Human Resource Management in Healthcare: Challenges and Solutions

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Human Resource Management
Written Assessment 3
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Introduction
Human resource management is an essential concept of the health care industry. It is the
responsible factors which manage the internal and external elements of the organization. Its
prime duties are hiring employees, management of employees, provide training, establish the
industry relation and aware of its competitor. This essay will be based on such issues such as
imbalanced HR activities in the Health care centres because the HRM is evolved due to the
changes of time. The critical factor for the HRM is to enhance organizational growth. It needs to
develop financial stability in the health care industry.
It will grow when organization performance will do better in the contextual factor of HRM.
Another aspect which needs to be improved is the relationship between industry relations in the
same sector. In this industry, the patient and staff relations are not quite good from so many
years. Due to the stress and working culture will not permit to make a good relationship. HRM
needs to develop an effective system in the organization, which enables communication and
interaction among staff and patient. The risk factor Health care industries are too improper
planning. HRM enhances the performance of the organization. The global environment is also
needed to be a concern by the HRM only because it is the responsibility of HRM to understand
each aspect which is related to the environmental issue.
Key Challenges
HRM is the critical factor of any organization. Health care industries are facing several issues
which become challenges for the industry. Evolution of HRM is a major challenge nowadays
because in every new section such as the original method is based on analysis and measurement.
HRM practices are affected by the performance of the organization. Traditionally, HRM
participates in hiring and conduct activities in the organization. Due to the evolution, employees
retention rate need to be increased in the health care industries. As per the growth and changes,
the expectation of employees is higher. It needs to build a relationship with the employees and
lead to better organizational culture (Teklehaimanot, 2013). This challenge develops an effective
and efficient strategic approach which enhances the health industry.
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HRM plays its role to hire educated doctors with experience, involve the nurses who acquired
excellent educational skills and friendly nature. Evolution brings different techniques to hire
employees, unique strategies to implement a new feature in the health care industry. Due to
implementing the inefficient approach, the health care industry will suffer from labour turnover,
bad organizations and adverse effects of managerial action. If HRM will not be able to prove the
engagement of employees, it demonstrates that HRM will not accept the change accordingly and
not able to develop the health care industry in an organized manner.
Due to lack of this culture in the organization, the customer will not be satisfied, and the main
motive is to enhance the growth of the organization. Each development and improvement
depends on time. Employees face issues such as the use of traditional technologies and
techniques. Due to their evolution, their demand and expectation are also high because they lack
the training method. The organization is not able to provide those benefits which enhance
employee’s motivation. Health care centres facing continuous resignation from the staff. It
increases the investment rate on the employees by providing training methods (Nankervis., 2016)
Global environments are another challenge for HRM in the health care industry. Global
environment refers to the tools and techniques used in other countries. Health care industries
need to connect with globally because of the specific disease acquires treatments. Health care
industries globally involved, so its issues are raised according to international demand.
For the industry, it is not flexible to attain every requirement. So it became an issue when the
global patient visits in a different country for the treatment. The problem faced by the centre re
first communication, majorly centre are preferred its local language for interaction. English is a
global language health care centre trained its employee to communicate its international client in
fluent English by which staff will understand the problem of the patient quickly (Srinivasan,
2014). The issues faced by the global patient are accommodation services, rude behaviour and
lacking treatment. If a patient visits a different country that means its expectations are high.
HRM ensure that their treatment will be better in their hospital by proving its last experience of
patients.
HRM needs to promote its health care centre globally by which it can easily attract the
employees towards retention. Health care sector faced numerous issues which globally not
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accomplished the employment rate becomes low. Staff faced the problem with migrating from
one nation to another because the different country has its strategy of treatment in the health care
centre. The lack of involvement in the global environment will not be able to achieve
employment, advanced technology and the adoption of a unique approach. Health care sectors
vary according to the nation some rich country provide expensive treatment with the guarantee of
treatment because they are capable of affording recent technologies and machines which provide
better treatment opportunities (Nankervis., 2016). In another case, those countries whose
economic condition is not well as compare to others, they are giving treatment with the
traditional method. It's the main reason patients are moving foreign countries for their treatment.
It affects employees who will not get salary as per their efforts and not able to improve their
skills accordingly.
The key challenge for human resource management is the poor quality of the services. The
relationship between the staff of the industry is not good. The healthcare centres of the US are
not providing goods quality of the services to the patients. 90% of health care centres use
traditional methods of services hence they have failed to provide good quality of the services to
the patients. There is a requirement of the application of new methods in the healthcare centres
of the US for the treatment of the patients to maintain an effective relationship with the patients.
There is a lack of industrial relations between employees of the healthcare industry (Poku,
2017). Due to the use of traditional methods of in the treatment of the patients the healthcare
centres are failed to provide excellent quality of the services.
Due to failure in delivering high quality of the services to the patients, there is a lack of effective
and good relationship in the patients and healthcare centres. The employees working out in the
industry do not help out each other. The bond between the staff of the healthcare industry is very
poor. The healthcare industry needs to implement human management practices to maintain
industrial relationships. Maintenance of good relationship is important and this issue is majorly
facing by the healthcare centres of the US. By the analysis of the failure factors, the health care
industry of the US can build an effective relationship with the patients (Nankervis., 2016). Due
to the unnecessary delay in the treatment of the patients the industries are failed to provide
superior quality of the services, this is causing adverse effects in the associations of the
healthcare industry and patients. Due to the poor management practices, the healthcare industry
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of the US has failed to deliver satisfactory services to the customers. The healthcare industry of
the US needs to implement HRM practices to improve industrial relationships.
The healthcare industry of Israel is facing numerous challenges in providing satisfactory services
to the customers such as delay in treatment, lack of resourced lack of doctors and so on. There is
a need for the appliance of human resource planning in the industry of Israel for delivering
good services to the customers. Human resource planning refers to the systematic approach of
planning for the optimum utilization of the resources and for retaining the employees for the long
term. The industry is facing numerous challenges which required human resource planning in the
practices of the healthcare industry of Israel. Human resource planning aims at sustainable use of
human resource the staff of the healthcare industry is also facing challenges in the treatment of
the patients due to the lack of required equipment. With the implementation of human resource
planning the industry can improve its day to day operations and can deliver high quality of the
services.
Human resource management practices are applied in the industries for the maintenance and
development of the human resource. As the performance of the health care industry is not good
hence the by the application of HRM practices the industry can regulate all the activities and the
employees will be able to know how to accomplish the objectives of the organisation. HRM
practices are essential for the overall development of employees. Due to lack of resources and
lack in the knowledge of the employees the services of the industry is poor.
The staffs are unable to deliver the best services to the knowledge gap. The industry needs to
implement HRM practices to regulate the day to day activities and for the development of the
staff.
Employee retention and development is the biggest challenge for industries. In the context of
HRM, the employees must be given the training session and the goals of the organisation must
be communicated to correctly. By this, the employees can accomplish the task given to them on
time. HRM practices are essential to be implemented for the enhancement of the skills and the
talent of the employees. These practices aim to maintain a positive relationship with the
employees. Currently, in each and every company, the rate of employee turnover is very high.
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The industries need to implement these practice to hold the employ yes and to provide job
satisfaction to the employees (Vermeeren, 2014).
The aim of every organisation behind the application of HRM is to enhance the performance and
productivity of the employees. The main challenges which companies are facing are providing
job satisfaction to the employees. Due to poor management practices, most of the companies fail
to provide job satisfaction to the employees and fails to keep the employees for an extensive
period. Due to external and internal forces, the companies fail to deliver satisfactory services to
the employees. Employees at the workplace face various challenges and they must be resolve4d
to the industries. Employee engagement is the other challenge which industries face. In the
context of HRM, these practices assist the industries to retain the employees and perk up their
skills (Paillé, 2014).
Recommendation for addressing such challenges
Health care management of health care industry leads to improve its performance by accepting
recent approaches. HRM need to provide training to its staff members and teach them how to
implement the latest tool in the organization. The culture of the organization will improve when
communication and interaction with staff and patients are effective. Nurses should give proper
medication or treatment to the patient according to the disease. SHRM explore the HRM theories
in the health care industries. It needs to plan before every activity. It helps to reduce the time
taken by the implementations and execution of respective issues (Adamu, 2012).
The engagement of HRM will be a necessity for health care industries. Advanced technology and
better communication method improve the lifestyle of health care industries.HRM needs to
involve the global seminar in which the new technique will be discussed based on the health care
centre. It helps to analyse the capabilities of health care industries. If HRM improves its relations
with international hospitals, it will surely gain some new approach which helps in maximizing
the performance of the sector. It reduces the chances of failure in treatment and its services. Due
to these strategies, employee’s retention will increase because they get the same level of skills in
the same health care centre (Jasm, 2016).
It can be recommended to the healthcare industry of the US that by the implementation of human
resource management practices the industry can improve the quality of the services. There is a
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lack of industrial relation in the healthcare industry of the US. With the application of these
practices, the employees can be retained in the industry for the long term. Human resources
practices emphasise on retaining the employees for the long term. The employees should be
rewarded to encourage them to deliver best services. Employee retention is necessary for the
success of the organisation (Shen, 2016).
It is recommended to the healthcare industry to apply human resource practices for the smooth
functioning of the operations of the industry and for the development of staff. The industry
should hold a training session to remove the knowledge gap of the staff. The employees must be
appreciated for their work. This policy will help the industry to hold the employees for a long
period.
There are various challenges which the industry is facing hence by the application of the HRM
healthcare industry can improve the functioning of its operations. These practices will help out
the industry to serve the best services. The challenges such as poor quality, lack of resources and
lack of knowledge can be resolved by the applications of human resource planning and
management (Kehoe, 2017).
It is recommended to the industries that for the improvement of employee engagement, HRM
practices can be used. These practices will support the industry to increase employee engagement
and to provide job satisfaction to the employees. These policies aim at providing training and
rewards to the employees to retain loyal employees. Training enhances the skills of the
employees and decision making. For the retention of the employees, their work should be
appreciated. By the application of HRM, the industries can provide job satisfaction to the
employees (Kidron, 2013).
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Conclusion
This essay illustrated on HRM responsibilities in the Health care sector. It highlights those
factors which increase the retention of employees in the organization. According to the research
and studies, it concluded that HRM duties are entirely involved in the internal and outside of the
organization. The evolution of HRM discussed how the hiring and accomplishment objectives
would be an ineffective manner. Employees are engaged in the company for a long time if the
organization will satisfy their primary demand or expectations. Human nature is always curious
about their professional skills. If the staff of the health research centre acquired its capabilities in
the same organization, it would be sure that they are not moving to the other organization. The
essay highlighted those points which will increase the employment existence. The addressed
factors are industry relation need to be improved by the HRM, planning need to be enhanced for
effective outcomes and global environment need to be managed for accepting advanced
technology and making good interaction skills.
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