Healthcare Human Resource Management: Training and Development Report

This report provides a comprehensive overview of human resource management within the healthcare industry. It begins by outlining the importance of human resource planning and the recruitment process, emphasizing strategies for attracting and selecting suitable candidates. The report then delves into the development of training programs for new employees, including various training techniques like classroom instruction, hands-on training, and computer-based learning. It also addresses key challenges faced by HR employees, such as change management, compensation issues, and health and welfare concerns, offering instructional strategies to mitigate these challenges. Furthermore, the report underscores the importance of employee retention strategies and concludes by highlighting visual components that enhance training programs. The report emphasizes the need for healthcare organizations to address employee issues to achieve organizational goals and improve overall performance and efficiency.

Running head: Healthcare human resource management
Healthcare human resource management

Healthcare human resource management
Table of Contents
Introduction.................................................................................................................................................3
Human resource planning and recruitment process.....................................................................................3
Interview and selection process...................................................................................................................3
Comprehensive strategy for training of new employees..............................................................................4
Roles of new employees..............................................................................................................................4
Training strategies.......................................................................................................................................5
Key issues of human resource management employees..............................................................................6
Three visual components which enhance the training program...................................................................8
Conclusion...................................................................................................................................................9
References.................................................................................................................................................10
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Healthcare human resource management
Introduction
The report talks about the human resource training program in health care company. It
also explains the human resource planning, recruitment process, and strategies for the training of
new employees. The report evaluates and analyzes the key issues of human resource
management employees. It also explains the importance of recruitment and selection process. It
describes that how the human resource management makes comprehensive training strategies to
resolve the key challenges in the health care company.
There are some outlines for preparing human resource training proposal in health care
company which has been discussed below.
Human resource planning and recruitment process
Being an Hr consultant, firstly recruiting and staffing program is conducted by the HR
consultant to prepare a human resource training proposal in the health care company. The HR
person focuses on the human resource planning process in the health care company. Human
resource planning is a process which identifies and analyzes the current and future human
requirements of an organization to achieve its goals and objectives. So the people should focus
on the human resource planning process to fulfill the human needs in a health care company
(Berman, Bowman, West & Van Wart, 2012).
In the next step, an HR consultant makes a strategy for the recruitment process of the
health care company. Recruitment process plays a significant role in health care field because in
this industry management needs to render services to patients. Recruitment is the process of
selecting, attracting and appointing of appropriate candidates for the job in an organization.
Therefore, the HR consultant needs to focus on the recruitment process of the health care
company. In such way, the training program can be conducted effectively and efficient way
(Bratton & Gold, 2012).
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Healthcare human resource management
Interview and selection process
The next step is interviewing and selection process through which new employees are
appointed by the health care association. So being an HR consultant, it is needed to focus on the
interviewing and selection process. The HR consultant conducts face to face interview to
selecting the potential and competence employees in the health care industry (Knowles, Holton
III & Swanson, 2014).
Comprehensive strategy for training of new employees
If the human resource training proposal is prepared by the HR consultant then various
training strategies are made by the human resource consultant. The comprehensive strategy for
training of new employees is discussed as below.
Employ explore and learn strategy: The HR consultant can use this strategy for providing
training to new employees. In this strategy, the new employees can know about the department
and culture of the company. If the employees also want to know about the products and services
of the company then the organization can use this strategy. Therefore the health care company
can also use the same strategy. In this strategy, trainer explains the rules and policies of the
company to new workers (Schein, 2010).
Roles of new employees
If the HR consultant is making the human resource training proposals then the HR consultant
also focuses on the role of new employees. Roles and responsibilities are assigned by the human
resource department to new employees (Storey, 2014). The roles of the new employees are
discussed below.
 It is the responsibility of new employees that they will not share the useful and
confidential information with other persons.
 The new employees should maintain cooperation and coordination with other employees.
 They should perform the duties with proper dedication and diligence in the health care
organization.
 New employees should follow the terms and conditions of the contract of employment
(Riley, 2014).
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Healthcare human resource management
Training strategies
HR consultant uses some training strategies to provide training to new employees and the
object of these strategies to motivate the employees for new jobs at the workplace. The strategies
have been discussed below.
Classroom and instructor- led training: This technique is very popular for providing training
to new employees. In this training strategy, the trainer uses various instruments such as
blackboard, whiteboard, power point presentation, video training, and overhead projectors. This
method is used by many large companies. In such way, HR consultant can motivate the new
employees for doing new jobs in the organization. The new workers learn many things from this
strategy and it also ensures that everyone is getting the same information at the same time period.
This strategy is very effective in health care company because in health care organization the
front office staff learns many things from this strategy. The patient care service department plays
a significant role in health care association. So the HR consultant can prefer this strategy to
provide training to new employees for doing their work (Saks, Haccoun, & Belcourt, 2010).
Hands on training techniques: It is also known as an experiential training method. It is an
effective technique to provide training to new employees. Through this strategy, new employees
learn new skills and procedures for performing duties at the workplace. In this way, this strategy
motivates the employees for learning and gaining information from their new jobs and
employment. The HR consultant provides training to trainees while making human resource
training proposal in the health care company.
Computer based training techniques: Now a day’s computer based training techniques are
used by the companies to provide training to new employees. So the HR consultant also provides
training to new employees in health care industry through this method. It is cost effective,
motivating and reliable technique to provide training to new employees (Harzing & Pinnington,
2010).
E- Learning and online based training techniques: Many large companies prefer mostly E-
learning and online based training techniques to provide training to new employees. The method
is not expensive and it is very relevant and reliable method. In health care company, HR
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Healthcare human resource management
consultant can also use this strategy for providing training to new employees. It will motivate the
employees for performing their actions and functions effectively.
Now it is assumed that all the above-explained strategies play a significant role in health
care company. The HR consultant provides training to new employees through these strategies.
The training strategies will also help to prepare a human resource management proposal in the
health care company (Boselie, 2010)
Key issues of human resource management employees
The human resource management employees will face many challenges in the health care
company during the job and employment. One of the biggest issues which would be faced by the
new human resource management employees is change management. The new employees will
have to deal with their changing roles as well as a change in other employees. After a crucial
research, it has found that employees resist to changes thus, new employees will encounter and
face numerous changes resistance problems (Kompaso & Sridevi, 2010).
Another challenge in health care company is the compensation and benefits of the
employees so new employees also will encounter these challenges in health care field. The health
care company maintain limited fund in the organization, therefore, it cannot compensate the
employees. The new human resource management employees will also face challenges of
complying with the set of policies, rules, and regulation in the health care company. It is the duty
of human resource management to ensure that the organization follows the rules and regulation
while operating its function. The reporting and compliance are the other key challenge in health
care company which can be faced by the new human resource employees. So HR consultant
should evaluate all these challenges for preparing the human resource management proposal in
the health care company (Banfield & Kay, 2012).
Here a plan is preparing that will enable the new employees to address each issue which
includes instructional strategies, resources that will be utilized and evaluation criteria for
determining success. Therefore some issues and instructional strategies to resolve these issues
are discussed below.
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Healthcare human resource management
Change management key challenge and instructional strategy plan to resolve this issue:
Change management is an important issue in human resource management because new
employees do not want to changes in health care company and they refuse for changes. The
health care organization faces many challenges due to change management issue. The health care
company should make a strategy for the change management. So the employees will not resist
the changes and they will accept the changes in the health care field. The human resource
department should explain the benefits of change management in the health care company to
employees. The organization should communicate the changes at all level of management
(Tiwari & Saxena, 2012).
Compensation issue and plan to resolve this issue: The Company can obtain limited budget in
health care company so the human resource management is not being able to provide good
compensation and other benefits to employees. So the organization should make a plan for the
compensation and incentives. The health care company should make a budget and it should
develop salary ranges for new employees. The salary audit should be conducted by the health
care field to ensure that salary ranges reflect the current compensation trends in a specific
industry. The company should fix the salary criteria of new employees and it should make a
performance management system to analyze and evaluate the performance of potential
employees (Bass & Dalal-Clayton, 2012).
Health and welfare issue and strategy to resolve this issue: The health and safety are the big
concern in the health care company. The new employees face many difficulties due to health and
safety issue. To resolve this issue, the health care company should appoint a health and safety
representatives who can resolve the health and safety issues. The company can also appoint a
health and safety committee to resolve these problems.
Retention strategy to resolve the employee turnover issue: The Company should make
retention strategy to resolve the employee turnover in the health care company.
Feedback strategy: The Company should take feedback from the new employees. If the new
employees are giving good suggestion then the organization should consider these suggestions
and recommendations (Hitt, Ireland & Hoskisson, 2012).
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Healthcare human resource management
Now it is assumed that if the health care company resolve the key issues of new
employees then it can achieve the organizational goals and objective. The company can increase
the productivity and performance of employees. It can also enhance the efficiency of employees
and it builds the morale of employees. The health care company can maintain a favorable
working environment after resolving the issues of new employees (Dowling, 2008).
Three visual components which enhance the training program
1: Training strategies
2: Reduction in new employees issues in health care company
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Reduction in New Employee
Issues In Heathcare Company
Issues before plan
Issues after plan
3. Major issues in human resource management
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Classroom and instructor- led
training Hands on training techniques
E- Learning and online based
training techniques
Computer based training techniques

Healthcare human resource management
Conclusion
Now it is concluded that human resource planning, recruitment, selection process, and
training play a significant role to prepare a human resource training program. If the health care
company wants to provide excellent services to patients then it should focus on the key issues
which are being faced by the new employees. In such way, the HR consultant can prepare the
human resource training proposal for new employees in the health care company. The health care
company should also make an instructional strategy to resolve the key challenges and issues.
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References
Banfield, P., & Kay, R. (2012). Introduction to human resource management. Oxford University
Press.
Bass, S., & Dalal-Clayton, B. (2012). Sustainable development strategies: a resource book.
Routledge.
Berman, E. M., Bowman, J. S., West, J. P., & Van Wart, M. R. (2012). Human resource
management in public service: Paradoxes, processes, and problems. Sage.
Boselie, P. (2010). Strategic human resource management: A balanced approach. Tata
McGraw-Hill Education.
Bratton, J., & Gold, J. (2012). Human resource management: theory and practice. Palgrave
Macmillan.
Dowling, P. (2008). International human resource management: Managing people in a
multinational context. Cengage Learning.
Harzing, A. W., & Pinnington, A. (Eds.). (2010). International human resource management.
Sage.
Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2012). Strategic management cases:
competitiveness and globalization. Cengage Learning.
Knowles, M. S., Holton III, E. F., & Swanson, R. A. (2014). The adult learner: The definitive
classic in adult education and human resource development. Routledge.
Kompaso, S. M., & Sridevi, M. S. (2010). Employee engagement: The key to improving
performance. International journal of business and management, 5(12), 89.
Riley, M. (2014). Human resource management in the hospitality and tourism industry.
Routledge.
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Healthcare human resource management
Saks, A. M., Haccoun, R. R., & Belcourt, M. (2010). Managing performance through training
and development. Cengage Learning.
Schein, E. H. (2010). Organizational culture and leadership (Vol. 2). John Wiley & Sons.
Storey, J. (2014). New Perspectives on Human Resource Management (Routledge Revivals).
Routledge.
Tiwari, P., & Saxena, K. (2012). Human resource management practices: A comprehensive
review. Pakistan business review, 9(2), 669-705.
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