Assignment Report: Healthcare Operations Management, MOP552, 2017
VerifiedAdded on 2019/09/25
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This report addresses the challenge of providing quality healthcare services efficiently, focusing on healthcare operations management. The assignment requires identifying an operation within a healthcare setting that can be improved, followed by the application of process improvement tools to develop a comprehensive improvement plan. The report is based on the MOP552 course and was submitted in February 2017. The assignment aims to assess the student's ability to analyze healthcare operations, apply theoretical knowledge to practical scenarios, and propose effective strategies to enhance service quality. The report is designed to meet the requirements of the course and the awarding organization, Swiss Business School, and is worth 100 marks with a passing grade of 70%.
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