Essay on Healthcare Quality, Safety, and Patient Outcomes in Australia
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This essay examines the critical importance of safety and health within healthcare institutions, focusing on the Australian context. It delves into the organizational structure, internal and external environments, and the resources necessary to ensure quality care. The essay explores the roles of process and outcome data, clinical care activities, and the significance of well-trained staff and appropriate medical equipment. It emphasizes the three key phenomena: structure, process, and outcome, as well as the importance of patient-centered care and continuous quality improvement. The essay analyzes how healthcare providers ensure patient safety, manage patient data, and evaluate the effectiveness of treatments, using the example of Calvary John James Hospital. It also highlights strategies for improvement, including accreditation, internal assessments, and organizational quality management programs, to maintain high standards of patient care and safety. The essay underscores the role of financial stability, infrastructure, and the importance of staff training and education to provide efficient and effective healthcare facilities.
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Safety and health are the essential factors to be considered by the health institutions. The
essay covers the structure, process and outcome data to ensure the quality and safety in
healthcare institution (Badland and et.al., 2014). Taking care of both staff and patients, proper
facilities and amenities to avoid infections and generation of germs and bacteria are the first
priority of these institutions. Identification of purpose of health institutions in perspective of both
organisation and nursing sectors across the organisation. The use of process and outcome data in
relation with the quality of health care, safety and nursing. Clinical care activities which ensure
the quality of healthcare and safety in the health institutions.
The aim and core business of health institutions which covers the perspective of both
nursing sector and organisation is to provide quality healthcare facilities. Healthcare institutions
infrastructure, staff, medical and safety equipments and financial structure plays an important
role in ensuring the quality of health and safety (Wiesel and Bigby, 2015). The three phenomena
which represent the healthcare in organisation are structure, process and outcome. The structure
includes the environment internal and external and resources. Internal environment includes the
organisation structure, workforce and work environment and external environment includes the
political, social, legal, technological and economy environment. Resources like physical, IT, and
human resources which provides the effective quality and safety of health. The infrastructure is
to be developed and contains all the safety equipments which are prescribed the legislation.
The healthcare institutions in Australia are developed and consist of high technology
which provides the good quality health and safety to the staff, people, society and the
organisation (Najjar and et.al., 2014). Health institutions core business is to provide efficient
healthcare facilities, appropriate equipments for treatments and quality staff for safety and
welfare of the patients. Infrastructure must be fully protected and have all the amenities which
are required for prevention of spreading of infections. To provide quality healthcare and safety,
the staff must be well educated and trained. A systematic method to provide nursing care must be
framed and implement in health institutions. The healthcare professionals provide patient centred
care to identify and treat the problem patient is suffering from. They must work in team have
proper coordination and collaboration.
Awareness must be created in patients and staff educate them the advantages and
disadvantages of the medication which ensure the quality of health and safety of the organisation
(Smits, Supachutikul and Mate, 2014). Staff must apply quality improvement which identifies
1
essay covers the structure, process and outcome data to ensure the quality and safety in
healthcare institution (Badland and et.al., 2014). Taking care of both staff and patients, proper
facilities and amenities to avoid infections and generation of germs and bacteria are the first
priority of these institutions. Identification of purpose of health institutions in perspective of both
organisation and nursing sectors across the organisation. The use of process and outcome data in
relation with the quality of health care, safety and nursing. Clinical care activities which ensure
the quality of healthcare and safety in the health institutions.
The aim and core business of health institutions which covers the perspective of both
nursing sector and organisation is to provide quality healthcare facilities. Healthcare institutions
infrastructure, staff, medical and safety equipments and financial structure plays an important
role in ensuring the quality of health and safety (Wiesel and Bigby, 2015). The three phenomena
which represent the healthcare in organisation are structure, process and outcome. The structure
includes the environment internal and external and resources. Internal environment includes the
organisation structure, workforce and work environment and external environment includes the
political, social, legal, technological and economy environment. Resources like physical, IT, and
human resources which provides the effective quality and safety of health. The infrastructure is
to be developed and contains all the safety equipments which are prescribed the legislation.
The healthcare institutions in Australia are developed and consist of high technology
which provides the good quality health and safety to the staff, people, society and the
organisation (Najjar and et.al., 2014). Health institutions core business is to provide efficient
healthcare facilities, appropriate equipments for treatments and quality staff for safety and
welfare of the patients. Infrastructure must be fully protected and have all the amenities which
are required for prevention of spreading of infections. To provide quality healthcare and safety,
the staff must be well educated and trained. A systematic method to provide nursing care must be
framed and implement in health institutions. The healthcare professionals provide patient centred
care to identify and treat the problem patient is suffering from. They must work in team have
proper coordination and collaboration.
Awareness must be created in patients and staff educate them the advantages and
disadvantages of the medication which ensure the quality of health and safety of the organisation
(Smits, Supachutikul and Mate, 2014). Staff must apply quality improvement which identifies
1
the error and dangerous substance which can harm the patients and other workers in the
organisation (Robson and et.al., 2015). It is the right of every Australian to have safe and high
quality health care and staff of health institutions are working progressively to cope up with that.
The aim of the health institution is to install and maintain the appropriate equipments which can
lead to improvement of quality of health and safety in the organisation. Medical equipments are
very important in health institution and plays a vital part to prevent infection to spread. It is the
role of nursing staff to have proper knowledge and training using the equipments (Lokuge and
et.al., 2017). Nursing sector in health institutions in Australia are qualified enough which ensure
the quality of health and safety in the organisation. The financial structure is also important, the
health institutions in Australia aim to provide efficient and quality healthcare with respect to
maintain its financial position. The revenue generated in health institution is invested in the
equipments and machines which eliminate the hazardous and dangerous situations which can
embark in the institutions.
To provide the quality health care and safety the health institution consist of proper
infrastructure which have all the amenities to maintain the quality of health and safety in the
organisation. The nursing staff have proper knowledge and education to use the equipments in
appropriate way (Chen and et.al., 2014). The health care consist of speciality provider,
community resources, care coordinator, family caregiver and primary care provider. These are
essential elements of healthcare which is provided to patient to ensure the quality of his health
and safety. It is very important to patients as to reduce the suffering and maximise the immunity.
It is essential for the healthcare providers to provide patient centred care (Mullins, Dear and
Tang, 2015). If the patient is provided with quality health care than it will automatically increase
the goodwill and reputation of organisation and nursing sector working in it. The ways to
improve the quality and safety in the health institutions is aligned organisational process with
outside pressure and agenda of quality should be high. After assessment report is made and
submitted to top authority and chairman who determines the strength and weakness of the quality
services and improve in the area where the institution is lacking in providing quality health and
safety (Kim, Trimi and Chung, 2014).
The process data is the information which contains the data of processes used to provide
and receiving care. This information is important as it contains the transaction between the
patient and healthcare provider. This help in ensuring the quality of safety and health in the
2
organisation (Robson and et.al., 2015). It is the right of every Australian to have safe and high
quality health care and staff of health institutions are working progressively to cope up with that.
The aim of the health institution is to install and maintain the appropriate equipments which can
lead to improvement of quality of health and safety in the organisation. Medical equipments are
very important in health institution and plays a vital part to prevent infection to spread. It is the
role of nursing staff to have proper knowledge and training using the equipments (Lokuge and
et.al., 2017). Nursing sector in health institutions in Australia are qualified enough which ensure
the quality of health and safety in the organisation. The financial structure is also important, the
health institutions in Australia aim to provide efficient and quality healthcare with respect to
maintain its financial position. The revenue generated in health institution is invested in the
equipments and machines which eliminate the hazardous and dangerous situations which can
embark in the institutions.
To provide the quality health care and safety the health institution consist of proper
infrastructure which have all the amenities to maintain the quality of health and safety in the
organisation. The nursing staff have proper knowledge and education to use the equipments in
appropriate way (Chen and et.al., 2014). The health care consist of speciality provider,
community resources, care coordinator, family caregiver and primary care provider. These are
essential elements of healthcare which is provided to patient to ensure the quality of his health
and safety. It is very important to patients as to reduce the suffering and maximise the immunity.
It is essential for the healthcare providers to provide patient centred care (Mullins, Dear and
Tang, 2015). If the patient is provided with quality health care than it will automatically increase
the goodwill and reputation of organisation and nursing sector working in it. The ways to
improve the quality and safety in the health institutions is aligned organisational process with
outside pressure and agenda of quality should be high. After assessment report is made and
submitted to top authority and chairman who determines the strength and weakness of the quality
services and improve in the area where the institution is lacking in providing quality health and
safety (Kim, Trimi and Chung, 2014).
The process data is the information which contains the data of processes used to provide
and receiving care. This information is important as it contains the transaction between the
patient and healthcare provider. This help in ensuring the quality of safety and health in the
2
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organisation. The nursing sector in the health care institution manages the process data. It
consists of the activities, procedure and process which are directed to give and receive care. It
includes assessment, diagnosis, planning, implementation and evaluation (Sametinger and et.al.,
2015). Assessment involves systematic collection of patient data which include biographic,
current physical and emotional state, past medical history, past and current ability to perform and
socio and economic factors.
The aim is to provide basis for nursing care, helps in decision making, basis for
diagnosis, provide quality nursing care. Diagnosis is a judgement of clinical which is about the
individual, family, or community responses to actual health problems. In order to maintain
effective quality of health and safety, it is essential to have diagnosis of patient (Sekendiz and
et.al., 2016). Diagnosis of patient help the organisation to gather the information about the
treatment to be provided to him. It ensures the quality of health and safety in the healthcare
institution. It is the statement about the health problem patient is suffering from and the quality
to be provided to him for effective treatment of his health. It also identifies that problem which
can become severe if quality treatment is not provided to him.
After diagnosis planning is made which include the formulation of guidelines that
establish the proposed course of nursing actions. Planning contributes to the maintenance of the
quality of health and safety provide to the patient (Mendelson and Lin, 2016). To give high
quality healthcare and safety institutions must have proper planning and work according to it.
Planning will become successful only if the organisation implements and work on the plan. To
implement the care plan successfully nursing staff needs skills and education about the health
and safety in the organisation. They must posses the problem solving, decision making and
critical thinking skills which enable the quality of health and safety. After implementation the
evaluation should be made to check the effectiveness and efficiency of plan of care. The
judgement of staff is evaluated to seek how effective is the staff in providing the healthcare to
the patient (Sheldon and et.al., 2014). The evaluation is on the basis of the quality of health and
safety in the health care institutions in Australia.
The outcome data shows the effect of the care on the health status of the patient. If the
quality of healthcare institution is efficient than it will lead to positive outcomes and if they lack
in providing the effective quality services than it will lead to negative effect on health of patient
(Naunton and et.al., 2016). For example, An error in recording of patient data or any staff made a
3
consists of the activities, procedure and process which are directed to give and receive care. It
includes assessment, diagnosis, planning, implementation and evaluation (Sametinger and et.al.,
2015). Assessment involves systematic collection of patient data which include biographic,
current physical and emotional state, past medical history, past and current ability to perform and
socio and economic factors.
The aim is to provide basis for nursing care, helps in decision making, basis for
diagnosis, provide quality nursing care. Diagnosis is a judgement of clinical which is about the
individual, family, or community responses to actual health problems. In order to maintain
effective quality of health and safety, it is essential to have diagnosis of patient (Sekendiz and
et.al., 2016). Diagnosis of patient help the organisation to gather the information about the
treatment to be provided to him. It ensures the quality of health and safety in the healthcare
institution. It is the statement about the health problem patient is suffering from and the quality
to be provided to him for effective treatment of his health. It also identifies that problem which
can become severe if quality treatment is not provided to him.
After diagnosis planning is made which include the formulation of guidelines that
establish the proposed course of nursing actions. Planning contributes to the maintenance of the
quality of health and safety provide to the patient (Mendelson and Lin, 2016). To give high
quality healthcare and safety institutions must have proper planning and work according to it.
Planning will become successful only if the organisation implements and work on the plan. To
implement the care plan successfully nursing staff needs skills and education about the health
and safety in the organisation. They must posses the problem solving, decision making and
critical thinking skills which enable the quality of health and safety. After implementation the
evaluation should be made to check the effectiveness and efficiency of plan of care. The
judgement of staff is evaluated to seek how effective is the staff in providing the healthcare to
the patient (Sheldon and et.al., 2014). The evaluation is on the basis of the quality of health and
safety in the health care institutions in Australia.
The outcome data shows the effect of the care on the health status of the patient. If the
quality of healthcare institution is efficient than it will lead to positive outcomes and if they lack
in providing the effective quality services than it will lead to negative effect on health of patient
(Naunton and et.al., 2016). For example, An error in recording of patient data or any staff made a
3
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minor mistake in documentation of data, it can lead to severe and major medication error and
which can even results in damage to quality of health of patient. Healthcare organisation should
always work on the ways which can increase its efficiency and effectiveness in providing quality
healthcare facilities to the patients (Coster and et.al., 2014). The nursing staff must be educated
and qualified well to deal with patient. This ensure the quality of the healthcare services provided
by the organisation. Healthcare institution should train their staff and make them aware about the
importance of quality of safety and health provided to the patient. The effects of healthcare
should be beneficial to the person who is receiving it. This should be the first priority of the
healthcare institutions. Positive outcomes results in quality and safety of health in the
organisation.
The aim of the healthcare institution is to establish an effective structure which include
the environment and resources, formulate process data which shows the statement of transaction
between the patient and provider and work progressively to generate the positive outcome which
can lead to the potential growth and development of the organisation (Gardner, Gardner and
O'connell, 2014). The effect of healthcare should be appropriate and patient centred so that it will
become easy to identify the problem he is suffering from and appropriate treatments can be
provided to ensure the quality and safety of health.
An example of Calvary John James Hospital in Australia, where clinical care activity for
which process and outcome data is collected in relation to quality and safety is- A patient
suffering from serious infection arrives at hospital. Healthcare provider take him to the
quarantine area to ensure the safety of other patients (Bismark and et.al., 2013). The data is
collected from one of his family member which consist of various details regarding his personal
information and past medical treatments. The nursing staff collected the data and send it for
diagnosis. From the result of diagnosis the health care provider provides him treatment according
to the report.
This is all part of process data which contains different activities, procedures and process
which are conducted in providing and receiving care. All the transaction between the patient and
provider has been properly recorded (Gillespie, 2016). After the treatment provider examine the
effect of treatments provided to the patient. This is to ensure the quality and safety provided in
the process of healthcare. The patient shows the positive effects and started to recover. All the
facilities including the infrastructure, staff and equipments are well suitable for improving the
4
which can even results in damage to quality of health of patient. Healthcare organisation should
always work on the ways which can increase its efficiency and effectiveness in providing quality
healthcare facilities to the patients (Coster and et.al., 2014). The nursing staff must be educated
and qualified well to deal with patient. This ensure the quality of the healthcare services provided
by the organisation. Healthcare institution should train their staff and make them aware about the
importance of quality of safety and health provided to the patient. The effects of healthcare
should be beneficial to the person who is receiving it. This should be the first priority of the
healthcare institutions. Positive outcomes results in quality and safety of health in the
organisation.
The aim of the healthcare institution is to establish an effective structure which include
the environment and resources, formulate process data which shows the statement of transaction
between the patient and provider and work progressively to generate the positive outcome which
can lead to the potential growth and development of the organisation (Gardner, Gardner and
O'connell, 2014). The effect of healthcare should be appropriate and patient centred so that it will
become easy to identify the problem he is suffering from and appropriate treatments can be
provided to ensure the quality and safety of health.
An example of Calvary John James Hospital in Australia, where clinical care activity for
which process and outcome data is collected in relation to quality and safety is- A patient
suffering from serious infection arrives at hospital. Healthcare provider take him to the
quarantine area to ensure the safety of other patients (Bismark and et.al., 2013). The data is
collected from one of his family member which consist of various details regarding his personal
information and past medical treatments. The nursing staff collected the data and send it for
diagnosis. From the result of diagnosis the health care provider provides him treatment according
to the report.
This is all part of process data which contains different activities, procedures and process
which are conducted in providing and receiving care. All the transaction between the patient and
provider has been properly recorded (Gillespie, 2016). After the treatment provider examine the
effect of treatments provided to the patient. This is to ensure the quality and safety provided in
the process of healthcare. The patient shows the positive effects and started to recover. All the
facilities including the infrastructure, staff and equipments are well suitable for improving the
4
quality and safety. The process data shows all the information about the patients conditions and
outcome data shows the effects of the healthcare provided to the patient. But there are many
areas where organisation needs to develop (Siffleet and et.al., 2014). Strategies are formulated to
cope up with ingrowing challenges and implementation of those strategies are made with the
help of various resources. The nursing staff are trained frequently to make them aware about the
importance of quality and safety in healthcare organisation. Quality improvement strategies like
accreditation, internal assessment of clinical standards, organisational quality management
programmes need to be implemented in the organisation to make the standard of quality and
safety to apex level (Roughead, Semple and Rosenfeld, 2016).
In order to ensure the quality and safety, healthcare institution must have good
infrastructure, staff, varied equipments and financial structure. The process data should be well
maintain and frequently checking of data should be there to eliminate problem of medication
error. The outcome data to measure the effect of healthcare provided to the patients. These three
categories if covered by healthcare institution than it can lead to provide effectiveness in quality
and safety (Ohashi and et.al., 2014). As we can see in above example, due to proper medication
and treatment, covering all the quality checks the healthcare institution able to create a positive
effect on the health of the patient. Medication error can be avoided with intensive care in
recording of data. Healthcare institutions need to work on the areas of improvements so that an
efficient and effective health care facility can be provided to the patient.
It can be concluded that to increase in quality and safety of health in Australia various
measures are implemented. Every Australian has the right to have quality and safety healthcare
facility and healthcare institution are working progressively to improve their quality of health
and safety. The continuous improvement in structure which include both internal and external
environment and resources, collection and restoration of patient data and positive outcome on
effect on health of the patients results in the growth of effective quality and safety of health in
Australia.
5
outcome data shows the effects of the healthcare provided to the patient. But there are many
areas where organisation needs to develop (Siffleet and et.al., 2014). Strategies are formulated to
cope up with ingrowing challenges and implementation of those strategies are made with the
help of various resources. The nursing staff are trained frequently to make them aware about the
importance of quality and safety in healthcare organisation. Quality improvement strategies like
accreditation, internal assessment of clinical standards, organisational quality management
programmes need to be implemented in the organisation to make the standard of quality and
safety to apex level (Roughead, Semple and Rosenfeld, 2016).
In order to ensure the quality and safety, healthcare institution must have good
infrastructure, staff, varied equipments and financial structure. The process data should be well
maintain and frequently checking of data should be there to eliminate problem of medication
error. The outcome data to measure the effect of healthcare provided to the patients. These three
categories if covered by healthcare institution than it can lead to provide effectiveness in quality
and safety (Ohashi and et.al., 2014). As we can see in above example, due to proper medication
and treatment, covering all the quality checks the healthcare institution able to create a positive
effect on the health of the patient. Medication error can be avoided with intensive care in
recording of data. Healthcare institutions need to work on the areas of improvements so that an
efficient and effective health care facility can be provided to the patient.
It can be concluded that to increase in quality and safety of health in Australia various
measures are implemented. Every Australian has the right to have quality and safety healthcare
facility and healthcare institution are working progressively to improve their quality of health
and safety. The continuous improvement in structure which include both internal and external
environment and resources, collection and restoration of patient data and positive outcome on
effect on health of the patients results in the growth of effective quality and safety of health in
Australia.
5
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Badland, H. & et.al. (2014). Urban liveability: emerging lessons from Australia for exploring the
potential for indicators to measure the social determinants of health. Social science &
medicine. 111. 64-73.
http://www.sciencedirect.com/science/article/pii/S0277953614002275
Wiesel, I., & Bigby, C. (2015). Movement on shifting sands: Deinstitutionalisation and people
with intellectual disability in Australia, 1974ā2014. Urban Policy and Research. 33(2).
178-194. http://www.tandfonline.com/doi/abs/10.1080/08111146.2014.980902
Najjar, Z. & et.al. (2014). Sustained outbreak of measles in New South Wales, 2012: risks for
measles elimination in Australia. Western Pacific surveillance and response journal:
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Smits, H., Supachutikul, A., & Mate, K. S. (2014). Hospital accreditation: lessons from low-and
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https://globalizationandhealth.biomedcentral.com/articles/10.1186/s12992-014-0065-9
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24. http://epublications.bond.edu.au/law_pubs/824/
Mendelson, D., & Lin, N. (2016). Mental Health Legislation (Civil) in Australia and China: A
Comparative Perspective. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2851691
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outcomes: findings from the World Health Organization Multicountry Survey on Maternal
and Newborn Health. BJOG: An International Journal of Obstetrics &
Gynaecology. 121(s1). 5-13. http://onlinelibrary.wiley.com/doi/10.1111/1471-
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