my interpersonal skills.
I have developed leadership skills which is necessary in organisation because it can manage and
control the activities of the management (Kunins, 2020). Active listening is also one of the most
essential tool by which I can understand the issues and difficulties of patient. I become a
successful nurse which need to have strong critical thinking skills with a strong foundation of
concept and theories. I have generated more patience by working with team and patient because
every patient have different nature. It is necessary to response in respective manner and maintain
respect and ethics with every patient without discriminating and generating heated discussion of
individual patient.
7
gain more skills and knowledge from the nursing practice. I have learnt about various
communication ways which are helpful in motivating patient and make them strong to keep calm
and stress free. I have adopted various communication strategies which help in my future nursing
practice and give positive impact on patient behaviour. I adopted various strategies which can
help in enhancing skills and knowledge and promote patient behaviour. These skills are
beneficial for future nursing practice and I have learn to build strong relationship with patient
and other team members and ensure patient by motivating them (Benatar, Upshur and Gill,
2018). When I have steeping in experience nursing practice it can be make easy to take right
decision and develop more confidence while delivery quality care to the patient. I am able to
build critical thinking which helps in making right decision and become successful care provider.
After experiencing in care treatment I have developed many enough ability and capability to take
right decision towards the care treatment plan. The important thing I have learn after working is
to show empathy , respect and dignity to the patient which can reduce the work stress and give
comfort and safe environment to the patient. As healthcare provider one of the most important
tool in nursing is to generate relation based care with patient. Being a familiar relation with
patient helps in analysing the patient needs and requirements (Buzuvis, 2021).
Effective communication, relation based care and confidence, these all skills improves
the patient satisfaction and quality of work because it can reduces the stress and workload. I
have improve my ability and skills to create positive behaviour and energetic environment which
can keep patient and their families feeling safe and cared which develops my interpersonal skills.
I have developed leadership skills which is necessary in organisation because it can manage and
control the activities of the management (Kunins, 2020). Active listening is also one of the most
essential tool by which I can understand the issues and difficulties of patient. I become a
successful nurse which need to have strong critical thinking skills with a strong foundation of
concept and theories. I have generated more patience by working with team and patient because
every patient have different nature. It is necessary to response in respective manner and maintain
respect and ethics with every patient without discriminating and generating heated discussion of
individual patient.
7

CONCLUSION
From the above discussion, it is concluded that in healthcare organisation it is necessary
to provide respect, and dignity to every patient. It is necessary to motivate and encourage patient
towards their health and response in respective manner. Healthcare provider is responsible to
take care of patient and delivery best quality care to the patient with more empathy and patience.
For healthcare provider it is necessary to make strong relationship with patient and analyse their
needs and requirements. Maintaining strong relationship with patient show empathy and respect
to every patient and give them confidence and positive environment.
8
From the above discussion, it is concluded that in healthcare organisation it is necessary
to provide respect, and dignity to every patient. It is necessary to motivate and encourage patient
towards their health and response in respective manner. Healthcare provider is responsible to
take care of patient and delivery best quality care to the patient with more empathy and patience.
For healthcare provider it is necessary to make strong relationship with patient and analyse their
needs and requirements. Maintaining strong relationship with patient show empathy and respect
to every patient and give them confidence and positive environment.
8
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REFERENCES
Books and Journals
Al-Bsheish, M., Jarrar, M.T., Mustafa, M.B., Zubaidi, F., Ismail, M.A.B., Meri, A. and Dauwed,
M., 2022. ICU nurses’ safety performance related to respect for safety and management
commitment: A cross-sectional study. Contemporary Nurse, pp.1-14.
Benatar, S., Upshur, R. and Gill, S., 2018. Understanding the relationship between ethics,
neoliberalism and power as a step towards improving the health of people and our
planet. The Anthropocene Review, 5(2), pp.155-176.
Borgstrom, E., 2020. What is a good death? A critical discourse policy analysis. BMJ Supportive
& Palliative Care.
Buzuvis, E., 2021. Law, policy, and the participation of transgender athletes in the United
States. Sport Management Review, 24(3), pp.439-451.
Champney, T.H., 2019. A bioethos for bodies: Respecting a priceless resource. Anatomical
sciences education, 12(4), pp.432-434.
Choo, P.Y., Tan-Ho, G., Dutta, O., Patinadan, P.V. and Ho, A.H.Y., 2020. Reciprocal dynamics
of dignity in end-of-life care: A multiperspective systematic review of qualitative and
mixed methods research. American Journal of Hospice and Palliative Medicine®, 37(5),
pp.385-398.
Dempsey, C. and Assi, M.J., 2018. The impact of nurse engagement on quality, safety, and the
experience of care: what nurse leaders should know. Nursing administration
quarterly, 42(3), pp.278-283.
Di Bianca, M. and Mahalik, J.R., 2022. A relational-cultural framework for promoting healthy
masculinities. American Psychologist, 77(3), p.321.
Giménez‐Díez, D., Maldonado Alía, R., Rodríguez Jiménez, S., Granel, N., Torrent Solà, L. and
Bernabeu‐Tamayo, M.D., 2020. Treating mental health crises at home: Patient
satisfaction with home nursing care. Journal of psychiatric and mental health
nursing, 27(3), pp.246-257.
Groot, B.C., Weerman, A., Overbeek, F. and Abma, T.A., 2020. Making a difference:
Participatory health research with unemployed citizens and policymakers. International
Review of Qualitative Research, 13(2), pp.200-218.
Kunins, H.V., 2020. Structural racism and the opioid overdose epidemic: the need for antiracist
public health practice. Journal of Public Health Management and Practice, 26(3),
pp.201-205.
McSherry, R., Timmins, F., de Vries, J.M. and McSherry, W., 2018. A reflective qualitative
appreciative inquiry approach to restoring compassionate care deficits at one United
Kingdom health care site. Journal of Nursing Management, 26(8), pp.1108-1123.
Millard, A., Baldassar, L. and Wilding, R., 2018. The significance of digital citizenship in the
well-being of older migrants. Public Health, 158, pp.144-148.
Palumbo, R., Annarumma, C., Manna, R., Musella, M. and Adinolfi, P., 2019. Improving quality
by involving patient. The role of health literacy in influencing patients’
behaviors. International Journal of Healthcare Management.
Peng-Keller, S., Winiger, F. and Rauch, R. eds., 2022. The Spirit of Global Health: The World
Health Organization and the'Spiritual Dimension'of Health, 1946-2021. Oxford
University Press.
9
Books and Journals
Al-Bsheish, M., Jarrar, M.T., Mustafa, M.B., Zubaidi, F., Ismail, M.A.B., Meri, A. and Dauwed,
M., 2022. ICU nurses’ safety performance related to respect for safety and management
commitment: A cross-sectional study. Contemporary Nurse, pp.1-14.
Benatar, S., Upshur, R. and Gill, S., 2018. Understanding the relationship between ethics,
neoliberalism and power as a step towards improving the health of people and our
planet. The Anthropocene Review, 5(2), pp.155-176.
Borgstrom, E., 2020. What is a good death? A critical discourse policy analysis. BMJ Supportive
& Palliative Care.
Buzuvis, E., 2021. Law, policy, and the participation of transgender athletes in the United
States. Sport Management Review, 24(3), pp.439-451.
Champney, T.H., 2019. A bioethos for bodies: Respecting a priceless resource. Anatomical
sciences education, 12(4), pp.432-434.
Choo, P.Y., Tan-Ho, G., Dutta, O., Patinadan, P.V. and Ho, A.H.Y., 2020. Reciprocal dynamics
of dignity in end-of-life care: A multiperspective systematic review of qualitative and
mixed methods research. American Journal of Hospice and Palliative Medicine®, 37(5),
pp.385-398.
Dempsey, C. and Assi, M.J., 2018. The impact of nurse engagement on quality, safety, and the
experience of care: what nurse leaders should know. Nursing administration
quarterly, 42(3), pp.278-283.
Di Bianca, M. and Mahalik, J.R., 2022. A relational-cultural framework for promoting healthy
masculinities. American Psychologist, 77(3), p.321.
Giménez‐Díez, D., Maldonado Alía, R., Rodríguez Jiménez, S., Granel, N., Torrent Solà, L. and
Bernabeu‐Tamayo, M.D., 2020. Treating mental health crises at home: Patient
satisfaction with home nursing care. Journal of psychiatric and mental health
nursing, 27(3), pp.246-257.
Groot, B.C., Weerman, A., Overbeek, F. and Abma, T.A., 2020. Making a difference:
Participatory health research with unemployed citizens and policymakers. International
Review of Qualitative Research, 13(2), pp.200-218.
Kunins, H.V., 2020. Structural racism and the opioid overdose epidemic: the need for antiracist
public health practice. Journal of Public Health Management and Practice, 26(3),
pp.201-205.
McSherry, R., Timmins, F., de Vries, J.M. and McSherry, W., 2018. A reflective qualitative
appreciative inquiry approach to restoring compassionate care deficits at one United
Kingdom health care site. Journal of Nursing Management, 26(8), pp.1108-1123.
Millard, A., Baldassar, L. and Wilding, R., 2018. The significance of digital citizenship in the
well-being of older migrants. Public Health, 158, pp.144-148.
Palumbo, R., Annarumma, C., Manna, R., Musella, M. and Adinolfi, P., 2019. Improving quality
by involving patient. The role of health literacy in influencing patients’
behaviors. International Journal of Healthcare Management.
Peng-Keller, S., Winiger, F. and Rauch, R. eds., 2022. The Spirit of Global Health: The World
Health Organization and the'Spiritual Dimension'of Health, 1946-2021. Oxford
University Press.
9

Phillips, J.N., Besbris, J., Foster, L.A., Kramer, N.M., Maiser, S. and Mehta, A.K., 2020. Models
of outpatient neuropalliative care for patients with amyotrophic lateral
sclerosis. Neurology, 95(17), pp.782-788.
Rushton, C. and Sharma, M., 2018. Designing sustainable systems. Moral resilience:
Transforming moral suffering in healthcare, p.206.
Vaeza, N.N., Delgado, M.C.M. and La Calle, G.H., 2020. Humanizing intensive care: toward a
human-centered care ICU model. Critical Care Medicine, 48(3), pp.385-390.
10
of outpatient neuropalliative care for patients with amyotrophic lateral
sclerosis. Neurology, 95(17), pp.782-788.
Rushton, C. and Sharma, M., 2018. Designing sustainable systems. Moral resilience:
Transforming moral suffering in healthcare, p.206.
Vaeza, N.N., Delgado, M.C.M. and La Calle, G.H., 2020. Humanizing intensive care: toward a
human-centered care ICU model. Critical Care Medicine, 48(3), pp.385-390.
10
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