Case Study Analysis: Healthcare Challenges at Lousy Hospital

This case study focuses on the challenging conditions and bureaucratic hurdles within a hospital in the village of Tebeah, highlighting the lack of resources and preferential treatment given to patients. The scenario details the difficulties faced by a patient with a broken vertebra, including the lack of proper medical equipment and the complex procedures required for transfer to another facility. The narrative emphasizes the inefficiency and apparent carelessness of the hospital staff, as well as the negotiation required to secure an ambulance and a bed at another hospital. The case illustrates the critical need for improved healthcare management, resource allocation, and ethical practices, as well as the impact of these deficiencies on patient outcomes and the community's well-being. The account underscores the importance of effective communication, negotiation, and advocacy in navigating complex healthcare systems to ensure patients receive the necessary care.

Running head: LOUSY HOSPITAL 1
Lousy Hospital
Name
Institutional Affiliation

LOUSY HOSPITAL 2
LOUSY HOSPITAL
The Tebeah village had limited medical facilities. The only one available hospital in the area
had very challenging conditions with a very complicated managerial bureaucracy. An injured
patient had to record the details of the injury in the logbook which was available at the outside
booth.
Due to the availability of limited medicine, the doctors provided treatments with favoritism,
the VIP and the ladies got better treatment. I once witnessed doctors flitting a lady who was
admitted while providing treatment.
The emergency room was limited in resources and a patient had to beg for admission. The
doctors appeared careless and lazy in their actions. Reports emerged of several cases whereby
people were transferred due to unavailability of required treatments. For example, there was a
case of a man with a broken vertebra and had fainted, the man was kept on the emergency
room’s bed for his family to take him elsewhere. However, he was not allowed to leave the
facility unless a first-degree relative signed for responsibility even though the hospital lacked a
functioning X-ray. The information about his broken vertebrae got known after his family signed
a waiver of responsibility which permitted them to shove him a car while subconscious.
Similarly, I once called a military service to get an ambulance to the lousy hospital for a man
from the community who suffered brain stroke as I was told by a nurse and a doctor. While the
patient and the nurse were in the ambulance, I called the hospital to notify them of arriving
patient, the hospital replied that they did not have the medicine and instead advised me to take

LOUSY HOSPITAL 3
him to the city hospital where he could find medication and that it was too late for transfer since
one of the close relatives had to come and sign the release form.
I called the military service to send the ambulance to the city, 2 hours drive from the village,
unfortunately, they refused to claim that the ambulance could only serve the area.
I now resorted to calling the nurse so that I could speak to the driver, the driver who refused
to drive to the city since he had to get permission from the officers at the control center. I called
the control center and explained that the patient needed to get to the city hospital but the officer
refused several times after which I explained to him that the patient was a famous person and
that the community and the family would be stressed because they could not help him.
After the pleas, the ambulance was allowed to go to the city. I, therefore, called the city
hospital to inform them if the incoming patient but instead they told me to send him back
because they did not have space, I asked about the shot stroke which they said they had but it
would require a family signature for the patient to receive it.
The hospital manager would not communicate and his assistant insisted that they had no space
I explained to her that the guy needed support, she gave us a small bed in the stairs room
whereby the patient's son was called to meet him.
I was proud of negotiating and saving the life of somebody who me I disliked