Healthcare Operations Management Project: Case Study and Analysis

This project delves into healthcare operations management, beginning with a case study analysis focusing on employee motivation gaps and change management strategies within a healthcare setting. The project examines the differences between workplace hygiene and motivational factors, proposing a change management plan to address identified issues. Furthermore, the project assesses the quality of healthcare at a facility using Maxwell's classification, reflecting on ineffective healthcare scenarios and analyzing the benefits of lean management tools for enhancing performance and improving healthcare processes. The project also includes a mini-project that reviews organizational structure, culture, and behavior, critically examining how culture affects organizational efficiency and performance, and how organizational behavior impacts human resource performance and engagement. The project concludes with recommendations and suggestions for monitoring and controlling changes within the healthcare facility.